In & Out Hotel

Guatemala 14.58548900, -90.53418600 , 6a. Avenida 15-14 Zona 13 Aurora 1 (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe 'In & Out Hotel' boasts an outstanding reputation among travelers, particularly for its prime location near the airport. Guests consistently appreciate the convenience of being within walking distance or a short ride from the terminals, making it an ideal stopover for those with late arrivals or early departures. Despite its distance from tourist attractions, the hotel excels with its superb location, clean, spacious rooms and comfortable beds.

Cleanliness is a standout feature with numerous reviews praising the meticulous upkeep of rooms, bathrooms and communal areas. The well-maintained facilities and bright, secure environment contribute to a pleasant stay. Guests also commend the excellent breakfast, featuring generous, freshly cooked à la carte options and local dishes. The dining area adds to the experience with its charming setting and attentive staff, ensuring a delightful start to the day.

Dinner service at the hotel is often noted for its convenience, especially for late arrivals. The quality of the meals and the organized, cozy dining area receive positive mentions. While there are some concerns over pricing and consistency, the overall sentiment about the dinner experience remains favorable.

The hotel's staff receives high praise for their exceptional service, friendliness and willingness to assist. Specific team members like the receptionist Jennifer stand out for their outstanding service, enhancing the guests' experiences. The warm hospitality extends to the kitchen staff, contributing to the welcoming atmosphere.

Guests highlight the beds for their extreme comfort, noting clean and spacious accommodations that ensure a restful sleep. Although a few issues relate to room ventilation, noise and lighting, these do not significantly detract from the overall positive impression.

However, the WiFi service presents a mixed bag with some guests reporting reliable connections while others experience poor coverage and slow speeds, especially in the rooms.

In conclusion, 'In & Out Hotel' offers a practical, clean and inviting stay, especially for travelers seeking proximity to the airport. Its excellent service, comfortable beds and welcoming staff make it a favored choice among visitors, despite a few areas needing improvement.
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Small Hotel
In & Out Hotel is a cozy bed and breakfast that provides a comfortable and intimate experience. It offers personalized service and a welcoming atmosphere. It is a great choice for travelers looking for a relaxed and memorable stay.

Room Types
Deluxe Double Room (2 Adults + 1 Child) Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a wardrobe, a safe deposit box, a flat-screen TV with cable channels and garden views. The unit has 2 beds.

Family Room Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features a wardrobe, a safe deposit box, a flat-screen TV with cable channels and garden views. The unit offers 3 beds.

Deluxe Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Junior Suite The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Superior Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
The 'In & Out Hotel' consistently receives high praise for its excellent location, particularly its proximity to the airport. Various reviews highlight how the hotel is within walking distance, making it an ideal choice for travelers with late arrivals or early departures. Guests appreciate the convenience of being just minutes away on foot or a quick, inexpensive Uber ride from the terminals.

Aside from its strategic location, the hotel garners positive notes for its clean and comfortable facilities. The modern amenities and extremely comfortable beds add to the overall pleasant experience. The friendly and helpful staff further enhance the stay, leaving a positive impression on visitors.

While the hotel is perfect for those prioritizing proximity to the airport, it is noted that it might not be the best choice for those looking to explore tourist attractions, as these are somewhat far from the property. Still, for an airport-hotel, 'In & Out Hotel' excels with its superb location, clean and comfortable rooms and excellent service.

Breakfast
At 'In & Out Hotel', guests consistently praise the breakfast, describing it as excellent, delicious, generous and freshly cooked. The variety includes very good à la carte options and typical local dishes, ensuring a delectable start to the day. Numerous reviews highlighted the warm, welcoming staff, who are noted for their attentiveness to special dietary needs and friendly service. Despite a few comments suggesting the breakfast could have more variety and punctuality concerns when it comes to the start time, the overall sentiment remains highly positive. The dining area is often described as an adorable setting, adding to the pleasant atmosphere of the morning meal. Overall, breakfast at 'In & Out Hotel' appears to be a standout feature, contributing significantly to the guests' positive experiences.

Dinner
Dinner at In & Out Hotel has been highlighted by guests for a variety of reasons. Many appreciated the convenience of having dinner available on-site, especially since there aren't many dining options in the surrounding area and walking around at night didn't feel safe. This convenience was particularly valued by those arriving late, who found the possibility to have dinner ready upon arrival a pleasant experience.

Guests have noted the quality of the dinners, describing them as delicious and recognizing the effort of the hotel's kitchen service. The dining area has received positive mentions for being small but nicely organized, adding a comfortable touch to the dining experience. The attention of the evening receptionist was pointed out as crucial in ensuring that dinner services ran smoothly every night.

However, there were mixed comments regarding the pricing and consistency of the dinner service. Some guests experienced issues such as being charged full price despite agreeing to a meal upgrade offer and others found the dinners to be basic or overpriced.

In summary, while In & Out Hotel's dinner service is generally seen as convenient and occasionally praised for its quality, there have been some concerns regarding service reliability and value for money.

Rooms
'In & Out Hotel' offers an overall positive lodging experience, particularly appreciated for its cleanliness and comfort. The rooms are frequently described as clean, spacious and comfortable with nice, large beds ensuring a good night's sleep. The staff is generally noted to be pleasant and helpful, contributing to a welcoming atmosphere. In terms of location, its proximity to the airport is a strong advantage, making it a practical choice for travelers.

However, there are a few recurring issues that guests point out. Many rooms lack adequate ventilation, fans and air conditioning, leading to concerns about temperature control with some rooms described as very hot or cold. Noise is another common complaint, especially for rooms near the reception or the internal hallway, where guests can hear talking and walking throughout the night. Some rooms also suffer from poor lighting or too much brightness due to hallway lights.

Despite photographic discrepancies and occasional security concerns with room locks, the accommodation generally meets quality standards for a night's stay, offering a practical and comfortably functional experience. Overall, the hotel delivers on essential aspects of room comfort and cleanliness, making it a solid choice for travelers needing a convenient and inviting place to stay near the airport.

Beds
In & Out Hotel is frequently praised for its beds, which many guests find extremely comfortable. Numerous reviews highlight the comfort of the bedding, describing the beds as comfy, clean and excellent. The pillows also receive positive mentions for their quality. Guests consistently appreciate the large size of some of the beds and the overall comfort they provide, which contributes to an exceptionally comfortable room experience. Although a few reviews indicate that the beds could be more comfortable, the overwhelming consensus is that In & Out Hotel offers a restful and cozy sleeping environment.

Cleanliness
The 'In & Out Hotel' receives numerous commendations for its outstanding cleanliness. Guests frequently highlight the cleanliness of the rooms, bathrooms and communal spaces, which are described as very clean, tidy and well-maintained. Many reviewers appreciate the property's comfort, excellent cleanliness and easy accessibility from the airport. The hotel's facilities are often noted for being in excellent condition and the overall environment is described as bright, secure and comfortable. Additionally, the inclusion of a good breakfast adds to a positive stay. However, there are occasional mentions of pests and environmental noise, but these do not overshadow the overall reputation for cleanliness and comfort at the In & Out Hotel.

Staff
The staff at 'In & Out Hotel' consistently receive high praise from guests for their exceptional service and warm hospitality. Reviewers consistently describe the staff as extremely friendly, attentive and readily available to assist with any needs. Particularly notable is the excellent attention provided by specific team members, such as the receptionist Jennifer, who received individual accolades for her outstanding service. Guests appreciated the pleasant demeanor of the front desk personnel and highlighted the kindness and professional manner of the entire staff. The kitchen staff were mentioned as very attentive, contributing to the overall positive experience. Guests frequently noted the excellent service and the quality of care provided, making their stays more enjoyable. Although there were a few isolated comments about less friendly interactions, the overwhelming sentiment is that the team at 'In & Out Hotel' is welcoming, helpful and incredibly friendly, ensuring a comforting and pleasant stay.

Wi-Fi
Guests at the In & Out Hotel have experienced mixed performances with the WiFi. While some reviews highlight strong and reliable internet access, others report significant issues. There are comments on poor coverage and low signal strength, particularly in the rooms, where the WiFi was often described as almost non-functional or slow. Some guests have suggested that the internet connection could use improvement. Despite the generally good impression of the premises, the inconsistent WiFi quality appears to be a notable drawback for many visitors.


No, In & Out Hotel doesn't have any pool.

No, a spa isn't available at In & Out Hotel.

No, In & Out Hotel doesn't allow dogs.

No, parking facilities aren't available at In & Out Hotel.

No, In & Out Hotel doesn't have a gym.

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