7,258,491 hotelsin 60 categories
Hotels with Children's Pool near The Beach in Guerrero
77 HOTELS IN GUERRERORanking can be influenced by the commissions we receive.
$
+6
Info
Summary of reviews
Azul Ixtapa All Inclusive Resort is a beautiful beachfront location perfect for families with children and stroller accessibility. The resort is conveniently located only a 10-minute walk from the pier to reach Ixtapa island. Guests enjoyed spending their days lounging by the pools and on the stunning beach. The resort's location received plenty of praise with many guests applauding its excellence. The rooms are comfortable, functional and above all, clean. The hotel itself has large, beautiful facilities and the restaurant options offer a good variety of food. Guests consistently praised the cleanliness of the hotel, from the lobby and elevators to the rooms and common areas. The staff at Azul Ixtapa All Inclusive Resort received high praise from guests regarding their friendliness and helpfulness. The pool area at Azul Ixtapa All Inclusive Resort received high praise from guests. The Azul Ixtapa All Inclusive Resort boasts a gorgeous beach accessible just steps away from the hotel. Azul Ixtapa All Inclusive Resort is an excellent choice for families looking for a perfect vacation spot. Families with young children will be delighted with the children's pool and water park at Azul Ixtapa All Inclusive Resort. If you're looking for a resort that boasts beautiful outdoor facilities, Azul Ixtapa All Inclusive Resort won't disappoint. Overall, guests seemed to enjoy their stay at Azul Ixtapa All Inclusive Resort with only a few minor criticisms.
Categories
Children's Pool
Beach
Pool
Children's Pool
Pool Water Slide
Outdoor Pool
$
+5
Info
Summary of reviews
The Holiday Inn Resort Ixtapa All-Inclusive receives high marks for its prime location, which offers easy access to both the stunning beachfront and nearby commercial and tourist attractions. Guests consistently appreciate the clean and well-maintained facilities with the central proximity to plazas, markets and cultural sites adding to the convenience. This advantageous positioning, combined with ample amenities, allows for enjoyable beach experiences and provides an ideal setting for morning walks or evening sunsets by the sea.
The breakfast offerings are generally well-received with many guests enjoying the taste and variety, although a recurring critique is the lack of daily variety, leading to a somewhat repetitive experience. Despite minor issues such as long lines and specific food quality complaints, the overall cleanliness and service during breakfast are commendable.
Dinner experiences receive mixed reviews. Thematic events like Mexican Night stand out for their excellent food and engaging entertainment. However, the à la carte reservation system and buffet variety leave room for improvement. Guests enjoy the themed dining experiences but note occasional logistical challenges and overcrowded settings detracting from the overall dining pleasure.
Rooms in the resort are spacious, comfortable and offer beautiful ocean views when applicable. Positives include cleanliness, coziness and proximity to key facilities, although some rooms suffer from musty odors, maintenance issues and occasional pest problems. There is redundancy between the newer renovations and some older rooms with varying levels of upkeep noted by guests.
Cleanliness throughout the hotel fares well, especially in rooms and some shared spaces. Thorough room cleaning and a tidy private beach enhance the pleasant environment. However, the cleanliness of pool areas requires more attention with reports of overcrowding and lapses in maintenance.
The staff is highlighted for their friendliness and attentiveness, significantly enhancing the welcoming atmosphere of the resort. Individual staff members receive special praise for exceptional service, though some guests report occasional issues with unfriending interactions and perceived preferential treatment towards foreign tourists.
Wifi service in the hotel is generally reliable and offers excellent coverage, even extending to the beachfront, though there are occasional disruptions. The positive feedback outweighs a few reported instances of intermittent connectivity issues.
The pool areas are a mixed bag, too. While there are multiple pools providing a relaxing atmosphere with warm, clean water, they can become overcrowded, leading to availability issues for loungers and lapses in cleanliness. The enforcement of pool rules and maintenance practices need enhancement to fully meet guest expectations.
The beach is a major highlight with its clean, beautiful sands and easy access from the rooms. Guests cherish the natural beauty and convenience, though limited sun loungers and occasional litter can be problematic. The resort's beachfront provides a serene environment complemented by attentive waitress service enhancing the overall experience.
Family-friendly amenities make the resort an excellent choice for those traveling with children. Activities like mini-clubs, bike tours and children's pools keep young guests entertained, ensuring a fulfilling experience for families. Despite occasional minor setbacks with room amenities or food, the general sentiment points to a warm, welcoming environment conducive to memorable family vacations.
In summary, the Holiday Inn Resort Ixtapa All-Inclusive by IHG, excels in location, offers a pleasant breakfast and dynamic dinner experiences and provides comfortable rooms with commendable cleanliness standards, especially in private spaces. With warmly regarded staff and ample family-oriented activities, it stands out as a great option for both relaxation and exploration, despite areas for improvement in pool maintenance, dinner logistics and variety.
The breakfast offerings are generally well-received with many guests enjoying the taste and variety, although a recurring critique is the lack of daily variety, leading to a somewhat repetitive experience. Despite minor issues such as long lines and specific food quality complaints, the overall cleanliness and service during breakfast are commendable.
Dinner experiences receive mixed reviews. Thematic events like Mexican Night stand out for their excellent food and engaging entertainment. However, the à la carte reservation system and buffet variety leave room for improvement. Guests enjoy the themed dining experiences but note occasional logistical challenges and overcrowded settings detracting from the overall dining pleasure.
Rooms in the resort are spacious, comfortable and offer beautiful ocean views when applicable. Positives include cleanliness, coziness and proximity to key facilities, although some rooms suffer from musty odors, maintenance issues and occasional pest problems. There is redundancy between the newer renovations and some older rooms with varying levels of upkeep noted by guests.
Cleanliness throughout the hotel fares well, especially in rooms and some shared spaces. Thorough room cleaning and a tidy private beach enhance the pleasant environment. However, the cleanliness of pool areas requires more attention with reports of overcrowding and lapses in maintenance.
The staff is highlighted for their friendliness and attentiveness, significantly enhancing the welcoming atmosphere of the resort. Individual staff members receive special praise for exceptional service, though some guests report occasional issues with unfriending interactions and perceived preferential treatment towards foreign tourists.
Wifi service in the hotel is generally reliable and offers excellent coverage, even extending to the beachfront, though there are occasional disruptions. The positive feedback outweighs a few reported instances of intermittent connectivity issues.
The pool areas are a mixed bag, too. While there are multiple pools providing a relaxing atmosphere with warm, clean water, they can become overcrowded, leading to availability issues for loungers and lapses in cleanliness. The enforcement of pool rules and maintenance practices need enhancement to fully meet guest expectations.
The beach is a major highlight with its clean, beautiful sands and easy access from the rooms. Guests cherish the natural beauty and convenience, though limited sun loungers and occasional litter can be problematic. The resort's beachfront provides a serene environment complemented by attentive waitress service enhancing the overall experience.
Family-friendly amenities make the resort an excellent choice for those traveling with children. Activities like mini-clubs, bike tours and children's pools keep young guests entertained, ensuring a fulfilling experience for families. Despite occasional minor setbacks with room amenities or food, the general sentiment points to a warm, welcoming environment conducive to memorable family vacations.
In summary, the Holiday Inn Resort Ixtapa All-Inclusive by IHG, excels in location, offers a pleasant breakfast and dynamic dinner experiences and provides comfortable rooms with commendable cleanliness standards, especially in private spaces. With warmly regarded staff and ample family-oriented activities, it stands out as a great option for both relaxation and exploration, despite areas for improvement in pool maintenance, dinner logistics and variety.
Categories
Children's Pool
Beach
Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
$
+3
Info
Summary of reviews
Emporio Ixtapa - with Optional All Inclusive is highly praised for its unbeatable beachfront location, delivering a serene, clean and picturesque environment perfect for leisurely walks and family outings. The hotel's proximity to local amenities such as restaurants, bars, craft markets and shopping plazas adds to its appeal, making it convenient for guests to explore local culture. The panoramic sea views enhance the tranquil experience and the facilities ensure a comfortable and safe stay.
The breakfast, while offering a delicious and varied buffet with standout omelettes and good coffee, has room for improvement regarding its repetitiveness and occasional long queues. Dinner experiences are generally positive with high praise for the poolside dining and quality of food, particularly during special events. However, the need for better reservation management and menu diversity has been noted to elevate the dining experience further.
Room quality at Emporio Ixtapa is mixed; many guests find them clean, comfortable and offering breathtaking views. However, inconsistency in maintenance and the need for renovation are common concerns, along with occasional noise disruptions. The general cleanliness of the hotel and its pools is mostly appreciated, though certain areas like restrooms and showers need more attention.
The staff at Emporio Ixtapa significantly enhance the guest experience with their friendly and professional service. Specific praise for individual team members highlights their commitment to hospitality. Issues with Wi-Fi connectivity, particularly outside the lobby, detract from the overall experience, as does the lack of accessibility in the gym and spa facilities.
The pool area is well-regarded for its cleanliness and family-friendly amenities, though overcrowding and maintenance issues are prevalent criticisms. The beautiful and well-maintained beach area contributes positively to the guest experience, despite the need for more shade and early reservations for spots. Parking availability is a mixed bag with the need for better organization and capacity highlighted.
Overall, Emporio Ixtapa is an excellent choice for families and travelers seeking a convenient and engaging stay with easy access to the beach and local attractions. Improvements in certain areas could further enhance the overall guest experience.
The breakfast, while offering a delicious and varied buffet with standout omelettes and good coffee, has room for improvement regarding its repetitiveness and occasional long queues. Dinner experiences are generally positive with high praise for the poolside dining and quality of food, particularly during special events. However, the need for better reservation management and menu diversity has been noted to elevate the dining experience further.
Room quality at Emporio Ixtapa is mixed; many guests find them clean, comfortable and offering breathtaking views. However, inconsistency in maintenance and the need for renovation are common concerns, along with occasional noise disruptions. The general cleanliness of the hotel and its pools is mostly appreciated, though certain areas like restrooms and showers need more attention.
The staff at Emporio Ixtapa significantly enhance the guest experience with their friendly and professional service. Specific praise for individual team members highlights their commitment to hospitality. Issues with Wi-Fi connectivity, particularly outside the lobby, detract from the overall experience, as does the lack of accessibility in the gym and spa facilities.
The pool area is well-regarded for its cleanliness and family-friendly amenities, though overcrowding and maintenance issues are prevalent criticisms. The beautiful and well-maintained beach area contributes positively to the guest experience, despite the need for more shade and early reservations for spots. Parking availability is a mixed bag with the need for better organization and capacity highlighted.
Overall, Emporio Ixtapa is an excellent choice for families and travelers seeking a convenient and engaging stay with easy access to the beach and local attractions. Improvements in certain areas could further enhance the overall guest experience.
Categories
Children's Pool
Beach
Pool
Children's Pool
Pool Swim Up Bar
Pool Water Slide
Outdoor Pool
$
+6
Info
Summary of reviews
Quinta Real Acapulco is a luxurious beachfront hotel with exceptional and unbeatable views of the sea. The pool area is amazing and well-maintained and the private beach is clean and quiet. The staff is friendly, attentive and always ready to help. The rooms are comfortable, spacious and clean, although some furniture and decor are outdated. The breakfast is delicious with stunning views, but some guests criticize the lack of variety and high prices. The dining options have mixed reviews with some guests praising the delicious food and excellent cuisine, while others criticize the high cost of food without matching quality and limited variety. The beds are comfortable, but some guests complain about old mattresses and squeaky beds. The hotel complies with sanitation protocols and is a safe and tidy place to stay, although some guests report issues with mold in the shower and poor bathroom lighting. Overall, Quinta Real Acapulco is an exceptional and relaxing place to stay, although some guests mention that it didn't quite meet their expectations of a full 5-star experience.
Categories
Beach
Pool
Infinity Pool
Children's Pool
Outdoor Pool
Luxury
$
+3
Info
Summary of reviews
Barceló Ixtapa - All Inclusive is highly praised for its exceptional beachfront location, providing easy access to a clean and beautiful beach with stunning views from the rooms. The environment is also accessible for people with disabilities, enhancing the convenience for all guests. The resort features a broad range of amenities and a number of dining options that are generally appreciated for their variety and quality, particularly the beachfront palapa dining experience.
The hotel's cleanliness is frequently highlighted with well-maintained facilities, including pools, restaurants and common areas. However, there are opportunities for improvement in the poolside bathrooms' cleanliness and the maintenance of the rooms. Some guests noted that the rooms, although clean and offering excellent views, are in need of renovations and better air conditioning. Additionally, there is occasional dissatisfaction with the comfort of the beds with some reporting worn-out mattresses.
Service at Barceló Ixtapa is generally well-regarded with many guests highlighting the friendly, attentive and professional staff. Specific staff members like Lucio, Alexis, Eduardo and Marcelo receive notable praise for their exceptional service. Despite isolated complaints about unprofessional behavior at reception and efficiency in food service, the overall sentiment is positive.
The breakfast experience is widely appreciated with guests enjoying a range of tasty options, including specialties like crepes and fruit breakfasts. However, some reviews mentioned a desire for increased variety to prevent repetition. Dinner experiences are mixed but lean positively, especially for specialty and à la carte dinners, despite some critiques regarding the taste and variety at the Sunset and Italian restaurants.
The pool area, offering fun and warm water suitable for families, is another highlight, although the lack of sufficient loungers and maintenance issues is a noted drawback. The beach area is widely celebrated for its spaciousness, cleanliness and comfortable swimming conditions, though more shade options like umbrellas could enhance guest comfort.
One recurring issue is the wifi service, which many guests found weak and unreliable, particularly around the small pool and in the rooms. This lack of consistent connectivity could be a concern for travelers needing stable internet access.
In summary, Barceló Ixtapa - All Inclusive is a highly recommendable destination for a relaxing seaside stay, thanks to its prime location, stunning surroundings, excellent cleanliness, broad range of amenities and friendly staff. While there are areas for improvement, such as room maintenance, poolside amenities and wifi connectivity, the overall guest experience is marked by satisfaction and enjoyment.
The hotel's cleanliness is frequently highlighted with well-maintained facilities, including pools, restaurants and common areas. However, there are opportunities for improvement in the poolside bathrooms' cleanliness and the maintenance of the rooms. Some guests noted that the rooms, although clean and offering excellent views, are in need of renovations and better air conditioning. Additionally, there is occasional dissatisfaction with the comfort of the beds with some reporting worn-out mattresses.
Service at Barceló Ixtapa is generally well-regarded with many guests highlighting the friendly, attentive and professional staff. Specific staff members like Lucio, Alexis, Eduardo and Marcelo receive notable praise for their exceptional service. Despite isolated complaints about unprofessional behavior at reception and efficiency in food service, the overall sentiment is positive.
The breakfast experience is widely appreciated with guests enjoying a range of tasty options, including specialties like crepes and fruit breakfasts. However, some reviews mentioned a desire for increased variety to prevent repetition. Dinner experiences are mixed but lean positively, especially for specialty and à la carte dinners, despite some critiques regarding the taste and variety at the Sunset and Italian restaurants.
The pool area, offering fun and warm water suitable for families, is another highlight, although the lack of sufficient loungers and maintenance issues is a noted drawback. The beach area is widely celebrated for its spaciousness, cleanliness and comfortable swimming conditions, though more shade options like umbrellas could enhance guest comfort.
One recurring issue is the wifi service, which many guests found weak and unreliable, particularly around the small pool and in the rooms. This lack of consistent connectivity could be a concern for travelers needing stable internet access.
In summary, Barceló Ixtapa - All Inclusive is a highly recommendable destination for a relaxing seaside stay, thanks to its prime location, stunning surroundings, excellent cleanliness, broad range of amenities and friendly staff. While there are areas for improvement, such as room maintenance, poolside amenities and wifi connectivity, the overall guest experience is marked by satisfaction and enjoyment.
Categories
Beach
Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
Luxury
$
+1
Info
Summary of reviews
Krystal Ixtapa All Inclusive offers an ideal beachfront location that attracts vacationers seeking both relaxation and accessibility. Guests frequently praise its proximity to Ixtapa's central square, local stores, restaurants and essential services. The picturesque sea views and serene beach environment add significantly to the hotel's charm with well-maintained facilities and welcoming pool areas enhancing the overall experience. The attentive and friendly staff often meet high standards of service quality, further enriching guests' stays.
Guests highlight the spacious, clean rooms with modern touches and comfortable beds, often enjoying beautiful sea views from private balconies. The friendly and efficient housekeeping staff ensure that rooms are well-maintained, contributing positively to the hotel's reputation for cleanliness and upkeep. However, some rooms may experience issues such as external noise, occasional defects and a need for updated amenities.
Regarding food, Krystal Ixtapa All Inclusive's breakfast earns praise for its flavor and generous portions with basic staples like fruit and coffee receiving favorable mentions. However, variety is a noted issue and breakfast can feel repetitive. The dinner experience shows a clear divide; specialty restaurants are highly praised for their delicious Mexican and Italian dishes, while the general buffet is often criticized for its lack of variety and flavor. Long queues and reservations can also detract from the dining experience.
The pool area is a standout feature at Krystal Ixtapa All Inclusive, frequently described as clean and well-maintained, offering ample space for both children and adults. The dedicated children's pool and range of pool-related activities create a lively atmosphere, complemented by friendly and helpful staff. The beach also receives high marks for its beauty and cleanliness, despite occasional crowding and litter issues.
While the WiFi availability is appreciated, connectivity can be inconsistent. The gym facilities, unfortunately, fall short of expectations with outdated and malfunctioning equipment and reports of inattentive staff.
In terms of family-friendliness, Krystal Ixtapa All Inclusive excels, offering a dedicated children's pool, fun family activities and a secure environment. The hotel consistently provides a comfortable and familiar atmosphere, making it an excellent destination for families.
Despite some areas needing improvement, especially in terms of breakfast variety, general buffet quality, gym maintenance and parking limitations, the overall sentiment towards Krystal Ixtapa All Inclusive is positive. Guests frequently commend the hotel's location, the well-maintained facilities, the cleanliness, the picturesque beach and the friendly and attentive staff. These aspects make Krystal Ixtapa All Inclusive a strong choice for travelers seeking a blend of relaxation, convenience and family-friendly amenities.
Guests highlight the spacious, clean rooms with modern touches and comfortable beds, often enjoying beautiful sea views from private balconies. The friendly and efficient housekeeping staff ensure that rooms are well-maintained, contributing positively to the hotel's reputation for cleanliness and upkeep. However, some rooms may experience issues such as external noise, occasional defects and a need for updated amenities.
Regarding food, Krystal Ixtapa All Inclusive's breakfast earns praise for its flavor and generous portions with basic staples like fruit and coffee receiving favorable mentions. However, variety is a noted issue and breakfast can feel repetitive. The dinner experience shows a clear divide; specialty restaurants are highly praised for their delicious Mexican and Italian dishes, while the general buffet is often criticized for its lack of variety and flavor. Long queues and reservations can also detract from the dining experience.
The pool area is a standout feature at Krystal Ixtapa All Inclusive, frequently described as clean and well-maintained, offering ample space for both children and adults. The dedicated children's pool and range of pool-related activities create a lively atmosphere, complemented by friendly and helpful staff. The beach also receives high marks for its beauty and cleanliness, despite occasional crowding and litter issues.
While the WiFi availability is appreciated, connectivity can be inconsistent. The gym facilities, unfortunately, fall short of expectations with outdated and malfunctioning equipment and reports of inattentive staff.
In terms of family-friendliness, Krystal Ixtapa All Inclusive excels, offering a dedicated children's pool, fun family activities and a secure environment. The hotel consistently provides a comfortable and familiar atmosphere, making it an excellent destination for families.
Despite some areas needing improvement, especially in terms of breakfast variety, general buffet quality, gym maintenance and parking limitations, the overall sentiment towards Krystal Ixtapa All Inclusive is positive. Guests frequently commend the hotel's location, the well-maintained facilities, the cleanliness, the picturesque beach and the friendly and attentive staff. These aspects make Krystal Ixtapa All Inclusive a strong choice for travelers seeking a blend of relaxation, convenience and family-friendly amenities.
Categories
Children's Pool
Beach
Pool
Children's Pool
Outdoor Pool
$
+10
Info
Categories
Beach
Pool
Children's Pool
Outdoor Pool
Beachfront
$
+13
Info
Categories
Beach
Pool
Children's Pool
Private Pool
Outdoor Pool
Luxury
$
+8
Info
Categories
Beach
Pool
Children's Pool
Outdoor Pool
Beachfront
$
+1
Info
Categories
Beach
Pool
Children's Pool
Outdoor Pool
Beachfront
$
+11
Info
Categories
Beach
Pool
Children's Pool
Outdoor Pool
Luxury
$
+3
Info
Summary of reviews
Fiesta Americana Acapulco Villas is a five-star hotel that offers exceptional facilities, a great location and superb views for its guests. Guests praise the hotel's breakfast with most describing it as excellent and delicious and many enjoyed the large suites with full kitchens and basic utensils. The hotel's friendly and helpful staff go above and beyond to provide excellent service, making the overall experience memorable. The hotel boasts inviting pools that are clean and well-maintained and offers access to a dedicated public beach with loungers, umbrellas and attentive staff. Despite some minor issues such as noise from nearby nightclubs and occasional crowds, the hotel remains an excellent option for those wanting a luxurious and comfortable stay in Acapulco.
Categories
Beach
Pool
Infinity Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Luxury
$
+1
Info
Summary of reviews
HS HOTSSON Hotel Acapulco is highly regarded for its exceptional beachfront location, offering guests direct access to the sea and stunning ocean views. The hotel's central position provides easy access to restaurants, shops, entertainment venues, major attractions and shopping malls, making it a prime choice for visitors looking to explore Acapulco.
The breakfast buffet is favorably received by many with guests enjoying the great variety and quality of food, although there are some critiques on its repetitiveness and cost. Dinner experiences are mixed, but the Italian restaurant stands out for its delicious meals and excellent service, despite reservation difficulties. The main buffet options also receive varied feedback with some guests enjoying the ample portions and others desiring more variety, particularly in seafood offerings. Room service is noted for its inconsistency in quality and speed.
Rooms are praised for being spacious, clean and offering breathtaking ocean views. However, issues such as outdated furniture, malfunctioning air conditioning and maintenance problems like mold and inadequate soundproofing are commonly reported. Despite the need for refurbishments, the overall comfort and stunning views contribute positively to the guest experience.
Cleanliness receives commendations, particularly for the maid service and well-maintained facilities, though some guests note problems like dirty pools and occasional presence of mold and cockroaches. Overall, the hotel's cleanliness is generally well-regarded, contributing to a pleasant stay.
The hotel staff is recognized for their friendliness, attentiveness and professionalism, particularly those in the restaurant and pool areas. However, the reception staff receives mixed reviews with some guests noting rudeness and unhelpfulness. Specific staff members are highlighted for exceptional service, although there's room for improvement in customer service and responsiveness.
WiFi service is a point of contention with guests experiencing varying levels of connectivity. While some report good internet access, others find the WiFi to be intermittent and unreliable.
The gym is well-received for being clean and well-equipped, despite occasional issues with air conditioning and leaks. The pool facilities are generally praised for their cleanliness and attractiveness, suitable for families with children. However, the pools can become crowded and inconsistency in cleanliness is noted.
The hotel's beachfront offers easy access to a beautiful, clean beach, although it can become crowded and noisy with vendors and strong waves. Beach service and maintenance receive some criticism, but the proximity to clean and inviting swimming pools is appreciated.
Parking conditions at the hotel are a common complaint with issues including additional fees, theft, vehicle damage and long wait times. The parking management is described as poor, requiring improvements and better communication regarding extra charges.
HS HOTSSON Hotel Acapulco is ideal for families, offering excellent pool facilities and a children’s pool, ensuring an enjoyable stay for guests of all ages. The hotel's family-friendly environment, along with attentive service, provides a welcoming atmosphere for family vacations.
The breakfast buffet is favorably received by many with guests enjoying the great variety and quality of food, although there are some critiques on its repetitiveness and cost. Dinner experiences are mixed, but the Italian restaurant stands out for its delicious meals and excellent service, despite reservation difficulties. The main buffet options also receive varied feedback with some guests enjoying the ample portions and others desiring more variety, particularly in seafood offerings. Room service is noted for its inconsistency in quality and speed.
Rooms are praised for being spacious, clean and offering breathtaking ocean views. However, issues such as outdated furniture, malfunctioning air conditioning and maintenance problems like mold and inadequate soundproofing are commonly reported. Despite the need for refurbishments, the overall comfort and stunning views contribute positively to the guest experience.
Cleanliness receives commendations, particularly for the maid service and well-maintained facilities, though some guests note problems like dirty pools and occasional presence of mold and cockroaches. Overall, the hotel's cleanliness is generally well-regarded, contributing to a pleasant stay.
The hotel staff is recognized for their friendliness, attentiveness and professionalism, particularly those in the restaurant and pool areas. However, the reception staff receives mixed reviews with some guests noting rudeness and unhelpfulness. Specific staff members are highlighted for exceptional service, although there's room for improvement in customer service and responsiveness.
WiFi service is a point of contention with guests experiencing varying levels of connectivity. While some report good internet access, others find the WiFi to be intermittent and unreliable.
The gym is well-received for being clean and well-equipped, despite occasional issues with air conditioning and leaks. The pool facilities are generally praised for their cleanliness and attractiveness, suitable for families with children. However, the pools can become crowded and inconsistency in cleanliness is noted.
The hotel's beachfront offers easy access to a beautiful, clean beach, although it can become crowded and noisy with vendors and strong waves. Beach service and maintenance receive some criticism, but the proximity to clean and inviting swimming pools is appreciated.
Parking conditions at the hotel are a common complaint with issues including additional fees, theft, vehicle damage and long wait times. The parking management is described as poor, requiring improvements and better communication regarding extra charges.
HS HOTSSON Hotel Acapulco is ideal for families, offering excellent pool facilities and a children’s pool, ensuring an enjoyable stay for guests of all ages. The hotel's family-friendly environment, along with attentive service, provides a welcoming atmosphere for family vacations.
Categories
Children's Pool
Beach
Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
$
+8
Info
Categories
Beach
Pool
Children's Pool
Outdoor Pool
Beachfront
$
+8
Info
Categories
Beach
Pool
Children's Pool
Boutique-Style
$
+5
Info
Summary of reviews
Hotel Amares Acapulco receives high praise for its ideal location, with stunning beachfront access and splendid views that enhance the visitors' experience. The central position near restaurants and attractions draws guests looking to explore Acapulco's vibrant surroundings. The newly renovated facilities add modern comforts to this picturesque setting. The friendly and attentive staff contribute significantly to a welcoming atmosphere, ensuring a delightful stay for all guests.
The breakfast offerings at Hotel Amares Acapulco have received mixed reviews, but many guests appreciate the quality and presentation of the meals, especially the à la carte options. The staff in the restaurant are commended for their service, which helps balance some critiques regarding the buffet variety and ambiance.
Dinner at the hotel is well-received, known for its delicious and reasonably priced meals. Guests highlight the excellent service and friendly atmosphere, although there is room for improvement in menu variety. The high demand can lead to long waits for a table, yet the overall dining experience remains favorable.
Rooms at the hotel are spacious, clean, and tastefully decorated, with comfortable beds that ensure restful stays. Magnificent views of the sea from many rooms enrich the guests' experience, though there are minor opportunities for enhancements like the inclusion of a mini fridge or improved furnishings.
Cleanliness is a standout feature at Hotel Amares Acapulco. The recently remodeled facilities exhibit high standards of hygiene both in rooms and communal spaces, complemented by professional housekeeping staff who maintain this level of cleanliness throughout the guests' stay.
The staff is consistently recognized for their exceptional service and warm demeanor, significantly boosting the quality of guest experiences. Even when minor issues arise, staff members are quick to address them attentively, leaving a positive impact on the overall stay.
Pool facilities present a more mixed impression due to size-related constraints, but the water temperature and cleanliness are appreciated, especially by families with children. While promotional images might set different expectations, the pool's proximity to the beach is a convenient advantage, allowing guests to enjoy both types of relaxation.
The beach access is a highlight, with clean sands and impressive views. While high waves and jet ski proximity might require caution, the picturesque setting provides a scenic backdrop for relaxation.
Parking facilities at the hotel involve additional charges, which some guests feel should be inclusive of their stay. The parking area can become crowded, and isolated incidents involving valet services necessitate inquiries about availability and costs pre-arrival for a smoother experience.
Overall, Hotel Amares Acapulco offers a generally positive stay characterized by excellent service, comfortable accommodations, and an outstanding beachfront location. While certain areas could benefit from enhancements, guests find the experience comfortable and welcoming.
The breakfast offerings at Hotel Amares Acapulco have received mixed reviews, but many guests appreciate the quality and presentation of the meals, especially the à la carte options. The staff in the restaurant are commended for their service, which helps balance some critiques regarding the buffet variety and ambiance.
Dinner at the hotel is well-received, known for its delicious and reasonably priced meals. Guests highlight the excellent service and friendly atmosphere, although there is room for improvement in menu variety. The high demand can lead to long waits for a table, yet the overall dining experience remains favorable.
Rooms at the hotel are spacious, clean, and tastefully decorated, with comfortable beds that ensure restful stays. Magnificent views of the sea from many rooms enrich the guests' experience, though there are minor opportunities for enhancements like the inclusion of a mini fridge or improved furnishings.
Cleanliness is a standout feature at Hotel Amares Acapulco. The recently remodeled facilities exhibit high standards of hygiene both in rooms and communal spaces, complemented by professional housekeeping staff who maintain this level of cleanliness throughout the guests' stay.
The staff is consistently recognized for their exceptional service and warm demeanor, significantly boosting the quality of guest experiences. Even when minor issues arise, staff members are quick to address them attentively, leaving a positive impact on the overall stay.
Pool facilities present a more mixed impression due to size-related constraints, but the water temperature and cleanliness are appreciated, especially by families with children. While promotional images might set different expectations, the pool's proximity to the beach is a convenient advantage, allowing guests to enjoy both types of relaxation.
The beach access is a highlight, with clean sands and impressive views. While high waves and jet ski proximity might require caution, the picturesque setting provides a scenic backdrop for relaxation.
Parking facilities at the hotel involve additional charges, which some guests feel should be inclusive of their stay. The parking area can become crowded, and isolated incidents involving valet services necessitate inquiries about availability and costs pre-arrival for a smoother experience.
Overall, Hotel Amares Acapulco offers a generally positive stay characterized by excellent service, comfortable accommodations, and an outstanding beachfront location. While certain areas could benefit from enhancements, guests find the experience comfortable and welcoming.
Categories
Beach
Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Beachfront
$
+6
Info
Categories
Beach
Pool
Children's Pool
Pool Swim Up Bar
Water Park
Outdoor Pool
Beachfront
$
+9
Info
Categories
Beach
Pool
Heated Pool
Children's Pool
Outdoor Pool
Beachfront
$
+8
Info
Categories
Beach
Pool
Children's Pool
Outdoor Pool
Beachfront
$
+7
Info
Summary of reviews
Capital O Hotel El Mejicano in Acapulco is widely praised for its excellent location, which provides easy access to popular beaches like Caleta and Caletilla, as well as landmarks such as La Quebrada. Guests appreciate the hotel's proximity to convenience stores and transport options, making it a convenient base for exploring the area without needing a personal vehicle. The hotel's affordability and friendly staff add substantial value, offering clean rooms with air conditioning and cable TV, along with a secure parking amenity.
Accommodations at the hotel are generally highlighted for their spaciousness and comfort, albeit with some maintenance issues noted. The warmth and attentiveness of the staff enhance the guest experience significantly, contributing to a welcoming and responsive environment.
Families find Capital O Hotel El Mejicano especially appealing due to its calm atmosphere and suitable room setups, with warm pools that are perfect for children. The hotel successfully caters to families, providing an accommodating environment for memorable vacations despite minor operational hiccups.
While some areas, such as WiFi and pool maintenance, receive mixed reviews, many guests still appreciate the facilities' overall cleanliness and the hotel's overall value for a relaxing beachside getaway. Improvements in consistent maintenance and amenities would greatly enhance the guest experience. Despite minor setbacks, the hotel remains a popular choice for those seeking a convenient and family-friendly stay in Acapulco.
Accommodations at the hotel are generally highlighted for their spaciousness and comfort, albeit with some maintenance issues noted. The warmth and attentiveness of the staff enhance the guest experience significantly, contributing to a welcoming and responsive environment.
Families find Capital O Hotel El Mejicano especially appealing due to its calm atmosphere and suitable room setups, with warm pools that are perfect for children. The hotel successfully caters to families, providing an accommodating environment for memorable vacations despite minor operational hiccups.
While some areas, such as WiFi and pool maintenance, receive mixed reviews, many guests still appreciate the facilities' overall cleanliness and the hotel's overall value for a relaxing beachside getaway. Improvements in consistent maintenance and amenities would greatly enhance the guest experience. Despite minor setbacks, the hotel remains a popular choice for those seeking a convenient and family-friendly stay in Acapulco.
Categories
Beach
Pool
Children's Pool
Outdoor Pool
Family
Categories
2
Map