Cala de Mar Resort & Spa Ixtapa
Hotel in Ixtapa
Jose Azueta
9.3
Excellent
From $396
From $396
5-Star Hotel
This exclusive cliffside resort offers dramatic ocean views from every one of its 59 luxury suites. A key feature is that every accommodation includes a private plunge pool and a dedicated personal assistant, ensuring a high level of privacy and personalized service.
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Summary of reviews related to the '5 Star' categoryCala de Mar Resort & Spa Ixtapa is a paradise that enchants guests and offers a truly exceptional experience. With its superb facilities and excellent service, this hotel is a top choice for luxury, privacy and comfort. The amazing staff provides hands down the best service, making it one of the best trips ever for guests. No phrases can truly capture the beauty of this place, but guests rave that it is simply superb, exceptional and an excellent choice. From the comfort and privacy of the rooms to the luxurious amenities and service, this hotel provides an absolute paradise that guests fall in love with.
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Banyan Tree Cabo Marques
Hotel in Acapulco
Acapulco
9.7
Excellent
From $437
From $437
5-Star Hotel
Offers stunning architecture blending with nature, private plunge pools in villas, and exceptional dining experiences. Its clifftop location provides breathtaking views of the Pacific Ocean, complemented by world-class spa services and personalized attention.
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Summary of reviews related to the '5 Star' categoryBanyan Tree Cabo Marques is the perfect place for a luxury getaway, offering mesmerizing views and exceptional service. Guests rave about the wonderful facilities and services available, including the superb food and always perfect staff. This is not just another 5-star hotel - it's something special with a unique combination of luxury, culture and landscapes. The hotel is a true paradise and a heavenly experience with 100% recommended services. Guests also praise the hotel's excellence in celebrating special events, such as birthdays. Overall, Banyan Tree Cabo Marques is an exceptional recommendation for anyone looking for a little piece of heaven on earth. While some guests have mentioned that the hotel may lack in some areas for its 5-star status and could improve its products and services for demanding customers, the hotel is still seen as a magnificent discovery in Acapulco.
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La Casa Que Canta
Hotel in Zihuatanejo
Jose Azueta
9.6
Excellent
From $349
From $349
5-Star Hotel
This luxury, adults-only hotel offers a unique clifftop location with spectacular bay views. The suites feature private balconies or terraces with hammocks and private plunge pools. It provides a tranquil coastal haven with a spa and yoga.
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9.4
Excellent
From $213
From $213
5-Star Hotel
Located on Playa La Ropa, this resort provides luxurious accommodations with a focus on design and comfort. Features multiple pools, gourmet dining options, and a range of activities, ensuring a memorable and upscale beach vacation.
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Quinta Real Acapulco
Hotel in Acapulco
Acapulco
8.8
Excellent
From $183
From $183
5-Star Hotel
Offers stunning views of Acapulco Bay and exceptional service. Features luxurious suites with private balconies, a beautiful pool area, and gourmet dining, providing an exclusive and relaxing experience.
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Summary of reviews related to the '5 Star' categoryIf you're looking for a luxurious beach getaway, Quinta Real Acapulco might be the perfect spot for you. Guests have praised the hotel's top-notch facilities and services, including the immaculately clean beach that's quieter compared to other areas. The staff is also always ready to help and provide excellent service. Breakfast is a definite highlight with delicious food and stunning views. The location is convenient and the rooms are comfortable, clean and cozy. However, some guests felt that the food was pricey for its quality and there wasn't much variety. A few reviewers also mentioned issues with the elevators and room cleanliness. Despite those minor hiccups, the reviews generally praised Quinta Real Acapulco as an exceptional and relaxing place to stay, though some did mention that it didn't quite meet their expectations of a full 5-star experience.
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Las Brisas Acapulco
Hotel in Acapulco
Acapulco
9.3
Excellent
From $129
From $129
5-Star Hotel
Iconic hotel known for its pink casitas, each with a private or shared pool, offering stunning views of Acapulco Bay. Provides a unique and luxurious experience with exceptional privacy and service.
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Summary of reviews related to the '5 Star' categoryLas Brisas Acapulco is a spectacular and unique hotel with exceptional facilities and services. Guests rave about the unbeatable views of Acapulco bay from the private pool rooms, bungalows and restaurants, which offer exquisite food. The hotel staff are praised for their excellent service and attention to detail, making every guest feel like a VIP. The cleanliness and luxury of the hotel's beach club are also highly rated. Overall, guests have expressed their desire to return to Las Brisas Acapulco repeatedly, as it offers an incredible and dream-like experience that exceeds all expectations.
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Encanto Acapulco
Hotel in Acapulco
Acapulco
8.4
Very Good
From $366
From $366
5-Star Hotel
Features modern design, stylish rooms, and a chic atmosphere. The infinity pool offers stunning views, and the dining options are top-notch, making it a great choice for discerning travelers seeking a contemporary luxury experience.
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Summary of reviews related to the '5 Star' categoryEncanto Acapulco is a little paradise that guests have been raving about, receiving an exceptional rating from numerous visitors. Guests who have stayed at the hotel have described their experience as marvelous, miracle stay and out of this world. The hotel stands out from others in Acapulco, earning the title of "Best Hotel" by satisfied guests. The facilities and services provided by Encanto Acapulco are superb with guests loving the delicious food and exceptional attention from staff. Visitors have mentioned that staying at this hotel is worth it and described it as a literal "miracle." Encanto Acapulco has exceeded guests' expectations and is truly an extraordinary place to visit.
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Camino Real Acapulco Diamante
Hotel in Acapulco
Acapulco
8.9
Excellent
From $136
From $136
5-Star Hotel
Offers a tranquil beachfront location with stunning views of Puerto Marques Bay. Provides luxurious rooms with private balconies, multiple pools, and a full-service spa, ensuring a relaxing and upscale stay.
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Summary of reviews related to the '5 Star' categoryCamino Real Acapulco Diamante receives mixed reviews from its guests regarding its five-star status and the breadth of its facilities. On one hand, many visitors praised the hotel, describing it as a proper five-star establishment with high-class amenities, excellent service and a luxurious atmosphere. Some even emphasized its ability to exceed five-star standards, highlighting its luxury restaurant and overall value for the price paid.

However, there are also critical opinions noting that the hotel lacks some facilities expected of a five-star rating and that its price-performance ratio does not always meet expectations. A number of guests felt that the hotel did not maintain its five-star standards, suggesting that renovations might be necessary to justify its rating. Some reviews also pointed out that the pricing seemed exaggerated and that the accommodation did not always represent good value for money.

Overall, while many guests found Camino Real Acapulco Diamante to be a superb place to stay with great services, others believed that for the high price, the experience did not fully align with what is typically expected of a five-star hotel.
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Las Brisas Ixtapa
Resort in Ixtapa
Jose Azueta
8.6
Very Good
From $114
From $114
5-Star Resort
Known for its stunning architecture and exceptional views of the Pacific Ocean. Features luxurious rooms, multiple pools, and a private beach club, providing a memorable and upscale resort experience.
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Summary of reviews related to the '5 Star' categoryLas Brisas Ixtapa presents an intriguing mix of experiences for its guests. On the positive side, many reviews highlight the hotel as an excellent, lovely and prestigious establishment that adheres to a five-star standard of cleanliness, maintenance and service. Guests have commended the hotel for its friendly, professional staff and for the overall positive experience provided. The facilities have been described as great and the quality of meals was noted as good with several reviewers emphasizing the exceptional standard of service received.

However, some reviews indicate inconsistencies in delivering the five-star experience. A few guests felt that the hotel didn't look or feel like a five-star property, citing issues such as outdated conditions, unpleasant odors, malfunctioning air conditioning and poor service. Discrepancies between the price and the level of service provided were also noted with some guests feeling that they received three-star service for a five-star price.

Overall, while Las Brisas Ixtapa has received high praise for various aspects, including being one of the best hotels in the area, there remain areas that could benefit from improvements to fully meet five-star expectations.
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Pacifica Resort Ixtapa
Hotel in Ixtapa
Jose Azueta
8.9
Excellent
From $272
From $272
5-Star Hotel
Offers a tranquil setting with beautiful gardens and comfortable accommodations. Features multiple pools, a spa, and various dining options, providing a relaxing and enjoyable stay.
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8.8
Excellent
From $97
From $97
5-Star Resort
A large resort complex offering a wide range of amenities, including multiple pools, restaurants, and entertainment options. Provides a luxurious experience with spacious rooms and excellent service, ideal for families and those seeking a vibrant atmosphere.
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Summary of reviews related to the '5 Star' categoryPalacio Mundo Imperial Riviera Diamante Acapulco has received a mix of reviews with many praising its exceptional service and excellent facilities. Guests have labeled the hotel as luxurious and noted its first-class amenities, contributing to a beautiful experience overall. The staff service is particularly highlighted, described as exceptional and a significant factor in positive reviews.

However, there are several criticisms regarding the hotel's five-star rating. Some guests feel that it falls short of the five-star standard, pointing out specific areas that need improvement. Complaints include the lack of a nearby beach and issues with the reception staff. Additionally, some reviewers have expressed that the hotel does not deserve the star rating it claims and have commented on inconsistency in services.

Overall, while Palacio Mundo Imperial Riviera Diamante Acapulco receives high marks for its excellent facilities and service, it faces scrutiny regarding whether it truly meets five-star expectations.
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8.4
Very Good
From $109
From $109
5-Star Resort
A sprawling resort with multiple pools, golf courses, and dining options, offering a luxurious and all-encompassing vacation experience. Its beachfront location and extensive amenities cater to families and couples alike.
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Summary of reviews related to the '5 Star' categoryPrincess Mundo Imperial Riviera Diamante Acapulco boasts excellent facilities and upscale accommodations with beautifully luxurious spaces that enhance the overall guest experience. This luxury hotel consistently receives high ratings for its superior hospitality, wonderful ambiance and top-notch service, particularly around the poolside. Guests often describe the hotel as superb with many highlighting the excellent level of customer service provided.

However, a few reviews suggest that the hotel might not fully meet the high expectations set by its five-star rating, citing some facilities as outdated and services not entirely matching those typically associated with a hotel of this caliber. Despite some disappointments, the majority of visitors seem to appreciate the luxurious environment and overall excellent service, making Princess Mundo Imperial Riviera Diamante Acapulco a popular choice for those seeking a premium experience in Acapulco.
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8.3
Very Good
From $102
From $102
5-Star Resort
Offers a beachfront location on Revolcadero Beach with a focus on relaxation and comfort. Features luxurious rooms, multiple pools, and a tranquil atmosphere, making it ideal for a peaceful getaway.
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8.9
Excellent
From $236
From $236
5-Star Resort
Provides all-inclusive luxury with spacious suites, a spa, and a convention center. Features multiple pools, restaurants, and activities, making it suitable for both leisure and business travelers.
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Summary of reviews related to the '5 Star' categoryIf you're looking for an exceptional resort that offers superb facilities and service, Azul Ixtapa Grand All Inclusive Suites - Spa & Convention Center should be on the top of your list. The quality of the hotel is unmatched and it's no wonder that many guests consider it to be the best all-inclusive in Ixtapa. From the moment you arrive, you'll be blown away by the attention to detail and the unforgettable experiences that await you. Whether you're looking to relax or enjoy a convention, this resort has it all. The installations are excellent and choosing this resort is an excellent option for unwinding. Overall, guests say their stay was unforgettable and they can't wait to come back again.
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Hotel Montetaxco
Hotel in Taxco de Alarcon
Taxco de Alarcon
8.8
Excellent
From $80
From $80
5-Star Hotel
Offers stunning panoramic views of Taxco from its hilltop location. Features unique architecture, comfortable rooms, and a tranquil atmosphere, providing a memorable and relaxing stay.
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Summary of reviews related to the '5 Star' categoryHotel Montetaxco receives mixed reviews regarding its five-star rating. The location is praised highly, comparing favorably to other five-star hotels. Guests commend the cleanliness, comfort and great services provided. The staff's friendliness and the hotel's facilities also earn positive notes, enhancing the overall experience. However, several reviews indicate that the rooms and certain services do not meet the five-star standard with some even placing the hotel at a two or three-star level. There are claims that the five-star label is not fully deserved due to inconsistencies in service quality. Despite these critiques, the hotel still garners appreciation for several of its positive attributes, particularly its location and staff.
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Emporio Ixtapa - with Optional All Inclusive
Hotel in Ixtapa
Jose Azueta
8.4
Very Good
From $82
From $82
5-Star Hotel
Offers a beachfront location with comfortable accommodations and optional all-inclusive packages. Features multiple pools, restaurants, and activities, providing a convenient and enjoyable vacation experience.
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Summary of reviews related to the '5 Star' categoryThe Emporio Ixtapa garners numerous positive reviews highlighting its five-star rating and luxurious resort atmosphere. Many guests appreciate the five-star service provided by the attentive and friendly staff, which adds a special touch to their stay. The hotel's cleanliness often receives praise, contributing to an overall pleasant experience.

The location of the Emporio Ixtapa is frequently noted as excellent, making it a prime spot for vacationers seeking convenience alongside luxury. Guests have described it as a good five-star hotel that maintains a high standard of hospitality and comfort. Despite a few remarks regarding the reservation of sun loungers and some views on cleanliness that don't align with five-star expectations, many still consider it above par in terms of service and facilities.

Emporio Ixtapa continues to be viewed as a first-class destination, delivering on multiple facets that define a five-star property. However, occasional impressions suggest that maintaining this high standard could further enhance the overall guest satisfaction.
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Fiesta Americana Acapulco Villas
Hotel in Acapulco
Acapulco
9.1
Excellent
From $476
From $476
5-Star Hotel
Located on Costera Miguel Aleman, this hotel offers comfortable villas with kitchenettes and stunning views of the bay. Features a pool, restaurant, and convenient access to Acapulco's attractions, making it suitable for families and extended stays.
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Summary of reviews related to the '5 Star' categoryThe Fiesta Americana Acapulco Villas is a five star hotel that offers exceptional facilities and services to its guests. Many have described their stay as a "maravilloso" and "gran experiencia" thanks to the superb quality of the hotel. The hotel has earned high praise from its satisfied guests who find the service to be "increíble" and "excelente". The location and amenities make for "excelentes vacaciones" and the overall experience is described as "el mejor hotel de Acapulco". All in all, the Fiesta Americana Acapulco Villas is a very good option for those looking for a luxurious and comfortable stay in Acapulco.
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HS HOTSSON Hotel Acapulco
Hotel in Acapulco
Acapulco
8.6
Very Good
From $103
From $103
5-Star Hotel
Situated on Avenida Costera Miguel Aleman, this hotel offers modern accommodations with excellent amenities. Features a pool, restaurant, and convenient location, providing a comfortable and enjoyable stay.
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Summary of reviews related to the '5 Star' categoryHS HOTSSON Hotel Acapulco enjoys a favorable location and offers numerous dining options, making it a popular choice among guests. While some reviewers were impressed by the service and appreciated features that lived up to five-star expectations, others felt differently about the overall quality. The exceptional services and top-notch amenities garnered positive remarks from many visitors who enjoyed their stay and rated the experience highly.

However, for some, the hotel did not meet the luxury and standards typically associated with a five-star rating. There were comments suggesting that the property could benefit from more cleaning and upgrades to truly match its advertised standards. Some guests believed the hotel was more akin to a four-star or even a two-star establishment, especially when considering the price and the quality of accommodation. Despite these mixed feelings, many found positive aspects and had a 'superb stay.' In conclusion, while HS HOTSSON Hotel Acapulco shines in certain areas, it may require some enhancements to consistently meet the five-star expectations it aims to fulfill.
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Emporio Acapulco
Hotel in Acapulco
Acapulco
8.5
Very Good
From $93
From $93
5-Star HotelSummary of reviews related to the '5 Star' categoryEmporio Acapulco offers a mix of experiences that range from exceptional to needing improvement. While some visitors assert that the hotel deserves a five-star rating due to its facilities and service, others believe it falls short of this standard, suggesting it might be closer to a superior three-star. The property is appreciated for its spaciousness and overall impressive ambiance, featuring a seafood restaurant right on the beach, which is a highlight for guests seeking a scenic dining experience. Positioned on the main avenue, it manages to maintain a quiet atmosphere despite its central location.

However, it's noted that certain areas of the hotel are worn-out, with rooms particularly in need of renovation. Some aspects such as the check-in and check-out processes could be streamlined, and the buffet offers limited variety. While the hotel hosts events like film productions, which add an interesting dynamic, corrections to these minor issues might elevate the hotel's stature to meet the five-star expectations fully.

Guests who have experienced its strong points describe their stay as fabulous, even exceeding expectations. For those who perceive it as somewhat underwhelming, addressing the aging facilities and slow service could make a significant difference. Overall, Emporio Acapulco remains an attractive option for travelers, but prospective guests should be aware of its mixed reviews regarding its star rating consistency.
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Hotel Amares Acapulco
Resort in Acapulco
Acapulco
8.6
Very Good
From $110
From $110
5-Star Resort
This resort provides stunning views and a vibrant atmosphere on the Costera. Its modern design and amenities cater to travelers looking for a stylish and lively experience.
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Regions: Acapulco, Jose Azueta, Chilpancingo de los Bravo, La Union, Taxco de Alarcon, Azoyu, Coyuca de Benitez, Iguala de la Independencia.
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