Located right in front of the pacific ocean and surrounded by nature, Casa de Mar is considered to be a magical retreat that fuses luxury and relaxation. With its infinity pool that serves views to the pacific ocean and the luxury spas where guests can enjoy wellness techniques, the 5-star hotel will make you fall in love both with the landscape and the resort itself.
Summary of reviews
Cala de Mar Resort & Spa Ixtapa is a luxurious paradise that enchants guests with its superb facilities and excellent service. The hotel boasts amazing rooms with private pools and balconies that offer spectacular views of the ocean. The beds are exceptionally comfortable and the amenities offered by the hotel are also commended. The dining experience at Cala de Mar Resort & Spa Ixtapa offers plenty of opportunities to enjoy delicious meals and make lasting memories. The exceptional staff provides hands down the best service, making it one of the best trips ever for guests. The hotel prides itself on fulfilling any requests and offering the best service possible. The kindness and warmth of the staff make for a memorable stay at this resort. Overall, guests rave that Cala de Mar Resort & Spa Ixtapa is simply superb, exceptional and an excellent choice.
La Casa Que Canta is constructed in various levels and its unique architecture is equally impressive and wonderful. The hotel offers attentive service, an infinity pool, delectable cuisine, a relaxing spa and breathtaking views across Zihuatanejo Bay, amenities which will make your visit truly memorable.
Summary of reviews
La Casa Que Canta is a luxurious hotel that impresses its guests in every way possible. The location is great with beautiful views of the bay and direct beach access to La Ropa. The staff and service are exceptional, treating guests like family and providing top-notch 5-star service. The rooms are spacious, luxurious and beautifully decorated with small details that make the difference. The hotel property overall is absolutely amazing with two pool areas boasting breathtaking views of the bay. The ambiance is beautiful, picturesque, calm and lovely, making your vacation amazing and peaceful. Overall, La Casa Que Canta is a perfect place to stay for anyone looking for outstanding cuisine, breathtaking views and a luxurious experience.
Las Brisas Acapulco has created one of the most exclusive and romantic resorts for the couple looking for a getaway. Guests are welcomed with a cocktail, then whisked away to their suite in a pink and white jeep where they can enjoy stunning views of Acapulco.
Summary of reviews
Las Brisas Acapulco is a luxurious and breathtaking resort located in a peaceful area where guests can enjoy a stunning view of the bay. Offering private and clean rooms with incredible views, some even with private pools, this hotel provides exceptional service from its staff who are friendly and accommodating. The hotel's breakfast and beach club are also highly rated with guests praising the excellent food and attention to detail. Moreover, the hotel's outdoor pool area is equally impressive with clean saltwater and freshwater options, as well as a private beach. Guests enjoy the best vacation experience with great attention to detail and exceptional service making Las Brisas Acapulco their favourite hotel.
Azul Ixtapa Grand All Inclusive Suites - Spa & Convention Center is a highly recommended hotel with excellent facilities and service. The hotel's location is a great advantage with fascinating sea views and easy access to nearby beaches. Guests mostly had positive things to say about the breakfast and enjoyed the great variety of food options. While some guests had mixed experiences with the dinner offerings, many enjoyed the meals they had at the restaurants. The hotel offers comfortable and spacious rooms with beautiful ocean views and good distribution. The hotel is impeccably clean and comfortable with beautiful facilities and excellent food. The outdoor pool is a popular attraction among guests with three pools in total and an adults-only section. The hotel is a great option for families looking to enjoy quality time together. The spa is highly recommended and guests have enjoyed the great service provided. The attention and service provided by the staff is outstanding with many guests calling out specific individuals for providing exceptional service. Overall, guests say their stay was unforgettable and they can't wait to come back again.
Occupying an ultramodern, hilltop complex with panoramic views over the ocean, this chic, design hotel is just 8 km away from Playa Majahua beach. Guests will find themselves in a suite or villa designed to showcase the sea with a private terrace.
Summary of reviews
Encanto Acapulco is a highly recommended hotel that offers breathtaking views of Acapulco Bay and the sea. The pool area is beautiful and perfect for relaxation and the breakfast is considered the best in Acapulco with extraordinary cuisine and freshly baked bread. The dinner options are also excellent with exquisite flavors and a must-try for guests. The spacious rooms with fantastic views of the bay and private pools in some villas are highly praised, despite some maintenance issues. The hotel's cleanliness is impeccable with constant disinfection and high safety measures. The staff is exceptional, providing amazing and friendly service, making guests feel cared for and welcome throughout their stay. The pool area is described as amazing and beautiful, although some guests have noted that the water temperature is too cold. Encanto Acapulco is a little paradise that has exceeded guests' expectations and is truly an extraordinary place to visit.
Camino Real Acapulco Diamante is highly regarded for its stunning location and breathtaking views, nestled in a beautiful and safe area that offers panoramic sea and bay vistas. The serene private beach with its clean, calm waters, is a highlight, providing an idyllic and peaceful setting perfect for relaxation, swimming and family fun. The hotel's architecture and well-maintained surroundings enhance the natural beauty of the environment, creating a tranquil haven for visitors.
Guests often praise the spacious and comfortable rooms, particularly for their cleanliness and the beautiful views from the terraces. Despite some criticism regarding maintenance issues such as outdated furniture, noisy air conditioners and occasional malfunctions, when everything aligns, the rooms provide a pleasant and restful stay.
The breakfast experience receives mixed reviews; however, it is generally appreciated for its variety, taste and the friendly service. The buffet breakfast stands out, although some guests feel the selection could be more reflective of local cuisine and note occasional issues with quality and consistency. Dinner reviews are similarly varied with room service dinners receiving positive feedback but the main restaurant, La Vela, facing criticism for its limited menu and high prices. Many guests recommend exploring dining options outside the hotel.
Cleanliness across the hotel is typically praised, especially in the rooms and pools, which guests find clean and inviting. However, common areas and the beach occasionally receive negative feedback regarding maintenance and cleanliness. The staff at Camino Real Acapulco Diamante is frequently commended for their friendliness, attentiveness and helpfulness, despite some reports of inconsistent service and management efficiency.
The hotel’s pool facilities are well-loved, offering a clean and picturesque environment with beautiful views, although there are minor issues such as occasional overcrowding and the need for more amenities like towels. The private beach adds to the allure, ensuring a more intimate and relaxing experience for guests.
Despite consistent criticism regarding the internet service, the general ambiance, coupled with excellent staff service, makes Camino Real Acapulco Diamante a preferred choice for many. It stands out particularly for family vacations, offering a safe and accommodating environment with facilities that cater well to families, making it a tranquil retreat perfect for those seeking a peaceful and picturesque getaway.
Palacio Mundo Imperial Riviera Diamante Acapulco is celebrated for its prime location in Diamante, Acapulco, conveniently situated near the Expo and convention center, airport and local shopping plaza. While its distance from the beach is a drawback for some, the hotel's transportation to a beach club and its impressive range of facilities, including clean swimming pools and beautiful architecture, compensate for this.
The breakfast buffet at Palacio Mundo Imperial is generally appreciated for its delicious and varied offerings with particular praise for the meat options. Some guests, however, felt the variety could be improved and mentioned occasional service lapses and high costs. Dinner options received mixed reviews; while the cuisine at restaurants like Marché and Mizumi garnered high marks for quality and taste, other dining experiences were marred by slow service and subpar food quality.
The rooms offer a mixed experience with certain guests praising their spaciousness, comfort and cleanliness. However, there were recurring issues with housekeeping and maintenance, such as dusty floors, dirty sheets, malfunctioning appliances and inadequate provision of essentials. Consistency in room maintenance and cleanliness appears to be an area in need of improvement.
The hotel’s overall cleanliness received positive feedback, particularly the clean rooms and well-maintained pools. Nonetheless, issues with cleanliness were noted in specific areas like the pool bathrooms. The staff at Palacio Mundo Imperial were generally commended for their friendliness, helpfulness and attentiveness, although some guests experienced slow service in certain areas.
The free WiFi service has been inconsistent with numerous guests reporting unstable and slow connectivity, raising concerns over internet reliability and security. The spa is frequently praised for its relaxing ambiance, excellent service and cleanliness, contributing to a positive guest experience. The gym is well-equipped and modern, but some guests found it ordinary and faced occasional availability issues.
The pool facilities are among the property's standout features, often praised for their cleanliness, variety and suitability for families. Despite minor drawbacks like occasional towel shortages and crowded areas, the pools provide a relaxing environment with attentive staff. The tennis courts add to the hotel's varied recreational offerings, although they require better maintenance.
Parking services are mixed; the availability of free parking and efficient valet service are positives, but some guests reported delays, high costs and the lack of covered parking. As a family-friendly destination, the hotel offers a range of experiences and amenities catering to both children and adults, making it well-suited for family vacations.
Hotel Nilo in Acapulco receives overall positive feedback from guests, especially for its excellent location and cleanliness. It is ideally situated close to the beach within walking distance to shopping centers like Walmart and Oxxo and near key attractions, ensuring convenience for visitors. Its central location also benefits families seeking a peaceful yet accessible stay away from the bustling bar areas.
While the breakfast service has room for improvement in terms of variety and cost, the dining experiences offer notable highlights, particularly on the rooftop. Guests appreciate the quality of Chinese cuisine and the rooftop’s relaxing ambience, though service efficiency and menu choices could be expanded.
The hotel’s rooms are praised for their cleanliness, spaciousness and modern amenities. Guests often highlight the immaculate condition of rooms and bathrooms. However, there are mentions of occasional issues such as noise, musty smells and minor security concerns. The pool area, though small, is clean and features appealing Jacuzzis on the rooftop with beautiful views, enhancing the relaxation experience.
The staff at Hotel Nilo generally receive high marks for their friendly and attentive service, contributing significantly to a pleasant stay. While there are occasional lapses in service, particularly around the pool and terrace, the overall impression is one of professionalism and courtesy.
Families find Hotel Nilo especially accommodating, enjoying the spacious rooms and welcoming environment. The beach's close proximity and calm waters further add to the appeal for families with young children.
Guests have mixed feelings about the parking, noting its limited capacity yet appreciating its security. The Wi-Fi service also receives varied feedback with some guests experiencing strong connections while others face instability.
In conclusion, Hotel Nilo is highly recommended for its convenient location, cleanliness and family-friendly atmosphere. Addressing certain service inconsistencies and facility improvements could elevate the overall guest experience.
Hotel Acapulco Malibu offers an exceptional beachfront experience in a prime location, providing guests with stunning ocean views and easy access to both relaxation and vibrant local attractions. The spacious and well-maintained rooms, which feature private terraces and convenient amenities like small refrigerators, add to the comfort of the stay, despite some guests noting that updates to the decor and furnishings could enhance the experience further.
The hotel's cleanliness is widely appreciated, with visitors consistently praising well-kept rooms, pools, and the adjacent beach, reinforcing the overall comfort and pleasure of the environment. Although the facilities could benefit from increased maintenance, the attention to cleanliness compensates for any dated aspects.
A highlight of the Hotel Acapulco Malibu is its attentive and friendly staff, who consistently demonstrate exceptional service across all areas, from reception to restaurants and poolside. The hospitality team plays a significant role in fostering a welcoming atmosphere, with particular staff members like Fernando and Lorena being singled out for their dedication. This customer-focused approach ensures guests feel valued and enhances the overall experience.
Dining at the hotel is complemented by picturesque views, offering a breakfast and dinner service that generally satisfies guests with its quality and ambiance, although some suggest more variety would be beneficial. The restaurant and poolside amenities consistently receive high praise for their atmosphere and service, making dining a memorable part of the stay.
Families find Hotel Acapulco Malibu to be a desirable destination due to its serene setting and family-friendly facilities, such as the kid-friendly pool. Though there might be minor critiques regarding menu options and bedding comfort, the hotel excels in providing a peaceful getaway that caters to families seeking relaxation in a sun-drenched coastal environment.
Overall, Hotel Acapulco Malibu's superb location, cleanliness, commendable service, and beachfront accessibility combine to create a fulfilling experience for visitors seeking a tranquil yet vibrant coastal escape.
Hotel Montetaxco offers an enticing retreat that is particularly distinguished by its breathtaking location atop a mountain, providing unparalleled panoramic views of Taxco. Guests consistently praise the stunning scenery and tranquility it affords. The hotel's facilities enhance the experience with standout mentions of the cable car proximity, well-maintained pool and high-quality on-site restaurants, including an Italian option. The breakfast buffet is frequently highlighted for its varied and tasty offerings, along with scenic views enhancing the dining experience.
The hotel's rooms are generally spacious, clean and comfortable with many guests enjoying spectacular city views from their balconies. The beds are particularly noted for their comfort, contributing to a restful stay. Although some reviews point out dated decor and occasional maintenance issues, the dedicated staff ensures the rooms are well-kept and service is attentive, making guests feel welcome and cared for.
The hotel's amenities receive positive remarks, particularly the cleanliness of common areas and the attentiveness of the staff. The spa's relaxing massages and the friendly service across the board are appreciated, although the gym received less favorable reviews for its outdated equipment and maintenance issues. While the pool area is a hit with families, featuring lively entertainment and games, some guests noted it could benefit from warmer water and extended hours.
One of the few notable drawbacks is the difficulty of accessing the hotel due to steep roads and distance from the city center. The limited and often weak WiFi, especially in rooms, is another point that detracts from the experience for those needing reliable internet access.
Overall, Hotel Montetaxco excels in offering a serene and scenic getaway with exceptional service, making it a memorable destination. Its tranquil atmosphere, coupled with the friendly and attentive staff, creates a hospitable environment ideal for families and those seeking to immerse themselves in breathtaking views and a calm retreat from the hustle and bustle of city life.
Villas El Morro is celebrated for its outstanding location, offering breathtaking panoramic views of Zihuatanejo Bay from its elevated position, blending tranquility with convenient access to local attractions. While some guests find the location somewhat isolated, many appreciate its beauty and serenity, viewing it as an ideal spot for rest and relaxation. The hotel's proximity to the dock and main beach complements this, despite a few transportation challenges in the evenings.
The accommodation offers spacious and comfortable rooms, which guests praise for their cleanliness and modern amenities, such as air conditioning and well-equipped kitchenettes. Most rooms boast stunning views of the bay, accentuated by large windows and open layouts. Despite occasional late housekeeping and weak Wi-Fi, guests generally regard their experience as highly satisfactory, enjoying a clean and comfortable environment.
Villas El Morro's exceptional staff contributes significantly to the positive experiences of guests, consistently delivering attentive and friendly service. This fosters an inviting atmosphere, with the team's helpfulness and diligence frequently mentioned in reviews. The facility's high standard of cleanliness extends to all areas, including the well-maintained pool area, which is noted for its picturesque bay views.
Guests mention the absence of on-site dining options, with some suggesting the addition of a basic breakfast service to improve convenience. However, the well-equipped rooms enable efficient meal preparation, partially offsetting this limitation.
Families appreciate the welcoming and quiet environment, with the pool area being particularly suitable for children. The hotel's affordability is ideal for families on a budget, offering easy access to town and nearby attractions. Although some guests have varied opinions on bed comfort, the accommodation generally provides a pleasant and restful experience.
Overall, Villas El Morro combines comfort, cleanliness, and spectacular views, providing a delightful getaway for those seeking relaxation and exceptional service.
Banyan Tree Cabo Marques is a luxurious and exclusive hotel with mesmerizing views of Acapulco bay and the Mexican jungle. It's a perfect destination for families or couples looking for a relaxing and private getaway. The hotel's exceptional service, friendly staff and superb food have made it a popular honeymoon destination. The breakfast is highly recommended by guests, although some have raised concerns about the quality and high cost of dinner. The private villas with their own pools are comfortable and luxurious, although there have been some complaints about maintenance issues. Overall, the hotel is seen as a magnificent discovery in Acapulco, providing an unforgettable 5-star experience with beautiful private pools and great amenities. The staff is described as attentive and extraordinary, catering to guests' every need. The hotel's cleanliness is well-maintained, although some reviews note a lack of maintenance in common areas. The only downside mentioned is the high cost with some guests suggesting the hotel could improve its products and services. Despite this, Banyan Tree Cabo Marques is recommended for anyone looking for a little piece of heaven on earth.