Eloisa Royal Suites in Lapu-Lapu City offers a cost-effective stay, praised for its convenient location near Mactan-Cebu International Airport. The hotel provides hassle-free shuttle services, making it popular among travelers with early or late flights. Though its surroundings may lack aesthetic appeal, the hotel's strategic placement offers easy access to local amenities, shopping centers, and a variety of dining options, catering to diverse culinary tastes despite some noise noted in the area.
The breakfast at Eloisa Royal Suites receives mixed reviews but generally meets guests' expectations with its blend of Filipino and Western dishes. The buffet style breakfast includes made-to-order omelets and offers good value, especially considering its complimentary nature. Dinner is highly appreciated, particularly for its freshly prepared dishes and delightful restaurant ambiance, including band performances.
Rooms at the Eloisa Royal Suites stand out for their cleanliness and modern design. Despite their cozy size, they are well-equipped with amenities and praised for their tidy and comfortable atmosphere. The quiet setting of the hotel is generally favored, especially in more secluded rooms, allowing for a restful sleep on the super comfortable beds.
A remarkable aspect of Eloisa Royal Suites is its exceptional staff. Guests consistently highlight the friendly and accommodating team that enhances the welcoming atmosphere. The staff's dedication to personalized service leaves a lasting impression, contributing significantly to the positive guest experience.
Additional amenities include reliable complimentary Wi-Fi, a compact but functional gym, and a charming pool area. While the pool and gym are small, they are well-maintained and enhance the hotel's offerings. Parking and efficient airport transportation further add value to the stay, creating a hassle-free experience for visitors.
Families traveling with children also find Eloisa Royal Suites appealing due to its friendly environment, leisure options like a pool and jacuzzi, and accommodating services for special needs. The hotel's clean environment, delightful breakfast, and strategic location offer great value, earning recommendations and repeat visits from satisfied guests.
Overall, Eloisa Royal Suites provides a solid three-star experience that combines affordability with quality, making it a recommendable choice for travelers seeking convenience, comfort, and hospitality near the airport.
The Waterfront Airport Hotel and Casino is highly regarded for its unbeatable location right next to Cebu International Airport. This makes it an excellent choice for travelers requiring convenience for layovers or early and late flights. Guests appreciate the ease of access with the free 24/7 shuttle service and the ability to walk to the hotel from the terminals. The hotel is praised for its friendly and helpful staff, adding to a hassle-free travel experience.
The breakfast at the Waterfront Airport Hotel and Casino receives high praise, noted for its exceptional quality and extensive selection. Guests appreciate the fresh, varied and ample food options that make for a superb start to the day. Similarly, the dinner buffet is highlighted for its variety and quality, though some guests note the à la carte menu could use improvement and there are occasional reports of pricey items and limited choices.
The rooms are a strong point, offering spacious and comfortable accommodations with plenty of storage and large bathrooms. They are well-maintained and clean, though some guests feel they are a bit dated and could benefit from modern updates. The cleanliness across the hotel, including the rooms, is frequently praised despite some mentioning the building's older aspects.
Staff at the Waterfront Airport Hotel and Casino consistently receive high marks for being friendly, welcoming and accommodating. From the front desk to housekeeping, the team is noted for their professionalism and willingness to ensure a pleasant stay.
One downside often mentioned is the unreliable Wi-Fi, which is described as slow and weak by many guests, impacting the overall experience. Conversely, the pool area is well-received with guests appreciating its size, cleanliness and pleasant atmosphere, despite minor complaints about noise and an absence of poolside drink service.
Parking at the hotel is limited and incurs an additional fee, but the efficient shuttle service balances this inconvenience. The beds are another highlight, repeatedly described as very comfortable, contributing significantly to restful sleep.
The hotel is deemed suitable for business travelers due to its proximity to the airport and amenities that cater to business needs. However, the speed of addressing internet issues could be improved to better support business functions.
While the casino features predominantly slot machines and some find it a good way to spend extra pesos, the overall condition and maintenance of the facilities have received mixed reviews.
In summary, Waterfront Airport Hotel and Casino is a convenient, comfortable and reliable choice for travelers looking for easy access to Cebu International Airport, excellent service and a comfortable stay despite some room for improvement in specific areas.
Bai Hotel Cebu enjoys a favorable location close to key points of interest, including the airport, major shopping malls and business areas. Despite mixed feelings about its location, most guests find it practical and convenient for exploring Cebu and accessing essential amenities nearby.
The breakfast buffet at Bai Hotel Cebu is widely celebrated for its diverse and extensive offerings, catering to various tastes with high-quality, freshly prepared dishes. Many guests describe it as the highlight of their stay, although some minor critiques about temperature management and service times do exist.
Dining experiences at the hotel are impressive with several praised restaurants and bars offering a wide range of delicious options. Notably, the Japanese restaurant and the Marble & Grain steakhouse receive favorable comments and the Twilight Roofdeck bar stands out for its stunning views and live music. Although there are occasional service delays, the overall culinary experience is highly regarded.
Rooms at Bai Hotel Cebu are generally spacious, clean and well-maintained, featuring modern interiors and ample amenities. While a few guests note inconsistencies such as bad odors or cleanliness issues in some rooms, the overall sentiment is positive with many appreciating the comfort and beautiful views from the higher floors.
Cleanliness across the hotel is frequently praised with both rooms and shared spaces like the lobby and pool area being well-maintained. The cleaning staff is noted for their efficiency and friendliness, contributing to an overall tidy and organized environment.
The staff at Bai Hotel Cebu receive consistent accolades for their exceptional service, politeness and attentiveness. Guests frequently mention specific staff members for their helpfulness and professionalism, enhancing the overall guest experience with personal touches and efficient service.
The hotel's free Wi-Fi is generally reliable and fast, though some guests report occasional slow speeds and inconsistencies, especially when streaming videos or using webmail.
The gym facilities are highly rated, featuring modern and well-maintained equipment in a spacious setup. Guests appreciate the clean, air-conditioned environment, which makes for a pleasant workout experience.
The rooftop pools are a major attraction, offering breathtaking views and a relaxing atmosphere. The poolside bars and amenities, like the sauna and pool deck, further enhance the experience, making the pool areas a favorite spot for guests to unwind.
Parking facilities at the hotel are convenient and accessible with a spacious and easily reachable parking area. Valet services are noted for their helpfulness, although some minor issues with security checks and lighting were mentioned.
Lastly, Bai Hotel Cebu is noted for its family-friendly environment, offering spacious and comfortable rooms, helpful amenities like baby cribs and interconnected rooms and a small playground along with a family-friendly pool. These features create a welcoming atmosphere for families staying at the hotel.
Overall, Bai Hotel Cebu stands out for its practical location, exceptional dining experiences, comfortable and clean rooms and above all, its outstanding staff service, making it a top choice for visitors to Cebu.
Maayo Hotel in Cebu stands out for its strategic location, particularly close to Mactan Airport, making it a convenient choice for travelers with early or late flights. The hotel's proximity to nearby malls and shops further enhances its appeal, though the immediate vicinity lacks walkable attractions and restaurants. Overall, the location is ideal for short stays and offers easy access to key points in the Cebu and Mactan area.
Guests have varied experiences with breakfast, generally praising the excellent and enjoyable options available. The breakfast buffet is often highlighted for its good selection and delicious food, though some guests noted a limited variety and occasional inconsistency in quality.
Dinner at Maayo Hotel also receives mixed reviews. The rooftop restaurant and Ani restaurant are popular for their atmosphere and tasty dishes. However, some guests found the dinner offerings underwhelming and the menu limited with certain items unavailable and prices on the higher side.
The hotel excels in providing clean, modern and spacious rooms that are well-furnished and comfortable. Guests appreciate the luxurious feel at an affordable price with both rooms and facilities meticulously maintained. Minor issues with housekeeping availability at night do not significantly detract from the overall positive experience.
Cleanliness is a standout feature at Maayo Hotel with numerous mentions of pristine, fresh-smelling rooms and well-maintained facilities. The friendly and attentive staff further enhance the guest experience, consistently described as helpful, polite and welcoming.
WiFi connectivity is hit or miss with some guests enjoying excellent signals and speeds, while others experience instability and slow connections. The rooftop pool is a highlight for many, offering stunning skyline views and a pleasant relaxation area, though some note a need for modernization and occasional maintenance issues.
Maayo Hotel's beds are highly praised for their comfort and support, contributing significantly to restful nights, despite isolated mentions of hardness.
In summary, Maayo Hotel offers a clean, convenient and comfortable stay with outstanding staff service, making it a recommended choice for travelers.
A five-star hotel ideally situated in the heart of the city, close to Mactan Cebu international airport.
Summary of reviews
Radisson Blu Cebu is a highly recommended hotel for tourists looking for a convenient and accessible location in Cebu. The hotel is situated in a great location with everything guests need right on their doorstep, including direct access to the SM Mall next door. The breakfast buffet is fantastic with a vast selection of Indian curries, traditional Filipino entrees and oven-fired pizzas. The rooms are spacious and comfortable with a good view and the hotel boasts immaculate cleanliness. The staff is highly praised for being helpful, professional, attentive and polite. The spa services are excellent and the pool area is beautiful, although it can become overcrowded at times. The beds are comfortable and the hotel is considered a luxurious and high-end hotel that is reasonable budget-wise. Overall, Radisson Blu Cebu is a five-star hotel that lives up to expectations and is highly recommended for its exceptional facilities and excellent service.
Castle Peak Hotel enjoys a strategically advantageous location, situated centrally in the city and close to major attractions like Ayala Mall and SM, as well as numerous restaurants, grocery stores and banks. This prime positioning makes it an excellent choice for guests seeking convenience and accessibility. The proximity to downtown attractions and bars further adds to its appeal, even though there are minor ongoing renovations, particularly with the swimming pool.
The breakfast offerings at Castle Peak Hotel receive a mixed but generally positive response. Many guests commend the buffet as good, great and even delicious, enjoying the availability and quality of the Filipino-style breakfast served at the hotel restaurant. However, some guests feel the breakfast lacks variety and does not cater well to Western tastes with calls for better value and more diverse options, potentially including more fruits and making breakfast inclusive in online bookings.
The rooms at Castle Peak Hotel offer a varied experience. Many guests appreciate the clean, cozy and well-equipped accommodations with comfortable beds, quiet environments despite the bustling location and functional air conditioning. While some rooms are described as modern and beautiful, others fall short with issues such as sagging mattresses, unclean floors and discrepancies between online photos and the actual rooms. Notably, the friendly and responsive hotel staff enhance the stay and the convenient location remains a consistent positive aspect.
Castle Peak Hotel maintains a reputation for a generally clean environment, but issues with cleanliness and maintenance are not uncommon. Positive remarks include clean rooms and comfortable deluxe accommodations, while criticisms focus on worn towels, insects and unclean carpets. The bathroom facilities, in particular, face frequent complaints about rusty fixtures and inadequate cleaning. Despite these issues, the location near the bus station and the friendly, helpful staff are appreciated by many guests.
The hotel staff frequently receive praise for their friendliness, professionalism and accommodating nature, making guests feel welcomed and comfortable. Specific mentions, like the exceptional service from staff members such as Muriel, highlight the positive experience many guests have due to the attentive and responsive staff. Minor issues with inattentiveness in the restaurant are noted but do not overshadow the overall favorable impression of the staff.
However, the hotel's Wi-Fi presents significant challenges with numerous guests reporting unreliable and unstable signals that often fail to reach their rooms. Attempts to mitigate these issues using Wi-Fi extenders have been largely ineffective.
The rooftop dipping pool provides mixed experiences. While some guests find it a pleasant spot for a quick cool-off, others report it as small, poorly maintained and occasionally unusable due to unclear or dirty water. The pool area has potential for relaxation but needs improvement to avoid disappointing guests.
Finally, feedback on the beds varies. Some guests find the beds, especially the king-size ones in Deluxe Rooms, extremely comfortable. Conversely, others mention discomfort due to bed bugs, rough bedding, shaky frames and itchiness, although many still find the beds decent and suitable for restful sleep.
In summary, Castle Peak Hotel stands out for its prime location, friendly staff and generally comfortable accommodations, despite some concerns with cleanliness, Wi-Fi and room variety.