The Westin Gurgaon, New Delhi is a luxury hotel that consistently receives high praise for its strategic location, exceptional dining experiences, and exemplary service. Situated in a central area of Gurgaon, the hotel offers easy access to shopping malls, eateries, business hubs, and Delhi Airport, making it an ideal choice for both business and leisure travelers. Convenience and cleanliness are key highlights, with the well-maintained property presenting a modern, inviting environment.
Guests frequently commend the breakfast at The Westin for its extensive and varied spread, emphasizing its delicious flavors and wide-ranging nutritious options. The courteous staff further enhances the breakfast experience. Similarly, the dinner buffet stands out for its excellent food and diverse menu offerings, providing a memorable culinary experience despite occasional slow service.
The rooms at The Westin Gurgaon are well-regarded for their spaciousness and modern decor, ensuring a comfortable and luxurious stay. Immaculate cleanliness and daily maintenance add to the overall appeal, although some guests mention a need for better soundproofing. The beds receive particular acclaim for their incredible comfort, contributing to a restful night's sleep.
The hotel staff consistently garner praise for their professionalism and commitment to guest satisfaction. Their cooperative and friendly nature enhances the hospitable atmosphere, making guests feel welcome from the moment they arrive. Overall, the service provided by the well-trained staff complements the hotel's amenities, creating a memorable and enjoyable stay for all visitors.
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary is a luxurious and elegant 5-star hotel that provides quality service to its guests. The hotel's excellent and strategic location near the airport and Ambience Mall makes it the perfect choice for business and leisure travelers alike. Guests rave about the fantastic service provided by the courteous, friendly and helpful staff who go above and beyond to accommodate guests and make their stay comfortable. The hotel boasts clean, spacious and luxurious rooms with sumptuous beds and great views. The breakfast spread is impressive with a wide range of Indian and continental options and the pool and spa facilities are amazing. While some guests had minor complaints about cleanliness and maintenance, most found the hotel to be well-maintained. The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary is a perfect example of a fancy hotel with superb and luxurious accommodation, everything that you would expect in a 5-star hotel. Overall, guests highly recommend the hotel and say they would book again.
The Westin Sohna Resort & Spa consistently impresses guests with its exceptional service and dining experiences, contributing to a memorable and enjoyable stay. The breakfast offerings receive widespread praise for their superb variety and quality, providing a delicious and varied start to the day. Despite occasional mentions of crowding during peak times, the extensive menu ensures a satisfying meal that leaves a positive impression on visitors.
The resort's staff stands out as a defining feature, earning accolades for their dedication and courteousness. Guests commend the team for their helpful, cooperative, and polite demeanor, underscoring the welcoming atmosphere they create. The staff's commitment to providing superb service enhances the overall experience, with many guests highlighting their efforts to make special occasions like birthdays truly memorable. Their exceptional attributes ensure a comfortable and well-cared-for stay, making The Westin Sohna Resort & Spa a preferred choice for a relaxing holiday.
Radisson Gurugram Sohna Road City Center is highly acclaimed for its strategic location that appeals to both business and leisure travelers. Situated centrally on Sohna Road, it offers easy access to major offices and shopping malls, adding convenience for guests with work engagements or those exploring local attractions. While there's a bit of dust from nearby highway construction, the overall value, clean rooms, and courteous staff counterbalance this temporary inconvenience. The surrounding services enhance accessibility, and the hotel is especially praised for its value for money.
The hotel offers a delightful breakfast experience, appreciated for its variety and quality, with a mix of Indian and international cuisines. The breakfast spread is considered a strong point, adding satisfaction to the stay and included in the room rate for added value. While some guests note occasional service delays and limited Western options, these are overshadowed by the overall positive dining experience at the hotel.
Dinner at the hotel is similarly well-received, with guests commending the quality and taste of the food. Both the buffet and late-night room service earn high praise for their convenience and value. Although there's a call for more meat variety, the biryani, in particular, receives positive acknowledgment, making the dining experience enjoyable.
Rooms at the hotel offer spectacular views and are noted for their cleanliness and comfort. Guests appreciate the cozy interiors, spaciousness, and modern bathrooms. The housekeeping staff ensures a clean and hygienic environment, contributing to the pleasant stay. Some issues, such as noisy air-conditioning and dated decor, were reported, but these do not overshadow the overall satisfaction with room service and amenities.
Cleanliness is a standout feature, with guests consistently noting the hotel's high maintenance standards. Daily cleaning ensures the rooms and bathrooms are well-kept, creating a cozy and comfortable ambiance. While there were isolated concerns about food hygiene and room upkeep, the commitment to cleanliness is a prominent feature.
The exceptional service of the hotel staff elevates the guest experience. The team is consistently praised for their friendliness, efficiency, and helpfulness across all departments. The check-in process is smooth, and staff members like Anita and Sachin at reception are particularly highlighted for their personalized touch. The staff's professionalism and warmth enhance the value and comfort of the stay, leaving a lasting impression on guests.
Overall, Radisson Gurugram Sohna Road City Center provides a satisfying and enjoyable stay with its strategic location, quality dining, clean facilities, and exceptional service, making it a recommended choice for travelers.
Taj City Centre Gurugram is a top choice for those looking for a well-located and comfortable stay in the heart of the city. The breakfast is a must-try with excellent food and a fantastic spread. The rooms are fantastic, spotlessly clean and super comfy with maximized windows offering perfect views of Delhi. The cleanliness of the property is exceptional with guests raving about the hygiene standards. The staff is helpful, accommodating, friendly, polite and kind, going above and beyond to make guests feel welcome. The spa is superb and the pool provides a nice getaway from the busy city. Taj City Centre Gurugram is a luxury hotel that exceeds expectations with exceptional services and facilities. Overall, it is a beautiful and outstanding 5-star property that is hygienic, luxurious and worth the price.
ITC Grand Bharat, a Luxury Collection Retreat in Gurgaon, New Delhi Capital Region, consistently impresses guests with its outstanding offerings and services. The breakfast experience is marked by a wide array of flavorful and delectable options, including standout dishes like benedict and banana brioche. While vegetarian selections could be more extensive, the breakfast still remains a highlight for many, enhanced by the property's expansive setting and inviting ambiance.
Dinner at ITC Grand Bharat is often highlighted for its exceptional culinary experience. The delicious food and remarkable service create memorable dining moments, further elevated by Chef Dipankar’s commendable talents. While guests occasionally mention the need for more variety, the overall dining experience frequently leaves a lasting positive impression.
The rooms are another standout feature of ITC Grand Bharat, offering luxurious accommodations with beautifully decorated interiors that combine modern style with opulent comfort. Spacious and well-kept, especially the pool access suites, these rooms significantly contribute to the enchanting experience at this remarkable property.
The staff at ITC Grand Bharat plays a crucial role in establishing a welcoming and hospitable atmosphere. They are often praised for their politeness, helpfulness, and efficiency in ensuring a pleasant stay for guests. Notable members like Sahil and Chef Dipankar receive specific accolades for their exceptional service. Despite occasional dissatisfaction, the staff is generally commended for their earnest efforts and super-friendly demeanor, embodying the spirit expected from a luxury retreat.
Overall, ITC Grand Bharat is celebrated for its blend of delicious culinary offerings, luxurious accommodations, and commendable service, making it a favored destination for visitors seeking a memorable and indulgent experience.
The Crowne Plaza Today Gurugram by IHG, boasts a highly regarded location praised for its prime central position, making it a convenient choice for both business appointments and leisure travel in Delhi and Gurugram. The hotel's easy accessibility and excellent transport connections, combined with a serene and quiet setting, add to its appeal. The panoramic views from the rooms further enhance the stay, positioning the hotel as an ideal base for travelers.
Guests consistently laud the hotel's breakfast offerings, describing them as amazing, delicious and sumptuous with an elaborate buffet offering a wide variety of cuisines including English, Japanese, Mediterranean and Indian. The attentive and kind staff contribute significantly to the positive breakfast experience, which is frequently highlighted as a high point despite minor service delays.
Dinner at the hotel presents a mix of experiences with some guests appreciating the variety and quality of dishes, particularly the kebabs and Sunday brunch. However, there are mentions of inconsistent food quality and occasional delays in orders, suggesting room for improvement in the hotel's dining service.
The hotel's rooms receive high praise for their spaciousness, cleanliness and luxurious ambiance. Guests appreciate the ample natural light, nice views and state-of-the-art washrooms. Although there are occasional reports of disturbances and minor issues with room service, the overall feedback emphasizes comfort and meticulous upkeep.
Impeccable cleanliness is another strong aspect of the hotel with visitors consistently noting the top-notch maintenance of rooms and facilities. The hotel's luxurious and inviting ambience is further enhanced by amenities such as a gym, swimming pool, jacuzzi, sauna, spa and well-kept conference rooms, making it suitable for both leisure and business travelers.
The staff at Crowne Plaza Today Gurugram are frequently commended for their friendly, polite and professional demeanor, making guests' stays more comfortable. Specific individuals receive praise for exceptional service, although there are occasional reports of slow room service and less friendly reception staff.
The beds are particularly noted for their comfort with clean and comfortable bedding contributing to a good night's sleep. Despite minor issues with the availability of twin bed rooms, the comfort of the beds remains a strong point, supported by the hotel's clean environment and supportive staff.
Overall, the Crowne Plaza Today Gurugram by IHG, stands out for its excellent location, sumptuous breakfast offerings, comfortable and clean accommodations and friendly staff, ensuring a thoroughly relaxing and enjoyable stay for guests.
Le Meridien Gurgaon, Delhi NCR, is a highly recommended hotel, especially praised for its convenient and centrally located position. Guests appreciate its tranquil ambiance amidst the hustle and bustle of the city with the Aravalli Hills offering picturesque views. The strategic location ensures easy access to major areas and the airport, making it ideal for both business and leisure travelers.
The breakfast at the hotel is a standout feature, often described as amazing and superb. The extensive and varied menu caters to diverse tastes and dietary needs, offering a sumptuous and high-quality spread. The exceptional service further enhances the dining experience. Dinner receives mixed reviews with notable praise for the food, particularly at the Italian restaurant. Special occasions amplify the dining experience, although some variety and spiciness issues are mentioned.
Rooms are generally appreciated for their clean, comfortable and beautifully designed interiors with large windows offering excellent views. However, some guests find the room sizes smaller than expected, despite efficient use of space. Although well-maintained, a few rooms could benefit from modern updates and better cleanliness standards.
Cleanliness throughout the hotel receives positive remarks with tidy rooms and well-maintained common areas. The housekeeping staff are effective, contributing to a generally clean environment, despite occasional lapses in room cleaning standards.
The staff at Le Meridien Gurgaon receive significant praise for their friendly, helpful and professional demeanor. Notable individuals in various departments, from dining to reception, are frequently highlighted for their exemplary service. This positive interaction with the staff greatly enhances the overall guest experience.
The pool garners mixed reviews. While some guests appreciate its ambiance, others point out issues such as cold water, lack of amenities and cleanliness concerns. The pool's size and occasional operational issues are also noted.
Beds at the hotel are comfortable and spacious, ensuring restful sleep. However, the room size can become a challenge when extra beds or cribs are needed, making spaces feel cramped. Despite these spatial constraints, the comfort of the beds stands out.
Overall, Le Meridien Gurgaon, Delhi NCR, offers a pleasant and convenient stay with excellent service, making it a desirable choice for many travelers.
Courtyard by Marriott Gurugram Downtown is highly regarded for its prime location that balances accessibility with tranquility. Centrally situated in Gurugram, the hotel offers easy access to key spots in the National Capital Region, making it ideal for business travelers. Despite its central location, the hotel provides a peaceful retreat away from the hectic city life. Visitors appreciate the excellent location and the proximity to major spots and local conveniences such as restaurants and stores. High levels of service and cleanliness further enhance the guest experience, ensuring a pleasant and memorable stay.
The breakfast offerings at the hotel are well-received with guests praising the extensive and diverse spread featuring Pan Indian and Continental dishes. The overall quality of the breakfast and the attentiveness of the staff result in a positive start to the day for most guests. Although some reviewers suggested improvements in the authenticity of non-Punjabi cuisines and the variety of vegetarian options, these do not overshadow the general satisfaction with the breakfast setup.
Rooms at Courtyard by Marriott Gurugram Downtown are spacious, clean and comfortable, contributing to a positive impression. Guests appreciate the well-maintained environment and the proximity to the airport. The staff's friendly and helpful demeanor further enhances the pleasantness of the stay. Minor issues such as musty smells and occasional maintenance problems were noted but did not significantly detract from the overall satisfaction with the rooms.
Cleanliness is another strong point with guests consistently noting the spotlessly clean environment throughout the hotel and rooms. The high standards of hygiene and sanitization are well-maintained, adding to the positive experience. Although a few guests reported shortfalls in housekeeping and dated appearances in some rooms, renovations are reportedly underway to address these concerns.
The exceptional staff at Courtyard by Marriott Gurugram Downtown is frequently praised for their friendliness, helpfulness and courteousness. The reception and restaurant teams, along with the housekeeping and lower-level staff, contribute significantly to the comfort and satisfaction of the guests. The polite and proactive service provided by the staff ensures an extraordinarily pleasant stay at this hotel.
Overall, Courtyard by Marriott Gurugram Downtown offers an excellent location, commendable cleanliness, comfortable rooms, a diverse breakfast spread and exceptional staff service, making it a highly recommended choice for visitors to Gurugram.
Nestled in the heart of bustling Gurgaon, Delhi NCR, Trident Gurgaon provides a tranquil oasis for guests seeking a luxurious retreat. Designed by Thai architect Lek Bunag, the low-rise hotel spans 28,328 square meters and seamlessly blends natural elements with influences of Moroccan, Mughal and Rajasthani architecture. The property houses 136 contemporary rooms and suites, all furnished with modern amenities such as complimentary high-speed internet for up to four devices. The resort-like ambiance is accentuated by lush gardens, courtyards and reflection pools, extending throughout the hotel's spa, swimming pool, palm courtyard, restaurants and main lobby. As the sun sets, the hotel transforms as fire torches illuminate the reflection pools, creating a breathtaking scene. Conveniently located just 30 minutes from Delhi International Airport, Trident Gurgaon is also within close proximity to the city's top attractions. After a busy day, guests can unwind at the Trident Spa and fitness center, with dining options abound, including fine dining restaurants and a late-night bar. The hotel offers a range of services and amenities, including a business center, meeting rooms, travel desk, laundry service and rooms for guests with special needs. Complimentary offerings include morning yoga sessions, tea and coffee makers, car park and valet service, currency exchange and in-room safes. The hotel is also 100% solar-powered for its electricity needs.
Summary of reviews
Trident Gurgaon is a luxurious and high-end hotel that offers exceptional service and facilities. The hotel's location is convenient and ideal for a peaceful vacation or a short stay in the busy city. The breakfast and dinner options are excellent with particular praise for the Saffron restaurant and Indian restaurant. The rooms are sumptuous and comfortable with stunning views of the water garden. The hotel prides itself on its cleanliness and upkeep with well-maintained and spacious spaces. The staff is exceptional, providing warm, efficient and attentive service to guests. The outdoor pool area is beautiful and family-friendly, making it perfect for families. The hotel's comfortable and big beds make for a restful night's sleep. Overall, Trident Gurgaon is a top choice for anyone seeking a luxurious and exceptional 5-star service in DCR.
The DoubleTree by Hilton Gurgaon New Delhi NCR receives favorable reviews for its excellent location, exceptional breakfast offerings and attentive staff. Situated centrally, the hotel is conveniently accessible, especially due to its proximity to the Rapid metro station and the CBD of Gurgaon. Guests appreciated the seamless city exploration facilitated by this strategic position and noted the availability of a good breakfast buffet and external food options.
The breakfast service at the hotel is highly praised with many guests describing it as among the best in India. The wide variety of delicious options, including well-liked items like omelettes, filter coffee and croissants, left a positive impression. The courteous and helpful breakfast staff further enhanced guests' experiences, despite occasional minor criticisms regarding table arrangements.
Dinner at the hotel garnered mixed feedback. While some diners enjoyed dishes like Chicken Biryani and praised the quality and friendly service, others felt the food was average with complaints about the limited main course options, excessive oil, salt and spice. Cost was also a common concern, suggesting room for improvement in menu diversity and overall quality.
The guest rooms received positive remarks for their cleanliness, spaciousness and good views, creating a comfortable environment for guests. Room service was prompt and business travelers appreciated the conducive workspace. However, some guests mentioned that the rooms felt dated and in need of refurbishment, citing issues like smelly carpets, dampness and outdated decor. Bathrooms specifically required better maintenance.
Cleanliness is a strong point for this hotel with many guests commending the hygiene standards and the efforts of the housekeeping staff. Occasional issues like the need for repeated cleaning requests, mould in bathrooms and dirty linens were noted, but did not overshadow the general positive sentiment. The hotel is described as well-maintained overall with a focus on safety and guest comfort.
The staff at DoubleTree by Hilton Gurgaon New Delhi NCR are often singled out for their exceptional service. Guests repeatedly praised team members like Shivani and Narayan for their dedication and hospitality, which made their stays memorable. The overall team is described as courteous, friendly and extremely helpful, enhancing the hotel's appeal. Although there were a few less favorable encounters, the general consensus underscores excellent service and hospitality.
Lastly, the comfortable beds and soft duvets significantly contributed to a pleasant stay with particular commendation for the cleanliness of the bed linens. Some issues like standard bedspreads and sensitive mattresses were mentioned, along with a few instances of stained linen, indicating areas for minor improvements. Overall, the comfort of the beds and the exceptional service stood out as major positives.
In summary, DoubleTree by Hilton Gurgaon New Delhi NCR excels in location, breakfast offerings, cleanliness and staff service with opportunities for improvement in room decor, dinner quality and some maintenance aspects.
Radisson Gurugram Udyog Vihar is strategically located close to the airport and metro line, making it a highly convenient choice for business and leisure travelers alike. Its proximity to Ambience Mall and DLF Cyber City enhances its appeal, particularly for corporate guests. Though situated in an industrial area, the hotel manages to maintain a tranquil environment conducive to a restful stay.
The breakfast offerings receive high praise for their variety and quality, featuring an impressive spread of local, Indian and continental dishes. The friendly staff further enhances the breakfast experience. However, suggestions for more variety and improvements in food temperature were noted. Dinner receives mixed reviews with many guests appreciating the delicious food and excellent service, though some found the prices high and service times long. Room service was deemed satisfactory but not outstanding.
Guest rooms are generally well-regarded for their spaciousness, cleanliness and comfort with suite upgrades receiving particular commendation. However, some guests noted issues such as worn-out fixtures and noise insulation. Despite these minor drawbacks, the rooms offer a comfortable and restful stay.
Cleanliness across the hotel is frequently highlighted as a strong point with many guests describing the property as exceptionally clean. However, occasional issues with dust and dirty carpets were noted, along with some maintenance concerns.
The staff at Radisson Gurugram Udyog Vihar is often described as polite, friendly and helpful, significantly enhancing the guest experience. While some reviews mentioned instances of rude or indifferent behavior, the overall impression is positive with many guests commending the staff's professionalism and responsiveness.
The hotel's fitness facilities, including a small but well-equipped gym and a well-maintained pool area, contribute positively to guests' experiences. Families appreciate the pool and adjacent play area, though some felt the pool was slightly small.
Beds at the hotel are frequently praised for their comfort with many guests enjoying a restful night’s sleep. However, occasional issues with bed configuration and quality were noted.
While the Radisson Gurugram Udyog Vihar has elements of luxury and five-star service, such as welcoming staff and high-quality room features, some guests feel it falls short of a complete five-star experience. Nonetheless, it remains a highly recommended option for those visiting Gurgaon, blending convenience, comfort and commendable service.
Country Inn & Suites by Radisson in Gurugram Sector 12 receives mixed reviews across various aspects, yet maintains a generally positive impression due to several standout features. The hotel is appreciated for its convenient location near a hospital and easy access from a main road, though some guests find its industrial surroundings and distance from central landmarks or metro stations less ideal. Nevertheless, the hotel compensates with excellent facilities and hygiene standards that cater well to travelers prioritizing amenities over location.
The breakfast experience is largely favorable, with guests enjoying a good variety of options and excellent hygiene. The dining atmosphere is made pleasant by the friendly and helpful staff, although there are calls for more diversity in the menu to prevent repetition. Certain south Indian dishes are particularly well-received, whereas some north Indian offerings could be improved.
The rooms at the hotel are praised for their spaciousness and cleanliness, providing guests with a comfortable and pleasant stay. The staff, particularly in reception and housekeeping, are frequently recognized for their friendliness and efficiency, making a significant positive impact on the guest experience. Although there are suggestions for renovating the aging property, the overall impression remains positive due to the courteous and attentive staff.
Cleanliness is consistently highlighted as a strong point, with the hotel maintaining high hygiene standards across its premises. While minor concerns about outdated room maintenance and specific cleanliness issues are mentioned, these are relatively isolated and do not detract significantly from the general satisfaction reported by guests.
The hotel staff is frequently lauded for their exceptional service, with individual team members receiving special recognition for their courteous and cooperative nature. This level of attentive service enhances the warm hospitality of the hotel, often exceeding guest expectations and contributing to an overall satisfying stay.
One area requiring urgent improvement is the Wi-Fi service, as many guests report issues with weak or unreliable internet connections. Despite this shortcoming, the hotel's welcoming atmosphere, attentive service, and commitment to cleanliness make it a good choice for those visiting Gurugram Sector 12, especially for its facilities and staff hospitality.
Conveniently situated fifteen minutes from Delhi's domestic and international airports, the hotel is also thirty minutes away from Central Delhi.
Summary of reviews
The Oberoi Gurgaon is a luxurious and exceptional hotel that offers a convenient location for both business and leisure travelers. The hotel's breakfast receives high praise for its broad variety of great quality food and perfect service, while the dinner experience is also highly rated with a great selection of food from various cultures. The rooms are spacious, upscale, modern and well-maintained, providing all essential amenities and more. The hotel's commitment to maintaining a clean and safe environment is also praised, as is the exceptional hospitality and service quality of the staff. The outdoor pool is an oasis of luxury and quietness and the hotel is an ideal destination for a family getaway. Overall, The Oberoi Gurgaon is considered one of the best hotels by many guests, offering an amazing experience of total comfort and care surrounded by pure luxury.