Palm Court Hotel in Scarborough stands out for its prime location, praised for being central yet quiet, conveniently close to shops, restaurants, the beach and major tourist attractions with the added benefit of free on-site parking. Guests appreciate the well-maintained facade and the hotel's suitability for both leisure and business travelers.
Breakfast at the hotel is a notable highlight, frequently described as lovely, superb and excellent with a wide variety of options including a cooked-to-order Full English breakfast. The presentation and service quality further enhance the breakfast experience, despite occasional inconsistencies.
Dining in the hotel's restaurant and lounge also receives high praise. The ambiance, reminiscent of old-world charm and the quality of the food, especially dishes like steak and duck, are regularly commended. While some guests find the menu prices on the higher side and note occasional repetition, the overall dining experience remains positive.
Guest rooms offer a mixed experience. Many reviews note the spaciousness, cleanliness and comfort, particularly the large, comfortable beds. However, some guests find the rooms small, warm and in need of updating with issues such as noise and dated fixtures.
Cleanliness throughout the hotel is generally well-regarded with high standards reported in rooms and public areas. However, some guests mention areas needing more meticulous cleaning and maintenance, such as bathrooms and fixtures.
The staff at Palm Court Hotel receive abundant praise for their professionalism, friendliness and helpfulness, significantly enhancing the guest experience. Despite occasional comments on a lack of warmth at reception, the team's dedication and service are overwhelmingly positive.
The hotel's wifi service sees mixed reviews with many guests noting good, strong connections in rooms, while others experience slow and unreliable internet.
Parking facilities are highly praised, especially the availability of free, secure underground parking and EV charging points, adding convenience and peace of mind for guests.
Palm Court Hotel also caters well to families, offering spacious, comfortable family rooms and a welcoming atmosphere. The breakfast service and staff's helpfulness enhance the family-friendly feel, despite occasional issues like mobility concerns and water feature availability.
Overall, despite some areas needing improvement—particularly room size consistency, cleaning and wifi reliability—Palm Court Hotel primarily delivers a satisfying stay. It offers an excellent location, solid amenities and commendable service, making it a reliable choice for a classic three-star hotel experience.
Categories
Golf
Parking
EV charging stations
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Hackness