The Opera Hotel Hải Phòng
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Opera Hotel Hải Phòng stands out for its prime location, making it an ideal choice for travelers seeking convenience and accessibility. Centrally situated in Hải Phòng, the hotel is within walking distance of numerous dining options, shopping venues and leisure activities. Its proximity to public transport facilities such as Hai Phong Station and the speedboat terminal further enhances its appeal for easy commutes and expeditions to surrounding areas and Cat Ba Island. Visitors appreciate the ease of access to various eateries, amenities and the vibrant local scene, making the hotel a favored base for exploring the city.
Rooms at The Opera Hotel receive mixed reviews. Many guests praise the clean, well-maintained and beautifully decorated spaces, highlighting the comfort of the beds, the presence of soft towels and fully equipped amenities including a kettle. Spacious rooms with balconies and windows are noted favorably and guests commend the diligent cleaning staff. Nevertheless, some shortcomings are identified, such as compact room sizes, dated furnishings, occasional strong smells and small bathrooms. Despite these issues, guests find the cozy design and warm color tones appealing, indicating mixed satisfaction.
Cleanliness is another area where The Opera Hotel garners mixed feedback. Positively, many guests find the rooms and bathrooms clean and tidy with diligent cleaning staff maintaining a high standard. However, some areas require attention with occasional reports of sticky floors, unclean towels, lingering trash and sightings of cockroaches. These issues suggest that while the overall cleanliness is commendable, more thorough housekeeping and maintenance could enhance the guest experience.
The staff at The Opera Hotel are frequently described as friendly and courteous with guests appreciating their eagerness to help and pleasant demeanor. However, there are notable gaps in customer service, particularly at the reception. Issues such as lack of assistance with luggage, poor reception service and limited English proficiency among staff members hint at areas for improvement in customer service and hospitality skills, despite the overall friendliness.
In summary, The Opera Hotel Hải Phòng offers a strategic location with convenient access to various attractions and amenities, well-decorated rooms that are generally clean and comfortable, but with some potential areas needing attention and friendly staff who could benefit from enhanced customer service training.
Categories
Rooms at The Opera Hotel receive mixed reviews. Many guests praise the clean, well-maintained and beautifully decorated spaces, highlighting the comfort of the beds, the presence of soft towels and fully equipped amenities including a kettle. Spacious rooms with balconies and windows are noted favorably and guests commend the diligent cleaning staff. Nevertheless, some shortcomings are identified, such as compact room sizes, dated furnishings, occasional strong smells and small bathrooms. Despite these issues, guests find the cozy design and warm color tones appealing, indicating mixed satisfaction.
Cleanliness is another area where The Opera Hotel garners mixed feedback. Positively, many guests find the rooms and bathrooms clean and tidy with diligent cleaning staff maintaining a high standard. However, some areas require attention with occasional reports of sticky floors, unclean towels, lingering trash and sightings of cockroaches. These issues suggest that while the overall cleanliness is commendable, more thorough housekeeping and maintenance could enhance the guest experience.
The staff at The Opera Hotel are frequently described as friendly and courteous with guests appreciating their eagerness to help and pleasant demeanor. However, there are notable gaps in customer service, particularly at the reception. Issues such as lack of assistance with luggage, poor reception service and limited English proficiency among staff members hint at areas for improvement in customer service and hospitality skills, despite the overall friendliness.
In summary, The Opera Hotel Hải Phòng offers a strategic location with convenient access to various attractions and amenities, well-decorated rooms that are generally clean and comfortable, but with some potential areas needing attention and friendly staff who could benefit from enhanced customer service training.
Business Hotel
While specific business amenities are not detailed in the provided data, this hotel is a centrally located hotel and is suitable for business trips.
Hotel with Parking
This hotel offers free parking. It is known for its Indochinese architecture and provides amenities like a shared lounge and terrace.
Hotel near Golf Courses
Family Friendly Hotel
Cheap Hotel
3-Star Hotel
Guest Reviews
The Opera Hotel in Hải Phòng boasts a prime location, making it an excellent choice for travelers seeking convenience and accessibility. Situated in the city center, the hotel is mere steps away from a large supermarket, perfect for quick shopping needs. For those relying on public transport, the hotel’s proximity to Hai Phong Station and the speedboat terminal is undeniably beneficial, ensuring easy commutes.
Guests have praised the hotel's location for its closeness to numerous dining options, including Asian, European and Indian restaurants, as well as the famous Cuc tea house. Additionally, the nearby park and downtown area offer more leisure activities within walking distance. This central positioning is complemented by the ease of access to transportation services for visits to surrounding areas and Cat Ba Island.
The hotel’s central and convenient placement is ideal for both shopping and dining with many eateries and amenities in the vicinity. This makes it particularly convenient for visitors intent on exploring the vibrant local scene. For those seeking value, The Opera Hotel promises an attractive combination of location and price, providing an excellent base for discovering Hai Phòng.
The rooms at The Opera Hotel Hải Phòng receive mixed reviews from guests with both highlights and areas for improvement. On the positive side, many guests appreciate the clean, well-maintained and beautifully decorated rooms. The comfort of the beds, soft towels and fully equipped amenities, including a kettle, contribute to a pleasant stay. Several guests highlight the spaciousness of some rooms, often noting the inclusion of balconies and windows that enhance the overall experience. Additionally, the cleaning staff is praised for keeping the rooms tidy.
However, some reviews point out that the rooms can be quite small, especially compared to the advertised pictures online. A few guests encountered issues such as rooms with a strong smell, dated furnishings and cleanliness problems needing attention. Specific complaints include small bathrooms, a cramped feeling due to limited space and noisy refrigerators that had to be turned off for a peaceful night's sleep. Despite these criticisms, many found the cozy design and warm color tones appealing, indicating a mix of satisfaction and room for improvement.
The Opera Hotel Hải Phòng has garnered mixed reviews when it comes to cleanliness. On the positive side, guests have noted that the facility cleanliness is generally good with rooms described as clean, tidy and beautiful. The bathrooms and bedding specifically received praise for being clean and there's an absence of heavy detergent smells, adding to the comfortable ambiance. Guests also appreciate the spaciousness of the rooms, along with the diligent efforts of the cleaning staff who ensure towels are changed and bins are emptied.
However, there are areas that need improvement. Some visitors mentioned issues such as sticky and smelly floors, unclean bath towels and high pillows. The cleanliness of the toilets was called into question with trash from previous guests still present on occasion. Additionally, a few reviews cited old, dirty and broken facilities, as well as sightings of cockroaches, diminishing the overall experience for some guests.
Overall, while there are many positive aspects highlighting cleanliness at The Opera Hotel Hải Phòng, there are also specific areas that might benefit from more thorough housekeeping and maintenance.
The Opera Hotel Hải Phòng has drawn attention for its staff's friendliness with various reviews highlighting the team as being very friendly and courteous. Guests repeatedly mention the staff's eagerness to help and their pleasant demeanor. However, there are numerous remarks pointing out significant gaps in customer service. Issues mentioned include receptionists not assisting with luggage, poor overall reception service and a lack of English language proficiency among the staff. Despite the noticeable friendliness, there are concerns about the receptionists' attitudes and the employees' service skills, suggesting areas for improvement in their approach to hospitality.
Location Show Map
Location
Guests have praised the hotel's location for its closeness to numerous dining options, including Asian, European and Indian restaurants, as well as the famous Cuc tea house. Additionally, the nearby park and downtown area offer more leisure activities within walking distance. This central positioning is complemented by the ease of access to transportation services for visits to surrounding areas and Cat Ba Island.
The hotel’s central and convenient placement is ideal for both shopping and dining with many eateries and amenities in the vicinity. This makes it particularly convenient for visitors intent on exploring the vibrant local scene. For those seeking value, The Opera Hotel promises an attractive combination of location and price, providing an excellent base for discovering Hai Phòng.
Rooms
However, some reviews point out that the rooms can be quite small, especially compared to the advertised pictures online. A few guests encountered issues such as rooms with a strong smell, dated furnishings and cleanliness problems needing attention. Specific complaints include small bathrooms, a cramped feeling due to limited space and noisy refrigerators that had to be turned off for a peaceful night's sleep. Despite these criticisms, many found the cozy design and warm color tones appealing, indicating a mix of satisfaction and room for improvement.
Cleanliness
However, there are areas that need improvement. Some visitors mentioned issues such as sticky and smelly floors, unclean bath towels and high pillows. The cleanliness of the toilets was called into question with trash from previous guests still present on occasion. Additionally, a few reviews cited old, dirty and broken facilities, as well as sightings of cockroaches, diminishing the overall experience for some guests.
Overall, while there are many positive aspects highlighting cleanliness at The Opera Hotel Hải Phòng, there are also specific areas that might benefit from more thorough housekeeping and maintenance.
Staff
No, The Opera Hotel Hải Phòng doesn't have any pool.
No, a spa isn't available at The Opera Hotel Hải Phòng.
No, The Opera Hotel Hải Phòng doesn't allow dogs.
Yes, parking facilities are available at The Opera Hotel Hải Phòng.
No, The Opera Hotel Hải Phòng doesn't have a gym.
Location Show Map
More Options
