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Summary of reviewsHOTEL MYSTAYS Hakodate Station receives high marks primarily for its strategic location, situated directly opposite JR Hakodate Station. This prime position offers easy access to trains, buses and trams, making it an ideal base for exploring Hakodate. Guests frequently highlight the proximity to the bustling morning fish market, various dining options and key attractions, enhancing the overall convenience of staying at this hotel.
The breakfast at FLEXSTAY INN is generally well-received with guests appreciating the quality and taste of the offerings. The breakfast menu caters to both Japanese and Western preferences and features takeaway options due to the COVID-19 pandemic. Though not extensive, the meal is deemed satisfactory and economical, especially for budget-conscious travelers. Weekend buffet-style breakfasts are particularly praised for their variety and presentation.
Rooms at FLEXSTAY INN offer a mixed experience. Guests appreciate the affordability, spaciousness of certain rooms and the cleanliness and comfort of the accommodations. However, room sizes vary significantly and some rooms are described as small and cramped. Issues such as dated furniture, small bathrooms and cigarette smoke in smoking-permitted rooms are noted. Despite these drawbacks, the hotel's location and amenities like coin-operated laundry machines and occasional free upgrades are seen as significant positives.
Cleanliness is a notable strength of the hotel. Guests frequently mention well-kept rooms with immaculate bedding and ample toiletries. Bathrooms, while mostly clean, occasionally face issues such as mold and plumbing problems. Overall, the hotel's modernity and maintenance receive commendations, making it a comfortable stay for guests.
The staff at FLEXSTAY INN are generally praised for their friendliness and professionalism. Guests commend the helpful and polite nature of the staff, their ability to communicate in English and their responsiveness to requests and unexpected situations. While there are occasional reports of less welcoming staff members, the majority of feedback emphasizes the excellent customer service provided.
Parking facilities are considered convenient and accessible with a reasonable nightly fee. Guests appreciate the abundance of parking spaces and their proximity to the hotel. Some confusion about parking arrangements and occasional full lots are mentioned, but overall, the parking situation is viewed favorably.
For families, FLEXSTAY INN proves to be a suitable option. Guests appreciate the spacious family rooms, comfortable environment and helpful staff. Additional amenities like coin-operated laundry facilities and parking add to the convenience. The hotel is seen as cost-effective and practical for family stays.
The beds at the hotel are generally comfortable, contributing to a good night's sleep for most guests. Some guests find the beds a bit too soft or small for two people and there are occasional comments about needing more or different pillows. Despite these minor inconveniences, the overall comfort of the beds is a positive aspect of the stay.
Overall, HOTEL MYSTAYS Hakodate Station is lauded for its convenience, affordability, cleanliness and friendly staff, making it a solid choice for travelers looking for a budget-friendly and accessible accommodation option in Hakodate. Show more
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Categories
Family Friendly Hotel
FLEXSTAY INN Hakodate Station has spacious family rooms, often equipped with tatami mats and futons, which easily accommodate families of five, including those with young children.
Cheap Hotel
FLEXSTAY INNs typically offer affordable, apartment-style accommodations. Its location near Hakodate Station is convenient for transportation.
Accessible Hotel
This hotel provides 'Wheelchair accessible' features, though it notes there 'may have limitations'. It is equipped with an elevator for guest convenience.
3-Star Hotel
This hotel is located near Hakodate Station and offers air-conditioned rooms with free WiFi. Guests appreciate the location, breakfast, staff, room size, and amenities.
Hotel with Parking
Room Types
Room Selected at Check In - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 1 bed.
Standard Double Room with Small Double Bed (1 Bed)- SmokingOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 1 bed.
Standard Double Room with Small Double Bed (1 Bed)- Non-SmokingOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room offers air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit has 1 bed.
Superior Double Room with Small Double Bed(1 Bed) - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 1 bed.
Superior Double Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room offers air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 1 bed.
Superior Queen Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Standard Twin Room - SmokingProviding free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room provides air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 2 beds.
Standard Twin Room - Non-SmokingOffering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room offers air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit offers 2 beds.
Standard Triple Room - SmokingProviding free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 3 beds.
Standard Triple Room - Non-SmokingProviding free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. This triple room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 3 beds.
Superior Twin Room - Non-SmokingProviding free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room provides air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 2 beds.
Superior Triple Room - Non-SmokingProviding free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 3 beds.
Japanese-Style Room(7.5 Tatami) - Non-SmokingThe quadruple room offers air conditioning, tatami, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 4 futons.
Japanese-Style Room(14 Tatami) - Non-SmokingThe family room features air conditioning, tatami, as well as a private bathroom boasting a shower and a hairdryer. The family room provides a safe deposit box, an electric kettle, pajamas, heating and a flat-screen TV. The unit has 8 futons.
Room with Tatami Area - Non-SmokingThe family room provides air conditioning, tatami, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds and 3 futons.
Standard Quadruple Room - Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The quadruple room offers air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 5 beds.
Superior Quadruple Room - Non-SmokingThe spacious quadruple room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room features an electric kettle, pajamas, heating and a flat-screen TV. The unit offers 5 beds.
Standard King Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit has 1 bed.
Deluxe Quadruple Room with 2 Bunk Beds - Non-SmokingThe spacious quadruple room features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The quadruple room offers an electric kettle, pajamas, heating, as well as a flat-screen TV. The unit has 3 beds.
Quadruple Room with 2 Bunk Beds with Sky View - Non-SmokingThe spacious quadruple room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room features a flat-screen TV, an electric kettle, pajamas, heating as well as city views. The unit offers 3 beds.
Triple Room with Sky View - Non-SmokingFeaturing free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV, a safe deposit box, an electric kettle, pajamas as well as mountain views. The unit has 3 beds.
Room Selected at Check In - SmokingOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a safe deposit box, an electric kettle, pajamas as well as city views. The unit has 1 bed.
Guest Reviews
Location
The HOTEL MYSTAYS Hakodate Station enjoys high praise from its guests primarily for its strategic location. Situated directly opposite JR Hakodate Station, the hotel offers convenient access to the city's main public transportation nodes, including train, bus and tram services. This prime position makes it an excellent choice for those looking to explore the city with ease. Guests frequently highlight the proximity to the bustling morning fish market and various restaurants, which enhances the overall convenience of staying here.
Additionally, the central location places it within walking distance of key attractions and amenities such as convenience stores, the AEON supermarket and vibrant neighborhood streets. With favorable remarks about easy navigation to tourist spots and a vibrant area offering ample dining options, HOTEL MYSTAYS Hakodate Station is consistently described as an ideal base for sightseeing and local activities. Overall, the hotel's location is repeatedly emphasized as one of its greatest strengths, making it an attractive choice for travelers seeking convenience and accessibility in Hakodate.
Breakfast
Nestled conveniently close to Hakodate Station, FLEXSTAY INN provides a satisfying breakfast experience that has garnered positive feedback from guests. Travelers consistently remark on the quality and taste of the offerings, describing the breakfast as delicious and satisfactory with a reasonable variety of choices. The meals cater to both Japanese and Western preferences, ensuring a mix of options that appeal to diverse palates.
Though the selection is not extensive, it meets the needs of guests, especially considering the economical pricing. For only 1200 Japanese yen, guests enjoy a fulfilling meal and for those on a budget, it’s possible to have breakfast included for a total room price of less than 4000 yen per night per person. Takeout containers have become the norm due to the COVID-19 pandemic, featuring options like nearly 10 types of sandwiches and rice bento boxes, which guests find adequate and tasty.
Moreover, the lively neighborhood atmosphere and the ease of grabbing a quick breakfast before heading out make this accommodation a practical choice for business travelers. Although breakfast is not included in all reservations, the additional cost for it doesn't detract much from its value. On weekends, the hotel switches things up with a buffet-style breakfast, which is particularly well-received for its beauty and variety.
Overall, despite some reports of limited variety and occasional issues with quality, guests find the breakfast to be a convenient, delicious and worthwhile feature of their stay at HOTEL MYSTAYS Hakodate Station.
Rooms
Rooms at HOTEL MYSTAYS Hakodate Station generally attract a mixed bag of feedback, often highlighting both positive and negative aspects. Many guests appreciate the affordability, noting the great cost-performance ratio and relatively low prices as major positives. The spaciousness of certain rooms, such as the 3-bedroom and family rooms, stands out with ample room to move around and accommodate families comfortably.
Comfort and cleanliness are also frequently commended with several reviews mentioning clean and well-maintained spaces. Standard amenities are provided and features like clean futons and comfortable bedding add to the pleasant stay. Some guests find the combination of Japanese and Western-styled rooms to be unique and appealing.
However, room sizes can vary significantly. While some rooms are spacious and provide a relaxing environment, others are described as particularly small and cramped. The older condition of some rooms, including dated furniture and dim lighting, might detract from the overall experience. The bathrooms, too, are often noted as being small with issues such as rust, narrow spaces and interconnected showers and sinks.
Another common issue is the pervasive smell of cigarette smoke in smoking-permitted rooms, which some guests find intolerable. Noise can also be a problem with thin walls allowing sounds from adjacent rooms to permeate. Despite these drawbacks, the hotel’s convenient location near Hakodate Station and local attractions like Mount Hakodate is a definite plus for travelers. Amenities such as coin-operated laundry machines and the availability of free upgrades for some guests further enhance the stay.
In summary, HOTEL MYSTAYS Hakodate Station offers budget-friendly accommodation with spacious and clean rooms for some, but potential guests should be aware of the varying room conditions and potential issues with small bathroom spaces and cigarette smoke. The hotel's convenient location remains one of its strong suits, making it a suitable choice for budget-conscious travelers.
Beds
The beds at HOTEL MYSTAYS Hakodate Station have generally received positive feedback from guests. They are comfortable with many people specifically highlighting the soft and cozy bedding. However, some have mentioned that the beds can be a bit too soft, particularly for those with back issues and that the bed size may feel small for two people. While the comfort of the beds is mostly praised, there are a few comments about needing more pillows or finding the provided ones too flat or high. Despite these minor inconveniences, the overall comfort of the beds seems to contribute to a good night's sleep for most visitors. The hotel also benefits from a clean and welcoming environment, kind staff and a beautiful entrance lobby, all of which add to the overall pleasant stay experience. The location is convenient and guests have enjoyed the great cost-performance ratio. Some practical downsides include a lack of electrical outlets near the bedside and occasional issues with room temperature control. Nonetheless, the combination of comfortable beds and a clean, friendly setting makes HOTEL MYSTAYS Hakodate Station a satisfactory choice for travelers.
Cleanliness
HOTEL MYSTAYS Hakodate Station stands out primarily for its cleanliness, a feature consistently praised by guests. The rooms are well-kept with immaculate bedding and ample toiletries provided. The accommodations are described as very clean, tidy and functional, though some visitors noted minor issues like yellowed walls and occasional dust.
The bathrooms, generally viewed as clean and functional, did face isolated complaints about mold and plumbing issues. Guests appreciate the hotel's convenient location near Hakodate Station, which makes it an excellent base for exploring the area. The spacious and well-designed rooms blend Japanese and Western styles, adding to the comfort of the stay.
While the staff's customer service received mixed reviews, the accommodation's cleanliness, modernity and overall maintenance were commendable. Despite some areas needing attention, such as staff interaction and in-room maintenance, HOTEL MYSTAYS Hakodate Station delivers a comfortable and clean stay for both short and prolonged visits.
Staff
HOTEL MYSTAYS Hakodate Station generally receives high praise for its staff with numerous guests highlighting their friendliness and professionalism. Many reviews commend the staff as being very helpful, kind and polite, often going above and beyond to meet guests' needs. The service from the front desk is particularly noted for being excellent, friendly and courteous with speedy and efficient responses to requests.
Several guests also appreciated the staff's ability to communicate in English, which made their stay more hassle-free. The staff's quick and flexible responses to situations, such as helping recover forgotten items or aiding guests during unexpected events like earthquakes, were frequently mentioned. Some guests specifically noted the staff's warm greetings and smiles, contributing to a pleasant and welcoming atmosphere.
However, there were a few instances of criticism with a handful of reviews mentioning an occasional cold or unwelcoming attitude from certain staff members. Despite these isolated comments, the overwhelming majority of feedback underscores the helpful and friendly nature of the staff, enhancing the overall experience for guests. The recurring themes of excellent customer service and attentive staff make HOTEL MYSTAYS Hakodate Station a recommended choice for travelers looking to feel well cared for during their stay.
Parking
'HOTEL MYSTAYS Hakodate Station' offers parking facilities that guests generally found convenient and accessible. At a cost of 700 yen per night, the hotel provides a dedicated parking lot, which is a significant advantage for those traveling by car. Many reviews praised the abundance of parking spaces and their proximity to the hotel, making it easy for guests to park their vehicles without hassle.
However, some guests noted that understanding the parking arrangements could be challenging and there were occasional issues with full parking lots and extra fees. Despite these occasional difficulties, the parking lot was described as safe and equipped with all necessary amenities. Additionally, street parking is available in the surrounding areas, adding to the convenience.
Overall, the parking situation at 'HOTEL MYSTAYS Hakodate Station' is favorable, particularly due to its convenience and the reasonable nightly fee.
Family
HOTEL MYSTAYS Hakodate Station has garnered favorable reviews for being an excellent accommodation option for families. Guests appreciated the spacious family rooms, often equipped with tatami mats and futons, which easily accommodated families of five, including those with young children. The hotel is noted for its comfortable and family-friendly environment, boosted by the presence of friendly and helpful staff who go out of their way to assist with family-related issues.
The coin-operated laundry, complete with auto detergent dispensing, was mentioned as a convenient feature for families. The hotel's superior room, suitable for five people and other amenities were well-received for their cost-effectiveness and practicality for family stays. Parking availability was another added convenience for those driving.
The presence of a diverse and polite staff, including a Thai staff member, further enhanced the stay. Overall, the hotel proves to be a great choice for single travelers, couples, groups and particularly families looking for comfort and functionality on a budget.
3 Star
HOTEL MYSTAYS Hakodate Station offers a comfortable and pleasant stay with a high value for money. Guests consistently note the hotel's good price-performance ratio and affordability, which is especially appealing for budget-conscious travelers. The hotel's location near the train station is repeatedly highlighted as very convenient, making it an excellent choice for those looking to explore Hakodate and the nearby Mount Hakodate.
The hotel staff receives praise for their hospitality and service-minded approach, accommodating guest requests even under challenging circumstances. The rooms are clean and equipped with decent amenities, comparable to those in higher-priced hotels, further adding to the hotel's appeal. Although the hotel lacks a direct public bath on-site, nearby facilities can be used.
In summary, HOTEL MYSTAYS Hakodate Station stands out for its convenience, affordability and cleanliness, making it a solid option for travelers looking for straightforward accommodation in Hakodate.
No, HOTEL MYSTAYS Hakodate Station doesn't have any pool.
No, a spa isn't available at HOTEL MYSTAYS Hakodate Station.
No, HOTEL MYSTAYS Hakodate Station doesn't allow dogs.
Yes, parking facilities are available at HOTEL MYSTAYS Hakodate Station.
No, HOTEL MYSTAYS Hakodate Station doesn't have a gym.