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Summary of reviewsAura Tachibana offers a serene and picturesque escape in Hakone, providing guests with breathtaking views of the mountains and town from its tranquil hillside location. Despite its secluded setting, convenient transport options, including a free shuttle, enhance accessibility. A peaceful retreat, the hotel impresses with attentive service and spacious parking, making it ideal for a getaway far from city bustle.
Dining at Aura Tachibana is an exceptional experience, featuring lavish kaiseki dinners and expansive Japanese breakfasts that showcase traditional flavors with meticulous presentation. Guests frequently commend the quality and diversity of the food, noting the rich and nutritious offerings that cater to varied palettes. Meals are characterized by generous portions and a focus on local, fresh ingredients, adding to the overall allure of dining here.
The hotel boasts spacious, clean rooms that blend comfort with traditional Japanese aesthetics. Private balcony onsens provide guests with a luxurious and immersive experience, connecting them with nature through stunning views. Despite some minor critiques about the rooms' age, the overall cleanliness and attentive service enhance the relaxing atmosphere.
Staff at Aura Tachibana are consistently praised for their professionalism and warmth, contributing greatly to a welcoming environment. Their proactive approach to service ensures guests feel valued and appreciated throughout their stay, whether through accommodating special requests or providing assistance beyond standard hours.
For those seeking a luxurious retreat, Aura Tachibana delivers with elegantly appointed rooms and unmatched service. The hotel functions as a classic ryokan, integrating modern amenities without compromising traditional Japanese charm. Romantic touches, such as private onsens under starry skies, make Aura Tachibana highly recommended for couples seeking a special and intimate experience.
Overall, Aura Tachibana excels in providing a tranquil, luxurious, and romantic escape, steeped in authentic Japanese tradition and enhanced by outstanding service and amenities. The hotel's commitment to creating memorable experiences ensures it remains a cherished spot for visitors seeking a unique and rejuvenating getaway. Show more
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Categories
Romantic Ryokan
Aura Tachibana offers a serene and intimate experience with its traditional Japanese design, private onsen baths, and stunning views of the surrounding nature. The ryokan's tranquil atmosphere and personalized service create a romantic and rejuvenating stay.
Ryokan with Parking
This ryokan offers parking. It provides a blend of traditional Japanese hospitality and modern amenities, making it a comfortable and convenient choice.
4-Star Ryokan
Located near Hakone Yumoto Station. Offers excellent service and a relaxing atmosphere.
Luxury Ryokan
Ryokan for Honeymoon
Room Types
【Adult Only】Luxury Tower - Twin Room with Open-Air Bath / Japanese Style Dinner Spacious room featuring wooden flooring, comfortable twin beds and a carpeted living area. It comes with a private open-air hot spring bath, an LCD TV and free Wi-Fi.
Standard Tower - Japanese Style Room / Japanese Style Dinner Spacious room featuring floor-to-ceiling windows, a seating area and a tatami (woven mat) floor. It is equipped with Japanese-style futon beds, a flat-screen TV and complimentary green tea. The en suite bathroom comes with amenities.
This room can accommodate up to 6 persons. Extra bed charges depend on seasonality and date. Guests are required to indicate the number of guests in the Special Request box when booking. The hotel will contact guests directly with charges.
【Adult Only】Luxury Tower - Deluxe Twin Room with Open-Air Bath / Japanese Style Dinner Large room featuring wooden flooring, comfortable twin beds and a carpeted living area with floor-to-ceiling windows. It comes with a balcony, a private open-air hot spring bath, an LCD TV and free Wi-Fi.
【Adult Only】Luxury Tower - Japanese Western Style Room with Open-Air Bath / Japanese Style Dinner Suite featuring a spacious bedroom with wooden flooring and comfortable twin beds, and a spacious Japanese-style living area with floor-to-ceiling windows and tatami-mat flooring. It comes with a wide balcony with furniture, and it sports a private outdoor hot spring bath. A flat-screen TV and free Wi-Fi are provided.
Standard Tower - Japanese Style Room (Twin Beds) - / Japanese Style DinnerThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, tatami, soundproof walls, a safe deposit box as well as a quiet street view. The unit offers 2 beds.
【Adult Only】Luxury Tower - Twin Room with Open-Air Bath - Breakfast served from 7:30- / Japanese BreakfastThis twin room's special feature is the private open-air bath. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a coffee machine, a wardrobe as well as mountain views. The unit has 2 beds.
【Adult Only】Luxury Tower - Deluxe Twin Room with Open-Air Bath - Breakfast served from 7:30- / Japanese BreakfastThe private open-air bath is a top feature of this twin room. The spacious twin room features air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds.
【Adult Only】Luxury Tower - Japanese Western Style Room with Open-Air Bath Breakfast served from 7:30- / Japanese BreakfastThis quadruple room features a private open-air bath. The spacious quadruple room features air conditioning, tatami, a terrace with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds and 2 futons.
Standard Tower - Japanese Style Room - Breakfast served from 7:30- / Japanese BreakfastThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with satellite channels, tatami, soundproof walls, a safe deposit box as well as a quiet street view. The unit offers 6 futons.
Standard Tower - Japanese Style Room (Twin Beds) - Breakfast served from 7:30- / Japanese BreakfastThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, tatami, soundproof walls, a safe deposit box as well as a quiet street view. The unit has 2 beds and 3 futons.
【Adult Only】Luxury Tower - Special room with Open-Air Bath - Top floor / Japanese Style DinnerThe unit has 2 beds and 2 futons.
【Adult Only】Luxury Tower - Japanese Western Style Room with Open-Air Bath - Top floor / Japanese Style DinnerThe unit offers 2 beds and 2 futons.
【Adult Only】Luxury Tower - Twin Room with Open-Air Bath - Top floor / Japanese Style DinnerThe unit offers 2 beds.
【Adult Only】Luxury Tower - Deluxe Twin Room with Open-Air Bath - Top floor / Japanese Style DinnerThe unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
Nestled high on a hill in the picturesque Hakone area, Aura Tachibana offers stunning mountain and town views that delight guests. Its serene and quiet setting provides a peaceful retreat, far from the hustle and bustle, while still maintaining convenient access to transportation. The hotel is a 10 to 15-minute walk from Hakone Yumoto Station, though guests can take advantage of the efficient and free shuttle service for a more comfortable journey, especially helpful given the steep hill the hotel is located on. While the road can be challenging to navigate and there are no nearby convenience stores or restaurants, the hotel's attentive service and amenities, such as private balcony onsens, ensure a comfortable stay. Spacious parking and its location in a less crowded area further enhance the experience, making Aura Tachibana a great choice for a tranquil getaway.
Breakfast
Aura Tachibana offers an extraordinary breakfast experience that has garnered praise for its diversity and quality. The hotel's breakfast presentation receives high marks for its extensive and imaginative selection, with guests enjoying a massive spread of traditional Japanese dishes and appreciating the option of a Western-style breakfast if preferred. There is no repetition in the breakfast offerings, creating a dynamic culinary experience that guests describe as delicious, rich, and nutritious.
The Japanese breakfast sets are highlighted for being particularly generous and lavish, offering multi-course meals that emphasize both taste and presentation. While the abundance of food can be overwhelming for some, it is often complemented by beautiful service and a spacious, private dining environment, enhancing the dining experience. The breakfasts are considered top-notch by many, complete with side dishes that are both abundant and varied.
While the traditional Japanese breakfast may not cater to all Western palates, especially for those who prefer less local cuisine or who might be hesitant to include fish in their morning meal, the overall quality remains commendable. Guests find the breakfast at Aura Tachibana nothing short of exceptional, frequently praising dishes such as crab miso soup and fresh vegetable salads for their delicious, nuanced flavors. Overall, the breakfast at Aura Tachibana stands out as a richly rewarding experience for those looking to indulge in authentic Japanese culinary traditions.
Dinner
Aura Tachibana offers an impressive dining experience, particularly with its exceptional kaiseki dinners and Japanese breakfasts. Guests frequently highlight the meals as being excellently prepared and presented, showcasing traditional Japanese cuisine with exquisite attention to detail. The multi-course dinners are praised for their generous portions and careful flavor, making each meal a delightful culinary journey. The presentation is often described as superb, adding to the overall enjoyment of the dishes. Although there are occasional critiques, most guests find the dining experience magnificent, with the meals consistently characterized as delicious and satisfying. The hotel ensures that both dinner and breakfast are of unmatched quality, offering a rich selection that features fresh, local, and seasonal dishes. Overall, the dining at Aura Tachibana is a standout aspect of the hotel, leaving guests eager to indulge in the well-regarded cuisine.
Rooms
Aura Tachibana offers guests a remarkable stay characterized by spacious and well-equipped rooms that provide a blend of comfort and traditional Japanese aesthetics. Many guests relish the distinct experience of having a private onsen on the balcony, offering breathtaking views of the surrounding mountains and hills. The rooms are consistently described as large, clean, and featuring traditional tatami mats alongside modern amenities, providing a cozy and relaxing atmosphere.
The private open-air baths are a highlight, often referred to as a luxurious and special feature of the accommodation. Guests appreciate the spaciousness and comfort of the rooms, with accommodations ranging from traditional futons to normal beds. Despite some guests noting the rooms show signs of age or are “tired,” the overall cleanliness and well-maintained facilities are positively mentioned.
Additionally, the accommodation boasts lovely views from both the rooms and the outdoor baths, enhancing the relaxing experience. With attentive service, such as assistance with parking and luggage, Aura Tachibana ensures a pleasant stay that leaves guests wanting to return for its serene and refreshing environment.
Beds
Aura Tachibana receives mixed reviews regarding its beds, with guests highlighting both comfort and challenges. Many visitors appreciate the comfortable beds, describing them as extremely comfortable and among the most agreeable encountered during their travels. Futons, a traditional Japanese bedding option, are well-received by some, noted for their comfort when set on the floor.
However, the comfort level varies, as other guests find the beds too hard or low, impacting their overall sleep experience. Some report uncomfortable mattresses and firm pillows, suggesting that additional pillows could enhance the guest experience. The cleanliness of beds is recognized, although there are mentions of musty bedding, suggesting areas for improvement.
Overall, the accommodation offers a range of bedding options that cater to different preferences, making it suitable for those who appreciate diverse sleeping arrangements, though it may not suit everyone's taste for softness or firmness in a mattress.
Cleanliness
Aura Tachibana receives widely positive remarks from guests when it comes to cleanliness. Reviewers consistently note that the rooms are clean, spacious, and well-maintained, providing a welcoming atmosphere. The cleanliness of the facilities, including the public bath and spa, is highlighted as particularly excellent. Guests appreciate the attentive cleaning staff and thorough housekeeping standards observed throughout the hotel. The common areas and the overall property are described as clean and pleasant environments, contributing to a relaxing atmosphere. Despite a few mentions of the property's older elements, such as outdated hallways and thin bath towels, the general sentiment remains favorable, with an emphasis on the tidy and comfortable surroundings.
Staff
The reviews for Aura Tachibana show a consistent appreciation for the hotel's staff, with guests frequently highlighting their professionalism, friendliness, and helpfulness. The personnel are described as attentive, kind, and effective, often going above and beyond to anticipate and meet guests' needs. Comments often emphasize the staff's proactive attitude and their ability to provide superb service, even in exceptional circumstances like assisting with luggage beyond operational hours. The courteous and approachable demeanor of the team contributes significantly to a welcoming atmosphere, with many guests feeling the staff were integral to a positive and pleasant stay. Whether it’s accommodating meal requirements or providing attentive and polite service, the staff consistently demonstrate an outstanding service attitude, ensuring guests feel cared for and valued throughout their stay.
4 Star
Aura Tachibana is frequently praised for its excellent service, consistently impressing guests from their arrival at the front desk to their dining experiences in the restaurant. The meals are often described as amazing, contributing to the overall high satisfaction with the service. Guests highlight that everything about their stay was perfect, with attentive service creating a comfortable experience. However, some aspects of the hotel could use an update, as the rooms, while cozy, are considered a bit dated. Despite being listed as a four-star hotel, some guests feel it falls short of that designation. There is also a sense of the hotel being underutilized, with few guests present during some stays. Nonetheless, the overall experience is enhanced by the dedication and friendliness of the staff.
Honeymoon
Aura Tachibana in Hakone stands out as a memorable destination, particularly for honeymooners seeking a unique experience. The highlight of the stay is undoubtedly the onsen, offering a tranquil and immersive experience that guests find truly unforgettable and worth its price. Dressing in traditional yukata adds an authentic touch to the relaxing rituals of the onsen. The hotel fosters personal connections and memorable moments, with one couple even choosing the special setting to get engaged. For guests seeking tailored experiences, the attentive staff impressed one visitor by arranging a surprise cake to celebrate a newlywed couple, showcasing the hotel's commitment to creating cherished memories. Overall, Aura Tachibana's combination of serene amenities and personalized service makes it an ideal retreat for couples seeking a special getaway.
Luxury
Nestled in the picturesque region of Hakone, Aura Tachibana offers a luxurious getaway that seamlessly combines traditional Japanese charm with modern amenities. The property functions as a classic ryokan, delivering an authentic experience complete with both public and private onsens—its hidden gems that promise serene relaxation. Guests rave about the soothing nature of the private outdoor and open-air baths, which offer spectacular views of the surrounding mountains, adding an extra layer of tranquility to their stay.
Rooms are elegantly appointed, delivering luxury accommodations for couples, complete with both breakfast and dinner, showcasing the property's commitment to top-notch service. Dining is an experience in itself, with tables positioned to maximize enjoyment of the scenery, ensuring a peaceful and intimate meal setting. Food quality is exceptional, a highlight not to be missed, particularly in rooms equipped with private baths.
With a modern twist on the traditional ryokan, Aura Tachibana distinguishes itself with its luxury tower, providing fantastic views and high-end facilities. Whether opting for the inclusive package or booking additional exclusive amenities, such as a rooftop bath, visitors are treated to a rejuvenating escape with a touch of opulence.
Romantic
Aura Tachibana offers an atmosphere steeped in romance, thanks in part to its breathtaking views. The hotel's terrace provides an extraordinary night view, perfect for creating unforgettable memories. Couples seeking a special experience will find the private onsen and mountain view highly appealing. These private baths, accompanied by the serene mountainside backdrop, offer a unique opportunity for couples to unwind while soaking in tranquility. A standout feature is the chance to bathe under a starry sky, enhancing the romantic ambiance further.
For those looking to immerse themselves in Japanese tradition, the experience at Aura Tachibana feels authentic and rejuvenating. The combination of relaxation on the balcony and the private hot spring bath contributes significantly to making any stay magical. As evidenced by guests who have shared memorable moments here, such as engagements, Aura Tachibana indeed becomes a special part of their stories. It comes highly recommended for anyone considering a romantic getaway, ensuring a wonderful time filled with intimate moments.
No, Aura Tachibana doesn't have any pool.
No, a spa isn't available at Aura Tachibana.
No, Aura Tachibana doesn't allow dogs.
Yes, parking facilities are available at Aura Tachibana.