Centurion Hakone Bettei

Hakone 35.26120600, 139.01936100 , Sengokuhara 1285-389 (Show on Map)
9.2
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCenturion Hakone Bettei is a tranquil retreat that offers a luxurious and serene escape amidst the picturesque hillside of Hakone. The hotel's stunning location provides spectacular views and a peaceful atmosphere, making it a perfect getaway from the bustling city life. Although its remote location might present some challenges, such as a steep hill and distance from public transit, the hotel compensates with a convenient pick-up and drop-off service. The Pola Museum of Art is just a short walk away, allowing guests to enjoy nearby attractions.

The culinary experience at Centurion Hakone Bettei is particularly memorable, with the traditional Japanese ryokan-style dining being a highlight. Guests rave about the exquisite and well-presented meals, particularly the sukiyaki served at dinner. Generous portions and the private dining rooms contribute to a personalized and authentic dining experience. Although the Western breakfast options might not appeal to everyone, the quality and service remain exceptional.

Rooms at this hotel perfectly blend traditional charm and modern luxury, offering spacious accommodations with large, comfortable beds and well-equipped bathrooms. Elegance extends to the decor, often featuring tatami mats, which adds a relaxing ambiance along with stunning views of the mountains. Cleanliness is a key strength, with many guests appreciating the immaculate state and hygiene throughout the hotel.

The staff at Centurion Hakone Bettei are praised for their exceptional service, characterized by warmth, friendliness, and attentiveness. Their dedication to creating a welcoming and comfortable environment is consistently highlighted, with personalized service leaving a lasting impression on guests.

This property is an excellent choice for those seeking a romantic or luxurious retreat, providing a blend of traditional elegance with modern comforts. Its peaceful setting, combined with refined dining and accommodation, ensures a remarkable and memorable stay for visitors.
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Categories
Luxury Ryokan
An exclusive ryokan with a limited number of rooms, each featuring a semi-outdoor private onsen bath. It offers elegant Japanese cuisine.

Ryokan for Honeymoon

Romantic Ryokan

Ryokan with Parking

Small Ryokan

4-Star Ryokan

Room Types
Japanese-Style Executive Room with Open-Air Bath - Non-Smoking - Sukiyaki Dinner Included This quadruple room's special feature is the private open-air bath. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This quadruple room features air conditioning, tatami, a flat-screen TV and a terrace. The unit offers 2 beds.

Japanese-Style Luxury Room with Open-Air Bath - Non-Smoking - Sukiyaki Dinner Included The private open-air bath is the standout feature of this quadruple room. The spacious quadruple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. This quadruple room has a tea and coffee maker, a safe deposit box, a flat-screen TV and a terrace. The unit has 2 beds.

Japanese-Style Premium Suite with Open-Air Bath - Non-Smoking - Sukiyaki Dinner Included This quadruple room's special feature is the private open-air bath. The spacious quadruple room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. Featuring a terrace, this quadruple room also provides a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit has 2 beds.

Japanese-Style Executive Room with Open-Air Bath - Non-Smoking - Shabu-Shabu Dinner Included This quadruple room's standout feature is the private open-air bath. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. Featuring a terrace, this quadruple room also offers air conditioning, tatami and a flat-screen TV. The unit offers 2 beds.

Japanese-Style Luxury Room with Open-Air Bath - Non-Smoking - Shabu-Shabu Dinner Included This quadruple room features a private open-air bath. The spacious quadruple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Japanese-Style Premium Suite with Open-Air Bath - Non-Smoking - Shabu-Shabu Dinner Included This quadruple room features a private open-air bath. The spacious quadruple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. This quadruple room has a tea and coffee maker, a safe deposit box, a flat-screen TV and a terrace. The unit has 2 beds.

Japanese-Style Executive Room with Open-Air Bath - Non-Smoking - Kaiseki Dinner Included This quadruple room's standout feature is the private open-air bath. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. Featuring a terrace, this quadruple room also offers air conditioning, tatami and a flat-screen TV. The unit offers 2 beds.

Japanese-Style Luxury Room with Open-Air Bath - Non-Smoking - Kaiseki Dinner Included Guests will have a special experience as the quadruple room offers a private open-air bath. The spacious quadruple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. This quadruple room features a tea and coffee maker, a safe deposit box, a flat-screen TV and a terrace. The unit offers 2 beds.

Japanese-Style Premium Suite with Open-Air Bath - Non-Smoking - Kaiseki Dinner Included This quadruple room's special feature is the private open-air bath. The spacious quadruple room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. This quadruple room has a tea and coffee maker, a safe deposit box, a flat-screen TV and a terrace. The unit has 2 beds.

Japanese-Style Executive Room with Open-Air Bath - Non-Smoking The unit offers 2 beds.

Japanese-Style Luxury Room with Open-Air Bath - Non-Smoking The unit offers 2 beds.

Japanese-Style Premium Suite with Open-Air Bath - Non-Smoking The unit has 2 beds.

Guest Reviews
9.2
Excellent
Location
Nestled in a stunning hillside setting, Centurion Hakone Bettei offers a tranquil retreat with spectacular views that captivate guests. The hotel is beautifully situated amidst the woods, providing a serene and relaxing atmosphere that feels worlds away from the hustle and bustle of everyday life. The somewhat remote location up a steep hill can pose a bit of a challenge for those relying on public transportation, with a 10-12 minute walk from the nearest bus station. However, the hotel mitigates this with a convenient pick-up and drop-off service, ensuring easy access for guests.

While the drive to the property may be a bit out of the way and involve a winding journey up the mountain that some might find unpleasant, such seclusion adds to the charm and allure of the stay, creating a sense of disconnection from the usual tourist trails. Despite its remote feel, the hotel can serve as a good base for exploring the area's attractions, with the Pola Museum of Art just a comfortable 10-minute walk away.

Guests seeking a cozy and peaceful escape will appreciate the quiet beauty of the location, enhanced by attentive staff ready to assist with travel logistics. For those with access to a car, visiting the hotel and its surrounding attractions becomes even more convenient. Overall, the property offers a magical blend of remoteness and accessibility, offering guests a unique and special experience amidst the natural beauty of Hakone.

Breakfast
Centurion Hakone Bettei offers a memorable culinary experience, especially for those who enjoy Japanese cuisine. The breakfast is a highlight for many guests, who found it to be incredibly tasty and well-presented. Whether choosing the rich and diverse Japanese breakfast or opting for the western meal, guests generally praised the quality of the food. However, it is noted that Western selections might not meet every guest's expectations. The portions are generous, bordering on copious, which satisfied many but could be overwhelming for some.

Service during meals is reported to be excellent, with the hotel staff maintaining a perfect balance of attentiveness. It's important to be aware of the hotel's strict meal times, which could be a challenge for those affected by jet lag or for guests who prefer more flexibility. Overall, the breakfast, complemented by the equally impressive dinner offerings, makes dining at Centurion Hakone Bettei a noteworthy part of the stay.

Dinner
Centurion Hakone Bettei offers a memorable dining experience that aligns with the traditional Japanese ryokan style, where guests consistently praise the excellent quality of food. The dinners and breakfasts are frequently described as wonderful, with many highlighting the traditional sukiyaki served at dinner as particularly delicious and well-presented. Portions are generous, ensuring guests are well-satisfied, and the overall quality of the meals receives high marks for being hearty and authentic. The private dining rooms add to the intimate and personalized feel of the meal, underscoring the hotel's attention to detail and service. While there are minor notes of room for improvement and personal taste preferences, the superb preparation and presentation of meals generally leave a positive impression. With friendly staff and comfortable accommodations enhancing the experience, dining at Centurion Hakone Bettei is a commendable aspect of this Japanese retreat.

Rooms
Centurion Hakone Bettei offers a remarkable experience with its elegantly designed and spacious rooms, perfect for those appreciating a blend of traditional charm and modern comfort. Guests consistently note the generously sized rooms, complete with large, comfy beds and well-equipped bathrooms featuring Dyson appliances. The hotel's attention to cleanliness and the inclusion of both dinner and breakfast within the room package adds a touch of convenience and luxury. Each room is beautifully decorated, often tatami-floored, providing a relaxing ambiance where guests can unwind while enjoying beautiful views over the mountains. The spaciousness extends to the private bath areas, which, despite some reviews mentioning the size of the open-air bath, are generally well-received for their artificial hot springs. Guests also commend the exceptional service from the staff, contributing to a truly memorable stay. The overall environment, including the onsen and facilities, enhances the experience, making it a lovely getaway for travelers seeking comfort and tranquility.

Beds
Centurion Hakone Bettei generally receives praise for its bed accommodations, with guests frequently mentioning the exceptional comfort and large size of the beds available. The spacious rooms provide a luxurious experience, complemented by the outstanding views from their balconies. Most guests find the mattresses to be great and capable of offering a restful sleep. However, there have been instances where a few guests express dissatisfaction, pointing out aspects such as the pillows not being as comfortable as expected and certain elements in the rooms being less user-friendly, including the arrangement of bathroom amenities. Couples sometimes note feeling distanced due to the large beds. Overall, though, the comfortable bedding in the spacious rooms enhances the relaxed atmosphere of this beautiful property, making it a popular choice for visitors seeking a serene retreat.

Cleanliness
Centurion Hakone Bettei stands out for its cleanliness, with numerous guests noting the immaculate state of the rooms and the overall cleanliness of the hotel. Visitors appreciated the neat presentation and hygiene throughout the establishment, making it a clean and relaxing hot spring hotel experience. While some noted minor issues, such as the washbasin needing more attention and a stain on a blanket, the staff's dedication and helpfulness contributed positively to guests' stay. The spacious room size was particularly welcomed, especially for those arriving from Tokyo. Despite some areas showing signs of age, the hotel's renovation efforts have maintained a clean environment, ensuring guests have a pleasant and restful stay.

Staff
Centurion Hakone Bettei consistently impresses with its remarkable staff and top-notch service. Visitors frequently highlight the staff's kindness and helpfulness, noting that they are incredibly friendly, accommodating, and eager to assist at every turn. The team's commitment to go above and beyond is a recurring theme, with guests expressing appreciation for the exceptional hospitality.

From handling luggage to providing warm welcomes, the staff's dedication to ensuring a positive experience is evident. Many guests describe feeling exceptionally cared for upon arrival, with the staff even waiting outside to greet them. Their attentiveness and willingness to cater to guests' needs elevate the overall experience, making the service a standout feature of the stay.

The reception at this ryokan is particularly noteworthy, with the staff described as phenomenal in their approach to ensuring guests feel welcome. Their polite and patient demeanor, along with their cheerful and accommodating attitude, contributes to a pleasant and comfortable environment. The team's ability to anticipate needs and deliver exemplary service leaves a lasting impression, with guests often remarking that their experience was worth more than the cost.

Overall, the staff at Centurion Hakone Bettei plays a crucial role in providing an unforgettable stay, characterized by smiles, hospitality, and a sincere dedication to making guests feel at home.

Luxury
Centurion Hakone Bettei offers a truly luxurious experience that combines traditional Japanese elegance with modern comforts. Its ryokan-style charm envelops guests in an atmosphere of refined authenticity, providing an incredible service experience that stands out. The rooms are not only spacious and comfortable, but also afford breathtaking views that enhance the stay. Culinary delights are a highlight, with meals that are both delicious and interactive, offering a sensory journey that satisfies even the most discerning palates. Every meal, be it dinner or breakfast, is crafted with meticulous attention to detail, reflecting an exquisite standard. The hotel's utilities and amenities are high-end, ensuring a cozy yet sophisticated setting. Overall, Centurion Hakone Bettei surpasses the expectations set by ordinary luxury hotels, delivering a truly remarkable and memorable stay.

Romantic
Centurion Hakone Bettei offers a romantic and serene retreat, perfect for those seeking a private escape. Guests consistently highlight the private onsen experience as a standout feature, especially on chilly winter nights, providing a cozy and intimate setting. The peace and quiet of the hotel allow for deep relaxation, enhanced by the beautifully matched decor that lives up to expectations. The kindness of the staff, combined with impressive dining options for both dinner and breakfast, elevates the overall experience. Access to the private onsen, easily reserved upon check-in, adds to the exclusivity and charm of the stay, making it a special destination for couples.


No, Centurion Hakone Bettei doesn't have any pool.

No, a spa isn't available at Centurion Hakone Bettei.

No, Centurion Hakone Bettei doesn't allow dogs.

Yes, parking facilities are available at Centurion Hakone Bettei.

No, Centurion Hakone Bettei doesn't have a gym.

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