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Summary of reviewsComfort Hotel Hamamatsu garners high praise across multiple categories, making it an excellent choice for travelers. The hotel's prime location near Hamamatsu Station stands out to guests, facilitating easy access to transportation, dining, shopping and local attractions like Act City Tower and museums. This central positioning is ideal for both short stays and extended visits.
The complimentary breakfast is another highlight, featuring a diverse buffet that includes both Japanese and Western options. Guests appreciate the high-quality offerings, cleanliness and the unique, library-like design of the dining space.
Guest reviews also emphasize the cleanliness and spaciousness of the rooms, despite occasional mentions of smaller bathrooms. The well-maintained and tidy rooms, coupled with comfortable beds and a practical layout, ensure a pleasant stay. Additionally, the hotel maintains high hygiene standards, extending from the rooms to common areas like the lobby and dining space, creating a fresh and inviting atmosphere.
The staff at Comfort Hotel Hamamatsu receive consistent praise for their friendliness, professionalism and helpfulness. Guests particularly appreciate the warm and efficient service at the front desk, contributing to a welcoming and smooth experience from check-in to check-out.
While the Wi-Fi service had a few mentions of connectivity issues, it was generally found to be satisfactory. Amenities like USB power sources and humidifiers further enhance the guest experience, although some areas like room lighting could use improvement.
Beds generally receive positive feedback for comfort with many guests enjoying a good night's sleep. However, some reviews mentioned preferences for firmer mattresses or different pillows. Nonetheless, the overall sleeping arrangement adds to the hotel’s comfort appeal.
Comfort Hotel Hamamatsu strikes a balance between affordability and quality, making it a solid choice for budget-conscious travelers. The blend of excellent service, cleanliness and strategic location ensures that the hotel offers great value for money, making it a commendable option for anyone visiting Hamamatsu. Show more
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Hotel near Nightlife Spots
Located in Hamamatsu, this hotel provides convenient access to the city's nightlife, including bars and izakayas near Hamamatsu Station. It is close to Liquid Kitchen, a popular pub with a vibrant atmosphere.
3-Star Hotel
Offering a comfortable stay in Hamamatsu, this hotel provides standard amenities and consistent service. Its location in the city makes it a practical choice for travelers.
Room Types
Double Room - Non-Smoking Features a flat-screen TV, a fridge an electric kettle with green tea bags. Pay-per-view TV-channels are available, and nightwear is provided. The en suite bathroom comes with toiletries and toothbrush sets.
Standard Twin Room - Non-SmokingFeatures a flat-screen TV, a fridge an electric kettle with green tea bags. Pay-per-view TV-channels are available, and nightwear is provided. The en suite bathroom comes with toiletries and toothbrush sets.
Guest Reviews
7.9
Good
Location
Comfort Hotel Hamamatsu boasts an exceptionally convenient location, often celebrated by guests for its proximity to key transportation hubs and local amenities. It's situated just a short walk from Hamamatsu Station, making it ideal for travelers relying on trains and buses. The central location also places guests within easy reach of a diverse array of dining options, shopping areas and other attractions such as museums and Act City Tower. The convenience of nearby laundromats, convenience stores and even a parking lot enhance the appeal for both short stays and extended visits. Visitors consistently highlight the reasonable pricing and overall value, complementing the hotel's strategic position in the heart of the city. Whether visiting for business or leisure, the advantageous location of Comfort Hotel Hamamatsu provides easy access to the essentials and more.
Breakfast
Comfort Hotel Hamamatsu offers a breakfast experience that has garnered considerable praise from its guests. Many have highlighted the delicious and fulfilling nature of the complimentary breakfast, noting the variety of options available. The buffet-style offering includes a diverse range of dishes, from traditional Japanese items like eel rice to Western favorites such as homemade yogurt and smoothies. Guests appreciate the high quality and consistent presentation, even during peak times.
The breakfast space itself is noted for its pleasant, library-like design, adding to the overall enjoyment. Travelers are also pleased with the option to bring breakfast to their rooms and the overall cleanliness and modern atmosphere of the dining area enhance the experience. Special mentions are made of the rotating bread selections and local specialties included in the menu, such as hitsumabushi.
While most reviews are overwhelmingly positive, a minority mentioned a desire for more breakfast options and occasional issues with food supply during the buffet. Despite this, the consensus is that the breakfast at Comfort Hotel Hamamatsu offers excellent value for money and contributes significantly to a satisfying stay.
Rooms
Comfort Hotel Hamamatsu receives numerous positive remarks about its rooms from guests. Cleanliness stands out prominently as a consistent strength with many reviews pointing out that the rooms are clean, tidy and well-maintained. The hotel's spaciousness is frequently highlighted with several guests describing their rooms as larger than expected and comfortable by Japanese business hotel standards.
While some reviews point out the rooms can be on the smaller side, particularly the bathrooms, most guests find them adequately spacious and well-equipped. The well-thought-out layout and comfortable beds further enhance the stay experience. The facility's age shows in some areas, but the overall room condition is described as being in clean and serviceable condition.
Convenience is another key attribute with the hotel being conveniently located near the station, adding to its appeal. The modern cleanliness standards, including COVID-19 measures at meals, contribute to a safe and pleasant environment. Other amenities appreciated by guests include free coffee and a reasonably priced, high-quality breakfast, though some suggest a more varied selection of side dishes.
Despite minor issues such as poor ventilation in bathrooms, occasional dust and old-world lighting, the overall impression remains positive. The Comfort Hotel Hamamatsu effectively balances comfort and convenience, providing guests with a clean, well-located and spacious accommodation option in Hamamatsu.
Beds
Comfort Hotel Hamamatsu receives positive remarks for its beds from numerous guests. Many visitors found the beds comfortable, often praising the accompanying pillows for contributing to a good night's sleep. The bed linens are noted for their high quality, enhancing the overall sleeping experience. Guests particularly appreciated the semi-double and double beds, describing them as spacious and accommodating for two people. The availability of foot pillows and the option to request additional or different pillows were also well-received.
However, some guests mentioned that the beds were somewhat narrow and short with a few people experiencing discomfort from their feet sticking out. The mattresses received mixed reviews; some found them just the right firmness, while others felt they were either too hard or too soft, sometimes even sagging at the waist. Pillows also had mixed feedback with complaints about being too thin or low in height.
Despite these minor issues, the general consensus highlights a comfortable and pleasant sleeping arrangement with the clean and spacious rooms adding to the positive experience at Comfort Hotel Hamamatsu.
Cleanliness
Comfort Hotel Hamamatsu delivers impressive cleanliness in a convenient location near Hamamatsu Station. Guest reviews consistently emphasize the hotel's clean and spacious rooms, well-maintained facilities and appealing lobby with a sense of modernity. The entire building, including the shared dining area and first-floor café lounge, is noted for its freshness and neatness. The recently renovated spaces and stylish interiors contribute to the overall positive guest experience.
In addition, the hotel provides excellent customer service; the staff are frequently praised for their politeness and helpfulness. Although some minor issues like a humid bathroom and occasional mold in the bathtub were mentioned, these do not overshadow the predominant impression of a meticulously clean and comfortable stay.
Guests appreciate that the hotel’s cleanliness extends to all areas, from the rooms to the lobby, ensuring a high sense of hygiene throughout. The hotel's complementary all-you-can-drink beverage service and well-prepared breakfast are also commendable. All in all, Comfort Hotel Hamamatsu stands out for its superior cleanliness and well-maintained environment, making it a reliable choice for travelers seeking comfort and convenience.
Staff
Comfort Hotel Hamamatsu boasts an exceptionally dedicated and delightful staff, frequently highlighted for their friendliness, warmth and efficiency. Guests consistently describe the front desk personnel as not only helpful and kind but also professional and polite. The reception team is particularly noted for providing clear explanations and timely assistance, ensuring a smooth check-in and check-out process, even accommodating late arrivals.
The responsiveness of the staff has left a strong impression on many visitors with numerous mentions of their quick service and helpfulness in providing directions and assistance with various requests. Their attentive and obliging nature is a recurring theme, demonstrating a sincere commitment to guest satisfaction.
Staff members are also praised for their high hygiene standards and courteous service, contributing to a pleasant and clean environment. Their cheerful demeanor and consistent smiles create a welcoming atmosphere that many guests appreciate.
Though largely positive, one area for improvement mentioned by a guest was the lack of farewell gestures, which left them feeling a bit lonely. Despite this minor point, the overall consensus is that the team at Comfort Hotel Hamamatsu significantly enhances the experience with their supportive and kind hospitality.
Wi-Fi
During their stay at Comfort Hotel Hamamatsu, guests noted that Wi-Fi was available and generally usable. Many found the Wi-Fi connection to be consistent and some mentioned that the Wi-Fi was good. However, there were also mentions of the Wi-Fi signal being weak and issues with slowing down. Some guests had trouble finding or connecting with the Wi-Fi password. The hotel also provides amenities such as USB power sources and humidifiers, enhancing the overall experience. Nonetheless, guests felt that the lighting in the rooms could be warmer as it primarily featured fluorescent lighting. Despite a few connectivity challenges, the Wi-Fi service appeared satisfactory for most.
3 Star
Comfort Hotel Hamamatsu offers a commendable experience for short stays, particularly in its three-star category. Ideal for budget-conscious travelers, this hotel provides a clean and functional environment that stands out for its cost-effectiveness and location. Guests appreciated its budget-friendly rates paired with good service and cleanliness. The hotel meets the expectations of a normal business hotel, offering convenience and overall comfort. Noteworthy mentions include the balance between service quality and affordability, making it an excellent value-for-money option. With favorable reviews on its cleanliness and practicality, it remains a solid choice for those seeking a good, reasonably-priced stay in Hamamatsu.
No, Comfort Hotel Hamamatsu doesn't have any pool.
No, a spa isn't available at Comfort Hotel Hamamatsu.
No, Comfort Hotel Hamamatsu doesn't allow dogs.
No, parking facilities aren't available at Comfort Hotel Hamamatsu.