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Summary of reviewsKitanoniwa The Kuretakeso in Hamamatsu is highly praised for its strategic location directly opposite Hamamatsu Station, making it an excellent choice for both leisure and business travelers. The convenience of being close to trains, buses and the Shinkansen, complemented by numerous shopping malls and dining options nearby, significantly enhances guests' experiences. Despite its central location, the hotel achieves a peaceful and comfortable environment with modern, clean facilities.
The breakfast at Kitanoniwa The Kuretakeso is a standout feature, offering a delightful variety of Japanese and Western dishes with the unagi (eel) dishes being particularly popular. The buffet includes local delicacies, providing a unique and fulfilling dining experience. The coffee pot available at breakfast adds a touch of convenience and although the dining area can get crowded, the service remains efficient and friendly.
While the hotel does not have an on-site restaurant for dinner, it compensates with a well-appreciated Happy Hour service featuring a variety of free beverages and snacks. Executive floor guests benefit from an exclusive lounge with free drinks, enhancing their overall experience. The nearby area is rich in dining options and the staff are helpful in recommending local eateries, ensuring guests have no shortage of culinary choices.
Rooms at Kitanoniwa The Kuretakeso are described as spacious, comfortable and clean. Guests particularly appreciate the large, comfortable beds and the additional amenities in executive and deluxe twin rooms. The hotel also boasts a relaxing communal bath and various essential facilities, adding to the comfort of the stay. While some rooms may be smaller with limited views, the overall sentiment is positive with well-maintained accommodations.
Cleanliness is a significant strength of the hotel with guests consistently praising the immaculate condition of rooms and public areas. The modern design and meticulous maintenance contribute to a pleasant atmosphere. A few isolated concerns about the communal bath's cleanliness were noted but did not overshadow the general impression of a pristine environment.
The staff at Kitanoniwa The Kuretakeso are widely commended for their exceptional service and friendliness. Guests appreciate the helpful and professional demeanor of the staff, from the front desk to the parking attendants. The staff's ability to provide excellent service despite language barriers and their prompt, polite responses to queries significantly enhance the guest experience.
The WiFi at the hotel is generally reliable and fast, although some guests experienced slower speeds, particularly on the 9th floor. Despite these occasional issues, the WiFi meets most travelers' needs.
Parking facilities receive mixed reviews. While the helpful and friendly parking staff are praised, the parking lot's location within one-way streets and limited signage create challenges. Despite these difficulties, nearby alternatives and the staff's professional service mitigate the inconvenience.
The beds at Kitanoniwa The Kuretakeso are well-received for their comfort and size, contributing to a restful sleep experience. Although a few guests found the beds too hard or had issues with pillows, the overall feedback is positive.
Kitanoniwa The Kuretakeso offers a commendable experience with spacious, clean and comfortable rooms at an affordable price. The hotel's value, cleanliness and excellent breakfast make it a solid choice for budget-conscious travelers seeking comfort and practicality. Business travelers will also find the hotel suitable with room amenities that support work-related needs and a relaxing environment to unwind. Despite minor issues, the hotel stands out for its location, service and overall guest satisfaction. Show more
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Business Hotel
This hotel has amenities for business travelers. Details specific to business amenities are not available in the provided data.
3-Star Hotel
This hotel offers a restaurant, a shared lounge, and a 24-hour front desk. It provides free WiFi throughout the property and features a sauna. The location is near the train and subway station and shopping streets.
Hotel with Parking
Accessible Hotel
Room Types
Standard Single RoomThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a wardrobe and an electric kettle. The unit has 1 bed.
Standard Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, soundproof walls, a wardrobe, an electric kettle, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Deluxe Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a wardrobe, an electric kettle and a flat-screen TV with satellite channels. The unit offers 1 bed.
Deluxe Twin Room with SofaThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe and an electric kettle. The unit offers 2 beds.
Japanese-Style RoomThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room is air-conditioned and features a flat-screen TV with satellite channels, tatami, soundproof walls and a wardrobe. The unit offers 3 beds.
Universal Twin Room with KitchenThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, soundproof walls, a wardrobe, an electric kettle, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Executive Single Room - Upper FloorThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features air conditioning, soundproof walls, executive lounge access, a coffee machine, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Executive Double Room - Upper FloorThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, soundproof walls, executive lounge access, a coffee machine and a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Located in the heart of Hamamatsu, Kitanoniwa The Kuretakeso offers an incredibly convenient stay with its strategic position directly opposite Hamamatsu Station. This prime location ensures that guests can easily access trains, buses and the Shinkansen, making it an excellent choice for both leisure and business travelers. Numerous reviews highlight the hotel’s immediate proximity to major shopping malls, restaurants and essential amenities, adding to its appeal.
Guests consistently praise the hotel's centrality, stating that it is just a stone's throw away from the station, which allows for easy navigation and a stress-free experience. The vicinity around the hotel offers plenty of dining and shopping options, catering to various tastes and preferences and ensuring that visitors have plenty to explore within walking distance.
The accessibility of Hamamatsu's must-see attractions is also a significant advantage with bus services available mere minutes from the hotel. Despite the busyness of the central location, guests appreciate that the hotel manages to provide a quiet and comfortable environment within. Clean and modern facilities further enhance the staying experience, making Kitanoniwa The Kuretakeso a top choice for those looking to seamlessly blend convenience with comfort.
Breakfast
At 'Kitanoniwa The Kuretakeso,' breakfast is an exceptional experience that many guests have highlighted in their reviews. A key standout is the inclusion of unagi (eel) dishes, which offers a unique and authentic touch rarely found in other hotels. The grilled eel and eel rice bowl have been particularly praised for their flavor and quality, contributing to a sense of value for money.
The breakfast buffet features a wide variety of options, including both traditional Japanese dishes and Western fare. Guests have appreciated the warm and extensive selection with special mentions of the miso-marinated blackthroat seaperch, an addition that enriches the gastronomic experience. The availability of local delicacies like eel from Lake Hamana enhances the appeal of the buffet, satisfying both local and international palates.
Additionally, the dining experience is elevated with amenities such as a coffee pot, offering more convenience compared to just drip coffee. Despite occasional crowding, particularly on Sundays, the overall service remains congenial and efficient. The dining area also provides a pleasant view of the townscape, making the morning meal a delightful affair.
Overall, guests consistently describe the breakfast at Kitanoniwa The Kuretakeso as delicious, fulfilling and an impressive display of culinary variety. The combination of local specialties, extensive choices and good service makes it a noteworthy part of the hotel stay.
Dinner
Kitanoniwa The Kuretakeso, conveniently located near Hamamatsu Station, offers an exceptional dining experience, particularly highlighted by its renowned Happy Hour service from 17:00 to 20:00. Guests rave about the wide array of free beverages including coffee, tea and perfectly chilled beer, along with the unique welcome cocktail that sets a relaxing tone for the evening. For those staying on the executive floor, the exclusive lounge provides an even more elevated experience with its free drinks, encompassing a variety of alcoholic and non-alcoholic options.
The self-service Happy Hour is a standout feature, allowing guests to enjoy delicious snacks like chocolates and one glass of expertly crafted draft beer. The Ieyasu Gozen meal also receives high praise for its delicious flavors and breakfast featuring eel leaves guests delighted.
Though the hotel does not have an onsite restaurant for dinner, the surrounding area is filled with an abundance of dining options within walking distance. Some guests suggested that a guide to nearby izakayas and restaurants would be a valuable addition. However, the staff at Kitanoniwa are helpful in recommending and guiding guests to some of the best spots around town.
A highlight for executive guests is the 13th-floor lounge with its exclusive Happy Hour, providing a serene environment to unwind with a drink. The hotel's amenity buffet near the front desk is well-stocked, offering basic cosmetics and the ability to choose tea and bath salts to enhance the guest experience further.
Overall, Kitanoniwa The Kuretakeso impresses with its quality beverage services, comfortable lounge environments and helpful guides to local dining, making it a top choice for travelers looking to relax and enjoy their stay in Hamamatsu.
Rooms
The guest reviews of 'Kitanoniwa The Kuretakeso' highlight an overall positive experience with the hotel rooms. Most guests found the rooms to be spacious, comfortable and clean. Executive and deluxe twin rooms particularly stood out for their size and additional amenities like sofas and tables. Many guests appreciated the large and comfortable beds, clean facilities and convenient proximity to Hamamatsu Station.
The hotel also features a large communal bath, often noted for its relaxing atmosphere and sauna facilities. A manga room and other essential facilities such as air purifiers and humidifiers were well-received. Guests enjoyed the comfort and cleanliness of the rooms with several mentioning the ease of adjusting room temperatures and the functionality of room amenities.
However, a few guests pointed out that some rooms were smaller than expected, possibly with limited views blocked by neighboring buildings. There were minor issues such as faint odors and occasional noise from cleaning activities. Despite these few mentions, the overall sentiment remains positive with many guests noting the well-maintained, spacious and comfortable accommodations.
Beds
The beds at Kitanoniwa The Kuretakeso have generally been well-received with guests frequently highlighting their size and comfort. Many have praised the beds for being spacious, which adds to the overall comfort of their stay. The firmness of the beds has been described as just right by multiple guests, contributing to a restful sleep experience.
Moreover, some visitors appreciated that even the single rooms featured double beds, which were extremely comfortable to sleep in. Despite the varied preferences in bed firmness, many found the beds large enough to comfortably accommodate additional family members, such as children. The rooms themselves were noted to be roomy, adding to the favorable impression of the sleeping arrangements.
There were, however, a few less favorable comments. A minority of guests found the beds too hard or noted issues with creaking and instability. Pillows also received mixed feedback with some finding them too thin or not matching their comfort needs. Despite these occasional drawbacks, the general consensus leaned towards the beds being a positive aspect of the stay, contributing to a restful and enjoyable visit to the hotel.
Cleanliness
Kitanoniwa The Kuretakeso is consistently praised for its pristine condition, offering a welcoming environment for travelers. Guests frequently highlight the hotel's overall cleanliness, noting that both the rooms and bathrooms are kept immaculately clean. The modern, simple room designs contribute to a neat and comfortable atmosphere, making the spaces inviting and pleasant.
The facilities, including the interior and exterior of the building, are described as beautiful and new, suggesting meticulous maintenance. Guests appreciate conveniences such as a laundry service and spacious rooms, which, despite not being the largest, maintain a high standard of cleanliness and comfort. Spotless bathrooms and well-maintained public areas further enhance the overall experience.
However, there are a few criticisms regarding specific areas. Some guests mentioned issues with the public bath's cleanliness, pointing out the presence of mold and dust in corners. Despite these isolated concerns, the majority of feedback underscores a consistently clean environment throughout the hotel.
Friendly and helpful staff contribute positively, ensuring guests feel welcomed and attended to. Measures against COVID-19 were also noted to be good, reflecting the hotel's commitment to health and safety. Overall, Kitanoniwa The Kuretakeso provides a clean, comfortable stay in a modern and pleasing setting.
Staff
Guests at 'Kitanoniwa The Kuretakeso' consistently praise the hotel's staff for their exceptional service and friendliness. Comments highlight the staff's helpfulness and accommodating nature, making guests' stays comfortable and pleasant. The reception and front desk staff receive compliments for their efficient and warm assistance, even managing to provide excellent service despite any language barriers. The sense of hospitality extends to parking attendants, who are noted for being particularly kind and helpful, often going above and beyond to assist guests.
The staff's demeanor, described as polite, courteous and professional, is appreciated by many. Their welcoming smiles and willingness to help at breakfast are also frequently mentioned. Several reviews specifically commend the employees for their prompt and smooth responses to queries and requests. Guests also appreciate the small gestures of hospitality, such as the informative and friendly guidance provided at check-in and recommendations for local dining options.
Despite a few isolated instances where staff responsiveness appeared indifferent, the overwhelming sentiment is one of satisfaction with the staff's dedication to ensuring a positive stay. Their earnest efforts and the pleasant interactions have left many guests expressing a desire to return to the hotel. Overall, the staff at 'Kitanoniwa The Kuretakeso' leave a lasting positive impression on their guests through their attentive and thoughtful service.
Wi-Fi
At Kitanoniwa The Kuretakeso, guests can generally expect good quality WiFi in their rooms and throughout the building. The WiFi is often described as fast and reliable, which should meet most traveler's needs. However, it should be noted that some guests experienced slower speeds, particularly on the 9th floor and found it insufficient for work-related tasks. There are also remarks about occasional weak signals and the lack of power outlets in the rooms. Despite these occasional issues, many find the WiFi sufficient alongside other amenities. Some guests also mentioned they would appreciate more comprehensive amenities, like shower caps, in the lobby.
Parking
Guests at "Kitanoniwa The Kuretakeso" highlight both positive and challenging aspects of the hotel's parking facilities. On the positive side, many reviewers appreciate the helpful and friendly demeanor of the parking attendants, noting their exceptional service. The hotel provides private, multi-level parking that is clean and well-maintained. Its location next to the hotel and the availability of nearby alternatives, even when the hotel's parking is full, are also mentioned as conveniences.
However, guests frequently mention that the parking lot itself can be difficult to find due to its location in one-way streets and limited signage, suggesting the need for clearer directions or maps. Parking spaces are limited and can be challenging for larger vehicles, often necessitating the use of nearby paid parking lots. The process of entering and exiting the parking lot can be time-consuming and confusing with some guests finding the space insufficient and poorly marked. Despite these challenges, the professional and kind service of the parking staff generally leaves a positive impression on guests.
3 Star
Kitanoniwa The Kuretakeso offers a commendable experience characterized by spacious and clean rooms that are affordably priced. Guests generally found the accommodation clean and comfortable, emphasizing its good cost-performance ratio. While the hotel is mainly suited for those who need a reliable place to sleep, it offers certain amenities like a public bath and a 24-hour drink service that add to the convenience. The staff, including the parking lot guard, are noted for their professionalism and helpfulness, contributing to a smooth guest experience.
The cleanliness of the building and the delicious eel breakfast were especially appreciated by visitors. However, some felt that the overall value did not meet their expectations of a three-star hotel, particularly regarding additional charges and breakfast quality. Despite these minor issues, the hotel remains a solid choice for its value, making it suitable for budget-conscious travelers seeking comfort and practicality.
Business
Kitanoniwa The Kuretakeso in Hamamatsu is a suitable choice for business travelers seeking a combination of comfort and functionality. The hotel offers rooms equipped with a desk, sofa and coffee table, making it convenient for working. Guests highlighted the spacious rooms with high ceilings, adding to the overall comfort. Electrical appliances are available in-room, further aiding a smooth stay. While the on-site parking may be limited, prompting the use of nearby facilities, the hotel itself provides a relaxing environment, which is ideal after a long day of work. Though some found the table size less than ideal, the hotel maintains a high-quality standard that may prove to be more cost-effective compared to regular business hotels. Note that booking breakfast in advance is advised due to limited slots. Overall, it is a commendable option for business trips, combining practical amenities with a relaxing atmosphere.
Accessible
Kitanoniwa The Kuretakeso offers superb accessibility for guests with disabilities or mobility challenges. With convenient barrier-free rooms and barrier-free access throughout the hotel, it caters well to the needs of older individuals and those requiring an accessible environment. The underground passage at the C4 exit has an elevator, eliminating the need for stairs, which is particularly beneficial for guests with suitcases. The hotel's central location near the train station adds to its appeal, making transit easy and hassle-free.
Guests appreciate the cleanliness of the hotel and the amiable staff, especially those at breakfast, who contribute positively to the experience. The hotel's amenities, though minimal in the rooms, are supplemented by various offerings in the lobby. Additionally, facilities like parking and adjustable bed stands enhance comfort and convenience.
However, it's worth noting that some guests found the vicinity a bit noisy due to the nearby shinkansen and there were concerns about the limited number of power outlets in the rooms. Despite these minor inconveniences, Kitanoniwa The Kuretakeso remains an accessible and welcoming option for travelers seeking good cost performance and thoughtful amenities.
No, Kitanoniwa The Kuretakeso doesn't have any pool.
No, a spa isn't available at Kitanoniwa The Kuretakeso.
No, Kitanoniwa The Kuretakeso doesn't allow dogs.
Yes, parking facilities are available at Kitanoniwa The Kuretakeso.