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Summary of reviewsH4 Hotel Hamburg Bergedorf is positioned conveniently with exceptional transportation connections making it an ideal base for exploring the city. Located near the train and bus stations, the S-Bahn offers quick access to Hamburg's main attractions while offering a serene suburban atmosphere in Bergedorf with rich shopping amenities, restaurants and picturesque parks, including historic sites like Bergedorf Castle. The accessibility from the highway adds further convenience for travelers by car.
Guests consistently praise the hotel’s breakfast for its extensive and high-quality buffet, featuring a wide variety of options including fresh fruit, pancakes, eggs and bread rolls. The service is efficient with attentive staff and a clean, spacious dining area, making breakfast a delightful start to the day. Dinner also receives favorable reviews for its delicious food and friendly service, despite some concerns about pricing.
Rooms are generally appreciated for their spaciousness, cleanliness and comfort, equipped with useful amenities such as coffee machines and large comfortable beds. The quiet environment, particularly in rooms facing the courtyard, is noted for ensuring a peaceful stay. However, there are mentions of outdated furnishings and a lack of certain amenities like air conditioning, refrigerators and safes.
Cleanliness throughout the hotel receives widespread commendation, though a few areas like carpets and bathroom fixtures show signs of wear. The staff is highlighted for their friendliness, professionalism and attentiveness, creating a welcoming and pleasant experience for guests.
The hotel's free Wi-Fi has received mixed reviews with some guests enjoying good connectivity and speed, while others report unreliable service. Similarly, the gym receives mixed feedback with some guests finding it modern and adequate, while others note limited space and equipment.
Parking is convenient with the availability of underground parking, although it comes at an additional cost. Families find the hotel highly accommodating with spacious family rooms and child-friendly staff, making it a solid option for those traveling with children. The beds receive high praise for comfort and firmness, contributing to restful sleep.
Generally meeting the expectations of a four-star hotel, the H4 Hotel Hamburg Bergedorf offers good value for money with commendable service and facilities. While certain aspects, especially room conditions and some outdated furnishings, fall short of the four-star promise, the hotel remains an affordable and comfortable option for both business and leisure travelers. Show more
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Hotel near Golf Courses
This hotel features an on-site golf course. Additionally, it is located approximately 3 km from the Wentorf-Reinbeker Golf-Club e.V., with other golf courses like Escheburg Golf and Red Golf Hamburg-Moorfleet also nearby.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard Double RoomBright room with a flat-screen TV and a private bathroom.
No extra beds are available in this room category.
Business Double RoomThis quietly located room has a large double bed.
No extra beds are available in this room category.
Family Room (2 Adults + 2 Children)Bright room with satellite TV, a sofa bed and a private bathroom.
Please note that this room is suitable for 2 adults and 2 children up to 6 years of age.
Guests booking this are required to inform the hotel in advance about how many children will be staying, and also how old they are.
Guest Reviews
8.0
Very Good
Location
H4 Hotel Hamburg Bergedorf enjoys a favorable location that guests frequently applaud for its excellent transportation connections. Ideally situated near the train and bus stations, the hotel offers easy access to both the city center of Hamburg and the charming district of Bergedorf. Guests highlight the hotel's proximity to the S-Bahn, which facilitates quick and convenient travel to Hamburg's main attractions, making it a great base for exploring the city.
Despite being slightly removed from the bustling heart of Hamburg, the hotel's location in Bergedorf is deemed highly pleasant, offering a quiet, suburban atmosphere rich with shopping amenities, restaurants and picturesque parks. The vicinity also boasts historic sites like the Bergedorf Castle and beautiful waterfronts, enhancing the locale's appeal.
The hotel's central yet tranquil setting within Bergedorf earns praise for its convenience and serenity. Visitors benefit from the close proximity to public transportation with the S-Bahn station only a short walk away, providing direct and efficient routes to central Hamburg. Additionally, the accessibility from the highway is a notable advantage for those traveling by car.
Overall, H4 Hotel Hamburg Bergedorf's strategic positioning in a quiet but well-connected area suits a range of traveler needs, combining the tranquility of a suburban neighborhood with the ease of access to urban attractions.
Breakfast
Breakfast at H4 Hotel Hamburg Bergedorf consistently receives high praise from guests. The extensive buffet offers a wide variety of delicious and well-prepared options, ensuring that there's something for everyone. Guests frequently highlight the amazing range of choices, including fresh fruit, pancakes, eggs and various bread rolls. The buffet is regularly replenished, ensuring a constant supply of food without any delays.
Many reviews mention the high quality and richness of the breakfast with the selections being described as impressive, abundant and diverse. Vegetarian and vegan options are also noted, providing inclusive choices for different dietary preferences. The breakfast service is efficient with attentive staff who quickly clear empty plates, contributing to a pleasant dining experience. The breakfast area itself is spacious, well-organized and kept meticulously clean, making for a comfortable environment to start the day.
In summary, the breakfast at H4 Hotel Hamburg Bergedorf is considered a highlight by guests, characterized by its variety, quality and the excellent service provided.
Dinner
H4 Hotel Hamburg Bergedorf offers a delightful dining experience with its on-site restaurant receiving high praise for its very good and tasty food. Guests frequently commend the quality of both breakfast and dinner, noting the excellent service and a friendly atmosphere in the bar. The cocktails are particularly highlighted as delicious with fair pricing and a pleasant environment to unwind in the evening.
Despite some concerns about the price, many diners find the dinner to be a pleasurable experience with nicely presented dishes. The selection of meals is well-received and the reasonable prices for food and drinks make it an attractive option for guests. The restaurant's quality is described as unforgettable by some, cementing its reputation.
While the hotel restaurant is a popular choice, some guests also mention nearby dining establishments, such as the Blockhouse within walking distance, suggesting a variety of good dining options in the vicinity. There are occasional mentions of the restaurant being very expensive and some mixed feelings about the value of the dinner. However, the overall sentiment towards the dining experience at H4 Hotel Hamburg Bergedorf remains largely positive, reflecting a decent balance of quality, service and ambiance.
Rooms
The rooms at H4 Hotel Hamburg Bergedorf have generally received positive feedback from guests regarding their size, cleanliness and comfort. Many guests found the rooms to be spacious, clean and well-equipped with amenities like coffee machines, kettles and large comfortable beds adding to their convenience. Family rooms were highlighted as being particularly spacious and suitable for accommodating multiple guests comfortably.
The quietness of the rooms, especially those facing the courtyard, was another feature that guests appreciated, contributing to a peaceful stay. The soundproofing appeared to be effective, though a few guests mentioned issues with noise when the windows were open or from adjoining rooms.
On the downside, several reviews pointed out that some of the rooms and their furnishings are outdated and could benefit from renovation. The lack of air conditioning, refrigerators and safes in many rooms was a common complaint, as was the need for improvements in bathroom facilities with several guests noting signs of wear and tear.
Overall, while the rooms are well-suited for business and leisure travelers with their functional amenities and comfortable beds, there are areas, especially regarding modernization and additional facilities, where improvements could enhance guest experiences further.
Beds
Guests overwhelmingly praised the beds at H4 Hotel Hamburg Bergedorf, frequently highlighting their comfort. Reviews consistently described the beds as very comfortable with mentions of good and clean bedding. Many appreciated the firmness of the mattresses, although some found them a bit too hard for their liking. The beds were noted for their excellent firmness and for being spacious and structurally sound. The presence of pocket spring mattresses added to the comfort. However, a few guests commented that the pillows and some beds could be improved. Overall, the beds at this hotel have received commendable feedback for providing pleasant and restful sleeping arrangements.
Cleanliness
The H4 Hotel Hamburg Bergedorf receives widespread praise for its cleanliness. Guest feedback consistently highlights the hotel's cleanliness, particularly mentioning very clean rooms, modern bathrooms and clean facilities. The hotel is described as neat, tidy and very well-maintained with clean windows and spacious rooms that are both comfortable and quiet. Housekeeping is generally seen as acceptable and attentive, contributing to a welcoming atmosphere.
However, some areas for improvement were noted. While the rooms are mostly clean, there are mentions of carpets needing attention, mold in some bathroom areas and occasional dust and stains. The overall cleanliness remains solid, but a few guests pointed out outdated fixtures and minor maintenance issues such as damaged seals and worn-out carpets. The breakfast area is kept clean, though a few noted that some pastries were not fresh.
On the whole, the cleanliness at H4 Hotel Hamburg Bergedorf is commendable, ensuring a comfortable stay amid well-kept surroundings.
Staff
The staff at H4 Hotel Hamburg Bergedorf consistently receive high praise for their friendliness, attentiveness and professionalism. Guests note that the personnel are not only welcoming but also highly accommodating, often going out of their way to assist with special requests and provide useful tips for exploring Hamburg. The reception team, in particular, is highlighted for being courteous, efficient and fluent in English, which adds to the smooth check-in and check-out processes. Breakfast and restaurant staff are commended for their prompt and cheerful service, creating a pleasant dining experience. Overall, the positive atmosphere and the dedication of the staff greatly contribute to a memorable stay for guests, making it a standout feature of the hotel. Despite occasional comments about unhelpful interactions, the overwhelming sentiment reflects a team that is committed, reliable and eager to help, ensuring visitors feel well-cared for throughout their visit.
Wi-Fi
The 'H4 Hotel Hamburg Bergedorf' offers a range of amenities and comfortable accommodations, but its Wi-Fi service has received mixed reviews. While some guests appreciated the free and simple access to Wi-Fi, noting the good connectivity and reasonable speed, others found the Internet availability to be less than reliable. Multiple guests reported issues such as weak signals, slow speeds and the necessity for frequent logins, which at times made it unsuitable for work. Despite these inconsistencies, certain reviews mentioned a very fast and good Wi-Fi experience, highlighting variability in service quality. Overall, while the hotel's Wi-Fi has its strengths, it may benefit from improvements to ensure a consistently positive experience.
Gym
The gym at H4 Hotel Hamburg Bergedorf receives mixed feedback. On the positive side, some guests describe the gym area as modern, spacious and sufficient for exercising needs with adequate equipment to meet basic fitness requirements. However, there are notable concerns from other guests. Many point out the limited space and the scarcity of equipment, highlighting that the fitness room primarily consists of just two cardio machines, which include a bike and an elliptical. Additionally, some guests have expressed disappointment due to the gym being out of service or under renovation during their stay. There are also mentions of the gym being too narrow and not meeting expectations, suggesting that improvements are needed to enhance the overall fitness experience at the hotel.
Parking
Guests have praised the H4 Hotel Hamburg Bergedorf for its convenience when it comes to parking, noting the availability of underground parking directly at the hotel. There is ample parking space and many have found parking on-site to be quite satisfactory. However, it's important to note that while parking is convenient, it is not free and must be paid for separately. Some guests mentioned that the fee is in line with typical costs found in many European cities, though a few found the price to be on the higher side and noted that the parking garage could be quite narrow.
Family
The H4 Hotel Hamburg Bergedorf appears to be highly regarded for its family-friendly accommodations, making it an excellent choice for family gatherings, vacations and trips. The hotel provides spacious and clean family rooms with many reviews emphasizing the ample space and comfortable layout. Rooms often feature four real beds, which is a rarity compared to the usual sofa bed option, adding to the comfort.
The staff is consistently highlighted as child-friendly, helpful and accommodating, making stays with kids smoother and more enjoyable. While there was a minor inconvenience with the toilet's location behind the bathroom door, the overall room size and setup are appropriate and well-suited for families.
The hotel's location is described as perfect for family visits with many nice restaurants nearby, adding to the convenience of staying at this hotel. The environment is generally quiet, allowing for restful nights, making it a good option for family stays.
In summary, the H4 Hotel Hamburg Bergedorf is praised for its comfortable and spacious family accommodations, supportive staff and convenient location, making it a solid choice for those traveling with children.
4 Star
The H4 Hotel Hamburg Bergedorf offers a mixed experience that meets many expectations one would have for a four-star hotel, though not without its shortcomings. Visitors generally find the hotel to be clean and well-maintained with a convenient location and extremely friendly staff. The rooms are spacious and the beds are comfortable, ensuring a good night's rest. However, there are notable concerns about the rooms not matching the four-star classification, particularly with outdated décor, lack of essential amenities such as a refrigerator, safe box and air conditioning.
The overall hotel facilities generally fulfill the four-star standard with good quality breakfast and low noise levels contributing to a pleasant stay. However, some areas, like the bathrooms and hallways, fail to meet four-star expectations with issues such as broken tiles and an overall outdated appearance.
Guests appreciate the good value for money, achieving a satisfying balance between price and comfort. Despite some criticisms, many believe the hotel lives up to its four-star rating, providing a high-end experience suitable for the category. The price-performance ratio is frequently highlighted as a strong point, making it an affordable option for a four-star stay.
Overall, while the hotel offers a generally good experience with commendable service and acceptable facilities, certain aspects, particularly room conditions and some outdated furnishings, fall short of the four-star promise.
Business
H4 Hotel Hamburg Bergedorf is a preferable choice for business travelers with its modern amenities and convenient services tailored for corporate needs. The rooms are well-equipped with the essentials required for a productive stay, providing adequate space and functionality. The hotel's business rooms even include thoughtful touches such as a sofa and coffee table.
Guests appreciated the fast booking options and affordable parking, making logistics straightforward. The conference room also offers storage for e-bikes, hinting at the hotel's forward-thinking approach. Regular business travelers noted the hotel as a great value for money, meeting the right price-quality ratio.
The business center on site serves as a helpful resource and the business lounge is an appreciated feature for those needing a break or a casual meeting space. The extensive breakfast buffet and the friendly, attentive service in the catering area contribute to a positive overall experience.
H4 Hotel Hamburg Bergedorf also excels as a venue for conferences and corporate events, living up to its reputation as a suitable business hotel where nothing is really missing. Its location makes it easy for business travelers to explore the old town of Bergedorf and its evening dining options. While some furnishings may appear dated, the high standard of service and comprehensive business facilities make it a solid choice for short-term or recurring business stays. Overall, it stands as a quintessential business hotel highly recommended for corporate visitors.
Accessible
The H4 Hotel Hamburg Bergedorf has received mixed reviews regarding its accessibility for guests with disabilities. While the hotel generally provides an accommodating atmosphere for all types of people, there are several areas in need of improvement. Positive remarks highlight that the hotel is wheelchair accessible and guest rooms with showers, rather than bathtubs, are available, which can be a better option for some individuals. Furthermore, the hotel's location is praised for being not far from the center of Hamburg and easily reachable by public transportation.
However, several challenges were noted for older guests and individuals with mobility issues. The entryway to the hotel may pose difficulties for older people and the bathtubs in some rooms have high entry levels that could be problematic. Accessibility features within the hotel's facilities need enhancement, such as the addition of shower chairs for disabled guests. The layout and accessibility information of the hotel were also described as confusing to navigate and the premises appeared somewhat outdated regarding modern accessibility standards.
Overall, while the H4 Hotel Hamburg Bergedorf offers some accessible features, there remains significant room for improvement to fully meet the needs of all guests.
Dog Friendly
H4 Hotel Hamburg Bergedorf shines as a standout choice for travelers wishing to bring their canine companions along. This hotel is notably dog-friendly, evident from the array of guest reviews applauding its pet accommodations and services. Guests highlight that dogs are welcomed warmly with love and they receive a dog bed, feeding bowls and treats upon arrival.
The hotel's facilities extend beyond the basics, featuring a dog wash station and a designated dog relaxing area. Travelers also find the location highly convenient for pets with close proximity to a dog park in Bergedorf, enhancing their pet-friendly experience. Additionally, dogs are allowed to accompany guests in the restaurant, ensuring they don't miss out on family meal times.
Overall, the hotel’s pet amenities are lauded with rooms specifically equipped for dogs fostering a comfortable stay. While some mention the additional cost for bringing a dog, the provided services, including pet bowls, beds and treats, make it worth it for many. H4 Hotel Hamburg Bergedorf undoubtedly offers a welcoming atmosphere for dogs, making it a favored choice for pet owners.
No, H4 Hotel Hamburg Bergedorf doesn't have any pool.
No, a spa isn't available at H4 Hotel Hamburg Bergedorf.
Yes, H4 Hotel Hamburg Bergedorf welcomes dogs.
No, parking facilities aren't available at H4 Hotel Hamburg Bergedorf.