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Summary of reviewsHotel Panorama Hamburg-Harburg receives favorable reviews overall, particularly due to its advantageous location and outstanding staff. Situated near Harburger Zentrum, the hotel offers easy access to major transport links, allowing guests to reach the heart of Hamburg in just 15-20 minutes while enjoying a quieter atmosphere. The proximity to local amenities such as the Phoenix Center enhances its appeal, providing a balanced retreat for both urban and suburban exploration.
Guests are generally pleased with the breakfast, which offers a diverse selection to cater to different preferences. Although some feel the variety could be expanded upon and the price slightly steep, there is an appreciation for the freshness and consistent restocking of the breakfast buffet.
The rooms are often praised for their spaciousness and modern design, with an emphasis on cleanliness and comfort. While some rooms have older features, the contemporary bathrooms and renovated sections enhance the overall experience, ensuring a tidy and comfortable stay. Cleanliness is a standout aspect, with the entire hotel maintained impeccably, contributing to a welcoming and orderly environment.
The hotel's staff is recognized for their exceptional service, characterized by friendliness and attentiveness. Their accommodating nature, especially in dealing with late arrivals and special requests, significantly enriches guest experiences, making the hotel feel well-managed and inviting.
Parking is conveniently located beneath the hotel, with a secure and accessible garage offering ample spaces at a reasonable cost. While some guests note difficulty in initially locating the garage, its presence is regarded as a valuable amenity.
The beds receive mixed reviews, with many finding them comfortable and clean, though some guests describe the mattresses as overly firm and the pillows too thin. Improvements in bed comfort could enhance this aspect further.
Overall, Hotel Panorama Hamburg-Harburg promises a satisfying experience marked by excellent service, cleanliness, and accessibility, with a few minor areas for potential improvement. Show more
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Categories
Family Friendly Hotel
The Panorama Inn offers connecting doors between 2 double rooms as a practical alternative to 4-bed rooms. It is a good choice for families looking for comfortable accommodation.
Hotel with Free Wi-Fi
This hotel includes complimentary Wi-Fi. It ensures guests can stay connected.
Hotel with EV Charging Stations
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Room Types
Single RoomFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned single room features a TV with cable channels, a seating area, a safe deposit box, a carpeted floor as well as city views. The unit has 1 bed.
Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room provides a TV with cable channels, a seating area, a safe deposit box, a carpeted floor as well as city views.
Double Room with Extra BedFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room features a TV with cable channels, a seating area, a safe deposit box, a carpeted floor as well as city views.
Superior Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a TV with cable channels, a seating area, a safe deposit box, a carpeted floor as well as city views.
ApartmentThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a TV with cable channels, a seating area, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.
One-Bedroom ApartmentProviding free toiletries and bathrobes, this apartment includes a private bathroom with a bath or a shower, a hairdryer and slippers. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a TV with cable channels, a seating area, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.
One-Bedroom Family ApartmentThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a TV with cable channels, a seating area, a dining area, a safe deposit box as well as city views. The unit offers 2 beds.
Suite with BalconyThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with city views, this suite also provides air conditioning and a TV with cable channels. The unit offers 1 bed.
Family RoomOffering free toiletries and bathrobes, this family room includes a private bathroom with a hairdryer and slippers. The air-conditioned family room offers a TV with cable channels, a seating area, a safe deposit box, a carpeted floor as well as city views. The unit has 3 beds.
Guest Reviews
7.6
Good
Location
Hotel Panorama Hamburg-Harburg boasts an enviable location that strikes a balance between convenient transport connections and a peaceful atmosphere. Nestled near the Harburger Zentrum, the hotel offers easy access to both the Harburg Rathaus S-Bahn and the main train station, making it simple for guests to reach the heart of Hamburg in just 15-20 minutes. Despite its central position, visitors appreciate the tranquility of being slightly distanced from Hamburg’s bustling city center. The proximity to the Phoenix Center and other local amenities enhances its appeal, offering the ideal blend of urban accessibility and quiet retreat. With good transport links and parking options, it is well-suited for exploring both Harburg and the larger Hamburg area.
Breakfast
The breakfast experience at Hotel Panorama Hamburg-Harburg receives generally positive feedback for its diversity and abundance. Guests frequently mention the wide array of options offered at the breakfast buffet, highlighting its variety and ability to cater to different tastes. The selection is often described as being rich and diverse, with some reviews noting the presence of items such as grain milk and tasty coffee. Cleanliness and freshness are also appreciated, with feedback pointing out that the buffet is regularly restocked.
However, some guests feel that the breakfast could be more varied, with certain reviews indicating a minimalist selection that does not entirely meet their expectations for a hotel in this category. A few guests find the price of €18 per person to be somewhat demanding, particularly when the selection appears limited or is not replenished frequently. Despite these mixed reactions, the overall sentiment leans towards an enjoyable breakfast experience with the accommodation and many commend its taste and sufficiency.
Rooms
Hotel Panorama Hamburg-Harburg offers a mix of spaciousness, comfort, and modern design in its guest rooms, frequently earning praise for their considerable size. Many reviews highlight the rooms' expansive nature, with ample space extending to family accommodations, desks, and couches for added convenience. Cleanliness is another strong point, with numerous reviewers appreciating the spotless condition of the rooms and the overall hotel, emphasizing a well-kept environment. Although some remarks point out older room devices and occasionally smaller layouts, many guests find the contemporary design, large modern bathrooms, and renovated sections to enhance the overall experience. The hotel combines modern facilities with classic styling, ensuring guests have a comfortable and tidy stay amid beautifully clean surroundings.
Beds
Hotel Panorama Hamburg-Harburg offers a mixed experience when it comes to its beds. Many guests found the beds to be comfortable and praised their quality, noting them as very good and even exceptionally comfortable. Cleanliness of the beds also received positive remarks, contributing to an overall satisfactory bedding experience for some travelers.
However, some guests found the beds to be hard, and while a few appreciated this firmness, others were less pleased, comparing them to concrete. The single room beds are reported to be relatively narrow, and there is a common observation that mattresses in double beds are separate, causing them to slide around. The pillows were frequently criticized for being thin, with some reviews describing the pillows as a disaster. Overall, while there are positive aspects, there are a number of areas relating to bed comfort and quality that could benefit from improvement.
Cleanliness
Hotel Panorama Hamburg-Harburg consistently impresses guests with its high standards of cleanliness. Visitors remark that the hotel and its rooms are very clean and well-maintained, ensuring a pleasant stay. The spacious accommodations add to the appeal, with many noting the large rooms are impeccably clean. Modern furnishings throughout the hotel enhance the overall atmosphere of tidiness and order. While the bathrooms occasionally receive feedback about needing slight improvements in cleanliness, the emphasis remains on the spotless condition of the rooms and common areas. Despite some considering the prices to be on the higher side for a four-star establishment, the cleanliness and friendly environment largely justify the cost, leaving few complaints among guests. Overall, a stay at Hotel Panorama Hamburg-Harburg promises a clean and welcoming experience.
Staff
Hotel Panorama Hamburg-Harburg is often praised for its exceptional staff, who consistently receive accolades for their friendliness and accommodating nature. Guests frequently highlight the attentive and flexible service, noting how staff members are responsive to various needs, even during late arrivals or nighttime phone calls. The hotel is described as well-managed and offers a comfortable stay, largely thanks to the efforts of its lovely and helpful staff. Visitors appreciate the warm and uncomplicated manner of the team, marked by generous smiles and a welcoming atmosphere. Overall, the positive interactions with the staff significantly enhance the guest experience at this centrally located hotel.
Parking
Hotel Panorama Hamburg-Harburg offers the convenience of a parking garage located directly beneath the hotel, ensuring guests have easy access to their vehicles. Reviews highlight the availability of plenty of parking spaces in this underground facility, making it a stress-free experience to find a spot. While guests appreciate the safety and security of the garage, some have noted that it can be hard to locate initially. The parking comes with a fee of €10, which many regard as reasonable for the area, although some wish this cost were mentioned upfront. Despite this, the overall sentiment is positive, as having a garage directly under the hotel is seen as a valuable amenity.
No, Hotel Panorama Hamburg-Harburg doesn't have any pool.
No, a spa isn't available at Hotel Panorama Hamburg-Harburg.
Yes, Hotel Panorama Hamburg-Harburg welcomes dogs.
Yes, parking facilities are available at Hotel Panorama Hamburg-Harburg.
No, Hotel Panorama Hamburg-Harburg doesn't have a gym.