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Summary of reviewsThe Leonardo Hotel Hamburg Stillhorn is highly appreciated for its strategic location, being conveniently close to major highways like the A1 and A7, which makes it easily accessible for car travelers. Many guests find it ideal for stopping over during long drives or using it as a base for exploring nearby attractions such as the Hamburg harbor and theater on the Elbe. Despite its proximity to the autobahn, the hotel maintains a tranquil environment, helped by its soundproof windows. It offers ample parking facilities, including Tesla chargers, which adds to its appeal for road travelers.
The breakfast stands out as a highlight, repeatedly praised for its richness, variety and quality. Guests enjoy a wide selection of fresh and well-prepared dishes, consistently refilled to ensure a satisfying start to the day. The friendly staff further enhance the breakfast experience, making it a positive aspect of their stay.
The rooms are often recognized for their spaciousness, cleanliness and comfort. They are well-furnished and equipped with modern amenities like power sockets, USB and HDMI ports. The soundproof windows contribute to maintaining a quiet atmosphere. While bathrooms in some rooms could use an update and the lack of air conditioning can be an issue during warmer days, the overall room experience is positive.
Guests generally find the hotel clean and well-maintained with housekeeping frequently commended for their thoroughness. Some inconsistencies in cleaning standards, particularly regarding carpets and occasional mold in bathrooms, were noted but did not overshadow the overall positive perceptions.
The staff at the hotel receive high marks for their friendliness, helpfulness and attentiveness. They are often described as super friendly and professional, contributing significantly to the welcoming atmosphere of the hotel.
The free WiFi is generally reliable, fast and convenient for guests, accommodating needs from casual web browsing to business work efficiently.
The fitness facilities, including the gym and sauna, receive mixed but generally positive reviews. The gym is considered limited and would benefit from more equipment, but the sauna facilities are highlighted as excellent and rarely crowded, adding value to the wellness experience at the hotel.
Parking is a notable convenience with ample spaces, including electric car charging stations, facilitating easy access from the highway. Although there is an additional charge for parking, it is considered reasonable and well-organized.
Families find the hotel accommodating with spacious rooms equipped with extra beds and cots for children. Special touches for children such as small culinary treats, birthday breakfast tables and children's play areas contribute to a family-friendly atmosphere.
The beds receive mixed feedback; many guests find them comfortable and spacious with good mattresses, while some note issues with the firmness and occasional inconvenience of plastic sheets.
Overall, Leonardo Hotel Hamburg Stillhorn effectively caters to car travelers, families and those attending nearby events. It combines convenience, comfort and a welcoming atmosphere, although there's room for improvement especially in dining options and minor amenities. Show more
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Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Superior Double RoomClassic-style room featuring cable TV, a seating area, and a private bathroom with toiletries and a hairdryer.
These spacious rooms offer views of the countryside.
Some of these rooms have connecting doors.
Comfort Double or Twin RoomRooms are 25 square metres.
4 of these rooms are located on the ground floor.
Comfort Plus Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The twin/double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.
Comfort Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
The Leonardo Hotel Hamburg Stillhorn boasts a highly convenient location, particularly praised for its proximity to major highways like the A1 and A7. Positioned directly next to the autobahn, the hotel is easily accessible by car, making it an ideal stopover for travelers and business trips. Guests find the location perfect for breaking up long drives or as a base for exploring nearby attractions such as the harbor and the theater on the Elbe. Despite being close to the highway, the hotel manages to maintain a quiet environment, largely thanks to soundproof windows.
The hotel's strategic location offers quick access to Hamburg's city center, approximately a 15-minute drive away and it’s also near Hamburg Airport. Public transportation is reasonably accessible with bus stops very close to the hotel, although some guests mentioned challenges with less frequent service, making a car essential for convenience.
Cyclists and dog owners also favor the location for its outdoor opportunities, such as running by the Alster. The hotel's garden setting gives a tranquil vibe, contrasting the bustle of the nearby highways.
Overall, the hotel’s location is excellent for transit travelers, those attending nearby events and travelers driving through Europe. However, it’s less ideal for those planning a city-centered trip due to its remoteness from central Hamburg and limited public transport options. The substantial parking facilities, including Tesla chargers, also cater to car travelers, further enhancing the convenience for those journeying by road.
Breakfast
The breakfast at Leonardo Hotel Hamburg Stillhorn consistently impresses with its quality and variety, leaving guests highly satisfied. Described frequently as rich, plentiful and delicious, the breakfast buffet offers an extensive selection that caters to diverse tastes and dietary needs. Many reviewers particularly appreciated the various fresh and well-prepared dishes, available at a reasonable additional cost.
Guests often highlighted the abundance and consistent replenishment of the offerings, ensuring that there was always something appealing to enjoy. Items like the eggs, although occasionally critiqued for their texture, were generally well-received. The staff's friendliness during breakfast was also a notable positive aspect, contributing to an enjoyable dining experience.
Despite minor issues such as occasional crowding and variations in the quality of bread, the overall feedback was overwhelmingly positive. From the diverse selection of cold and hot items to the inclusion of special touches like salmon and prosecco, the breakfast clearly stands out as a strong feature of the hotel. In summary, the breakfast at Leonardo Hotel Hamburg Stillhorn is widely regarded as a highlight, offering a satisfying and comprehensive start to the day for its guests.
Dinner
Dinner at the Leonardo Hotel Hamburg Stillhorn often revolves around a buffet, which evokes mixed feelings among guests. While some find the evening buffet delicious and abundant, others feel it lacks variety, calling it mediocre or even disappointing. The absence of à la carte options and the reliance on buffet and pizza offerings seem to be common points of criticism with guests noting that the only choices available for evening meals are limited and often overpriced.
On the positive side, the salad bar garnered praise for its wide selection and some guests appreciated the rich and well-made dishes at both dinner and breakfast buffets. A few highlighted specific items like the high quality of pizza available at the bar or the option to enjoy good cocktails in the evening. Despite these positives, there were complaints about lukewarm food, overcooked pasta and overall subpar quality, leading some to describe the food as canteen-like. Many voiced concerns over the high price for what they felt was a low value meal.
Moreover, the restaurant service is notably unavailable on Sundays, adding to the frustration of visitors when seeking dining options later in the day or evening. Despite the helpfulness of the staff, who were often attentive and tried to assist with dietary needs, the general sentiment suggests that improvements in variety and quality could significantly enhance the dining experience at the hotel.
Rooms
At the Leonardo Hotel Hamburg Stillhorn, the rooms consistently receive praise for their spaciousness, cleanliness and general comfort. Guests find the rooms to be large with many highlighting how tidy and modern they feel. The rooms are well-furnished, incorporating amenities such as power sockets, USB and HDMI ports and some even feature large bathtubs. The hotel's soundproof windows ensure that, despite its proximity to the highway, the rooms remain quiet and peaceful.
However, there are caveats; while many rooms come with modern furnishings, some elements—especially the bathrooms—are described as outdated and could benefit from renovation. Additionally, the rooms can become quite warm and since there’s no air conditioning, it can be uncomfortable, particularly for those on the upper floors.
Despite these minor issues, the rooms are generally well-equipped and functional, providing everything a guest might need, such as comfortable beds, cozy setups and excellent showers. Family rooms and rooms for people with limited mobility are also available, showcasing the hotel’s inclusivity. Overall, Leonardo Hotel Hamburg Stillhorn offers spacious, clean and well-equipped rooms, making your stay comfortable and convenient.
Beds
The beds at the Leonardo Hotel Hamburg Stillhorn have received mixed feedback from guests. Many reviews highlight the beds as being very comfortable with numerous mentions of super comfortable and great beds. The mattresses are often praised for their comfort with some guests specifically noting that the mattresses are very good or particularly good.
The hotel provides beds that are described as large, spacious and clean, often with ample pillows. Several guests appreciated the high beds with clean white sheets. Some rooms come with cozy or cuddly additions like a stuffed animal for baby beds, which adds a charming touch.
However, there are several comments indicating that the beds can be too soft for some guests' preferences, while others found the mattresses to be hard or even uncomfortable. There are recurring mentions of the beds being equipped with plastic sheets, which can be noisy and feel sticky. The size of the beds also appears to be an issue for some with reports of them being too small or narrow and the use of fold-out sofas for additional beds was criticized for lacking comfort.
Overall, while many guests appreciated the comfort and quality of the beds, there is a notable variation in experiences, particularly around firmness and bed size.
Cleanliness
Leonardo Hotel Hamburg Stillhorn draws mixed reviews regarding its cleanliness. On the whole, guests regularly commend the hotel for its cleanliness with many describing the rooms as very clean, spacious and modern. Housekeeping appears thorough with everything from the rooms to the bathrooms often reported as spotless. Towels are noted for being especially pristine and the hotel maintains a well-kept atmosphere overall.
However, some guests have pointed out recurring issues that hint at inconsistencies in the cleaning standards. Specific complaints often focus on the carpets, which are described as being stained, dirty and in need of renovation. Additionally, there have been mentions of occasional mold in bathrooms, smudged mirrors and superficial cleaning.
Despite these drawbacks, the general consensus leans towards positive, suggesting that while there may be room for improvement in certain areas, the hotel largely delivers a clean and comfortable experience.
Staff
The Leonardo Hotel Hamburg Stillhorn boasts a commendable reputation for its staff, who are consistently praised for their friendliness, helpfulness and attentiveness. Guests frequently describe the staff as super friendly, accommodating and professional with many noting the warm welcome provided at check-in and throughout their stay. The reception, housekeeping and service staff are highlighted as being particularly accommodating with several guests remarking on the prompt and effective service, even during busy times.
While the majority of reviews reflect positively on the staff's performance, occasional comments indicate room for improvement, specifically citing instances of miscommunication or perceived rudeness. However, these instances appear to be exceptions rather than the norm. The staff's efforts to assist with specific needs, such as providing helpful tips about Hamburg or addressing allergies at breakfast, are particularly appreciated by visitors.
Overall, the team at Leonardo Hotel Hamburg Stillhorn is noted for creating a pleasant and welcoming atmosphere, ensuring that guests feel well-guided and cared for throughout their stay.
Wi-Fi
The WiFi at Leonardo Hotel Hamburg Stillhorn generally receives positive feedback from guests. Many guests have highlighted the internet connection as being strong, fast and reliable, making it easy to watch TV or work online without any issues. Free WiFi is available throughout the hotel, including in the lobby and rooms and most guests were satisfied with its performance. Some of the positive aspects noted include having no trouble connecting and the WiFi working as intended. However, there were a few mentions of weak signals and isolated connectivity problems with certain devices. Overall, WiFi at the hotel is seen as one of its strong points, complementing other good facilities like Tesla charging stations and clean rooms.
Gym
The fitness facilities at Leonardo Hotel Hamburg Stillhorn receive mixed but generally positive feedback from guests. The gym is described as great by some, but others note it is limited and has room for improvement with comments indicating minimal furnishing and equipment issues. However, the overall wellness and sports area, including the sauna, earns high praise for being well-equipped, beautiful and rarely crowded. Guests particularly appreciate the excellent sauna facilities, which can be accessed in the basement and add significant value to the fitness experience. For those prioritizing workout amenities, the accessibility and variety of the fitness and sauna areas seem to be highlights.
Parking
Leonardo Hotel Hamburg Stillhorn offers a convenient and extensive parking experience for guests. There is an ample supply of parking spaces, both in front of and behind the hotel, accommodating even larger vehicles comfortably. For those with electric cars, Tesla Superchargers and other charging stations are available on-site.
The parking is well-organized and secure, providing peace of mind for guests. Despite the additional charge of 8 euros per day for parking, many reviews appreciate the affordability and consider it a fair price given the convenience.
Some guests mentioned the ease of accessing the parking directly from the highway and the immediate proximity to the entrance adds to the overall convenience.
Although there are no free parking options and some reviews mention the surprise of additional costs, the overwhelming feedback indicates that the parking situation at Leonardo Hotel Hamburg Stillhorn is satisfactory with plenty of spaces available and well-maintained facilities.
Family
Leonardo Hotel Hamburg Stillhorn has received a commendable reputation for its family-friendly environment. Families are welcomed with spacious rooms that cater to their needs, featuring amenities such as extra beds and cots for children. The rooms are large, comfortable and ideal for families looking for a pleasant stay.
Children receive special attention with thoughtful touches like a small culinary welcome greeting, a birthday breakfast table and the occasional surprise stuffed toy. The hotel's friendly atmosphere extends to its dining options, including children's menus and a play table in the restaurant to keep the little ones entertained.
In addition to the above, there's a dedicated play corner and a children's playground, giving kids ample opportunities to play and have fun. The staff is noted for their warm and accommodating approach, contributing to a parent-friendly experience.
The hotel is also practical for family holidays, featuring good connectivity for day trips and situated in a convenient location. It has proven to be a great choice for family reunions or short vacations, offering a harmonious balance of comfort and child-friendly amenities.
While a few isolated comments pointed to issues like noise disturbances and limited seating space, the majority of reviews emphasize the positive aspects, establishing Leonardo Hotel Hamburg Stillhorn as a reliable option for a family-focused stay.
4 Star
The Leonardo Hotel Hamburg Stillhorn offers a mixed experience, combining various elements related to its four-star rating, facilities and services according to guest reviews. Many guests appreciated the hotel for its great price-performance ratio and high level of comfort that align with what one would expect from a four-star establishment. Reviews frequently highlighted the clean and well-furnished rooms along with a friendly staff contributing to a generally pleasant stay.
However, some aspects fell short of the four-star promise. A number of guests noted the lack of air conditioning and the absence of a restaurant and bar as significant drawbacks. Maintenance issues like the need for renovation and instances of cleanliness lapses were also mentioned. Despite these drawbacks, the hotel did receive praise for its breakfast offerings and spacious rooms.
Overall, while the Leonardo Hotel Hamburg Stillhorn does deliver on several fronts typical of a four-star hotel, such as amenities and general service quality, certain expectations like air conditioning and in-house dining options were unmet for some visitors, indicating areas that could use improvements.
Business
Leonardo Hotel Hamburg Stillhorn comes highly recommended for business travelers, offering a range of amenities tailored to the needs of those on work trips. The hotel's location is particularly convenient, providing good transportation connections ideal for those passing through or needing a reliable base for a business trip in Hamburg.
The rooms cater well to business guests and although some found the process for obtaining an invoice through booking platforms cumbersome, overall, the standard of accommodation is well-regarded. The hotel also excels in its professional and organized staff, especially during breakfast, which ensures a smooth start to the day.
Functionality is a highlight with facilities suitable for conferences and business meetings, creating an appropriate and business-like atmosphere. Though it may no longer be the top choice for business dinners, it remains a solid option for shorter stays and business layovers.
In summary, Leonardo Hotel Hamburg Stillhorn is considered a great choice for business travelers, thanks to its reliable services, strategic location and well-suited amenities.
Accessible
Nestled within a convenient reach of Hamburg's city center, Leonardo Hotel Hamburg Stillhorn stands out for its accessibility features. Guests navigate easily to the hotel via the highway, benefiting from its immediate proximity to the A1. This makes it an excellent choice for business travelers with its reliable accessibility for those coming from nearby locations or further afield.
The hotel offers numerous amenities catering to various needs. Secure parking options, including spots with Tesla chargers and free parking for disabled people, facilitate stress-free travel. With a large parking area dedicated to visitors and ample parking spaces close to the hotel premises, guests experience minimal hassle upon arrival. Additionally, the nearby bus stop enhances the hotel's accessibility via public transport, although connections vary in convenience.
Inside, Leonardo Hotel Hamburg Stillhorn ensures a smooth stay for guests with disabilities. The hotel features elevator access, a wheelchair ramp and accessible double rooms. Bathrooms are specifically designed to be wheelchair accessible and the entrance is also friendly to wheelchair users. Additionally, the hotel’s main road and public transportation connections, including bus and train services, make commuting straightforward.
Despite its merits, there are a few drawbacks to consider. Handicap rooms are located at the far end of the corridor and some reviews mentioned cleanliness concerns. Moreover, while generally accessible, guests with minor disabilities might face some inconveniences and the public transport connection is more suited to those with a car.
For travelers seeking a conveniently located stopover, especially those attending events like the nearby dog show or departing for a cruise, Leonardo Hotel Hamburg Stillhorn provides a strategic and accessible option. Whether visiting for business or a short stay, the hotel’s easy access to major highways and sufficient parking facilities contribute to a hassle-free experience.
Dog Friendly
The Leonardo Hotel Hamburg Stillhorn stands out as an exceptionally dog-friendly establishment, warmly welcoming guests with pets. The hotel’s pet policies are accommodating, permitting visitors to arrive with one or even two dogs without any issues. A well-noted advantage is the reasonable pet fee of 15 euros per dog, making it an attractive option for pet owners who might be concerned about additional costs.
Guests appreciate the hotel’s strategic location, which caters exceptionally well to dog owners. The proximity to green areas behind the hotel, including grassy pathways and country roads, offers ideal spots for dog walks. It’s particularly great for those looking to keep their dogs active with areas suitable for jogging and long walks along the dike or near the Alster.
The hotel also allows dogs in various parts of the premises, including the lobby during breakfast and provides special considerations for assistance dogs. Some guests mention noise and room placement as minor issues, but these do not overshadow the overall pet-friendly atmosphere.
Other thoughtful amenities include dog beds and specific cards provided to dog owners, alerting housekeeping about pets in the room. This attention to detail enhances the convenience for guests traveling with canine companions. In summary, Leonardo Hotel Hamburg Stillhorn is highly recommended for pet owners, providing a welcoming and accommodating environment for both humans and their furry friends.
No, Leonardo Hotel Hamburg Stillhorn doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Hamburg Stillhorn.
Yes, Leonardo Hotel Hamburg Stillhorn welcomes dogs.
Yes, parking facilities are available at Leonardo Hotel Hamburg Stillhorn.