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Summary of reviewsThe Chalets Motel in Hanmer Springs has garnered high praise from visitors, particularly for its exceptional location and beautiful surroundings. Nestled amidst captivating greenery and set against the backdrop of the surrounding mountains, the motel offers a tranquil, semi-rural environment within walking distance of the village center. Guests appreciate the easy stroll to hot pools, cafes, restaurants and shops, making it a convenient yet peaceful retreat.
The stand-alone chalets provide a perfect blend of privacy and comfort, equipped with all necessary amenities including well-appointed kitchens. Guests frequently describe the units as clean, cozy and spacious with a warm and inviting atmosphere. Families especially appreciate the playground and grassed areas that offer ample space for children to play. The private gardens and outdoor areas add to the homely charm, making it a soothing retreat.
One of the standout features of The Chalets Motel is its cleanliness. Guests consistently praise the units as spotlessly clean and well-maintained, contributing to a stress-free experience. The tidy, well-stocked rooms ensure a comfortable stay and the spacious grounds are equally well-kept.
The staff at The Chalets Motel receive consistently high accolades for their friendliness and helpfulness. Guests note the warm and welcoming demeanor of the hosts, who go out of their way to assist with any needs while maintaining a respectful balance between being helpful and nonintrusive. The excellent customer service leaves a lasting impression on visitors.
While the motel's WiFi service generally meets guests' expectations with many describing it as good and reliable, there are occasional mentions of patchy internet. Parking is another positive highlight with abundant spaces conveniently located directly outside each chalet, making it easy to park and unload luggage.
The beds at The Chalets Motel also contribute positively to the guest experience with many describing them as comfortable and cozy, enhanced by the provision of electric blankets. Though there are occasional mentions of beds being too firm or too soft, the majority of feedback is favorable.
In summary, The Chalets Motel is celebrated for its prime location, serene environment, exceptional cleanliness, friendly staff and overall comfortable accommodations, making it an ideal choice for a relaxing and enjoyable stay in Hanmer Springs. Show more
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Motel near Ski Resorts
The Chalets Motel in Hanmer Springs provides chalet-style rooms and is located conveniently for accessing ski fields. Its location makes it a reasonable choice for those planning to ski at Hanmer Springs Ski Area or Mt Lyford.
Cheap Motel
Motels are usually a more economical choice, offering essential amenities. This motel is located in Hanmer Springs, providing convenient access to local attractions.
Accessible Motel
This motel explicitly states 'Disabled Access' and offers a '2-bedroom chalet' designated as an 'Access Unit'. It is confirmed to have accessible rooms and is wheelchair accessible, providing facilities such as a playground and laundry.
Small Motel
This motel offers stylish and modern accommodation with a range of facilities, including a swimming pool and spa. The focus is on providing a comfortable and enjoyable stay, making it a great option for a cozy getaway.
4-Star Motel
Offering comfortable chalet-style accommodations, this motel provides a unique experience with well-equipped rooms. Its location provides a balance of accessibility to town and a quiet, relaxing environment. Guests often commend the cleanliness and the helpfulness of the staff.
Boutique-style Motel
Motel with Parking
Room Types
One-Bedroom Queen ChaletThis self-contained, private chalet features private parking, stunning mountain views and an outdoor dining area. It also includes a well-equipped kitchen, satellite TV and a DVD player.
Please note there is no capacity for additional guests.
Two-Bedroom Chalet (4 Adults)This self-contained chalet features a well-equipped kitchen, satellite TV, DVD player, timber flooring, spectacular mountain views and outdoor seating. It also includes private car parking. Some chalets have extra parking for a trailer or a van.
Two-Bedroom Chalet (5 Adults)This chalet features private parking, beautiful views and outdoor seating. It also includes a well-equipped kitchen with a ceramic stove top, oven and a microwave. A DVD player and a TV with over 50 satellite channels are provided.
One-Bedroom Queen Chalet with Spa BathThis self-contained chalet features a private bathroom with a corner spa bath and a separate shower. It also has beautiful mountain views, private car parking and a spacious outdoor area. A well-equipped kitchen, satellite TV, DVD player and timber flooring are included.
Please note there is no capacity for additional guests.
Two-Bedroom Chalet (6 Adults)This self-contained chalet features a large outdoor patio with beautiful mountain views. It also includes a well-equipped kitchen and a lounge area with satellite TV and a DVD player.
Please note that the rate is based on 5 guests. Maximum occupancy is 6 guests (see Hotel Policies).
Guest Reviews
8.9
Excellent
Location
Nestled in the captivating greenery of Hanmer Springs, The Chalets Motel boasts a stunning and peaceful location. Guests repeatedly raved about its prime setting, being both close to nature and within easy walking distance to the village center. This superb positioning allows for a short stroll to the hot pools, cafes, restaurants and shops, making it convenient for all types of travelers. Many appreciated the tranquil, semi-rural environment and the beautiful, park-like setting that offers picturesque views of the surrounding mountains.
The chalets themselves are well-equipped, clean and cozy, providing a comfortable stay with a sense of privacy due to their individual layout. Some noted the warm and inviting atmosphere, perfect for a quiet, relaxing retreat. Accessibility was a highlight, as guests found it practical to walk from the property to the main attractions and amenities, yet far enough to enjoy a peaceful break from the hustle and bustle of downtown.
Overall, The Chalets Motel is repeatedly praised for its excellent location, combining the best of both worlds—proximity to the heart of Hanmer Springs and the serene beauty of its natural surroundings. The mix of convenience and tranquility makes it an ideal spot for those looking to explore the area while enjoying a restful getaway.
Rooms
The Chalets Motel offers a serene retreat with its beautiful stand-alone chalets and park-like setting. Guests appreciate the spaciousness and privacy provided by the separate units, making it a great choice for families and those seeking a peaceful getaway. The chalets are well-appointed with all the necessary amenities, including well-equipped kitchens and full-sized ovens, ensuring a comfortable and convenient stay.
The atmosphere is cozy and warm with rooms prepared with great heating for guest arrivals. Reviewers commend the cleanliness and tidiness of the units with some describing them as spotlessly clean and comfortable. The motel is also family-friendly, featuring a playground and grassed areas that provide ample space for children to play. Private gardens and outdoor areas add to the charm, giving each unit a home-away-from-home feel.
While some guests noted minor issues, such as firm beds, tired bathrooms and occasional heating requirements, the overall feedback highlights the chalets' comfort and homey ambiance. The romantic cottages, warm atmosphere and private settings make The Chalets Motel an ideal spot for a relaxing and enjoyable stay with stunning views and a tranquil environment completing the experience.
Beds
Travelers exploring 'The Chalets Motel' often find the beds to be a highlight of their stay. Numerous guests have remarked on the comfort of the beds, describing them as comfy, very comfortable and good. The electric blankets provided are noted to add an extra layer of coziness, especially appreciated during colder nights. The bedding consistently receives praise for being clean, warm and fresh, enhancing the overall sleeping experience.
While the overwhelming majority of reviews are positive, there are a few mentions of beds being either too firm or too soft for some guests' preferences with specific comments about some beds being on the hard side and others being soft and saggy. Despite these occasional issues, the overall feedback leans heavily towards satisfaction with many guests appreciating the comfortable and well-maintained sleeping arrangements.
Families also seem to enjoy their stay, noting that the kids were happy and comfy in their beds. The provision of extra pillows and the clean, spacious chalets further contribute to a pleasant lodging experience. Overall, 'The Chalets Motel' appears to provide a restful and comfortable night's sleep for most of its guests.
Cleanliness
Nestled in a beautiful location, The Chalets Motel is consistently praised for its exceptional cleanliness and comfort. Guests repeatedly highlight the high standards of cleanliness with many describing their units as spotlessly clean, super clean and immaculately clean. The rooms are not only clean but also well-stocked, cosy and comfortable, offering everything needed for a pleasant stay. The chalets are tidy, well-appointed and well-equipped, ensuring a comfortable and stress-free experience. Friendly staff contribute to the welcoming atmosphere and the tranquil, quiet location adds to the overall serene environment. Guests are impressed by the clean, spacious grounds and the lovely, tidy units, making The Chalets Motel a top choice for those seeking a clean and comfortable getaway.
Staff
The Chalets Motel boasts a team of exemplary staff who consistently receive high praise for their friendliness and helpfulness. Guests frequently mention the warm and welcoming attitude of the hosts, creating an inviting atmosphere from the moment of check-in. The accommodation process is described as straightforward with staff going out of their way to ensure guests feel comfortable and informed about the facilities.
Several reviews highlight the thoughtful and considerate nature of the owners, emphasizing their willingness to go above and beyond in assisting guests. Whether it's the current owners or former ones who still contribute, the focus remains on providing excellent customer service. Many guests appreciated the personal touch, such as being shown around their cabins and being given clear instructions on how everything works.
The staff are noted not only for their friendliness but also for their respect for guests' privacy, underlining the professional balance they maintain between being helpful and nonintrusive. Reviews consistently describe the team as polite, accommodating and responsive, always ready to address any issues promptly, such as resolving problems with room amenities.
In summary, The Chalets Motel is celebrated for its great location and beautiful scenery, but it's the exceptional service and warm hospitality of the staff, particularly hosts like Andrew and others, that leave a lasting impression on guests.
Wi-Fi
Guests at The Chalets Motel have generally reported a positive experience with the WiFi service. Many have noted that the WiFi is good, quite good and even really good with some highlighting that it works perfectly. The availability of free WiFi adds to the convenience and units are fully equipped with this amenity. However, it is worth noting that there have been occasional mentions of the internet being patchy. Overall, the WiFi at The Chalets Motel tends to meet the expectations of most guests.
Parking
The Chalets Motel offers abundant and convenient parking options. Guests consistently highlight the ample parking spaces available with parking spots located directly outside each chalet. This easy and accessible parking arrangement ensures safety and convenience for visitors, making it simple to park and unload luggage right at their doorstep. The on-site parking, provided at no extra cost, adds to the overall positive experience.
No, The Chalets Motel doesn't have any pool.
No, a spa isn't available at The Chalets Motel.
No, The Chalets Motel doesn't allow dogs.
Yes, parking facilities are available at The Chalets Motel.