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Summary of reviewsThe Sheraton Hanoi Hotel is highly recommended by guests who have stayed there. The breakfast is a standout feature with a vast buffet and friendly staff who recommend dishes and bring them to the table. The rooms are spacious, clean and comfortable with excellent amenities such as a Grohe rain shower. The staff are professional, attentive and friendly with Ms. My, the Club Lounge Manager, being particularly helpful and professional. Overall, the hotel is well-kept with excellent facilities and a high standard of both facility and staff. Show more
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Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Children's Pool Pool Swim Up Bar Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel for Yoga
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Swim Up Bar
Hotel with Children's Pool
Room Types
Deluxe King, Guest room, 1 KingThe spacious double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room comes with a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit offers 1 bed.
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)The spacious double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room is equipped with a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit offers 2 beds.
Grand Deluxe King, Guest room, 1 King, High floorThe spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room is fitted with a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit has 1 bed.
Grand Deluxe Twin, Guest room, 2 Twin/Single Bed(s)The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit has 2 beds.
Sheraton Club King, Club level, Guest room, 1 KingThe spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 1 bed.
Sheraton Club Twin, Club level, Guest roomThe spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 2 beds.
Executive Suite, Club level, 1 Bedroom Executive SuiteThe spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 1 bed.
Ambassador Suite, Club level, 1 Bedroom Suite, 1 KingA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious double room. The unit has 1 bed.
Presidential Suite, Club level, Suite, 1 KingA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious double room. The unit has 1 bed.
Imperial Suite, Club level, Suite, 1 KingThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
The guests of Sheraton Hanoi Hotel have been raving about the breakfast! They describe it as exquisite and excellent with lots of options such as omelets, hot dishes, chocolate croissants, lovely lattes and teas. The wait staff and omelette makers are friendly and always deliver the breakfast on time. The buffet breakfast is great and vast with staff recommending dishes and even bringing them to the table. One guest had an all-inclusive package that included breakfast, dinner, welcome cocktails and late check-out and they loved experiencing all the different services Sheraton has to offer. Overall, the breakfast at Sheraton Hanoi Hotel seems to be a highlight of guests' stays.
Rooms
The Sheraton Hanoi Hotel boasts of excellent facilities, while the interiors may seem a bit old and worn out, the hotel is very clean and well-kept. The rooms are big, clean and comfortable with amenities such as a bathroom with a tub and a stand-alone shower. The Grohe rain shower is a standout feature. Guests thoroughly enjoyed their stay and particularly loved the comfortable beds and excellent showers. The staff is professional and attentive, ensuring that the rooms are impeccably clean and well-equipped. Overall, the rooms at Sheraton Hanoi Hotel are pleasant, comfortable and make for an enjoyable stay.
Staff
The Sheraton Hanoi Hotel has a reputation for having a very friendly and welcoming staff who are always looking out for the customer's comfort. Guests have praised the hotel's high standard of both facility and staff with many citing the excellent breakfast options and attentive wait staff. Ms. My, the Club Lounge Manager, has been mentioned as particularly helpful and professional. The hotel's cleanliness and room service have also been commended by guests. Overall, the hotel's staff are friendly, helpful and accommodating, providing excellent service to guests at every opportunity.
Yes, Sheraton Hanoi Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Sheraton Hanoi Hotel.
No, Sheraton Hanoi Hotel doesn't allow dogs.
Yes, parking facilities are available at Sheraton Hanoi Hotel.