Live! Casino & Hotel - Baltimore Washington Airport – BWI
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Summary of reviewsLive! Casino & Hotel - Baltimore Washington Airport – BWI garners a mostly positive reputation among its visitors, underscored by numerous commendations and a few areas of improvement.
The location is particularly praised for its convenience; nestled within the casino, it offers seamless access to a variety of amenities, attractions and dining options. The hotel's proximity to a large shopping mall and major freeways makes it an optimal choice for both leisure and business travelers. Many guests laud the setting as excellent and ideal, pointing to the appealing hub of activities surrounding the property.
Breakfast reviews are more mixed. Guests appreciate the quality of food and professional demeanor of the staff. Yet, confusion about the availability of a complimentary breakfast and the lack of seated breakfast options have led to frustration. Some suggest the addition of an on-site breakfast buffet to enhance the experience.
The rooms receive high marks for their cleanliness, modern design and spaciousness. Guests often highlight the aesthetically pleasing interiors, particularly the bathrooms and comfortable beds. Digital locks and well-appointed features add to the modern vibe. While there are occasional issues with room readiness upon check-in, overall room comfort and design are highly regarded.
Cleanliness is a strong point for many visitors, who describe the rooms and facilities as clean, nicely decorated and well-maintained. Positive remarks frequently mention the fresh smell and the absence of carpeting, adding to the sense of cleanliness. However, some guests report instances where the cleanliness didn't meet their expectations, noting issues such as dirty bathrooms, musty smells and insufficient daily cleaning.
The staff's friendliness and professionalism receive high accolades. Guests repeatedly emphasize the welcoming and helpful demeanor of the employees, especially those at the front desk. The customer service is often deemed outstanding, significantly enhancing the overall guest experience. Although there's occasional mention of rudeness, the general sentiment is overwhelmingly positive towards the staff.
Opinions on the beds vary. Some guests describe them as comfortable, while others feel they are in need of an upgrade, citing issues like sagging in the middle or lack of softness. The comfort level of the beds appears to be subjective and varied among the guests.
In summary, Live! Casino & Hotel - Baltimore Washington Airport – BWI stands out for its excellent location, clean and modern rooms and professional staff, while offering room for improvement in areas such as breakfast options and bed comfort.
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The location is particularly praised for its convenience; nestled within the casino, it offers seamless access to a variety of amenities, attractions and dining options. The hotel's proximity to a large shopping mall and major freeways makes it an optimal choice for both leisure and business travelers. Many guests laud the setting as excellent and ideal, pointing to the appealing hub of activities surrounding the property.
Breakfast reviews are more mixed. Guests appreciate the quality of food and professional demeanor of the staff. Yet, confusion about the availability of a complimentary breakfast and the lack of seated breakfast options have led to frustration. Some suggest the addition of an on-site breakfast buffet to enhance the experience.
The rooms receive high marks for their cleanliness, modern design and spaciousness. Guests often highlight the aesthetically pleasing interiors, particularly the bathrooms and comfortable beds. Digital locks and well-appointed features add to the modern vibe. While there are occasional issues with room readiness upon check-in, overall room comfort and design are highly regarded.
Cleanliness is a strong point for many visitors, who describe the rooms and facilities as clean, nicely decorated and well-maintained. Positive remarks frequently mention the fresh smell and the absence of carpeting, adding to the sense of cleanliness. However, some guests report instances where the cleanliness didn't meet their expectations, noting issues such as dirty bathrooms, musty smells and insufficient daily cleaning.
The staff's friendliness and professionalism receive high accolades. Guests repeatedly emphasize the welcoming and helpful demeanor of the employees, especially those at the front desk. The customer service is often deemed outstanding, significantly enhancing the overall guest experience. Although there's occasional mention of rudeness, the general sentiment is overwhelmingly positive towards the staff.
Opinions on the beds vary. Some guests describe them as comfortable, while others feel they are in need of an upgrade, citing issues like sagging in the middle or lack of softness. The comfort level of the beds appears to be subjective and varied among the guests.
In summary, Live! Casino & Hotel - Baltimore Washington Airport – BWI stands out for its excellent location, clean and modern rooms and professional staff, while offering room for improvement in areas such as breakfast options and bed comfort.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
The advantageous location of Live! Casino & Hotel - Baltimore Washington Airport – BWI receives high praise from guests, notably for its convenience and accessibility. Situated right within the casino, the property offers easy access to a multitude of amenities and attractions. The proximity to a large shopping mall, numerous restaurants and major freeways makes it ideal for both leisure and business travelers. Guests appreciate being just steps away from everything they need, whether it's shopping, dining or entertainment options. The hotel's setting is described as perfect, excellent and amazing, underscoring its appeal as a hub of activity with plenty to offer.
Guests had a mixed experience with breakfast at Live! Casino & Hotel - Baltimore Washington Airport – BWI. Positively, the breakfast quality and the pleasantness of the staff were praised with some guests having no complaints about their breakfast experience. Employees were noted for being professional and polite.
However, there were significant concerns about the availability and clarity of breakfast options. Some guests were disappointed by the absence of a complimentary breakfast and the lack of a seated restaurant service for breakfast. Booking sites indicated that free breakfast was included, which led to confusion and frustration among some guests, particularly when they were informed otherwise upon arrival. Additionally, guests mentioned having to leave the hotel to find breakfast, indicating a lack of on-site options. A breakfast buffet was suggested as a desired enhancement.
The rooms at Live! Casino & Hotel - Baltimore Washington Airport – BWI are highly praised for their cleanliness, modern aesthetics and spaciousness. Guests often highlight the beautiful and well-appointed interiors, particularly appreciating the bathrooms and comfortable, well-maintained beds. The digital locks on the doors add to the modern convenience of the accommodations. Despite a few issues regarding room readiness upon check-in, the overall feedback on room comfort and design is positive. The hotel's strategic location adjacent to both the casino and mall further enhances its appeal.
Guests who have stayed at 'Live! Casino & Hotel - Baltimore Washington Airport – BWI' have shared mixed reviews regarding the comfort of the beds. While some patrons found the beds to be comfortable and described them as really comfortable, others felt that they could use newer beds. There were multiple mentions of the beds not being very comfortable with phrases such as dropping in the middle and not soft enough being recurrent. Overall, it seems the comfort level of the beds varies significantly among guests.
The cleanliness of Live! Casino & Hotel near Baltimore Washington Airport – BWI has received varied reviews. Many guests found the rooms to be clean, nicely decorated and comfortable. The facility as a whole is often described as very clean and well-maintained. Guests frequently praised the fresh smell upon entering the rooms and appreciated the absence of carpeting in the floors of the rooms, which added to the sense of cleanliness.
Positive remarks highlight the spotless condition of some rooms and the overall cleanliness of the hotel with several reviews mentioning the hotel's nice appearance and friendly staff. The bathrooms, in particular, were noted for being very clean and pleasant by some guests.
However, not all reviews were favorable. Some guests found the cleaning standards to be below expectations for a hotel of this star rating and price point. Issues were reported such as worn and stained chairs, dirty bathrooms, pink mold in the shower grout, musty room smells and the presence of garbage in the hallway. A few reviews also mentioned that the room floors were noticeably dirty and that daily cleaning could have been more thorough.
Overall, while the hotel is frequently praised for its cleanliness and comfortable accommodations, there are some areas where improvements are needed to ensure consistent cleaning standards.
The staff at Live! Casino & Hotel - Baltimore Washington Airport – BWI receives high praise for their friendliness and professionalism. Guests frequently note the accommodating and pleasant demeanor of the employees, especially those at the front desk. Many have found the staff to be exceptionally welcoming and helpful, contributing to a seamless check-in and check-out experience. The customer service is deemed outstanding with the team making guests feel at ease and well-cared for. While there's a mention of rudeness from some staff members, the general consensus portrays a positive picture of a supportive and polite team dedicated to enhancing the guest experience.
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Location
Breakfast
However, there were significant concerns about the availability and clarity of breakfast options. Some guests were disappointed by the absence of a complimentary breakfast and the lack of a seated restaurant service for breakfast. Booking sites indicated that free breakfast was included, which led to confusion and frustration among some guests, particularly when they were informed otherwise upon arrival. Additionally, guests mentioned having to leave the hotel to find breakfast, indicating a lack of on-site options. A breakfast buffet was suggested as a desired enhancement.
Rooms
Beds
Cleanliness
Positive remarks highlight the spotless condition of some rooms and the overall cleanliness of the hotel with several reviews mentioning the hotel's nice appearance and friendly staff. The bathrooms, in particular, were noted for being very clean and pleasant by some guests.
However, not all reviews were favorable. Some guests found the cleaning standards to be below expectations for a hotel of this star rating and price point. Issues were reported such as worn and stained chairs, dirty bathrooms, pink mold in the shower grout, musty room smells and the presence of garbage in the hallway. A few reviews also mentioned that the room floors were noticeably dirty and that daily cleaning could have been more thorough.
Overall, while the hotel is frequently praised for its cleanliness and comfortable accommodations, there are some areas where improvements are needed to ensure consistent cleaning standards.
Staff
No, Live! Casino & Hotel - Baltimore Washington Airport – BWI doesn't have any pool.
Yes, a spa is available at Live! Casino & Hotel - Baltimore Washington Airport – BWI.
No, Live! Casino & Hotel - Baltimore Washington Airport – BWI doesn't allow dogs.
Yes, parking facilities are available at Live! Casino & Hotel - Baltimore Washington Airport – BWI.
No, Live! Casino & Hotel - Baltimore Washington Airport – BWI doesn't have a gym.
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