InfoSummary of reviewsThe Hilton Garden Inn Chicago O'Hare Airport is highly regarded among travelers for its strategic location, exceptional service, and comfortable amenities. Conveniently positioned near O'Hare Airport, the hotel offers easy access to numerous attractions, including Rivers Casino and local shopping and dining options. Guests appreciate the peaceful surroundings, enhanced by a picturesque wooded area, making the hotel a preferred choice for both business and leisure stays. The availability of a spacious parking lot and shuttle service to the airport further improve accessibility.
The hotel receives consistent praise for its breakfast offerings, which cater to diverse preferences with both menu and buffet options, accompanied by attentive staff and a pleasant dining area. Guests laud the variety and quality of dishes, with customization options like omelets and favorites such as peppered bacon adding a personal touch. Dinner at the onsite restaurant similarly receives commendation, noted for its excellent food quality, inviting atmosphere, and value for money.
Accommodations at the Hilton Garden Inn are frequently described as spacious, clean, and comfortable. The hotel rooms are well-maintained, featuring comfortable beds for a restful stay. Family-friendly amenities, like the indoor pool and kiddie splash pad, provide an enjoyable atmosphere for families with children. The pool area, complemented by a hot tub, has been highlighted for its cleanliness and appeal.
High standards of cleanliness extend across the hotel's facilities, with guests appreciating the immaculate condition of rooms and common areas. The staff is routinely commended for their friendly demeanor and professionalism, contributing significantly to a welcoming and hospitable environment. The positive experiences with staff members, such as Christina and Mario, along with attentive service across the hotel, enhance guests' stays.
While some reviews mention the parking fee as an unexpected extra cost, guests note the shuttle service as a major advantage, despite small inconveniences such as a lengthier walk to the shuttle pick-up. Overall, the Hilton Garden Inn Chicago O'Hare Airport stands out as a reliable and comfortable choice, balancing convenience, cleanliness, and exceptional service to meet the needs of a wide range of travelers. Show more
InfoSummary of reviewsThe Holiday Inn Chicago North Shore by IHG, is highly praised for its strategic and convenient location. Nestled in the suburbs of Chicago, the hotel is close to a variety of restaurants, shopping venues and amenities like Dunkin' Donuts and Starbucks. Its proximity to a police station contributes to guests' sense of security. The hotel is also within a 20-minute drive to downtown Chicago, making city attractions easily accessible. Guests find the location ideal for a range of needs and the friendly and helpful staff further enhance this positive experience.
Feedback on the hotel's breakfast is mixed. While some guests appreciated the good breakfast with healthy options and a nice variety of items like pastries, fruits and scrambled eggs, others found it mediocre, overpriced or lacking in variety.
The rooms offer a mixed bag of experiences. Many guests appreciated the spaciousness, amenities like microwaves and flat-screen TVs and highlights such as a heated pool. However, cleanliness was inconsistent with some guests reporting issues like old carpeting, maintenance problems and lingering smoke smells. Though the beds were often described as comfortable, there were instances of dissatisfaction due to their size and condition.
Cleanliness throughout the hotel also garnered varied reviews. While many guests praised the clean rooms, lobby and comfortable beds, others noted areas needing improvement, such as bathroom tiles, hallways and carpets. The pool area received praise for being clean but also had negative comments regarding its upkeep.
The hotel staff is a standout feature, frequently highlighted for their friendliness and helpfulness. From front desk staff to housekeepers and bartenders, the positive interactions with staff contribute significantly to guests’ overall satisfaction.
The indoor pool and hot tub are enjoyed by many guests, particularly families, for their warm water and spacious setting. However, occasional closures and temperature variations were noted as drawbacks.
Parking is generally appreciated for its ample, free options, though some guests found navigating from the parking area to their rooms challenging due to unclear signage.
For families, the indoor, heated pool is a key attraction and the hotel’s location is praised for its convenience. However, the lack of communal spaces for family gatherings and pool temperature issues were minor concerns.
Overall, while the Holiday Inn Chicago North Shore offers many positives such as a convenient location, friendly staff and enjoyable amenities like a heated pool, attention to maintenance and housekeeping could enhance the guest experience. Show more
InfoSummary of reviewsThe Holiday Inn Chicago North Shore by IHG, is highly praised for its strategic and convenient location. Nestled in the suburbs of Chicago, the hotel is close to a variety of restaurants, shopping venues and amenities like Dunkin' Donuts and Starbucks. Its proximity to a police station contributes to guests' sense of security. The hotel is also within a 20-minute drive to downtown Chicago, making city attractions easily accessible. Guests find the location ideal for a range of needs and the friendly and helpful staff further enhance this positive experience.
Feedback on the hotel's breakfast is mixed. While some guests appreciated the good breakfast with healthy options and a nice variety of items like pastries, fruits and scrambled eggs, others found it mediocre, overpriced or lacking in variety.
The rooms offer a mixed bag of experiences. Many guests appreciated the spaciousness, amenities like microwaves and flat-screen TVs and highlights such as a heated pool. However, cleanliness was inconsistent with some guests reporting issues like old carpeting, maintenance problems and lingering smoke smells. Though the beds were often described as comfortable, there were instances of dissatisfaction due to their size and condition.
Cleanliness throughout the hotel also garnered varied reviews. While many guests praised the clean rooms, lobby and comfortable beds, others noted areas needing improvement, such as bathroom tiles, hallways and carpets. The pool area received praise for being clean but also had negative comments regarding its upkeep.
The hotel staff is a standout feature, frequently highlighted for their friendliness and helpfulness. From front desk staff to housekeepers and bartenders, the positive interactions with staff contribute significantly to guests’ overall satisfaction.
The indoor pool and hot tub are enjoyed by many guests, particularly families, for their warm water and spacious setting. However, occasional closures and temperature variations were noted as drawbacks.
Parking is generally appreciated for its ample, free options, though some guests found navigating from the parking area to their rooms challenging due to unclear signage.
For families, the indoor, heated pool is a key attraction and the hotel’s location is praised for its convenience. However, the lack of communal spaces for family gatherings and pool temperature issues were minor concerns.
Overall, while the Holiday Inn Chicago North Shore offers many positives such as a convenient location, friendly staff and enjoyable amenities like a heated pool, attention to maintenance and housekeeping could enhance the guest experience. Show more
