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Summary of reviewsThe Fountain Hotel, situated in the heart of the scenic village of Hawes, is highly praised for its superb location, convenient for exploring the charming town and the beautiful Yorkshire Dales. Its central placement allows easy access to local amenities, hiking trails and stunning views, making it an ideal base for both relaxation and adventure.
Guests consistently commend the hotel's breakfast, noting the excellent variety, generous portions and delicious, well-cooked meals that cater to diverse dietary needs, including vegetarians. The consistently high quality and great value of breakfast set a positive tone for the day. Similarly, the dinner offerings are well-received with a diverse menu featuring well-prepared dishes at reasonable prices. Both the formal restaurant and bar food options, including specialties like the steak and ale pie and chicken curry, receive high marks, contributing to an overall delightful dining experience.
The rooms at The Fountain Hotel are described as clean, comfortable and tidy. Many appreciate modern amenities and bathrooms, though some mention that certain rooms could benefit from updates and improved natural lighting. Despite these minor issues, the cleanliness and comfort receive frequent praise, aided by the hotel's efficient service and welcoming check-in experience.
Cleanliness throughout the hotel meets high standards with visitors highlighting the spotless conditions of both bedrooms and bathrooms. While some guests noted occasional lapses, such as a musty smell or isolated sticky spots, the general feedback remains positive.
Exceptional service is a hallmark of The Fountain Hotel with staff frequently described as friendly, welcoming and attentive. Guests appreciate the accommodating and professional demeanor, making them feel at home. The owners, too, receive high praise for their help and friendliness, significantly enhancing the guest experience.
While parking is generally appreciated for its convenience and sense of security, some guests experienced challenges with the tight entrance and limited spaces. Nevertheless, the availability of free car parking and nearby on-street options is viewed positively.
The hotel is recognized as family-friendly, offering a welcoming environment for families with children and suitable accommodations like family rooms. Despite occasional noise from neighboring families, the overall atmosphere is conducive to family stays.
Comfortable beds contribute to a restful experience for many guests, although there are occasional reports of inconsistencies with mattress quality. The majority of reviews suggest a cozy and pleasant sleeping environment.
Finally, The Fountain Hotel stands out for its dog-friendly policies, allowing pets in most areas and offering additional pet services like dog-sitting. This flexibility and the warm welcome extended to both guests and their canine companions enhance the overall appeal of the hotel.
In summary, The Fountain Hotel is highly recommended for its prime location, excellent dining, comfortable and clean accommodations, outstanding service and family and pet-friendly environment, providing a well-rounded and enjoyable stay for all its guests. Show more
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Categories
Hotel with Parking
Situated in the Market Place of Hawes, The Fountain Hotel provides free parking. Guests can easily access the hotel and nearby attractions with the convenience of on-site parking.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Small Hotel
Room Types
Single Room with BathThis single room has a flat-screen TV and tea/coffee making facilities. Featuring a bath, the en-suite bathroom also comes with towels.
Single Room with ShowerThis single room has a flat-screen TV and tea/coffee making facilities. Featuring a shower, the en-suite bathroom also comes with towels.
Double Room with Private BathroomThis double room features a flat-screen TV and tea/coffee making facilities.
Twin Room with ShowerThis twin room features a flat-screen TV and tea/coffee making facilities. Offering a shower, the en-suite bathroom also comes with towels.
Family Room with ShowerThis family room features a flat-screen TV and tea/coffee making facilities. Offering a shower, the en-suite bathroom also comes with towels.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of the charming village of Hawes, The Fountain Hotel enjoys an enviable location that continually garners praise from its guests. The hotel's position is described as superb with a central placement that makes it ideal for exploring both the town itself and the surrounding Yorkshire Dales. Guests appreciate that it sits right on top of a pub, adding a layer of convenience and sociability to their stay.
Located in a typical market town, The Fountain Hotel is perfectly placed for those looking to experience the area's quaint, bustling atmosphere. The central spot means visitors are just steps away from local shops, hiking stores and other amenities, making the hotel a convenient base for trips around the area or meeting friends.
Beyond the practicalities, the hotel offers a stunning backdrop with nice views onto the dales and easy access to nearby walks such as the Pennine Way and the Three Peaks. Whether you're visiting for the local attractions, the picturesque scenery or the vibrant town life, The Fountain Hotel’s location is frequently cited as one of its standout features, making it a highly recommended stay in the heart of beautiful Hawes.
Breakfast
At The Fountain Hotel, breakfast consistently receives high praise from guests. Described as an excellent choice, guests appreciated the variety and generous portions available each morning. Many found the breakfast to be very tasty and excellently prepared, while several highlighted the exceptional selection catering to diverse dietary needs, including vegetarian options.
Guests repeatedly mentioned that the breakfast was well-cooked and delicious, contributing to an overall superb dining experience. The breakfast also included in the price, was noted for being great value, quick to be served and filling, setting the perfect tone for the day ahead. Multiple reviews referred to the full English breakfast as superb and plentiful and the overall service during breakfast was often applauded.
First-class and well-organized, the breakfast at The Fountain Hotel stands out for its quality ingredients, expertly cooked dishes and the consistent delivery of a satisfying and hearty start to the day.
Dinner
The Fountain Hotel consistently impresses diners with its excellent food and service, making it a standout choice for travelers seeking a satisfying and enjoyable meal. Guests have praised the high quality and reasonable prices, whether dining in the restaurant or enjoying bar food. From delectable steak and ale pie to a well-executed chicken curry, the diverse menu caters to all tastes. The evening and breakfast options are especially notable with many guests highlighting the delicious and well-prepared dinner offerings. The positive feedback extends to Sunday lunch and the variety of choices available for breakfast. It's clear that the Fountain Hotel excels in providing delightful dining experiences, making it a great stop for both meals and accommodations.
Rooms
The rooms at The Fountain Hotel offer an overall comfortable and pleasant experience with many noting that their rooms were clean and tidy. Guests frequently praised the rooms for being spotless and very comfortable with some large and spacious options available. Modern amenities and facilities were appreciated, especially the lovely modern bathrooms and showers. The rooms are described as immaculate and ready early, contributing to a hassle-free check-in experience.
However, some guests identified areas for improvement. Some of the rooms were described as dated and in need of updating with certain furnishings and decors appearing a bit tired. The size of the rooms varied with several guests pointing out that some rooms were on the smaller side and a few specifically mentioned issues like poor natural daylight, a slight musty smell or cold temperatures despite the heater being on.
Despite the minor drawbacks, many guests enjoyed lovely views from their rooms and applauded the overall cleanliness and comfort. The staff’s exceptional service added to the positive experience, making the stay at The Fountain Hotel meet most travelers' needs fully.
Beds
The Fountain Hotel generally offers a comfortable sleeping experience with numerous guests praising the beds for their comfort and cozy feel. Many described the beds as comfortable, excellent and even incredibly and extremely comfortable, ensuring a good night's sleep. The thick mattresses and pillows were often mentioned positively, contributing to the overall restful experience. However, some guests experienced inconsistencies, such as lumpy or squeaky mattresses and a few found the beds to be less comfortable or in need of replacement. Despite these occasional concerns, the majority of reviews reflect a satisfying and restful stay at the hotel, noting that the beds are generally comfortable and conducive to a pleasant sleeping experience.
Cleanliness
During my stay at The Fountain Hotel, I was pleased with the overall cleanliness of the establishment. The rooms consistently met high standards with many guests noting their spotless and tidy conditions. Both the bedrooms and bathrooms were remarked upon for their cleanliness with particular praise for modern, clean bathroom facilities. The warm, clean rooms contributed to a comfortable stay.
However, the decor appeared dated to some guests with parts of the property giving off a musty smell, which seemed to be a result of the building's age. While most areas were cleaned effectively, there were occasional mentions of sticky and grubby spots that could use more attention. Despite these minor issues, the general feedback was positive, highlighting clean and well-maintained rooms that provided a functional and comfortable environment for travelers.
Staff
The Fountain Hotel boasts an exceptional team, consistently receiving high praise from guests for their friendliness and hospitality. The staff are frequently described as very welcoming, cheerful and polite, creating a pleasant atmosphere throughout the hotel. Guests noted that the team's attentiveness and helpfulness were standout qualities with many feeling that the staff could not do enough to ensure a comfortable stay. Whether dealing with knowledgeable and professional service or simply offering a warm, friendly greeting, the staff excel in making guests feel at home.
Owners of the hotel also receive high marks, being described as exceptional and keen to help. Guests appreciated efficient and accommodating service with special mentions of dynamic staff members and well-planned breakfast arrangements. The welcoming hosts and friendly demeanor of the team contribute significantly to guests' positive experiences. Overall, the hotel staff's commitment to excellent service and a welcoming environment make a significant impact on visitors, often being highlighted as one of the best aspects of staying at The Fountain Hotel.
Parking
The Fountain Hotel offers a variety of parking options, including free car parking at the back of the hotel and nearby on-street parking, which guests have found useful. Many reviewers appreciated the available and secure parking spaces, noting that it was easy to get to and provided a sense of safety for both cars and bikes. However, some guests experienced challenges such as a very tight entrance and limited parking spaces, leading at times to the need for street parking. There were also mentions of tightly packed and problematic car parking with calls for clearer parking instructions. Despite these occasional issues, the presence of both private and public parking options was generally seen as a positive aspect of staying at the Fountain Hotel.
Family
The Fountain Hotel appears to be a largely family-friendly destination, particularly praised for its welcoming and accommodating environment for families with young children. Frequent visitors highlight the sense of being treated like family, making it a repeat choice for many. The hotel offers family rooms, suggesting suitable accommodations for larger groups. Parents appreciate the convenience of being able to store essential items like insulin for their children. Breakfast seems to be a communal and inclusive experience where children are also welcome. While there was a minor mention of noise from neighboring families, overall, The Fountain Hotel is recognized as a great family hotel due to its friendly and welcoming hosts and child-friendly amenities.
Dog Friendly
At The Fountain Hotel, guests consistently highlight a notably dog-friendly atmosphere. The hotel impresses with its genuinely welcoming attitude towards dogs, which extends to allowing them in most areas, except the breakfast room. Many guests appreciated being able to bring their pets along, enhancing their overall stay. The staff is praised for being accommodating not just to humans but to canine companions as well, ensuring both receive a warm welcome.
The hotel goes a step further by offering a dog-sitting service, a unique amenity that adds to the convenience for pet owners. Some guests mentioned that the decor in non-pet-friendly rooms is superior, hinting at a potential compromise in aesthetics for the convenience of having dogs in the room. Small rooms were noted to be a bit tight for couples with dogs, but this did not overshadow the overall positive experience.
Overall, The Fountain Hotel stands out for its dog-friendly environment and thoughtful services aimed at making stays comfortable for both guests and their four-legged friends.
No, The Fountain Hotel doesn't have any pool.
No, a spa isn't available at The Fountain Hotel.
Yes, The Fountain Hotel welcomes dogs.
Yes, parking facilities are available at The Fountain Hotel.