Hawes, Market Place54.304172,-2.199466(Show on Map)
7.2
Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Cocketts Hotel, located in the picturesque village of Hawes, earns high praise for its prime location. Nestled on the high street, it provides stunning views of the Yorkshire Dales and easy access to local attractions such as the Wensleydale cheese factory and walking trails. The convenience of ample free parking, proximity to a local pub and the peaceful, yet vibrant surroundings make it an ideal retreat.
Guests consistently commend the cleanliness and comfort of the hotel rooms. The accommodations are described as cozy, quiet and stylishly decorated with some rooms offering spacious bathrooms and modern amenities like Smart TVs. Although there are occasional mentions of rooms needing updating and minor maintenance issues, the overall satisfaction with cleanliness and ambiance remains high.
The hotel's breakfast offerings are well-received, featuring a variety of fresh fruits, cereals and a cooked-to-order full English breakfast that guests find delicious and hearty. The breakfast service is consistently described as prompt and friendly. Despite minor issues such as overcooking and limited continental options, the breakfast experience generally enhances guest satisfaction.
While dinner options at Cocketts Hotel receive mixed reviews, the positive feedback highlights a superb dining experience when the restaurant is operational. Guests enjoy the quality and variety of meals with outstanding service and a good selection of wines and beers. However, the occasional unavailability of the restaurant and bar due to redevelopment or chef availability has led to some disappointment.
Across the board, the staff at Cocketts Hotel are celebrated for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. The exceptional hospitality, from warm welcomes to helpful assistance during meals, significantly contributes to the hotel's positive atmosphere.
The free Wi-Fi generally receives positive feedback for its efficiency, although some guests note areas where the connection could be stronger. The hotel is also praised for its family-friendly environment, offering a quaint and cozy retreat with convenient parking and thoughtful amenities for children.
Guests with pets appreciate the hotel's dog-friendly policies and welcoming staff. The hotel accommodates pets well, despite minor restrictions and the occasional logistical issue.
Overall, Cocketts Hotel stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, providing a charming and hospitable stay for visitors to Hawes.
Categories
Family
Dog Friendly
Cheap
Small
Room Types
Budget Double Room
Budget Single Room
Deluxe Double Room with Bath
Deluxe Double Room with Shower
Double Room with Private Bathroom
Economy Single Room
Small Double Room
Standard Double Room
Superior Double Room
Triple Room
Triple Room with Shower
Twin Room with Private Bathroom
Two-Bedroom Cottage
Guest Reviews
7.2
Good
Review Summaries
Location
Nestled in the heart of the charming village of Hawes, Cocketts Hotel boasts a prime location that couldn't be more perfect for visitors. Situated right on the high street, the hotel is surrounded by a picturesque setting with stunning views of the Yorkshire Dales from various vantage points. Guests consistently highlight the hotel's central position, which provides easy access to all the shops, cafes and local attractions, including the Wensleydale cheese factory and numerous beautiful walking trails.
The hotel's spot directly across from a lovely local pub and being just steps away from an ample free parking area adds to its convenience. Despite its central location, many reviews note the peacefulness of the surroundings, offering both the buzz of the village and a tranquil retreat. For those embarking on the Pennine Way or attending local events like weddings, the positioning of Cocketts Hotel proves to be incredibly advantageous.
In addition to its superb location, guests appreciate the hotel's historic charm and the welcoming atmosphere provided by the friendly and accommodating staff. The combination of cleanliness, comfortable rooms and a good breakfast enhances the overall guest experience, making it an excellent choice for travelers seeking both convenience and a touch of rustic elegance in the beautiful setting of Hawes.
Breakfast
Cocketts Hotel in Hawes has garnered largely positive feedback from guests when it comes to its breakfast offerings. Many reviews highlight the hotel's breakfast as being very good to excellent with quality ingredients and a well-presented spread. Guests appreciated the variety and freshness of the continental breakfast with fresh fruit, cereals and pleasant coffee often noted.
The cooked breakfast received high praise as well with several guests describing it as delicious, hearty and beautifully prepared. Notably, the full English breakfast, which was freshly made to order, was a hit among guests, highlighting the tastiness of the bacon and sausages. The service during breakfast was often commended for being prompt and friendly, enhancing the overall dining experience.
A few guests did mention some areas for improvement. There were comments about issues with overcooking certain items and a lack of variety at times, particularly in the continental options. Some reviews pointed out the absence of hot breakfast despite it being advertised, which led to some disappointment.
Overall, Cocketts Hotel has left many visitors satisfied and impressed with its breakfast, underlining the quality, taste and service provided by the staff. The positive aspects of the breakfast experience at Cocketts seem to outweigh the negatives for most guests, making it a noteworthy part of their stay.
Dinner
Cocketts Hotel has garnered mixed feedback regarding its dining options, but the positive reviews highlight some exceptional experiences. Guests have praised the dinner, describing it as good, superb and beautifully cooked. The food quality often receives high marks with terms like fabulous, delicious and amazing frequently mentioned. Diners enjoyed a variety of meals, complimenting the extensive choice at dinner and an excellent selection of beers and wines. Many found the hospitality to be outstanding with some looking forward to their next meal at the hotel.
However, there have been several instances where the restaurant and bar were closed, leaving some guests disappointed and seeking alternatives at local establishments. Occasional redevelopment and unavailability of a chef led to limited food options, particularly for larger dinner parties or those wanting a hot breakfast. Despite these challenges, the positive dining experiences at Cocketts Hotel suggest that when operational, the restaurant delivers highly satisfying meals.
Rooms
Cocketts Hotel offers a mix of experiences when it comes to room accommodations. Many guests appreciated the consistency in cleanliness and comfort, highlighting the rooms as cosy, quiet and clean. There were notable mentions of lovely, warm rooms with charming decor, providing a pleasant stay for visitors. Spacious rooms and large bathrooms were well-received by some guests, making a comfortable environment for the night. Some guests noted the exceptional charm and coziness of their accommodations.
The hotel's decor received positive remarks for being lovely and stylish with some rooms equipped with modern amenities like Smart TVs and fully furnished setups. Rooms facing the back of the hotel offer delightful views and an extra touch of tranquility.
However, several guests reported rooms that appeared tired, dated or in need of updating, pointing out issues such as small or cramped bathrooms, insufficient amenities and small sizes. Instances of poor lighting, maintenance issues and unwelcome odors were occasionally mentioned, indicating a need for improvements in certain areas.
While some rooms exceeded expectations with their spaciousness and views, others fell short, described as too small, cramped or not as described. Despite these inconsistencies, the hotel generally maintains a standard of cleanliness and comfort that many guests found satisfactory. Rooms at Cocketts Hotel are generally warm, clean and offer a peaceful retreat, though there’s room for improvement in both upkeep and better matching guest expectations with room offerings.
Beds
Cocketts Hotel's guests generally praise the comfort of the beds, frequently describing them as comfortable, lovely and clean. Many reviewers enjoyed a good night's sleep thanks to the large and comfy beds. The terms "super comfy" and "comfortable bed" appear regularly, indicating a positive consensus about the initial comfort level of the bedding. The secure and clean nature of the beds also adds to a favorable sleeping experience.
However, some guests noted issues with certain beds. For example, there are mentions of beds being creaky or squeaky, indicating possible wear and tear. A few reviews mention bed frames and mattresses needing updates. Additionally, some found the beds too hard, too soft or too small, pointing out variability in bed quality throughout the hotel. There were also occasional comments about beds being uncomfortable or not clean, highlighting areas for potential improvement.
Overall, while most guests found the beds at Cocketts Hotel to be comfortable and even fabulous, there are some inconsistencies that future guests might want to consider.
Cleanliness
Cocketts Hotel impresses with its exceptional cleanliness, offering spotless rooms and well-maintained amenities. Most guests found their rooms to be clean, comfortable and tidy, providing a welcoming atmosphere throughout their stay. The hotel staff were consistently noted as helpful and friendly, contributing to the overall positive experience.
While the majority of the rooms were praised for being very clean and tidy, there were occasional mentions of areas needing attention, particularly in the bathrooms where mold and worn-out fittings were noted. Some guests highlighted issues with room decor, such as peeling wallpaper and rusty radiators, indicating that certain areas could benefit from updates.
Despite these minor grievances, the hotel's dedication to cleanliness stood out with many guests applauding the immaculate conditions of their rooms and common areas. The breakfast received mixed reviews, yet the cleanliness of the dining area was generally well-regarded.
Overall, Cocketts Hotel leaves a lasting impression for its cleanliness and comfortable accommodations, making it a reliable choice for travelers seeking a clean and hospitable stay.
Staff
Cocketts Hotel has garnered a lot of praise for its workforce with an overwhelmingly positive sentiment from its guests. Commentaries consistently highlight the staff's friendly and welcoming demeanor with many guests emphasizing how helpful and accommodating the team is. Another recurring theme is the attentiveness of the staff, often described as professional and courteous.
Guests have noted the exceptional hospitality, pointing out that the staff went above and beyond to ensure a pleasant stay. From warm greetings upon arrival to the helpful assistance provided during meals, the care given by the team did not go unnoticed. The management and owners also received commendations for their amiable and welcoming nature, further enriching the guest experience.
Even in specific situations, individual staff members have been celebrated for their efforts, such as during breakfast service where extra measures were taken to ensure guest comfort. Overall, the general sentiment reflects a workforce that is efficient, hospitable and dedicated to offering excellent service, contributing significantly to the positive atmosphere at Cocketts Hotel.
Wi-Fi
Cocketts Hotel has received generally positive feedback regarding its Wi-Fi. Most reviews highlight that the Wi-Fi was good with some guests describing the reception as excellent. There are mentions of occasional issues with a few guests noting that the Wi-Fi connection needed to be stronger, especially in certain areas like the loft bedroom or that it was not working in their room. Despite these points, the hotel shines in terms of service with guests appreciating the owner's helpfulness in setting up the Wi-Fi and great overall communication from the hotel team.
Family
Cocketts Hotel provides a quaint and welcoming atmosphere, making it a charming option for families seeking a rural escape. Parking near the hotel is relatively easy, adding to the convenience for those traveling with small children. The hotel exudes a family feel and many guests found it perfect in its cozy ambiance. The inclusion of a kid's bed cover in rooms highlights their effort to cater to younger guests. Despite some challenges with limited dining options for families and the occasional smaller room size, the overall experience leaves a positive impression. The clean and quaint environment, combined with the family's desire to return, suggests that Cocketts Hotel can be a delightful getaway for a family-friendly stay.
Dog Friendly
Cocketts Hotel is highly regarded for its dog-friendly environment. The staff are recognized for being welcoming and accommodating to pets, making it a pet-friendly destination for travelers. Guests have peace of mind knowing that the hotel accepts pets and provides a very dog-friendly atmosphere. Though the spaces available for pets may be somewhat small and there are strict rules regarding leaving dogs unattended, the overall experience is positive. Guests appreciate being able to have their dogs with them during breakfast and the convenience of nearby check-in for dogs. Despite some minor issues such as occasional barking from the owners’ dogs and the need for designated areas, the hotel ensures a pet-friendly stay, earning it frequent praise for its approach to accommodating animal companions.
FAQ
No, Cocketts Hotel doesn't have any pool.
No, a spa isn't available at Cocketts Hotel.
Yes, Cocketts Hotel welcomes dogs.
No, parking facilities aren't available at Cocketts Hotel.
