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Summary of reviewsThe Leonardo Hotel Heidelberg City Center enjoys a favorable reputation among guests, especially for its convenient location and excellent services. Nestled between the main train station and Heidelberg's old town, the hotel offers an ideal base for exploration, with easy access to shopping, dining, and historic attractions. This central yet peaceful location suits both tourists and business travelers seeking convenience and tranquility.
Guests frequently praise the hotel’s breakfast experience, noting the extensive and varied buffet that offers good value for money. The breakfast room's charming atmosphere, coupled with friendly and efficient staff, adds to the meal's appeal. The rooms are often described as spacious, clean, and well-furnished with comfortable beds, ensuring a restful stay. Although some rooms could benefit from updates, the overall impression is positive, with modern design and amenities such as balconies offering lovely views.
Cleanliness is a hallmark of the hotel, with guests appreciating the tidy and well-maintained facilities. Despite occasional critiques regarding certain areas in need of renovation, the overall ambiance is modern and comfortable. The staff’s friendly and professional demeanor enhances the guest experience significantly, provided through attentive service and effective communication in English. This dedication contributes to the welcoming environment that the hotel upholds.
While the hotel's free Wi-Fi receives mixed reviews concerning its stability and pricing, other amenities such as the convenient underground parking have been favorably noted for their accessibility, despite a higher daily fee. The hotel also shines as a pet-friendly establishment, offering suitable accommodations and a warm reception for dogs.
For families, the Leonardo Hotel Heidelberg City Center offers large, clean rooms at competitive prices and is equipped to cater to small families, enhancing its appeal. Meanwhile, its strategic location and efficient service make it highly recommended for business travelers, especially considering its conference facilities and good price-performance ratio.
In conclusion, the Leonardo Hotel Heidelberg City Center is highly regarded for its strategic location, comfortable accommodations, and exceptional service. While improvements in certain areas like decor and internet access can enhance its offerings, the hotel remains a solid choice for travelers seeking a pleasant and convenient stay in Heidelberg. Show more
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Dog Friendly Hotel
This hotel welcomes pets and has very good reviews. It is conveniently located in the city center.
Hotel near Nightlife Spots
Located on Bergheimer Strasse, this hotel is a bit further from the Old Town but still within reasonable distance to nightlife options. It provides a comfortable base with easy access to transportation for exploring the city.
Business Hotel
Centrally located, this hotel provides convenient access to business locations and amenities. It offers comfortable accommodations and services suitable for business travelers.
Hotel with Parking
On-site parking is available at this hotel. Guest reviews specifically mention stress-free parking just outside the hotel.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Room Types
Comfort Double or Twin RoomClassic-style room featuring air conditioning and a cable TV. Toiletries and a hairdryer are provided in the en suite bathroom.
Superior Double or Twin RoomThe Superior rooms are located on the top floors and feature free WiFi, air-conditioning, a 32-inch flat-screen TV.
Comfort Triple RoomClassic-style triple room featuring air conditioning and a cable TV. Toiletries and a hairdryer are provided in the en suite bathroom.
Superior Triple RoomThe Superior rooms are located on the top floors and feature free WiFi, air-conditioning, a 32-inch flat-screen TV, a sleeping armchair.
Family RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit has 1 bed.
Family StudioFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Located between Heidelberg's main train station and its historic old town, Leonardo Hotel Heidelberg City Center presents itself as a convenient hub for travelers exploring the city. A mere 10 to 15-minute walk connects guests to the bustling city center, where countless attractions and amenities await. The proximity to shopping districts, restaurants, and vibrant pedestrian zones provides ample opportunities for leisure activities, while Bismarckplatz, with its tram and bus connections, offers effortless access to the broader city. Moreover, the hotel is nestled in a quiet neighborhood, ensuring a peaceful retreat after a day of exploration. Ideal for sightseeing, its central location allows easy pedestrian access to landmarks such as the old town, the Neckar River, and the iconic Philosopher's Path, making it an excellent choice for both tourists and business travelers alike.
Breakfast
The breakfast experience at Leonardo Hotel Heidelberg City Center receives consistently high praise from guests. Reviewers frequently highlight the extensive and varied breakfast buffet, which includes a diverse mix of hot and cold options to suit different preferences, including vegetarian dishes. The quality and freshness of the offerings, such as fresh rolls, bread, pastries, eggs, cheese, and various cold cuts, are specifically noted. Many guests appreciate the hearty and plentiful nature of the meal, which leaves nothing to be desired and is always replenished promptly. The breakfast is not only delicious and rich but also seen as being of very good value for money, making it a standout feature of the hotel. Guests commend the charming atmosphere of the breakfast room and the friendly and efficient staff who enhance the dining experience. A few reviews mention some minor areas for improvement in replenishment speed during busy times or the occasional high price, but overall, the breakfast at this hotel is deemed exceptional and highly satisfying, contributing positively to the guest experience.
Rooms
At the Leonardo Hotel Heidelberg City Center, guests have consistently noted the spaciousness and cleanliness of the rooms as standout features. Many reviews highlight large, well-furnished accommodations with modern designs, often complemented by lovely views from balconies. The beds are frequently described as comfortable, contributing to a restful stay. Despite some minor issues with outdated decor and musty odors in a few rooms, the overall room experience remains positive. The hotel’s central location is another advantage, offering easy walking access to Heidelberg’s old town and public transport. Guests also appreciate the responsive and friendly staff who enhance the service quality. Breakfast receives praise for its quality, adding to the hotel’s appeal. While certain aspects like air conditioning and room temperature have room for improvement, the general consensus is that the hotel provides a comfortable and convenient base for exploring Heidelberg.
Beds
Traveling to Heidelberg and in search of a hotel with great beds? Look no further than the Leonardo Hotel Heidelberg City Center. Guests consistently praise the hotel for its exceptionally comfortable beds, often noting that they provide a restful night's sleep. The rooms are spacious and cozy, offering large beds that are both supportive and accommodating, with some guests appreciating the availability of different pillows for personal preference. Many reviewers specifically pointed out the comfort of the high mattresses and the quality of the bed linens. While the majority found the bedding to be pleasant, a few noted preferences for softer or firmer options. Overall, the hospitality at Leonardo Hotel ensures guests wake up refreshed and ready to explore Heidelberg, thanks to their focus on maintaining great sleep environments. Whether you're spending a single night or enjoying an extended stay, the comfortable beds come highly recommended by those who have experienced them.
Cleanliness
Leonardo Hotel Heidelberg City Center is consistently praised for its outstanding cleanliness and comfort, offering a pleasant experience for guests. The spacious and well-equipped rooms provide a cozy environment complemented by a cleanliness that garners frequent positive mentions. The bathrooms, although occasionally noted as needing updates, are generally maintained to high standards. Guests appreciate the comfortable beds, good air conditioning, and the hotel's modern, tidy ambiance.
Despite some occasional criticisms of specific areas in need of renovation, the hotel's interior cleanliness leaves visitors with a favorable impression, especially considering the hotel's external appearance. The attentive and friendly staff further enhance the guest experience, contributing to the overall atmosphere of cleanliness and comfort.
Located conveniently near the train station and the picturesque old town, with easy access to public transport, the hotel also benefits from its central location. With positive feedback on its clean facilities and well-maintained spaces, Leonardo Hotel Heidelberg City Center presents itself as a reliable option for those prioritizing hygiene and comfort in their travel accommodation.
Staff
The reviews of Leonardo Hotel Heidelberg City Center paint a consistently positive picture of the hotel's staff. Guests frequently highlight the exceptionally friendly and accommodating nature of the team, describing them as attentive, professional, and always willing to assist. The reception staff, in particular, receive praise for their courteous and efficient service, often going the extra mile to ensure guest satisfaction. Visitors also appreciate the staff's ability to communicate effectively in English, making interactions seamless and welcoming. Whether it's providing helpful city information, accommodating early check-ins, or simply offering a warm greeting, the staff at Leonardo Hotel Heidelberg City Center consistently enhance the guest experience with their dedication and genuine friendliness.
Wi-Fi
Leonardo Hotel Heidelberg City Center offers an Internet experience that garners a mix of feedback from its guests. Many reviews highlight a satisfactory Wi-Fi connection, with some guests noting that it worked well throughout their stay, even in their rooms. Wireless charging available on the nightstand adds a modern touch to the hotel's amenities. However, several guests experienced issues with Wi-Fi stability and reliability, particularly on higher floors. There are mentions of Wi-Fi disconnecting each night and needing a restart by the following day. The pricing structure for Internet access also drew some comments, with some guests noting disappointment in it being a charged service. Overall, while the internet service at the hotel is available and generally functional, there are areas for improvement in speed and consistency to meet the expectations of modern travelers.
Parking
The Leonardo Hotel Heidelberg City Center provides convenient parking facilities for guests traveling by car. This central hotel boasts an underground parking garage connected directly to the building, making it easy for guests to access their vehicles at any time. The garage is noted for its practicality and convenience, being directly beneath the hotel. It offers sufficient parking spaces, although some guests have commented on the tightness of the spaces and higher cost, with a daily fee of 17 euros. While this fee is considered by some to be steep, others appreciate the security and ease of having on-site parking. Additionally, there are alternative parking options available in the nearby area, including both free street parking and other garages. Overall, despite the cost, the hotel’s parking is regarded as a significant advantage, especially for its convenient location and easy accessibility in the heart of Heidelberg.
Family
Leonardo Hotel Heidelberg City Center receives positive feedback from guests who highlight its suitability for families. The hotel offers large, clean family rooms equipped with up to three full-size beds, often at a very good price, which appeals to small families. Guests appreciate the hotel’s family-friendly atmosphere and the provision of baby cots upon request, showing flexibility and readiness to accommodate young children. Although there are some critiques regarding the comfort of additional beds, the overall impression is positive, making it a recommended option for family stays. Pet owners will also find the hotel accommodating, as dogs are welcomed with a hospitable approach. However, potential guests planning family vacations should verify bed arrangements and might consider the hotel more suitable for short stays, given some reports of room and bed discomfort. Overall, the hotel is a solid choice for families seeking affordable and spacious accommodations in Heidelberg.
4 Star
The Leonardo Hotel Heidelberg City Center offers a mix of positive and less favorable impressions from its guests, predominantly aligning with typical attributes of a four-star establishment. Visitors appreciate the excellent price-performance ratio and commend the hotel for its very good standard and high-quality facilities. The strategic location close to the downtown area is frequently highlighted, making it convenient for guests to explore Heidelberg by foot. Many find the hotel pleasant and recommend it for a stay in the city, noting its modern and comfortable design. The bathrooms, described as excellent and fully equipped, add to the positive experience.
Despite its strengths, some aspects of the hotel fail to meet four-star expectations consistently. Cleanliness in rooms and common areas, as well as some aspects of service, have been pointed out as areas needing improvement. Noise from adjacent rooms is occasionally an issue, and certain amenities like consistent internet access could be enhanced. There are discrepancies in services, such as the availability of items on the bar's wine list, which could better align with four-star standards. Breakfast is considered overpriced, contributing to mixed reviews about the hotel's value when compared to the expectations set by the four-star rating. Overall, while the hotel excels in certain areas, a few shortcomings prevent it from universally upholding the four-star promise.
Business
Leonardo Hotel Heidelberg City Center makes a strong impression as a practical choice for business travelers and those on short city trips. Situated conveniently between the old town and the train station, it offers easy access, making it ideal for business travel. Guests highlight its location as one of its greatest assets, enabling a quick walk to explore Heidelberg's central attractions and enjoy nearby shopping and dining options.
The hotel's facilities and tidy rooms meet the essential requirements for a comfortable stay without indulging in high luxury. It is particularly noted for its excellent customer service, with friendly and helpful staff contributing to a positive experience. Leonardo Hotel is well-suited for hosting business meetings, thanks to its great conference rooms.
Guests frequently recommend this hotel for its good price-performance ratio and its suitability for short visits to the city. Given its efficiency and strategic location, the hotel proves to be more sensible for business trips rather than family vacations, living up to the expectations by providing very good value for the needs of business travelers.
Dog Friendly
Leonardo Hotel Heidelberg City Center is a standout choice for travelers with canine companions. Visitors consistently highlight the genuinely warm reception extended to both guests and their furry friends. The staff's attentiveness is not only for humans; dogs are often greeted with treats, ensuring they feel right at home. Accommodation is well-suited for pets, with amenities like dog beds and bowls readily available in the rooms.
The hotel's central location allows for convenient exploration, making it an ideal base for dog owners eager to discover the city with their pets. Breakfast time is particularly pleasant for dog owners, as they can enjoy their meal alongside their dogs in designated areas, such as a peaceful garden setting. This hotel clearly demonstrates a commitment to ensuring a comfortable and inclusive stay for guests and their four-legged family members.
No, Leonardo Hotel Heidelberg City Center doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Heidelberg City Center.
Yes, Leonardo Hotel Heidelberg City Center welcomes dogs.
Yes, parking facilities are available at Leonardo Hotel Heidelberg City Center.
No, Leonardo Hotel Heidelberg City Center doesn't have a gym.