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Summary of reviewsLeonardo Hotel Heidelberg is strategically situated just outside the bustling city of Heidelberg, offering an ideal location for travelers on road trips or those seeking a convenient stopover. Its proximity to major highways makes it easily accessible, and while not located in the city center, the hotel boasts excellent public transportation links, providing easy access to Heidelberg's attractions. It serves as a practical base for exploring the area, offering great value for money with quiet surroundings, friendly staff, and generous amenities.
Guests consistently praise the breakfast, highlighting its quality, variety, and catering to diverse dietary preferences, making it a standout feature of the hotel. While the dinner experience receives mixed feedback, with some diners appreciating the delicious offerings, improvement in menu variety and pricing could enhance satisfaction.
The spacious and clean rooms are frequently noted, providing comfort for both short stays and business trips. With modern amenities and quiet settings, they offer a restful environment despite some minor concerns over outdated furnishings and temperature control.
The hotel maintains high standards of cleanliness, upheld by diligent staff who enhance the guest experience significantly. Exceptional service from the friendly and professional team, particularly at the reception, ensures visitors feel valued and welcomed.
Free Wi-Fi is available throughout the property, suitable for casual use, though it occasionally experiences inconsistencies, particularly at peak times. Fitness and wellness facilities, including a gym and sauna, offer guests a chance to maintain their exercise routines, though the gym could benefit from more diverse equipment.
Beds in the hotel are praised for their comfort, contributing to restful stays despite occasional discrepancies in mattress firmness preferences. As a four-star accommodation, it provides a satisfying price-performance ratio, although not all aspects may fully align with typical four-star standards.
Particularly recommended for business travelers and those on road trips, Leonardo Hotel Heidelberg offers valuable amenities, such as spacious parking and a convenient location, ensuring a practical and enjoyable visit. While it may need some cosmetic updates, the overall hospitality experience, combined with its accessibility features, positions it as a reliable choice for travelers seeking convenience and comfort. Show more
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Categories
Business Hotel
The Leonardo Hotel Heidelberg offers 6 fully-equipped meeting rooms for up to 425 delegates. It is conveniently located near major companies and the Kongresshaus Stadthalle Heidelberg.
Accessible Hotel
The hotel offers facilities specifically for disabled guests, including accessible parking and rooms with disability-friendly bathrooms. Common areas also have wheelchair access.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Gym
Room Types
Comfort Double or Twin RoomThis room offers a flat-screen TV and a private bathroom with a hairdryer.
Some of these rooms provide tea/coffee facilities, a trouser press and a desk.
Executive Double RoomClassically decorated room with a fridge, a 32-inch flat-screen TV and private bathroom.
Executive Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 3 beds.
Guest Reviews
7.7
Good
Location
Situated just outside the bustling city of Heidelberg, the Leonardo Hotel Heidelberg offers a strategic location for travelers, particularly those on a road trip or looking for a convenient stopover. Its proximity to the highway makes it easily accessible and ideal for travelers continuing their journey through Germany or even beyond to destinations like Austria or Italy. The hotel provides ample parking, some of which may incur a fee, and is well-situated for those traveling by car, although public transportation options are also available with several bus stops located nearby.
While it’s not in the city center, the hotel boasts excellent connections to public transportation, specifically bus line No. 33, providing easy and stress-free access to Heidelberg's old town and other attractions. For those preferring to cycle, the distance to the city center is manageable in good weather. Despite being away from the city's hustle and bustle, guests can enjoy a quiet stay with large, clean rooms and a welcoming atmosphere.
The Leonardo Hotel is not only efficient for transit but also offers great value for money, with guests praising its friendly staff, generous breakfast, and quiet surroundings. It stands as a practical base for exploring Heidelberg and its nearby areas, serving those who value a peaceful refuge with easy access to the highway over close proximity to city sights. For visitors with flexibility in transportation, it offers a good balance of comfort and accessibility.
Breakfast
The breakfast at Leonardo Hotel Heidelberg consistently receives high praise from guests for its quality and variety. Many reviews highlight the excellent, extensive, and varied breakfast buffet, which offers a wide selection of delicious items, catering to all tastes, including options for vegetarians and vegans. Guests appreciate the regularly replenished offerings, the value for money, and the friendly, helpful staff that enhance the dining experience. The breakfast features tasty, fresh ingredients such as salmon, homemade jams, and gluten-free rolls, ensuring that everyone finds something to enjoy. While generally deemed fantastic, a few guests suggest room for improvement in terms of diversity, particularly in vegetarian options, and note that some items are not replenished towards the end of service. Overall, the breakfast is seen as a highlight of the stay, contributing to the hotel's reputation as a perfect choice for both brief stopovers and longer stays in Heidelberg.
Dinner
At Leonardo Hotel Heidelberg, the dinner experience gathers a mix of impressions ranging from satisfactory to subpar, though predominantly leaning towards the positives. Many guests appreciated the hotel's restaurant, highlighting the very good and delicious food offered in the evenings. They commend the great meals and consider the restaurant worth recommending to future diners. Despite some noting a limited menu, many found the dinner to be adequate, tasty, and with some specific mentions of excellent dishes like fish and chicken.
However, the dining experience isn't without its drawbacks. Several guests expressed disappointment over the limited and often meager dinner offerings. There were criticisms about overpriced meals and undercooked dishes, such as raw salmon. Some guests felt the dinner could have been better, citing bland flavors and lack of variety.
The restaurant's operating hours also posed challenges; it was closed on certain evenings, prompting some guests to venture into the city for alternative dining options. While service at the bar was praised for its pleasantness and nice staff, the high dinner prices left some guests expecting more for the cost, making them consider dining outside the hotel for better value.
Overall, while the dinner at Leonardo Hotel Heidelberg has its highs, particularly in terms of taste and service, there's a consensus on the need for a broader, more consistent menu to enhance the dining experience.
Rooms
Nestled with easy access to both the city center of Heidelberg and the highway, Leonardo Hotel Heidelberg offers a range of rooms that generally receive positive remarks for their spaciousness and cleanliness. Guests appreciate the size of the rooms, frequently noting them as large and comfortable, providing ample space even for families or groups. The functional setup often includes useful amenities such as coffee machines and mini fridges, enhancing the overall comfort of the stay. Beds across various rooms seem to be a highlight, consistently praised as large, cozy, and conducive to a good night's sleep.
While the furnishings are modern and adequate, some rooms do show signs of aging and could benefit from updates. Despite this, guests often find the accommodations perfectly suitable for short stays or business trips. The rooms that are air-conditioned offer a pleasant environment even during hot weather. However, temperature control can be an issue, as some guests mention rooms being too cold or too warm.
Noise levels appear manageable, with most rooms being quiet, allowing for restful sleep. Despite occasional mentions of smaller room sizes, especially cramped bathrooms, the overall sentiment leans towards satisfaction due to cleanliness and comfort. The staff is noted as friendly and welcoming, contributing to a positive overall experience. Whether it’s for a weekend getaway or an overnight stop, the Leonardo Hotel Heidelberg provides a solid accommodation choice, with great value for money considering its amenities and location.
Beds
The beds at Leonardo Hotel Heidelberg generally receive high praise from guests for their comfort level, contributing to a restful stay. Many visitors highlight the beds as being large, cozy, and wonderful, providing ample space and support. The mattresses are frequently described as good, with some guests emphasizing their suitability for a comfortable sleep. While some guests mention preferences for firmer or softer mattresses, many find the beds and mattresses to be of very good quality. The overall consensus seems to be that the hotel provides a serene and quiet environment that enhances the sleeping experience. However, a few guests noted that individual preferences for mattress firmness might not always align with what's provided, but this did not overwhelmingly detract from the positive feedback about the beds.
Cleanliness
At the Leonardo Hotel Heidelberg, guests frequently commend the establishment for its high level of cleanliness and friendly staff. Many reviews highlight that the rooms are very clean, spacious, and cozy, providing a comfortable stay. The hotel's well-maintained environment and the diligent efforts of the cleaning staff are positively noted by visitors. Much appreciation is given to the tidy public areas and the generously sized rooms equipped with modern amenities. Guests also find the hotel to offer good value for money, praising its convenient location with easy access to the city center. Despite the overall positive feedback, some guests have pointed out areas needing attention, such as outdated furnishings and occasional lapses in maintenance, particularly in bathrooms and carpets. Nonetheless, the hotel's commitment to cleanliness and its accommodating staff leave a lasting positive impression on its guests.
Staff
At Leonardo Hotel Heidelberg, the staff consistently receives high praise for their exceptional service and hospitality. Guests frequently describe the team as very friendly, accommodating, and consistently helpful throughout their stay. The reception particularly stands out, with many visitors highlighting the front desk staff for their professionalism and warm, welcoming approach. The receptionists, in particular, are noted for their attentiveness and competence, often becoming the highlight of the guests' experiences. Across all areas of the hotel, from housekeeping to the breakfast room, staff members are commended for maintaining a high standard of service that makes guests feel comfortable and valued. The fluent English-speaking staff also assist with local information, such as locating nearby amenities, adding to the overall convenience of the stay. Even with minor issues like language barriers, the hotel team goes out of their way to address and resolve them efficiently. The dedication to providing a pleasant and inviting atmosphere is a significant factor, making the hotel a favorite among returning guests. This consistent, friendly, and professional approach ensures that guests leave with positive memories and a desire to return.
Wi-Fi
Leonardo Hotel Heidelberg offers free Wi-Fi throughout the property, making it accessible for guests both in their rooms and common areas. Many guests have experienced good to excellent connectivity, noting that it works well for general browsing and basic internet activities. However, the quality of the Wi-Fi can vary, with some guests pointing out that it is not secured and occasionally experiences inconsistency, particularly in the evenings when usage is higher. While some visitors found the Wi-Fi to be a bit weak or slow, others mentioned that it was fast and worked perfectly for their needs. Streaming or attending online meetings might pose a challenge due to signal strength issues in certain rooms. Overall, it seems that the hotel’s Wi-Fi is suitable for light to moderate use, but might not meet the needs of those requiring a more robust and secure connection for business purposes.
Gym
Leonardo Hotel Heidelberg offers guests the convenience of utilizing its fitness and wellness facilities, including a gym and sauna. Modern equipment is featured in the gym, which provides new machines and long opening hours, starting from 7 AM, making it accessible for early risers. Despite being small and primarily equipped with cardio machines such as treadmills, bicycles, and ellipticals, the gym serves as a good option for guests aiming to maintain their exercise routine while traveling. The availability of the sauna adds a welcome relaxation benefit, enhancing the guest experience. Many visitors appreciate the free sauna access and enjoy the variety of showers after. The helpful and friendly staff contribute positively to the visit. While the fitness area is generally clean, some reviews note issues with maintenance and a lack of options for weight training; it is predominantly focused on cardio activity. Overall, the wellness amenities at Leonardo Hotel Heidelberg are praised for their availability, contributing to a well-rounded hospitality experience.
4 Star
Leonardo Hotel Heidelberg presents itself as a clean and comfortable option for travelers seeking affordable mid-range accommodations. With a modern design and pleasant atmosphere, the hotel offers a superb location with easy public transport access to the old town. While the hotel provides good value for money and a satisfying price-performance ratio, guests have expressed that certain aspects, like its aging exterior, simple breakfast options, and overall four-star expectations, may not fully align with the typical standards associated with this rating. Despite these concerns, the hotel remains a recommended choice for those prioritizing convenience and comfort over luxury, resulting in a positive yet slightly mixed impression from visitors.
Business
The Leonardo Hotel Heidelberg is highly recommended for business travelers looking for convenience and affordability. With its strategic location near major highways and industrial areas, guests find it ideal for quick access to both business and tourism spots. The hotel is particularly noted for its excellent value for money, offering comfortable rooms and a great price-quality ratio. Business amenities are complete and satisfactory, making it a suitable choice for short-term stays, business meetings, and seminars. The friendly staff and good food service add to the pleasant experience. Besides ease of accessibility, there is a spacious parking lot that accommodates larger vehicles, making it convenient for those driving in from afar.
This business hotel is praised for its efficient service and is recommended for transit stays and weekend excursions around Heidelberg, being only a few kilometers from the city center. While the hotel may need some cosmetic updates, it nonetheless maintains a clean and practical environment suitable for short business trips. Whether it's for a brief business stay or as a stop during a road trip, the Leonardo Hotel Heidelberg offers a reliable standard for business accommodation with reasonable pricing and friendly service.
Accessible
Leonardo Hotel Heidelberg offers a mixed experience regarding accessibility for guests with disabilities. The hotel is generally praised for being barrier-free, with excellent facilities for wheelchair users, especially in the bathrooms of certain rooms. The staff provides exceptional service, offering helpful information about nearby bus stops, which contribute to the hotel's good connection to public transportation. Access to the hotel itself is straightforward, either by bus or motorway, and ample disabled parking spaces are available on-site.
However, potential guests should be aware that some areas of the hotel may pose challenges, particularly those without elevator access. Certain rooms, specifically in annexes, are only reachable via stairs, which can be inconvenient for those with mobility issues. While the location is a bit outside the city center, it remains accessible and well-connected, ideal for easy commutes into town, especially by bike or during fine weather. The facilities may show their age, but they've been well-maintained and renovated, offering a comfortable stay. Despite a few drawbacks, the hotel's convenient transportation links and dedicated service make it a viable option for travelers with accessibility needs.
Dog Friendly
Leonardo Hotel Heidelberg offers a warm and welcoming environment for guests traveling with their furry companions. The hotel is praised for its dog-friendly amenities and services, making it a convenient choice for pet owners. Dogs are allowed in several common areas, including the breakfast room and the restaurant, which highlights the hotel's accommodating nature. The attentive staff ensures not only the comfort of human guests but also extends thoughtful care to their canine counterparts. Additionally, there is a designated area for walking dogs, allowing for easy and enjoyable stays. Although there is an additional fee for bringing pets, the overall pet-friendly atmosphere makes this a popular choice for travelers who wish to include their four-legged friends in their journeys. The hotel’s ability to provide larger rooms upon request caters well to those visiting with multiple pets. Overall, Leonardo Hotel Heidelberg offers a comfortable and inclusive experience for guests with pets.
No, Leonardo Hotel Heidelberg doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Heidelberg.
Yes, Leonardo Hotel Heidelberg welcomes dogs.
No, parking facilities aren't available at Leonardo Hotel Heidelberg.