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Summary of reviewsWohlfühl-Hotel Neu Heidelberg is highly regarded for providing a comforting and convenient stay for its guests. Located in a tranquil residential area west of Heidelberg, the hotel offers a peaceful retreat with excellent connectivity to the city’s main attractions. It serves as an ideal base for exploring Heidelberg, thanks to its proximity to public transport and the highway.
Guests commend the hotel for its immaculate cleanliness and modern, well-maintained rooms. The inviting interiors are thoughtfully designed with spacious layouts, quality mattresses, and ample storage, catering to both individuals and families. Many rooms feature cozy settings with balconies, adding to the stylish and comfortable ambiance.
The breakfast experience stands out with its extensive and varied buffet, consistently replenished to maintain freshness and cater to different tastes. Guests appreciate the quality and taste of the offerings, making it a significant highlight of their stay. The hotel restaurant is equally praised for its delicious seasonal dishes, excellent price-performance ratio, and polite service, often making dining within the hotel a rewarding experience.
The attentive and courteous staff enhance the hotel experience, consistently acknowledged for their friendly and accommodating nature. From a warm welcome at reception to attentive service during breakfast, the team's dedication to guests' comfort is evident. The hotel also provides dependable Wi-Fi access, though some occasional connectivity issues are noted.
Emphasizing guest comfort, the hotel features comfortable beds and air-conditioned rooms, contributing to restful nights. While some guests found the mattresses slightly firm, overall satisfaction with the bedding is high. The combination of these thoughtful amenities ensures Wohlfühl-Hotel Neu Heidelberg is a preferred choice for visitors seeking a clean, modern, and relaxing lodging experience. Show more
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Hotel Taking Steps Towards Sustainability
This hotel emphasizes an ecologically responsible operating philosophy with measures to minimize resource consumption. It utilizes efficient technologies like heat pumps and combined heat and power, along with renewable energies such as solar thermal and geothermal.
Family Friendly Hotel
Business Hotel
4-Star Hotel
Room Types
Single Room SuperiorModern, non-smoking room featuring a flat-screen TV, air-conditioning seating area and walk in shower.
Double Room SuperiorModern, non-smoking room featuring a flat-screen TV, air-conditioning seating area and walk in shower.
Double Room PremiumModern, non-smoking room featuring a flat-screen TV, seating area and work desk. Most of these rooms have a balcony.
Comfort Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Economy Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.
Comfort Plus RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 3 beds.
Guest Reviews
8.2
Very Good
Location
Nestled in a serene residential area west of Heidelberg, Wohlfühl-Hotel Neu Heidelberg offers a tranquil retreat away from the bustling city center. Despite its peaceful surroundings, the hotel boasts excellent connectivity, making trips to the historic old town or other districts of Heidelberg effortlessly convenient. Guests can rely on nearby tram, bus, and S-Bahn lines for quick access to the city's attractions, including the magnificent Heidelberg Castle and the scenic Neckar River.
The hotel's strategic location also makes it an ideal choice for travelers passing through, thanks to its proximity to the highway. Furthermore, it's conveniently situated for cycling enthusiasts eager to explore the picturesque landscapes along the Neckar. Visitors praise the hotel's cleanliness and appreciate its quiet setting, where clean rooms and comfortable beds contribute to a restful stay. Wohlfühl-Hotel Neu Heidelberg's combination of a peaceful environment and superb transport links provides the perfect base for exploring the charming city of Heidelberg.
Breakfast
The breakfast experience at Wohlfühl-Hotel Neu Heidelberg is generally impressive and well-regarded by guests. Most reviews highlight the extensive and diverse breakfast buffet, which consistently offers a plentiful selection catering to various tastes. Guests appreciate that the buffet is consistently replenished, ensuring freshness and availability throughout breakfast hours. Remarks often describe the breakfast as very good, delicious, and even super delicious, with a wide variety of fresh dishes that are both hearty and tasty. The ambiance of the breakfast area is noted as nice and cozy, contributing to a pleasant start to the day. While a few comments mention that the breakfast can be somewhat basic or sparse at times, these are outweighed by positive reviews emphasizing the quality and variety available. Overall, the breakfast at Wohlfühl-Hotel Neu Heidelberg is a strong point of the stay, offering an excellent and satisfying meal to start the day.
Dinner
At Wohlfühl-Hotel Neu Heidelberg, guests consistently praise the hotel restaurant for its delicious food and excellent price-performance ratio. The cuisine receives commendations for being very good to great, with many appreciating the generous portions and tasty seasonal and fresh dishes. The restaurant's dignified atmosphere and reasonable pricing are often highlighted, making it a highly recommended dining spot within the hotel. Friendly service enhances the dining experience, and the meals are frequently described as worth every cent. Despite occasional closures, particularly during holidays and weekends, the restaurant remains a popular choice among guests who appreciate the quality and value it offers. For those seeking alternatives, there are other eateries nearby to explore.
Rooms
Nestled just outside of town, the Wohlfühl-Hotel Neu Heidelberg offers an inviting stay with its modern and recently renovated rooms. These rooms are designed with comfort and practicality in mind, featuring thoughtful furnishings and meticulous maintenance. Guests appreciate the spaciousness, with many rooms providing ample space for families, including options with double and bunk beds. The interiors are stylish and cozy, ensuring a restful night with quality mattresses and the added comfort of air conditioning. Large closets offer plenty of storage, complementing the overall functional design.
The bathrooms are designed with care, offering appropriate space and essentials to meet any needs. Electric shutters allow rooms to be completely darkened, contributing to a peaceful sleep environment. Guestrooms are consistently highlighted for their cleanliness and organization, embodying a high standard of maintenance.
Bright and airy, some rooms include balconies, providing a lovely retreat to relax. The hotel’s modern design resonates throughout, creating a stylish yet comfortable atmosphere. Visitors have expressed satisfaction with the overall decor and the practicalities such as large TVs and effective air conditioning systems. The combination of well-appointed features and inviting room design makes Wohlfühl-Hotel Neu Heidelberg a delightful choice for those seeking a clean, modern, and comfortable lodging experience.
Beds
The Wohlfühl-Hotel Neu Heidelberg has garnered positive feedback from guests about its beds, which are frequently described as very comfortable and great for families. Most visitors found the mattresses to be of good quality, leading to restful nights and smooth mornings without any aches. Although a few guests mentioned that the mattresses were somewhat hard for their liking, the overall sentiment remains favorable, emphasizing comfort. The beds and pillows provided are generally praised, contributing to a relaxing hotel experience. Additionally, guests appreciate the clean bathrooms and air-conditioned rooms, enhancing the overall comfort of their stay.
Cleanliness
Wohlfühl-Hotel Neu Heidelberg consistently earns praise for its exceptional cleanliness, as noted by guests who have stayed there. The establishment is described as very clean, with rooms that are always thoroughly maintained. Guests highlight the spotless condition of the rooms, emphasizing both comfort and functionality. The cleaning staff receive high commendations for their efforts, ensuring that every nook is perfectly clean. From the shower cabins to furnishings, the attention to detail is remarkable, reflecting the hotel's commitment to hygiene and order. This modern facility, located in a peaceful neighborhood, combines cleanliness with a well-maintained atmosphere, contributing to a relaxing and trouble-free stay. Whether appreciating the cleanliness alongside the hotel's good equipment or enjoying new and comfortable furniture, visitors of Neu Heidelberg appreciate this hallmark of the hotel, ensuring guests a serene experience.
Staff
The staff at Wohlfühl-Hotel Neu Heidelberg consistently receives high praise for their friendliness and helpfulness. Guests frequently comment on being warmly welcomed and note the accommodating nature of the team throughout their stay. The reception and breakfast staff receive particular mention for their professional and attentive service. Reviewers describe the employees as not only friendly and eager to fulfill guests' needs but also gentle and responsive, ensuring a comfortable experience for visitors. Overall, the staff's dedication to providing excellent service significantly enhances the hotel experience.
Wi-Fi
The Wi-Fi experience at the Wohlfühl-Hotel Neu Heidelberg is generally positive, with several guests remarking that the Wi-Fi worked perfectly and described it as fantastic or good. Accessing the Wi-Fi is convenient, with a Wi-Fi code provided in the room, though some guests had to retrieve the password themselves. However, it's worth noting that there have been occasional issues, with a few guests experiencing poor connection quality, including disconnection problems when using tablets and instances when the Wi-Fi was down throughout a stay. Despite these concerns, many guests have been satisfied with the Wi-Fi quality overall at the hotel.
No, Wohlfühl-Hotel Neu Heidelberg doesn't have any pool.
No, a spa isn't available at Wohlfühl-Hotel Neu Heidelberg.
No, Wohlfühl-Hotel Neu Heidelberg doesn't allow dogs.
No, parking facilities aren't available at Wohlfühl-Hotel Neu Heidelberg.
No, Wohlfühl-Hotel Neu Heidelberg doesn't have a gym.