Summary of reviews related to the '4 Star' category
Embassy Suites By Hilton Plainfield Indianapolis Airport is a fantastic hotel, according to its guests. The hotel is conveniently located near the airport, which is perfect for guests who are looking for a place to stay before or after their flights. Most of the guests were completely satisfied with their stay, describing it as superb, very good and fabulous.
The rooms are great and guests were surprised by the refreshing interior design. They also appreciated the breakfast which was described as fabulous with a good selection of food.
However, some guests mentioned that there is no 24-hour shuttle service to the airport. Additionally, some of the staff at the front desk could be more customer-friendly and understanding.
Overall, this hotel is a nice spot for a 1 night stay on the outskirts of Indianapolis. The guests were surprised by the hotel and described their stay as amazing, superb and refreshing. Embassy Suites By Hilton Plainfield Indianapolis Airport is definitely worth considering for anyone planning a visit to the area.
Summary of reviews related to the '4 Star' category
If you're looking for a modern and spacious hotel near the Indianapolis airport, SpringHill Suites by Marriott Indianapolis Airport/Plainfield might be worth checking out. Although some reviewers mentioned noise issues and a weak breakfast, overall, guests had a great stay thanks to the friendly staff, sleek and stylish furniture and appliances and good amenities such as the fitness center. This Inteletravel travel agent even plans to recommend it to clients. Guests also appreciated the comfortable beds with plenty of outlets and the in-room streaming services. If you're feeling peckish, the breakfast buffet offers good options including hot items and a waffle maker. Keep in mind there are no soda machines on the floors, but that's a small inconvenience compared to the quality of the hotel.
Quality Inn & Suites Brownsburg - Indianapolis West is favorably regarded for its strategic location, offering easy access to key attractions and amenities. Situated conveniently off the interstate, it provides proximity to shopping centers, restaurants, and a racetrack, making it an ideal choice for visitors attending local events or seeking a connection to Indianapolis without staying directly downtown. Guests appreciate starting their day with the hotel's breakfast, which though basic, offers a variety of options including popular choices like scrambled eggs, sausages, and waffles.
Rooms are generally noted for their cleanliness, with first-floor ADA accessible options being particularly praised. However, some guests have pointed out issues with unpleasant odors and maintenance, such as outdated bathrooms and non-functioning amenities like the pool. Cleanliness is frequently highlighted as a positive aspect, though there are occasional criticisms about specific areas needing more frequent attention.
The staff at the hotel earns commendation for their friendliness and helpfulness, with individuals like Kathy receiving specific mention for exceptional service. Management's willingness to accommodate special requests, like adjusting breakfast timings, adds to the positive reviews. While there are minor critiques about professionalism in some cases, the staff's overall warm and welcoming demeanor contributes significantly to the guests' experiences.
Guests find the beds provide a varied experience, with many praising their comfort, whereas others feel improvements could be made due to reports of either overly firm or lumpy mattresses.
An area of notable disappointment is the swimming pool, which has been non-functional for an extended time despite being advertised. This has been a letdown, especially for families hoping to enjoy this feature.
In summary, Quality Inn & Suites Brownsburg - Indianapolis West is a conveniently located and affordable accommodation choice, highlighted by its friendly staff and generally clean environment. Some areas, particularly maintenance and the condition of certain amenities, could benefit from improvements to enhance the overall guest experience.