Hermosillo, Boulevard Paseo Rio Sonora Norte#98, Proyecto Rio Sonora29.068942,-110.962944(Show on Map)
9.0
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Lucerna Hermosillo is highly lauded for its excellent location, providing guests with convenient access to amenities such as a nearby Starbucks, shopping mall and other local attractions. The hotel's strategic position makes it an attractive choice for both business and leisure travelers with easy access from major roads and close proximity to visa offices and plazas.
Guests consistently praise the hotel's staff for their exceptional service, describing them as attentive, friendly and professional. The warm reception and prompt responses to any requests significantly enhance the overall guest experience, making the hotel stand out for its hospitality.
The rooms at Hotel Lucerna Hermosillo receive high marks for their spaciousness, contemporary design and comfort. Many guests appreciate the thick comforters, large spaces and welcoming ambiance created by the modern decoration. Cleanliness is another strong point with the hotel maintaining high standards throughout its premises, despite a few minor areas for improvement.
The hotel's breakfast and dinner experiences receive mixed reviews. While many guests find the breakfast delicious and ample, some criticize the lack of variety and high cost. Similarly, the dinner's taste and service are generally praised, but some guests feel that the prices are steep and that service can sometimes be inattentive.
The pool area, though small, is highlighted for its beautiful design and modern facilities. However, some guests have noted issues with lounger cleanliness and pool temperature. Despite these concerns, the pool area remains a comfortable and attractive spot for relaxation.
Beds in the hotel are a major point of satisfaction with numerous guests commending their comfort and the quality of the pillows, ensuring restful sleep.
In summary, Hotel Lucerna Hermosillo stands out for its prime location, excellent service, comfortable rooms and high standards of cleanliness. While there are some areas for improvement, the overall guest experience is positive, making it a highly recommended choice for visitors to Hermosillo.
Categories
Pool
This hotel features a stunning outdoor pool and is known for its upscale amenities and exceptional service. On-site dining options serve delicious regional cuisine, enhancing the guest experience.
Outdoor Pool
Business
Known for its business-friendly amenities, this hotel is equipped with meeting rooms and business services. It caters to the needs of business travelers with its convenient location and facilities.
Parking
Hotel Lucerna Hermosillo features free private on-site parking with accessible parking options. No reservation is needed, and nearby parking is also available if the on-site area is full.
Accessible
Hotel Lucerna Hermosillo offers wheelchair access to common and public areas. Accessible parking is also available at the property, providing convenience for guests with disabilities.
Gym
Provides a modern gym with cardio and weight equipment, ensuring guests can maintain their fitness routine. The hotel's focus on comfort and service enhances the overall wellness experience.
Outdoor Pool
This upscale hotel features an outdoor pool surrounded by gardens and a poolside bar, offering a serene retreat. Guests can also enjoy a spa and fitness center on-site, enhancing relaxation and recreation options.
Room Types
Deluxe Double Room (newly renovated)Spacious room features bathrobes, a minibar and executive lounge access.
Deluxe King Room (newly renovated)The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Lucerna Select King RoomThe spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit has 1 bed.
Lucerna Select Double RoomThe spacious double room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Guest Reviews
9.0
Excellent
Review Summaries
Location
Hotel Lucerna Hermosillo boasts an excellent location, making it an ideal base for travelers wanting convenient access to various amenities. Guests appreciate its proximity to Starbucks and a nearby shopping mall, which are just a block away. The location's perfection enhances its appeal, especially for repeat visitors who always look forward to their stay. It proves particularly beneficial for those needing to visit the visa office, given its close vicinity.
The hotel's location is consistently praised by guests for its convenience and accessibility with easy access from two main roads. Nearby restaurants and plazas add to its charm, ensuring that dining and entertainment options are within short walking distances.
Besides its remarkable location, guests commend the comfort and service provided by the hotel. The facilities and friendly, honest staff contribute to memorable stays. The hotel’s accessibility makes it effortless to connect to various parts of the town, positioning it as a top choice for both business and leisure travelers.
Despite one instance of disappointment from a returning visitor, the overall consensus underscores Hotel Lucerna Hermosillo as a well-located, comfortable and highly recommended option for anyone visiting Hermosillo.
Breakfast
Hotel Lucerna Hermosillo offers a breakfast experience that garners a mixed response from guests. Many appreciate the taste and quality of the breakfast, describing it as delicious, ample and very good. Some highlight the bread and coffee as excellent. However, the breakfast buffet seems to be a point of contention. While some find it varied and tasty, others feel it lacks variety and features dishes that are not always fresh or appetizing with specific criticisms targeting items like the chilaquiles. The cost is another common concern with several guests finding both the buffet and à la carte options to be overpriced. Service quality during breakfast also receives mixed reviews. Despite these drawbacks, many guests still find the breakfast to be amazing and high-quality.
Dinner
Dining at Hotel Lucerna Hermosillo has garnered mixed reviews from guests. Many have praised the restaurant staff for their friendliness and kindness, particularly during breakfast. The food quality, described as super tasty by some guests, has also been a highlight for many. However, several guests have raised concerns about the cost, mentioning that both food and drinks, such as beer, are priced quite high. Some reviews note that the food did not meet their expectations with instances of cold dishes and inattentive service in the restaurant area. Despite these criticisms, the overall dining experience has received positive remarks in terms of service and taste.
Rooms
Hotel Lucerna Hermosillo offers spacious and quiet rooms, ensuring guests a comfortable and restful stay. The rooms stand out for their contemporary design, which is even better than the photos suggest. Many reviews highlight the excellent comfort provided by thick comforters and large, accommodating spaces. Guests frequently describe the rooms as very clean and nicely decorated, contributing to a pleasant ambiance.
The hotel also receives praise for the warm and kind reception from the staff, enhancing the overall experience. While some reviews note minor cleaning issues and the lack of certain amenities like a fridge or microwave, the overall impression is positive. The inviting property and excellent decoration in the rooms, lobby and hallways all add to the charm of this well-regarded hotel.
Beds
Hotel Lucerna Hermosillo receives high praise for its beds, consistently described as very comfortable. Guests frequently highlight the top-notch comfort of both the beds and mattresses, which contribute significantly to a restful night's sleep. The rooms are noted to be quiet and free of noise, enhancing the overall comfort provided by the large beds and extremely comfortable pillows. Despite one mention of the beds being slightly small, their comfort level is repeatedly emphasized. Overall, the bedding experience at Hotel Lucerna Hermosillo is highly appreciated, contributing to a very positive guest experience.
Cleanliness
Hotel Lucerna Hermosillo stands out prominently for its consistently high standards of cleanliness, as acknowledged by its guests. Visitors frequently noted that almost everything, from the rooms to the general hotel areas, maintained a very clean and tidy condition. The overall cleanliness of the hotel, including the bar area and pool, received positive commendation, making it a comfortable and appealing place to stay.
However, some guests did point out areas for improvement. The shower area and floor cleanliness, as well as the state of the carpets in certain rooms, were highlighted as less satisfactory. Additionally, cleanliness around the pool loungers appeared lacking. Despite these issues, the majority of guest feedback remains positive, reinforcing the hotel’s dedication to maintaining a hygienic environment.
Beyond cleanliness, the good location and reliable security of the hotel, coupled with attentive staff, contribute significantly to the positive experiences of guests. While there are some areas that could benefit from closer attention, Hotel Lucerna Hermosillo generally meets expectations for cleanliness, providing a secure and pleasant stay for its guests.
Staff
Hotel Lucerna Hermosillo consistently garners praise for its exceptional staff. Guests frequently highlight the remarkable attentiveness, friendliness and professionalism that define their experience at the hotel. The staff is described as always friendly, helpful and gracious, providing outstanding service that contributes significantly to the hotel's appeal. Visitors also appreciate the immediate and warm response from the staff to any requests or issues, emphasizing the extraordinary service and attention to detail.
From the reception to the bar, everyone is noted for their kindness and accommodating nature. The efficient and agile manner in which the staff handles guests' needs adds to the overall comfort and satisfaction of the stay. Despite a few mentions of confusion at reception, the general consensus remains highly positive, underlining the staff's exceptional treatment and hospitality.
The staff's unwavering dedication to ensuring a pleasant experience, coupled with their ability to maintain the hotel's quiet elegance, leaves a lasting impression on guests. This commitment to service excellence makes Hotel Lucerna Hermosillo a standout choice for travelers seeking a warm, welcoming and efficiently run establishment.
Pool
The pool area at Hotel Lucerna Hermosillo features a beautiful design, accentuated by palm trees and promising views from certain rooms. Many guests praised the pool area for its attractiveness and comfort, noting the modern facilities that complement their stay. The pool area, although small, offers a cozy and pleasant spot for relaxation. However, there were some concerns about cleanliness and temperature with comments addressing dirty loungers and a lack of proper heating leading to a cold pool. The jacuzzi received mixed reviews; while some found it comfortable and well-located, others encountered issues with cleanliness. Overall, the pool area adds to the hotel's appeal, despite a few areas in need of attention.
FAQ
Yes, Hotel Lucerna Hermosillo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Lucerna Hermosillo.
No, Hotel Lucerna Hermosillo doesn't allow dogs.
Yes, parking facilities are available at Hotel Lucerna Hermosillo.
