Hermosillo29.06732300,
-110.95975500,
Boulevard Cultura 48, Colonia Proyecto Rio Sonora(Show on Map)
8.2
Very Good
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Summary of reviewsIbis Hermosillo stands out for its exceptional central location, making it highly appealing to business travelers and those attending to official matters. It offers easy access to major stores, government buildings and the US Consulate with the city center, shopping areas and numerous restaurants within walking distance. The convenience of its location is enhanced by clean and comfortable facilities and friendly, attentive staff.
Guests generally enjoy the breakfast, noting it as delicious and varied with a commendable buffet selection and excellent staff service. However, some suggest longer breakfast hours and more variety in daily offerings. The dinner experience receives mixed reviews with many appreciating the food quality and room service but suggesting a more extensive menu and faster service.
The rooms offer a mixed experience. While many find them clean, comfortable and quiet, issues with cleanliness, outdated furnishings and the small size of the rooms are noted. Maintenance problems and a lack of certain amenities like hand towels and modern TVs could be bothersome for some guests.
Cleanliness reviews are also mixed. While many appreciate the tidy rooms and common areas, others report issues like dirty floors and stained sheets. The staff, however, consistently receive high praise for their warm, professional and helpful demeanor, greatly enhancing the overall guest experience.
Despite some instances of slow or non-existent Wi-Fi, many guests found the internet connection reliable and sufficient for their needs. Secure parking is frequently mentioned, though its operation and size sometimes pose challenges during peak times.
The beds receive mixed feedback with some guests finding them very comfortable, while others mention issues with hardness, size and inadequate bedding. The general sentiment highlights that the hotel provides a valuable and satisfactory experience, particularly for its three-star rating.
Business travelers find Ibis Hermosillo practical, conducive to work-related stays and well-suited for those accompanied by pets. Its combination of location, reasonable pricing and accommodating staff make it a highly recommended choice for visitors seeking convenience and comfort in Hermosillo. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel's design integrates sustainable practices with energy-efficient systems and green living walls. It participates in Green Key, a program measuring environmental impact.
Dog Friendly Hotel
Located in Hermosillo, Ibis Hermosillo is a popular pet-friendly hotel. It provides a comfortable and convenient stay for guests traveling with pets.
Business Hotel
This eco-certified hotel offers essential business amenities, including a fully equipped business center and proximity to the business district. It ensures a seamless work experience.
Hotel with Parking
Ibis Hermosillo provides free private on-site outdoor parking with 64 spaces. Secured parking is mentioned in reviews, offering guests a safe place to park their cars.
Accessible Hotel
Ibis Hermosillo provides accessible rooms and is wheelchair accessible throughout the property. Specific room features for guests with disabilities include roll-in showers, shower chairs, adapted baths, lowered sinks, and toilets with grab rails. The hotel is accessible by elevator.
3-Star Hotel
Ibis Hermosillo provides free Wi-Fi, complimentary private parking, and a lobby bar offering 24-hour snack service. Its modern rooms and proximity to Plaza Zaragoza Square add to its appeal.
Room Types
Double RoomThis air-conditioned room includes free Wi-Fi, flat-screen satellite TV and a private bathroom with a hairdryer. Rooms have simple, modern décor and smart wooden floors.
Twin RoomThis air-conditioned room includes free Wi-Fi, flat-screen satellite TV and a private bathroom with a hairdryer. Rooms have simple, modern décor and smart wooden floors.
Guest Reviews
8.2
Very Good
Location
The Ibis Hermosillo has garnered significant praise for its exceptional location, appealing to a wide range of visitors. Nestled in a centrally located and secure area, the hotel offers easy access to major stores like Sam's Club and essential government buildings, including the CAS and the US Consulate. This strategic positioning makes it a prime choice for business travelers, especially those in town for paperwork or visa procedures.
Guests appreciate the hotel's proximity to the city center, shopping squares and a variety of restaurants, all within walking distance. The central location also provides convenient routes that minimize travel through Hermosillo's busy streets, which is advantageous for those continuing their journey to other destinations.
In addition to its prime location, the hotel boasts clean and comfortable facilities with many guests highlighting the comfort of the beds and the pleasant atmosphere. The staff's friendly and attentive service further enhances the guest experience, ensuring satisfaction and ease during check-in and throughout their stay.
Overall, the Ibis Hermosillo excels in combining a great location with good service, making it a highly recommended choice for travelers looking for convenience, comfort and accessibility in Hermosillo.
Breakfast
The breakfast experience at Ibis Hermosillo has garnered a range of opinions from guests. Reviews often highlight the breakfast as delicious, excellent and varied with many praising the complete and creative buffet options available. Several guests appreciated the fresh juice and good food quality, often describing the breakfast as delicious and giving it high ratings. The breakfast staff received commendations for their excellent attitude and service, contributing to a positive dining experience.
However, there are areas where guests felt improvements could be made. Some mentioned a lack of variety in the dishes offered daily and noted that the breakfast schedule was too short, suggesting an extension to accommodate more guests. Despite these minor drawbacks, the general consensus is that the breakfast at Ibis Hermosillo is a satisfying and enjoyable experience that complements the hotel stay.
Dinner
Travelers visiting Ibis Hermosillo have shared a range of opinions about the dinner options at the hotel. On the positive side, many guests found the food to be delicious, very good and even terrific, particularly highlighting the restaurant's nice dining area. The addition of room service for dinner is appreciated by many, offering a convenient alternative to dining out and the chicken soup and breakfasts received favorable comments as well.
However, several reviewers noted some limitations. The restaurant menu is described as extremely limited with few dishes to choose from and at times, the only option available is a hamburger at 3 pm. Some guests also pointed out that the restaurant service can be slow, which detracts from the overall dining experience. Furthermore, the restaurant hours can be inconvenient and it's not always open when guests might expect or need it to be, affecting their ability to enjoy the food right at the hotel.
Despite these drawbacks, the general sentiment towards the food quality is positive with many guests expressing satisfaction with their meals when the restaurant is operational. The staff’s service in the restaurant generally receives good feedback, contributing positively to the dining experience. For those staying at Ibis Hermosillo, while they might encounter some limitations in dining options, they can generally expect a satisfactory culinary experience with good food and decent service as key highlights.
Rooms
The Ibis Hermosillo hotel offers a mixed experience when it comes to its rooms. Guests frequently mention that the rooms are very small, making it a tight squeeze for couples or families. The limited space also affects the bathroom and shower area, which some found quite cramped and in need of maintenance. Despite the size, the rooms are often described as comfortable with some guests appreciating the clean and basic setup.
On the downside, issues with cleanliness and maintenance appear consistently with comments about dirty floors, unpleasant smells and outdated furnishings. Several guests noted specific problems like a lack of hand towels, malfunctioning TVs and faulty bathroom fixtures. Moreover, the rooms lack amenities such as refrigerators, irons and modern TVs, which might be a concern for some travelers.
However, the rooms do offer certain advantages. They are generally described as silent and peaceful, which could contribute to a comfortable stay. The hotel also seems to cater well to people with reduced mobility, providing accessible rooms and good attention from the staff. The overall comfort of the beds is another positive point frequently mentioned.
In summary, while the Ibis Hermosillo provides the essential needs for a short stay with a clean and comfortable experience, potential guests should be prepared for very small rooms and some maintenance issues. The hotel's strength lies in its quiet environment and functionality, though it might benefit from modernizing its facilities and improving cleanliness.
Beds
The beds at Ibis Hermosillo receive mixed reviews from guests. Many find the beds to be comfortable, describing them as soft, sturdy and conducive to a good night's sleep. Several guests specifically mention the mattresses as being super comfortable. However, there are also frequent complaints about discomfort with some guests noting that the beds are too hard or the mattresses tend to move, which can be annoying. The size of the beds is another common point of critique with various reviews indicating that the beds are too small for two people or even for a person and a baby. Additional issues include the lack of adequate blankets and the cold temperature of the rooms, indicating a need for better heating and thicker bedding. Despite these drawbacks, when it comes to comfort alone, a significant portion of the guests seem satisfied with their sleep experience.
Cleanliness
Ibis Hermosillo receives mixed reviews regarding cleanliness. On the positive side, many guests commend the hotel for its clean facilities, comfortable and clean rooms and friendly housekeeping staff. The common areas and rooms are often described as very clean, well-maintained and orderly, creating a pleasant environment for travelers. COVID-19 prevention measures are strictly adhered to and some find the hotel to be practical and simple, ideal for short stays.
However, a significant number of reviews point to cleanliness issues. Guests report dirty carpets, floors that are not swept or mopped, stained sheets, hair on bedsheets and a general lack of thorough cleaning. Complaints about dirty towels, bathrooms needing maintenance and an absence of hand or foot towels are frequent. Additionally, some rooms and hallways suffer from bad smells, presumably from old carpets or cigarette smoke.
The hotel's cleaning practices and oversight appear to be inconsistent with some guests praising the cleanliness and others citing it as the worst they have experienced. Common areas such as lobbies and corridors often need more attention and frequent cleaning. It’s evident that while Ibis Hermosillo has the potential to provide a clean and comfortable stay, there are inconsistencies in the maintenance of rooms and common spaces that need to be addressed.
Staff
The staff at Ibis Hermosillo receive high praise from guests for their friendly and professional demeanor. Reviews consistently highlight the warm and helpful attitude of the employees, making guests feel welcomed and well-attended. The morning receptionists, in particular, are frequently mentioned for their excellence and attentiveness. Housekeepers are noted for their niceness and efficiency, contributing to a pleasant stay overall.
Guests also appreciate the professionalism and courteousness of the staff with many describing the personnel as extremely friendly and attentive. The reception staff is often singled out for providing fantastic service and being very accommodating to guests' needs. Despite some isolated reports of bad service or unprofessional behavior, the general consensus points to a positive experience with the hotel's staff.
Moreover, the staff's ability to handle various tasks professionally and promptly has been commended. Whether it's the front desk, housekeeping or the wait staff, the employees' kindness and efficiency stand out, contributing to the hotel's reputation for excellent customer service. However, a few reviewers noted areas for improvement, particularly in the front office's warmth and occasional issues with staff availability.
In summary, the overall impression of the staff at Ibis Hermosillo is highly favorable, creating a welcoming atmosphere that many guests appreciate and remember. Their friendly and professional service plays a significant role in enhancing the guests' stay at the hotel.
Wi-Fi
When visiting the Ibis Hermosillo, guests' experiences with the hotel's Wi-Fi tend to vary widely. Many travelers praise the hotel's internet connection, mentioning it as good, very good, excellent and offering strong and reliable service with good speed. These positive comments highlight that, for some guests, the Wi-Fi service met expectations and facilitated their needs during their stay.
However, the experiences are not universally positive with a significant number of guests expressing dissatisfaction. Reports of Wi-Fi being non-existent or very slow are common. Some mention that the internet did not work at all, was intermittent or experienced frequent dropouts. A recurring theme includes the Wi-Fi signal not reaching certain areas and some guests noted frustrations with it affecting their ability to complete work.
Overall, while some guests enjoyed a smooth and fast internet experience, many others reported inconsistent and unreliable service, suggesting that the quality of the Wi-Fi connection at Ibis Hermosillo may depend on factors such as room location and possibly other variables.
Parking
At Ibis Hermosillo, guests consistently mention the security of the parking facilities with numerous reviews highlighting that their cars felt safe and secure. The parking area is described as large and secure, providing peace of mind for travelers. However, several reviews note concerns about the operation and convenience of the parking lot. Parking spaces are reported to be very small and during weekends or busy times, finding a spot can be challenging. Some guests found the parking lot crowded and busy, leading to inconvenience. There are also comments about the parking lot gate not functioning well and a lack of control in the area. Overall, while the parking is secure and spacious, its operational aspects and size of individual spaces leave room for improvement.
3 Star
The Ibis Hermosillo stands out as an excellent value-for-money option, particularly for travelers seeking a three-star experience. Comfortable facilities and practical amenities make for an easy stay with many guests highlighting the excellent rooms given the price. Reviews generally indicate service levels as acceptable with some even describing it as excellent, despite occasional mentions of rudimentary service.
The hotel offers a fair cost-service ratio, maintaining a balance between price and quality that many travelers find satisfactory. While rooms are basic and very simple, they are designed to meet the expectations of a budget-conscious traveler. The overall cleanliness has received mixed reviews with some noting areas could be cleaner, yet the overall sentiment remains positive for a hotel of this category.
Guests find the location and friendly staff to be additional perks, aligning with the expected service from a three-star hotel. Although the provisions are straightforward and nothing extraordinary, the hotel fulfills its intended purpose, providing a comfortable stay without any major complaints. For a three-star rating, the Ibis Hermosillo is a well-recommended, pleasant choice that promises good value for money.
Business
Ibis Hermosillo proves to be a solid choice for business travelers and those on work trips. The hotel combines the essential comforts and amenities of a business hostel, making it ideal for professional endeavors. Its prime location near the government center and the Mexican consulate ensures easy access for guests handling official paperwork or visits. Many guests found the hotel to be quiet and conducive to a restful stay, all while being reasonably priced. With the added benefit of being dog-friendly, it accommodates business travelers who may be accompanied by their pets. Invoice provision for expense reimbursement further supports its suitability for corporate stays. Overall, Ibis Hermosillo stands out as a practical and convenient option for professionals on the go.
Accessible
Ibis Hermosillo receives praise for its convenient location, being close to the city center, government offices, malls and the US Consulate, making it ideal for work trips. Guests frequently highlight the hotel's accessibility features, such as rooms specifically designed for people with reduced mobility and easy access throughout the premises. The hotel ensures easy check-in processes and eliminates the need for using a card to access stairs, which is appreciated by many.
The hotel staff's attention to guests with disabilities is notably commendable, as special rooms are provided to accommodate their needs. However, some reviews do point out that there are accessibility issues, including slippery surfaces that may pose a danger and the absence of pedestrian crossings near the hotel, which could be somewhat hazardous for pedestrians.
Overall, Ibis Hermosillo is recognized for its accessible facilities and location, though there are areas that need improvement to enhance safety and convenience for all guests.
Dog Friendly
The Ibis Hermosillo is recognized for its pet-friendly approach, making it a desirable option for travelers with dogs. Guests appreciate that dogs are accepted and welcomed at the hotel. This establishes Ibis Hermosillo as one of the very few pet-friendly accommodations in the area, offering a significant benefit for those who choose to travel with their furry companions.
However, guests should be aware that there is a pet fee for each dog and some found the fee to be higher than expected. Despite this, many reviewers expressed satisfaction with their stay, highlighting the convenience and comfort of staying at a hotel that accepts pets. While there were minor mentions of dog hair, the overall sentiment remained positive regarding the pet-friendly policy.
Overall, the Ibis Hermosillo stands out for its acceptance of pets, providing a welcoming environment for dog owners looking for a hospitable place to stay.
No, Ibis Hermosillo doesn't have any pool.
No, a spa isn't available at Ibis Hermosillo.
Yes, Ibis Hermosillo welcomes dogs.
Yes, parking facilities are available at Ibis Hermosillo.