Tru By Hilton Hershey Chocolate Avenue
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Summary of reviewsTru By Hilton Hershey Chocolate Avenue stands as a well-received destination for visitors exploring Hershey, Pennsylvania, especially due to its prime location near Hershey Park and Chocolate World. Guests are repeatedly impressed by the hotel’s strategic placement in a quaint, safe neighborhood, facilitating easy access to local attractions, shopping, and dining options. The modern, clean style of the property, combined with its welcoming atmosphere and attentive staff, creates a comforting base for families and groups.
The complimentary breakfast generally receives positive remarks, with a well-organized and clean area offering a variety of options, including a popular pancake machine, eggs, bacon, and more. While some guests suggest increased variety, particularly concerning non-pork alternatives, the breakfast service is valued for its convenience and friendly staff.
Rooms at Tru By Hilton are noted for their modern, minimalist design, cleanliness, and comfort. While they are compact, they serve the needs of most guests adequately, complemented by effective blackout curtains and strong water pressure. Positive guest experiences are enhanced by a spacious lobby and a welcoming environment, despite occasional disappointment with pillow comfort.
Cleanliness remains a standout feature across the property, with stylish hard flooring and impeccably kept spaces extending from rooms to the fun and family-friendly lobby. The hotel's commitment to hygiene and comfort is appreciated by families, who also find the staff to be friendly and accommodating, frequently praised for their professionalism and helpfulness, from early check-ins to resolving billing inquiries.
The indoor pool, while small and sometimes cooler than expected, is a hit among children, adding to the family-friendly appeal of the hotel. For those seeking entertainment, the pool alongside lobby games and breakfast features offers ample enjoyment for young guests.
Overall, Tru By Hilton Hershey Chocolate Avenue is considered an affordable, clean, and welcoming option, especially for families, offering a satisfactory and pleasant stay with a comfortable ambiance. Guests express a strong willingness to return, recommending the hotel for its convenience, cleanliness, and excellent service, characterizing it as a preferred choice for Hershey adventures.
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The complimentary breakfast generally receives positive remarks, with a well-organized and clean area offering a variety of options, including a popular pancake machine, eggs, bacon, and more. While some guests suggest increased variety, particularly concerning non-pork alternatives, the breakfast service is valued for its convenience and friendly staff.
Rooms at Tru By Hilton are noted for their modern, minimalist design, cleanliness, and comfort. While they are compact, they serve the needs of most guests adequately, complemented by effective blackout curtains and strong water pressure. Positive guest experiences are enhanced by a spacious lobby and a welcoming environment, despite occasional disappointment with pillow comfort.
Cleanliness remains a standout feature across the property, with stylish hard flooring and impeccably kept spaces extending from rooms to the fun and family-friendly lobby. The hotel's commitment to hygiene and comfort is appreciated by families, who also find the staff to be friendly and accommodating, frequently praised for their professionalism and helpfulness, from early check-ins to resolving billing inquiries.
The indoor pool, while small and sometimes cooler than expected, is a hit among children, adding to the family-friendly appeal of the hotel. For those seeking entertainment, the pool alongside lobby games and breakfast features offers ample enjoyment for young guests.
Overall, Tru By Hilton Hershey Chocolate Avenue is considered an affordable, clean, and welcoming option, especially for families, offering a satisfactory and pleasant stay with a comfortable ambiance. Guests express a strong willingness to return, recommending the hotel for its convenience, cleanliness, and excellent service, characterizing it as a preferred choice for Hershey adventures.
Hotel Taking Steps Towards Sustainability
This Tru by Hilton hotel is part of the Hilton portfolio and likely participates in the company's environmental initiatives aimed at improving energy efficiency and reducing waste.
Dog Friendly Hotel
This hotel is pet-friendly and offers a comfortable stay. It is also one of the most booked pet-friendly hotels in Hershey.
Hotel with Swimming Pool
Tru By Hilton Hershey Chocolate Avenue provides a modern and vibrant hotel experience with a pool. It is a popular option for travelers looking for contemporary style and convenience to Hershey's attractions.
Indoor Pool
3-Star Hotel
This hotel provides a modern and budget-friendly option for travelers. Its convenient location near Hershey attractions and contemporary design make it a good choice for short stays.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Tru By Hilton Hershey Chocolate Avenue boasts a prime location that's the perfect hub for exploring the local attractions of Hershey, Pennsylvania. Visitors frequently praise its proximity to Hershey Park and Chocolate World, which are just a few blocks away. The hotel is centrally located, making it easy to find and within walking distance of many dining and shopping options. Nestled in a quaint and safe neighborhood, it offers a serene environment for leisurely strolls. Guests appreciate the cleanliness and modern style of the hotel, complemented by a welcoming atmosphere and attentive staff. The property's convenience extends beyond just Hershey Park, with quick access to downtown Hershey, restaurants, and shopping venues, often just a short drive away. The comfortable lobby and generous amenities like 24-hour coffee and water service add to the appeal of this well-placed hotel. The blend of strategic location, excellent service, and comfortable facilities makes Tru By Hilton a preferred choice for visitors keen on exploring everything Hershey has to offer.
Guests at Tru By Hilton Hershey Chocolate Avenue generally have positive things to say about the complimentary breakfast. Many reviews highlight the well-stocked breakfast area, which, despite being busy at times, remains clean and organized. There's enthusiasm for the variety of options available, with particular praise for the pancake machine, which seems to be a hit with both adults and kids. The breakfast bar offers a range of choices including eggs, bacon, pancakes, bagels, toast, and a variety of beverages, available 24/7 – a nice perk for early risers or late starters.
However, some guests note that the breakfast options could benefit from more variety, particularly with regard to non-pork alternatives. The breakfast service timing was also mentioned as a limitation for those needing to leave early for events. Despite these points, the friendly service, particularly from staff members like Stephanie, left a positive impression on visitors. Overall, the complimentary breakfast at Tru By Hilton is seen as a valuable addition to the stay, offering a solid start to the day.
Tru By Hilton Hershey Chocolate Avenue boasts impressively clean and modern rooms, with many visitors noting their aesthetic appeal and minimalistic design. The rooms are generally described as very clean, with comfortable beds and the added bonus of quietness, even for those situated near elevators. Guests appreciate the modern look and the quality of amenities provided, such as strong water pressure and effective blackout curtains. Although the rooms tend to be on the smaller side, often compared to dorm-like quarters, most guests found the space adequate for their needs without missing any luxurious frills. A spacious lobby and breakfast area complement the hotel’s fresh ambiance, providing a comfortable and well-maintained environment. Despite some challenges with room size, travelers often regard this hotel as their preferred choice when looking beyond the pricier Hershey properties.
Visitors to Tru By Hilton Hershey Chocolate Avenue consistently praised the hotel's beds, describing them as comfortable and even like sleeping on a cloud. Guests frequently noted the beds' comfort as a highlight of their stay, with various remarks about the soft sheets and the overall comfort of the accommodations. However, feedback on the pillows was less favorable, with many mentioning that they were too soft and lacked neck support, which occasionally impacted sleep quality for some guests. Despite a few instances of discomfort with specific beds or mattresses, the predominant sentiment was satisfaction with the bed comfort, contributing positively to the guest experience.
Located amid the charm of Hershey, Tru By Hilton Hershey Chocolate Avenue stands out as a beacon of modern elegance and pristine cleanliness. The hotel impresses guests with its bright, inviting ambiance and contemporary design, effectively setting the tone for a comfortable stay. Built recently, the property showcases well-maintained, stylish rooms featuring hard flooring that guests find refreshing compared to traditional carpets. The spotless environment extends from the rooms, which are frequently praised for their comfort, to the impeccably clean bathrooms that are equipped with all necessary amenities.
The facilities beyond the rooms are equally commendable, with the property offering unexpected amenities like an indoor pool and complimentary round-the-clock coffee and water at the reception. The hotel's cleanliness reflects in every corner, from the halls to the lobby, which is described as fun and family-friendly. Guests appreciate the quiet and safe atmosphere provided by the hotel, making it an ideal spot for families and those visiting nearby attractions.
Apart from its immaculate spaces, Tru By Hilton Hershey Chocolate Avenue is noted for its friendly and accommodating staff. Guests feel warmly welcomed, highlighting the courteous and helpful nature of the personnel, which adds to the cheerful and comfortable environment. The combination of modern aesthetics, exceptional cleanliness, and a friendly atmosphere ensures that visitors leave with a sense of satisfaction and the certainty of recommending the hotel to fellow travelers looking for a clean, fresh, and comfortable stay in Hershey.
Tru By Hilton Hershey Chocolate Avenue impresses with its exceptional service, as highlighted by numerous guest reviews praising the welcoming and helpful staff. Known for their outstanding customer service, the team creates a positive atmosphere from the moment guests check in. Front desk staff members, including standout employees like Lexi, John, Theo, Cory, Hedi, and Linda, are frequently noted for their friendliness, efficiency, and commitment to resolving issues promptly, which enhances the overall guest experience. The staff display genuine care and pride in their roles, going above and beyond to ensure a comfortable stay for visitors. Whether it's accommodating early check-ins, addressing billing inquiries, or simply offering a warm greeting, the hotel's personnel consistently earn accolades for their professionalism and amicable disposition, ensuring guests feel valued and at ease throughout their stay.
Tru By Hilton Hershey Chocolate Avenue offers an indoor pool that has received mixed reviews from guests. Many families visiting the hotel appreciate the pool as a fun amenity for their children, especially after a day at Hershey Park. The pool is frequently mentioned as a highlight for kids, who enjoy spending time there, with its operation until late evening being an added convenience for guests.
However, several reviews indicate that the pool is on the smaller side and some guests found it to be quite cold, with expectations for a heated experience not always met. There have been occasions when the pool was closed or not fully operational due to maintenance, which was disappointing for those who specifically chose the hotel for its pool facilities. Overall, while it serves as a popular feature for families, travelers seeking a warm, sizable pool experience might find this one lacking in warmth and size. Nevertheless, the pool is consistently described as clean, adding to the overall positive impression of the hotel’s updated and tidy environment.
Tru By Hilton Hershey Chocolate Avenue is highly praised for its family-friendly environment, making it an ideal choice for travelers with children. The hotel's location is notably convenient, being in close proximity to Hershey Park and other local attractions, which adds to its appeal for families visiting the area. Guests frequently commend the hotel for its modern, clean, and welcoming atmosphere, which is complemented by a helpful and friendly staff. The lobby's cozy setting offers a place for older kids to socialize, while younger guests are entertained by games and the popular pancake maker at breakfast. The swimming pool and lobby games provide ample entertainment options for children, fostering a lively and engaging atmosphere. Additionally, the absence of carpeting in the rooms is appreciated by families, contributing to a comfortable stay. Overall, this hotel stands out as an excellent choice for families seeking a convenient, clean, and welcoming base for their Hershey adventures.
Tru By Hilton Hershey Chocolate Avenue offers a pleasant and satisfactory stay for travelers visiting Hershey. Guests frequently highlight the hotel's cleanliness, with rooms consistently described as clean and beautiful. It's considered one of the better hotel options in the area, praised for being worth the money and a great choice for a few nights’ stay. Although rooms are a bit small, they are maintained well, providing a nice and pleasant environment for guests. While breakfast might benefit from more variety, the food quality receives good comments. Many visitors consider it an affordable and reliable option and express a strong willingness to return, recommending it to future travelers.
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Location
Breakfast
However, some guests note that the breakfast options could benefit from more variety, particularly with regard to non-pork alternatives. The breakfast service timing was also mentioned as a limitation for those needing to leave early for events. Despite these points, the friendly service, particularly from staff members like Stephanie, left a positive impression on visitors. Overall, the complimentary breakfast at Tru By Hilton is seen as a valuable addition to the stay, offering a solid start to the day.
Rooms
Beds
Cleanliness
The facilities beyond the rooms are equally commendable, with the property offering unexpected amenities like an indoor pool and complimentary round-the-clock coffee and water at the reception. The hotel's cleanliness reflects in every corner, from the halls to the lobby, which is described as fun and family-friendly. Guests appreciate the quiet and safe atmosphere provided by the hotel, making it an ideal spot for families and those visiting nearby attractions.
Apart from its immaculate spaces, Tru By Hilton Hershey Chocolate Avenue is noted for its friendly and accommodating staff. Guests feel warmly welcomed, highlighting the courteous and helpful nature of the personnel, which adds to the cheerful and comfortable environment. The combination of modern aesthetics, exceptional cleanliness, and a friendly atmosphere ensures that visitors leave with a sense of satisfaction and the certainty of recommending the hotel to fellow travelers looking for a clean, fresh, and comfortable stay in Hershey.
Staff
Pool
However, several reviews indicate that the pool is on the smaller side and some guests found it to be quite cold, with expectations for a heated experience not always met. There have been occasions when the pool was closed or not fully operational due to maintenance, which was disappointing for those who specifically chose the hotel for its pool facilities. Overall, while it serves as a popular feature for families, travelers seeking a warm, sizable pool experience might find this one lacking in warmth and size. Nevertheless, the pool is consistently described as clean, adding to the overall positive impression of the hotel’s updated and tidy environment.
Family
3 Star
Yes, Tru By Hilton Hershey Chocolate Avenue has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Tru By Hilton Hershey Chocolate Avenue.
Yes, Tru By Hilton Hershey Chocolate Avenue welcomes dogs.
No, parking facilities aren't available at Tru By Hilton Hershey Chocolate Avenue.
Yes, Tru By Hilton Hershey Chocolate Avenue has a gym.
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