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Summary of reviewsNightcap at Kondari Resort in Hervey Bay boasts a prime location that is both convenient and picturesque, making it a popular choice for travelers. Its proximity to essential amenities like shops, restaurants and the beach, along with nearby attractions such as the Esplanade, Botanical Gardens, Pier and marina, allows guests to easily explore the area. The serene setting by a small lake adds to its appeal while the attached bistro, bar and bottle shop enhance convenience.
The hotel's dining facilities receive exceptional praise, particularly for dinner. The restaurant and bistro are known for excellent meals, quick service and a diverse menu featuring dishes like grilled Barramundi and Salt & Pepper calamari. The on-site dining options, including a pub and bar, provide guests with quality food and a cozy ambiance without needing to venture far.
The rooms are often highlighted for being spacious, clean and comfortable, offering good value for money. Guests appreciate the large beds and the attentive staff, contributing to a pleasant stay. However, the decor is mixedly received with some noting that updates and better maintenance could improve the experience. Cleanliness feedback is varied but tends to lean positive with many appreciating the fresh towels, clean sheets and well-maintained bathrooms.
The staff at Nightcap at Kondari Resort are frequently commended for their friendliness and helpfulness, contributing significantly to an enjoyable stay. Reception, housekeeping and bar staff are all noted for their exceptional service and welcoming demeanor.
While Wi-Fi service at the hotel is a notable downside, often described as poor or unavailable, the pool area greatly compensates with its inviting environment. The pool is clean, of a good size and particularly enjoyed by families.
Families find the hotel highly accommodating with ample space and child-friendly amenities like an outdoor play area and swimming pool. The staff's friendliness and the convenient dining options further enhance the family-friendly experience.
The beach's proximity adds to the appeal, offering easy access for morning walks and beach activities. Though the hotel is an older complex reflecting its three-star status, it provides comfortable and basic facilities that meet guests' needs.
Overall, Nightcap at Kondari Resort is highly recommended for its location, dining, friendly staff and family-friendly facilities, making it a well-valued accommodation despite some minor inconveniences. Show more
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Categories
Hotel with Swimming Pool
This hotel offers great facilities and a laid-back environment. The pool is a highlight, contributing to a relaxed and enjoyable stay.
Outdoor Pool
Accessible Hotel
This hotel is entirely wheelchair accessible, with designated toilets and bathrooms for disabled guests. Specific in-room features include walk-in and roll-in showers. The property offers easy access for wheelchairs throughout its ground floor.
3-Star Hotel
Features modern rooms with air conditioning, a restaurant, a bar, and an outdoor swimming pool. It is set among tropical gardens, providing a relaxing environment.
Hotel near The Beach
Family Friendly Hotel
Business Hotel
Hotel with Outdoor Pool
Room Types
Lakeside Queen and SingleGround floor or first floor room with microwave, air conditioning, tea/coffee making facilities and lagoon views.
Lakeside FamilyThis air-conditioned room has a kitchenette, bar fridge, work desk, TV, tea and coffee making facilities and an en suite bathroom.
Studio Queen and SingleThis room is air conditioned and has tea/coffee making facilities and undercover parking.
Studio QueenThe studio offers air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
Nightcap at Kondari Resort in Hervey Bay receives consistent praise for its prime location, highlighted by guests as both convenient and central. It's ideally situated close to essential amenities like shops, restaurants and the beach, making it easy for visitors to explore the area. Many guests appreciated its proximity to the Esplanade, Botanical Gardens, Pier and the marina, which is convenient for whale-watching tours and trips to K'gari. The hotel's tranquil setting by a small lake, home to turtles, provides a peaceful retreat while still being near the vibrant waterfront and coastal walks. The attached bistro, bar and bottle shop add further convenience for dining and socializing. Whether visitors are in town for events, family visits or simply to enjoy the beaches and local attractions, Nightcap at Kondari Resort's location proves to be both practical and picturesque.
Breakfast
While the picturesque setting of Nightcap at Kondari Resort offers delightful interactions with wildlife, such as turtles, ducks and ibis, it falls short when it comes to breakfast options. Many guests were disappointed to find that no breakfast service is offered on-site, leaving them to seek alternatives elsewhere. A lack of kitchen amenities, like toasters, exacerbated the inconvenience for some, driving them to improvise by using BBQs or merely eating cereal. Although the hotel’s ambiance and basic yet adequate rooms were appreciated, the absence of a breakfast option remained a consistent downside in guest experiences. Suggestions for improvement included adding a breakfast buffet or providing clearer breakfast instructions and a room service menu.
Dinner
The Nightcap at Kondari Resort offers an exceptional dining experience, frequently praised for its excellent meals and delicious food. Guests appreciate the quick service and attentive staff at the hotel's restaurant and bistro, noting the quality and value for money of the meals. The restaurant area is described as really nice, providing a relaxing atmosphere perfect for a satisfying dinner.
Many reviews highlight the diversity and taste of the menu with specific mentions of fantastic dishes such as grilled Barramundi and Salt & Pepper calamari. The bistro is particularly favored for its cosy ambiance and high-quality food. Additionally, the hotel's pub and bar areas contribute to the overall appeal, offering reasonable prices and a great place for a more casual meal.
Convenience is another strong point with guests enjoying the ease of having excellent dining options on-site, eliminating the need to venture far for a good meal. Room service from the bistro also receives commendation for its promptness and quality.
Whether it's a simple meal after a day of tours or a special Friday night dinner, the Nightcap at Kondari Resort consistently delivers fabulous food and exceptional service, making it a highly recommended spot for dining in the area.
Rooms
The Nightcap at Kondari Resort’s rooms offer a mix of positive and negative experiences for guests. On the bright side, the rooms are frequently praised for being spacious, clean and comfortable. Guests often highlight the large and comfortable beds and many appreciate the value for money that the rooms provide. The hotel’s location is also noted as being convenient, making it a handy choice for travelers.
However, the decor and maintenance of the rooms at Nightcap at Kondari Resort draw mixed reactions. While some guests find the dated decor charming, others feel the rooms are in desperate need of updates and maintenance. Issues with cleanliness are occasionally reported, specifically mentioning filthy carpets, moldy ceilings and general wear-and-tear. Additionally, some rooms lack modern amenities like microwaves and Wi-Fi and several guests note the need for more power outlets.
Mixed experiences with the facilities also reflect on the variable state of upkeep across different rooms. While some guests find their rooms to be in good condition, others report instances of broken cornices, malfunctioning lights and old bathrooms. Despite the drawbacks, the staff at Nightcap at Kondari Resort receive praise for their friendliness and helpfulness, contributing to the overall positive experiences reported by guests.
Beds
The Nightcap at Kondari Resort has garnered much praise for its bedding, often highlighted as very comfortable with guests frequently mentioning the comfort of both the beds and pillows. Beds are regularly described as large, clean and providing excellent rest, contributing positively to the overall guest experience. Many reviews specifically note the beds being super comfortable with some emphasizing that the beds are clean and fresh, which adds to the appeal.
However, it's worth mentioning that a few guests have experienced discomfort, stating that the beds are either too soft or too hard, occasionally lumpy and sometimes noisy. There were remarks about beds being worn out and mattresses on wheels moving around, which might pose issues for some. Overall, while there are sporadic mentions of discomfort, the general consensus remains overwhelmingly positive with most guests appreciating the comfy and restful bedding at the Nightcap at Kondari Resort.
Cleanliness
The reviews on the cleanliness of Nightcap at Kondari Resort reveal a mixed experience. The positive feedback highlights that many guests found their rooms to be clean, comfortable and well-maintained, even if the facilities were dated. Fresh towels and clean sheets were regularly mentioned and guests appreciated the overall tidiness and freshness of the rooms. The bathrooms in particular were often noted as clean and the friendly staff seemed attentive to maintaining a clean environment. Additionally, the spaciousness and cleanliness of the rooms provided good value for money, making for a pleasant stay for several visitors.
However, the reviews also indicate some inconsistencies. There were complaints about filthy bedrooms, dirty carpets and mould on ceilings, windows and doors. Some guests noted that their rooms were not cleaned during their stay and cleaning standards were not consistently met with issues like stains on bed sheets and unclean bathrooms. The overall appearance of the hotel was sometimes described as neglected and in need of renovation, which affected the guest experience. Despite these negative points, the general feedback on the hotel's cleanliness was varied but leaned towards positive for many guests.
Staff
At Nightcap at Kondari Resort, the overwhelming consensus from guests is the exceptional friendliness and helpfulness of the staff. The hotel's team is consistently commended for being hospitable, accommodating and attentive to guests' needs. Receptionists stand out for their welcoming and supportive nature with special mentions of seamless check-in experiences. Housekeeping and bar staff also receive high praise for their friendliness and exceptional service.
Guests frequently highlight the staff's willingness to go above and beyond, often making extra efforts to ensure a pleasant stay. This personal touch, coupled with their constant smiles and warm greetings, leaves a lasting impression on visitors. The positive interactions with the staff significantly contribute to an enjoyable and memorable stay at the hotel.
However, there are isolated mentions of lapses in communication and varying levels of service among staff members. Despite these occasional hiccups, the general sentiment is overwhelmingly positive, underscoring the staff's pivotal role in enhancing the overall guest experience at Nightcap at Kondari Resort.
Wi-Fi
Guests of Nightcap at Kondari Resort have consistently reported challenges with the hotel's Wi-Fi. Across various reviews, it appears that internet access is frequently unavailable within the rooms with many visitors noting that there is no Wi-Fi service at all. Issues with connectivity, such as poor signal strength and non-functional Wi-Fi, have been common. Although there may be some instances of Wi-Fi availability, these seem to be limited and the overall feedback indicates a significant need for improvement in the hotel's internet services.
Pool
The pool area at Nightcap at Kondari Resort seems to be a hit among guests, particularly families. The pool is described as very nice, clean and of a good size, making it enjoyable for children and adults alike. Guests appreciated the pool's accessibility and found it ideal for relaxation. Children especially loved it, which underscores its appeal for visitors with families. The presence of a large and lovely pool is frequently noted, adding to the overall positive experience. While there are a few mentions of cleanliness issues, the general consensus highlights a pleasant and enjoyable pool area that complements the serene view of the lagoon in front.
Beach
The Nightcap at Kondari Resort is highly praised for its prime location, especially its close proximity to the beach. Guests repeatedly highlight how convenient it is to access the beach, noting it is an easy, level walk away. Many reviews emphasize the pleasure of taking early morning walks along the shore, making it an ideal spot for beach lovers. Additionally, the hotel's great location extends to its nearness not just to the beach, but also to shops and the pier, offering an all-encompassing and easily accessible experience for visitors.
Family
Nightcap at Kondari Resort stands out as a highly family-friendly destination with numerous positive experiences recounted by guests. Families with kids are drawn to the welcoming environment, often highlighting the comfort of the beds and the convenience of the family rooms. Parents have praised the ample space, making it a suitable option for larger families, such as those with five members.
Children particularly enjoyed interacting with the turtles and making use of the diverse facilities available for them. The outdoor play area and the pool received commendations for being child-friendly, adding significantly to the hotel's family appeal. The onsite sports bar also caters well to families, allowing parents to relax while their kids engage in various activities.
The staff’s friendliness towards families further enhances the experience, as they are noted for being accommodating and courteous. Meals at the hotel generally receive positive feedback with families satisfied with the dining options available.
Despite some minor inconveniences, such as limited utensils for breakfast and noise from neighboring children, the overall sentiment towards the hotel is favorable. Its proximity to the beach and the overall family-oriented facilities make Nightcap at Kondari Resort an excellent choice for a family vacation.
3 Star
Nightcap at Kondari Resort offers an ideal base with its great location, making it easy to access the bistro and other amenities. The hotel provides value for money with comfortable and clean, albeit basic, motel facilities. Although it is an older complex, the rates are reasonable, reflecting its three-star status. Guests should manage expectations accordingly, as the facilities align more with a standard three-star hotel rather than an upscale resort. Overall, the hotel meets basic needs without any significant extras.
Accessible
Kondari Hotel offers a comfortable and accessible stay for guests with disabilities. The rooms are of good size and equipped with the necessary facilities for a convenient overnight stay. Guests frequently highlight the helpfulness of the staff, who accommodate specific needs such as finding ground floor rooms. The hotel provides easy access to the bistro and in-house restaurant, ensuring that dining options are within reach. Additionally, the hotel's facilities and swimming pool are noted for their accessibility. However, some guests have mentioned a challenge with parking, as it is not always near the rooms, requiring a longer walk which could be inconvenient for those with mobility issues. Overall, the hotel ensures a largely accessible and pleasant experience for guests with disabilities.
Outdoor Pool
The Nightcap at Kondari Resort's outdoor pool consistently receives praise for its pleasant and inviting atmosphere. Guests frequently describe the pool as nice and comfortable with many highlighting its larger-than-expected size. Families particularly appreciate the pool, noting that children love spending time there. Despite some suggestions for heating, the pool's cleanliness and the surrounding pool area contribute to a positive experience. The picturesque setting is enhanced by the nearby lake, where visitors can spot turtles and ducks, adding to the overall charm of the poolside environment.
Yes, Nightcap at Kondari Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Nightcap at Kondari Resort.
No, Nightcap at Kondari Resort doesn't allow dogs.
No, parking facilities aren't available at Nightcap at Kondari Resort.
No, Nightcap at Kondari Resort doesn't have a gym.