Oaks Hervey Bay Resort and Spa

Hervey Bay -25.28281000, 152.90096400 , 569-571 Charlton Esplanade, Urangan (Show on Map)
8.3
Very Good


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Summary of reviewsOaks Hervey Bay Resort and Spa, located along the beautiful Esplanade in Hervey Bay, is celebrated for its prime location, providing easy access to the beach, local shops, cafes and restaurants. Guests love its proximity to the Urangan Pier, which is perfect for scenic walks and ocean views. The resort’s accommodations are modern, spacious and many offer spectacular views of the ocean and pool area, adding to the overall allure.

While the resort does not offer breakfast directly, nearby dining options like Salt Restaurant receive rave reviews for their superb breakfast offerings. Dinner experiences are equally delightful with many high-standard restaurants such as Salt and Bayswater nearby, praised for their delicious food, live music and friendly, helpful staff. Guests appreciate enjoying their meals or a glass of wine with wonderful ocean views from their apartment balconies.

The rooms at the resort are frequently mentioned for their spaciousness, cleanliness and comfort, featuring well-appointed kitchens, spa baths and amazing ocean views. Families find the accommodations particularly appealing due to the ample space and additional features like large verandas and multiple bedrooms. Guests generally find the rooms clean and comfortable, although some have noted occasional maintenance issues and outdated furnishings.

Cleanliness is a strong point at the resort with many guests noting the clean and well-maintained facilities, including the pools and common areas. The staff receive high commendation for their friendliness, professionalism and dedication to ensuring a pleasant stay with special recognition given to individual staff members who go above and beyond in their service.

Wi-Fi, however, is a noted area for improvement with many guests reporting weak or non-existent connections, which can be particularly frustrating for families and business travelers. Likewise, the gym facilities are described as outdated and in need of an update, though the stunning views from the resort help mitigate these concerns.

The spa facilities are generally well-received, offering in-room spa baths and a day spa for treatments, despite a few minor concerns regarding bathroom setups. The pool area garners high praise for being beautiful, clean and family-friendly, although some guests have noted periods of unavailability due to renovations.

The resort's beachfront location is a significant advantage, offering guests easy access to the beach and stunning ocean views, making for a memorable and relaxing vacation. Secure parking adds to the convenience, ensuring a hassle-free experience for visitors.

Overall, Oaks Hervey Bay Resort and Spa is lauded for its exceptional location, spacious and comfortable accommodations, excellent dining options and friendly staff, making it a highly recommended destination for both relaxation and exploration in Hervey Bay.
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Aparthotel near The Beach
Located on Charlton Esplanade, this resort and spa offers immediate access to the beach. It provides ocean views and a range of amenities suitable for beach holidays.

Aparthotel Taking Steps Towards Sustainability
Associated with a hotel group that emphasizes sustainability and eco-tourism across its properties. This indicates a broader commitment to environmental considerations within the brand.

Aparthotel with Swimming Pool
This resort features two large heated outdoor swimming pools and a dedicated kids' pool area, making it ideal for both relaxation and family fun. Guests can also enjoy the tropical gardens surrounding the pools and indulge in spa treatments.

  Heated Pool    Outdoor Pool  


Aparthotel with Free Wi-Fi
This aparthotel is located on the waterfront and offers free Wi-Fi. It also features lagoon pools, a restaurant, and apartment-style accommodations.

Aparthotel with Parking
This resort is centrally located and offers parking. It is a popular choice among travelers and receives good reviews.

Accessible Aparthotel
This resort features disability access throughout the property. It also has three dedicated accessible rooms available, catering to guests with specific mobility needs.

4-Star Aparthotel
This resort offers apartment-style accommodations with waterfront views, two lagoon pools, a restaurant, free Wi-Fi, and in-room movies. It's known for its great location and modern, spacious units, making it a top choice for a comfortable and well-equipped stay.

Aparthotel with Outdoor Pool
Oaks Hervey Bay Resort and Spa provides two large heated outdoor swimming pools and a dedicated kids' pool area. The resort is located on the Esplanade and offers beachfront access.

Beachfront Aparthotel

Aparthotel for Honeymoon

Aparthotel with Spa

Romantic Aparthotel

Aparthotel with Gym

Aparthotel with Heated Pool

Room Types
Three-Bedroom Apartment - Penthouse This apartment features 3 spacious bedrooms and bathrooms, a full kitchen, a laundry, and an open-plan living and dining area. It offers a large private balcony and expansive views of the Bay and Islands.

Two-Bedroom Apartment with Ocean View Guests will have a special experience as this apartment features a spa bath. This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit offers 3 beds.

One-Bedroom Apartment with Pool View This apartment features a spa bath. This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as pool views. The unit has 1 bed.

Three-Bedroom Apartment with Pool View This apartment's standout feature is the spa bath. This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as pool views. The unit offers 4 beds.

Two-Bedroom Apartment with Pool View Guests will have a special experience as the apartment features a spa bath. This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as pool views. The unit offers 3 beds.

Three-Bedroom Apartment with Ocean View The spa bath is a top feature of this apartment. This spacious apartment comes with 1 living room, 3 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit has 4 beds.

One-Bedroom Apartment with Ocean View Guests will have a special experience as the apartment features a spa bath. This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.

Premier One-Bedroom Apartment with Ocean View Guests will have a special experience as the apartment features a spa bath. This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.

Premier Two-Bedroom Apartment with Ocean View The spa bath is a top feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit has 3 beds.

Premier Three-Bedroom Apartment with Ocean View The spa bath is a top feature of this apartment. This spacious apartment comes with 1 living room, 3 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit has 4 beds.

Guest Reviews
8.3
Very Good
Location
Nestled along the beautiful Esplanade in Hervey Bay, Oaks Hervey Bay Resort and Spa offers an exceptional location that receives consistent praise from its guests. The resort is ideally situated for those looking to explore both the local coastline and the amenities the town has to offer. Guests appreciate its proximity to a variety of shops, cafes and restaurants, making everyday conveniences easily accessible.

A standout feature is its closeness to the Urangan Pier, providing excellent opportunities for scenic walks and enjoying stunning ocean views. The beach is just a short stroll away, inviting travelers for leisurely days by the water. This prime location is complemented by the resort's modern and spacious accommodations, many of which boast beautiful views of the ocean and pool area.

The resort's extensive facilities, including lovely outdoor pools and convenient on-site dining options, enhance the overall experience. Guests often highlight the secure parking and friendly staff, which add to the ease and comfort of their stay. Whether looking for a relaxing retreat or a base for exploring Hervey Bay, the unanimous verdict from visitors is that Oaks Hervey Bay Resort and Spa provides a perfect blend of convenience, comfort and spectacular setting.

Breakfast
Visitors to Oaks Hervey Bay Resort and Spa have consistently positive feedback regarding breakfast, even though the resort itself does not provide a breakfast option directly. Guests rave about the breakfast offerings at the nearby Salt Restaurant, describing it as superb and amazing. The café out front is also praised for its great coffee and fluffy scrambled eggs. The close proximity of the café and restaurant to the hotel is appreciated and many comment on the friendly and nice staff at Salt. However, it's worth noting that some guests mentioned the need to navigate through several corridors and past restrooms to access these dining options and that the café for breakfast can sometimes be fully booked. Despite these logistical points, the quality of the breakfast experience at Salt seems to make the effort worthwhile for many guests.

Dinner
Dinner experiences at Oaks Hervey Bay Resort and Spa offer a variety of options with several high-standard restaurants like Salt and Bayswater being highly recommended. Guests rave about the delicious food and live music that add to the ambiance. The staff are often praised for being super friendly and helpful, even offering guidance on the best dining spots nearby.

For those preferring to venture out, there are many fantastic food venues within walking distance, including nice restaurants, cafes and even a pub with great meals and live musicians. Although navigating the maze of corridors to reach the nearby restaurant can be a bit of an adventure, it seems worth it for the vibrant dining experiences available. The Mineral Earth Wellness Centre and Salt restaurant, both connected to the resort, are particularly noted as must-visit establishments.

Guests also enjoy the relaxing experience of drinking wine with beautiful ocean views from their apartment balconies, adding an extra touch of enjoyment to their stays. While room service was noted to be average by some, quick responses to feedback indicate attentive service striving to improve the dining experience. Overall, dining at or near Oaks Hervey Bay Resort and Spa is described as delightful and varied, offering both convenience and quality.

Rooms
The rooms at Oaks Hervey Bay Resort and Spa have received consistent praise for their size, comfort and cleanliness. Guests frequently mention the spaciousness of the rooms with phrases like "huge rooms," "very spacious rooms," and "large comfortable rooms" commonly appearing in reviews. The facilities are well-appointed and modern, offering features such as ocean views, well-equipped kitchens and spa baths. Reviewers also appreciate the clean and tidy presentation, noting that rooms are generally clean and comfortable.

Many visitors highlight the excellent views from the rooms, particularly those overlooking the ocean, which are described as stunning and amazing. The accommodations are often mentioned as being perfect for families with ample space that includes features like large verandas and multiple bedrooms and bathrooms.

Comfort and convenience are also key themes with rooms described as having everything needed for a pleasant stay. The resort's location and secure parking add to the appeal, making it a great choice for a hassle-free vacation.

However, some feedback indicates areas for improvement, such as a stale smell in certain rooms, outdated furnishings and occasional maintenance issues. Despite these points, the general consensus remains highly positive, emphasizing the generous room sizes, comfortable accommodations and scenic views.

Beds
Oaks Hervey Bay Resort and Spa garners varied feedback when it comes to its bedding, though mostly sways towards positive experiences. Many guests praise the beds for being extremely comfortable with several describing them as like sleeping on a cloud or super comfy. The resort’s mattresses frequently get commendations for providing a restful sleep with phrases like very comfortable, comfy and amazing bed being recurrent in the reviews.

However, there are some dissenting voices. A few guests mention that the beds were either too soft, resulting in sagging or too hard for comfort. Additionally, there are a few reports of issues such as old, uncomfortable mattresses and pillows being either too hard or too high. Despite these occasional grievances, the general consensus is that the beds at Oaks Hervey Bay Resort and Spa contribute significantly to an enjoyable stay.

Cleanliness
Oaks Hervey Bay Resort and Spa offers a mix of experiences when it comes to cleanliness, but overwhelmingly positive notes stand out. Many guests appreciated the pristine and spacious rooms, often mentioning that the accommodations were big, clean and comfortable. Stunning ocean views and modern amenities added to the charm. Several reviews noted the property was immaculately clean with guests highlighting clean and well-maintained areas, both indoors and outdoors. Facilities such as the pools and common areas also received favorable mentions for their cleanliness.

However, some negative comments can't be overlooked. Issues ranged from dated furnishings to significant lapses in cleanliness in certain areas. Some guests reported bathrooms with mould, dirty corridors and unsatisfactory cleaning practices, including unemptied garbage and overlooked spots. These detractors noted that specific areas, such as the garage, lifts and certain rooms, needed better upkeep.

The resort's staff often received praise for their friendliness and commitment to going above and beyond, which considerably enhanced the guest experience. Despite mixed reviews on cleanliness, many felt generally happy with their stay and appreciated the resort's location, spaciousness and overall amenities.

Staff
Oaks Hervey Bay Resort and Spa consistently receives high praise for its outstanding staff. Guests repeatedly highlight the friendly, welcoming and helpful nature of the team. The reception staff, in particular, are frequently mentioned for their warm and accommodating demeanor. Visitors commend the staff for their professionalism, noting their willingness to go above and beyond to ensure a pleasant stay.

Many reviews emphasize the exceptional customer service with staff being described as lovely, amazing and very pleasant. Guests appreciate the staff’s readiness to assist with any requests, ensuring special occasions like anniversaries and honeymoons are celebrated with thoughtful gestures.

The dedication of individual staff members, like Susie, Leanne and Manuel, is also noted, portraying a personalized touch that enhances the overall guest experience. Even when challenges arise, such as noise complaints or housekeeping issues, the staff's prompt and effective response is acknowledged.

Overall, the staff at Oaks Hervey Bay Resort and Spa play a crucial role in creating a memorable and enjoyable stay, making it one of the standout features of the resort.

Wi-Fi
The Wi-Fi experience at Oaks Hervey Bay Resort and Spa has received significant criticism from guests. Recurring feedback highlights weak or non-existent connections in the rooms, making it difficult to send emails or stream services like Netflix and Prime. Many reviewers mention that the internet was generally slow, underperforming or completely unavailable in some areas of the hotel, including the lobby. Families and business travelers found this particularly frustrating, especially when multiple devices needed to be connected.

Guests were often surprised by the poor quality of the internet service, expecting better from a resort of this caliber. Though some noted the staff's efforts to assist with connectivity issues, the overall consensus suggests that the Wi-Fi requires significant improvement to meet guest expectations and ensure a seamless stay.

Spa
Oaks Hervey Bay Resort and Spa offers a generally favorable spa experience for its guests, featuring both in-room spa baths and a day spa facility. The spa baths were frequently described as enjoyable, relaxing and a highlight of the stay. Specific mentions of king spa rooms and spa ensuites suggest a variety of luxurious options for guests seeking relaxation. The day spa downstairs also received positive remarks, making it a convenient option for guests wishing to indulge in a massage or other treatments during their stay.

While there were some minor concerns regarding the bathroom setup, such as high, slippery baths and showers over corner baths mentioned as impractical or hazardous, these did not detract significantly from the overall appreciation of the spa facilities. Some guests found the spa baths a bit small, yet still found them lovely and fab. A specific instance noted issues with cleanliness, such as hair in the plughole and a leaking spa, but these comments were outliers in otherwise positive feedback.

Many reviews praised the rooms for being clean, spacious and well-equipped, contributing to a pleasant stay. The overall environment was frequently described as relaxing and close to everything needed for a comfortable visit. The resort's setting offers ocean views from the unit balconies, adding an extra touch of serenity to the experience. Overall, Oaks Hervey Bay Resort and Spa seems to provide a delightful, albeit slightly flawed, spa experience for its guests.

Gym
Guests of Oaks Hervey Bay Resort and Spa have highlighted a few areas for improvement regarding the gym and Wi-Fi. The gym is described as old and located underground and it seems to be in need of an update. Navigating to the gym was reported as confusing for some guests. Meanwhile, Wi-Fi reception has also been noted as poor, which could be particularly challenging for families traveling with children or teenagers who rely on internet access. Despite these issues, the resort offers stunning views overlooking both the pool and the bay, which adds a positive dimension to the stay.

Pool
The pool area at Oaks Hervey Bay Resort and Spa has received high praise from guests, highlighting its impressive features and family-friendly atmosphere. Many reviews mentioned the amazing and awesome pool with descriptors like beautiful, clean and lovely frequently used. The heated pool was particularly appreciated, making it a warm and relaxing experience. Guests enjoyed the large, expansive pool areas, emphasizing the ample space for sun loungers and the refreshing feel of the water. The pool facilities were commended for being well-maintained and the easy access from rooms was a notable convenience, especially for families with children who loved the pool.

However, some reviews indicated that the pool has faced periods of being out of service due to renovations and maintenance. The downtime for construction was a point of disappointment for some visitors, but it appears that the efforts to update and repair the pool are ongoing. Despite these interruptions, the overall feedback on the pool remains largely positive, emphasizing its status as a key highlight of the resort.

Beach
Oaks Hervey Bay Resort and Spa is lauded for its prime beachfront location, placing guests just minutes away from the water. Reviews highlight its close proximity to a decent beach that's perfect for leisurely walks along the shoreline. The convenience of being near the beach is a significant advantage, offering stunning views of the ocean that guests absolutely love.

The resort itself boasts an impressive setting right across from the beach, providing a beautiful backdrop for a relaxing vacation. In addition to its seaside appeal, the resort is noted for its great location near local markets, restaurants and the harbour, making it easy for guests to explore Hervey Bay.

While the pool area has received positive mentions for its beauty and even having a heated pool, it's worth noting that some facilities may be unavailable during renovations. Despite this, the combination of the resort's fantastic location, ocean views and close access to the beach ensures a memorable stay for visitors.

Parking
Oaks Hervey Bay Resort and Spa offers a highly secure and convenient parking experience. Many guests appreciated the secure parking garage, noting that it felt very safe and secure. The parking is praised for being both ample and easily accessible, enhancing the overall convenience for guests. The availability of free, undercover and secure parking adds to the appeal, making it suitable for a worry-free stay. While a few guests mentioned minor inconveniences related to vehicle height restrictions, the general consensus is highly positive, highlighting the great, handy and hassle-free parking facilities available at the resort.

Accessible
Oaks Hervey Bay Resort and Spa offers notable accessibility features for guests with disabilities. The rooms designed for accessibility include wide doors, a shower bench, a ramp to the patio and sufficient space for wheelchair maneuvering on both sides of the bed. Reception and other facilities are also accessible. While the property ensures security with key card access, pathways from the front to back of the building and to the main street could be more user-friendly. The hotel's pool facilities are easily accessible, enhancing the overall experience. Guests appreciate the friendly and helpful staff along with the convenient location and good facilities, although some disturbances have been noted in the pool area at night. The property is set in a great location with beautiful surroundings, making it a pleasant stay for guests with disabilities.

Heated Pool
The heated pool at Oaks Hervey Bay Resort and Spa has garnered much appreciation from guests. Visitors frequently mentioned their love for the heated swimming pool, highlighting it as a standout feature of their stay. Many noted the great facilities and beautiful surroundings that accompany the pool, making it a delightful spot to relax. Additionally, several guests found the location picturesque and the staff helpful, adding to the positive experience. Despite mentions of temporary maintenance and renovation of the heated pool, its appeal remains strong when operational, contributing to the overall attractiveness of the resort.

Outdoor Pool
Oaks Hervey Bay Resort and Spa offers a commendable experience, particularly highlighted by their pool facilities. Guests often praise the pool for being clean, comfortable and outright fantastic. The modern pool area is not only expansive and beautiful but also includes amenities such as a spa bath, ensuring a relaxing experience. Visitors who enjoyed the children's pool area found it to be excellent, making it a great spot for family outings.

Those seeking a pleasant and serene ambiance will appreciate the outdoor deck offering stunning views of the bay and the lovely vistas of the ocean and the pool from their spacious apartments. The heated outdoor pool has been a particular hit, allowing guests the luxury of a warm swim even during winter nights.

The location is another asset, positioned near the Urangan Pier and the esplanade walkway, adding to the convenience and appeal of a stay at Oaks Hervey Bay Resort and Spa. The helpful staff, great cafe, bar and the proximity to local attractions complement the overall experience, making it a favored destination for many visitors.

While there have been ongoing renovations and maintenance work affecting pool availability at times, the overall feedback highlights the impressive pool facilities and the enjoyable atmosphere once upgrades are complete.

Romantic
Oaks Hervey Bay Resort and Spa offers an idyllic retreat for couples seeking a romantic getaway. The resort exudes a romantic atmosphere, making it an ideal setting for special occasions such as anniversaries and romantic weekends. Visitors frequently mention the very comfortable beds and the inviting ambiance that contributes to a fabulously relaxing experience.

Couples will appreciate the services tailored to enhance their stay, including rejuvenating couples massages. The beautiful surroundings and thoughtful amenities create a perfect backdrop for romance. Moreover, the amazing staff is often praised for their efforts in ensuring a memorable stay, enhancing the overall experience with their exceptional hospitality.

Despite one instance where an anniversary mood was spoilt, the majority of reviews highlight the resort as a wonderfully relaxing and romantic destination, ideally suited for couples looking to unwind and connect.

Beachfront
Oaks Hervey Bay Resort and Spa enjoys a prime beachfront location that provides plenty of opportunities for guests to enjoy close proximity to the beach, including easy walks along the esplanade and the Urangan Pier. The lovely sea views and spectacular sunsets from balconies overlooking the water enhance the overall experience. The resort is situated conveniently near local shops, offering additional convenience for guests. Despite some reviewers mentioning the absence of a proper beachfront, the beach remains a short distance away, making it readily accessible for those looking to immerse themselves in the coastal environment. Overall, the hotel's location is highly appreciated for its scenic beachfront views and proximity to both the beach and local amenities.


Yes, Oaks Hervey Bay Resort and Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Oaks Hervey Bay Resort and Spa.

No, Oaks Hervey Bay Resort and Spa doesn't allow dogs.

Yes, parking facilities are available at Oaks Hervey Bay Resort and Spa.

Yes, Oaks Hervey Bay Resort and Spa has a gym.

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