Hilton London Heathrow Airport
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Summary of reviewsThe Hilton London Heathrow Airport is highly praised for its prime location, especially for travelers needing easy access to Terminal 4. The direct indoor walkway ensures convenience and minimizes stress for early flights or layovers. The hotel's proximity to public transport also facilitates straightforward travel into central London.
Breakfast at the hotel is widely celebrated, featuring a diverse and high-quality buffet with options to suit all palettes. The staff’s attentiveness and efficiency further enhance the dining experience. Despite minor hiccups like the need for an earlier start time and occasional cold items, the breakfast service remains a highlight.
Dinner experiences are generally positive with notable mentions of delicious dishes and a pleasant dining atmosphere. However, some guests feel that the menu could benefit from increased variety and larger portions. Service is frequently lauded for its friendliness, though a few guests expressed concerns over pricing and clarity on dining credits.
The rooms offer a mix of modern, stylish design and ample space. Cleanliness and comfort, particularly the noise insulation and spaciousness, are appreciated by many guests. There are, however, occasional remarks about rooms being darker and smaller than expected with some indicating the need for refurbishments.
Cleanliness is a strong point with consistently clean and tidy rooms enhancing the overall guest experience. The friendly and accommodating staff contribute significantly to the hotel’s positive environment. Although some rooms and bathrooms could benefit from updates, the hotel maintains high cleanliness standards.
Staff are frequently commended for their exceptional service and helpfulness, contributing positively to guests’ experiences at all levels. Specific mentions of staff members highlight the personal touch and professionalism that elevate guest satisfaction.
Internet connectivity receives generally positive feedback for good speeds and availability, though there are instances of slow or unreliable WiFi. Some guests find the login process cumbersome and note that paying for WiFi feels outdated given the hotel's standing.
Parking presents a mixed bag of reviews, mostly centered around the high cost. While some guests find the facilities adequate, the high fees and inconvenience in luggage handling detract from the overall satisfaction.
Beds at the Hilton are typically described as very comfortable, contributing to restful nights. Most guests appreciate the spacious and well-made beds, though a minority found them too hard or uncomfortable. Clean and quiet rooms add to the favorable impression.
The hotel maintains its four-star standards with guests often commenting on the quality services, immaculate rooms and a welcoming bar and restaurant environment. The hotel staff’s friendliness and efficiency further enhance visitors' experiences.
For business travelers, the hotel offers suitable amenities like tech-friendly meeting spaces and convenient access to Terminal 4. High-quality service and excellent breakfast options ensure a comfortable and efficient stay for those on business trips.
Accessibility for guests with disabilities is generally well-received, marked by accessible rooms and smooth check-in experiences. Although some guests find the route to the hotel challenging, the accommodations inside meet the needs of individuals with mobility issues.
Overall, Hilton London Heathrow Airport is praised for its convenient location, outstanding breakfast, comfortable beds, clean environment and excellent staff service, making it an attractive choice for both leisure and business travelers.
Categories
Breakfast at the hotel is widely celebrated, featuring a diverse and high-quality buffet with options to suit all palettes. The staff’s attentiveness and efficiency further enhance the dining experience. Despite minor hiccups like the need for an earlier start time and occasional cold items, the breakfast service remains a highlight.
Dinner experiences are generally positive with notable mentions of delicious dishes and a pleasant dining atmosphere. However, some guests feel that the menu could benefit from increased variety and larger portions. Service is frequently lauded for its friendliness, though a few guests expressed concerns over pricing and clarity on dining credits.
The rooms offer a mix of modern, stylish design and ample space. Cleanliness and comfort, particularly the noise insulation and spaciousness, are appreciated by many guests. There are, however, occasional remarks about rooms being darker and smaller than expected with some indicating the need for refurbishments.
Cleanliness is a strong point with consistently clean and tidy rooms enhancing the overall guest experience. The friendly and accommodating staff contribute significantly to the hotel’s positive environment. Although some rooms and bathrooms could benefit from updates, the hotel maintains high cleanliness standards.
Staff are frequently commended for their exceptional service and helpfulness, contributing positively to guests’ experiences at all levels. Specific mentions of staff members highlight the personal touch and professionalism that elevate guest satisfaction.
Internet connectivity receives generally positive feedback for good speeds and availability, though there are instances of slow or unreliable WiFi. Some guests find the login process cumbersome and note that paying for WiFi feels outdated given the hotel's standing.
Parking presents a mixed bag of reviews, mostly centered around the high cost. While some guests find the facilities adequate, the high fees and inconvenience in luggage handling detract from the overall satisfaction.
Beds at the Hilton are typically described as very comfortable, contributing to restful nights. Most guests appreciate the spacious and well-made beds, though a minority found them too hard or uncomfortable. Clean and quiet rooms add to the favorable impression.
The hotel maintains its four-star standards with guests often commenting on the quality services, immaculate rooms and a welcoming bar and restaurant environment. The hotel staff’s friendliness and efficiency further enhance visitors' experiences.
For business travelers, the hotel offers suitable amenities like tech-friendly meeting spaces and convenient access to Terminal 4. High-quality service and excellent breakfast options ensure a comfortable and efficient stay for those on business trips.
Accessibility for guests with disabilities is generally well-received, marked by accessible rooms and smooth check-in experiences. Although some guests find the route to the hotel challenging, the accommodations inside meet the needs of individuals with mobility issues.
Overall, Hilton London Heathrow Airport is praised for its convenient location, outstanding breakfast, comfortable beds, clean environment and excellent staff service, making it an attractive choice for both leisure and business travelers.
Family Friendly Hotel
Offers connecting rooms for families and provides cribs and high chairs upon request. Babysitting services can be arranged, and it has on-site restaurants with children's menus.
Business Hotel
Situated at Heathrow Airport Terminal 4, this hotel features a range of meeting rooms and business services. It offers comfortable accommodations and convenient access to transportation, making it ideal for business travelers.
Accessible Hotel
This hotel is directly connected to Terminal 4 via a covered passageway. It offers accessible rooms with options for wet rooms/roll-in showers or baths, both equipped with grab bars and accessible ensuite facilities. Accessible toilet facilities are available in public areas, and a hearing assistance system is provided at reception.
4-Star Hotel
Located directly at Heathrow Airport Terminal 4, this hotel offers convenience and comfort. It features soundproofed rooms, several dining options, and access to a fitness center.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Guest Reviews
The Hilton London Heathrow Airport is consistently praised for its exceptional location, making it an ideal choice for travelers with early flights or layovers. Situated within Terminal 4, the hotel offers the convenience of a short, indoor walk to the terminal, ensuring easy access even in adverse weather conditions.
Guests appreciate the property's proximity to the airport, highlighting the direct link via a covered walkway, allowing for a stress-free commute to terminal check-ins. Additionally, access to the Underground and Elizabeth line makes traveling to other parts of London seamless and straightforward.
Many reviews emphasize the location as perfect for its purpose, often describing it as amazingly convenient and perfectly situated for airport transit. The convenience extends to those arriving at different terminals with commendations for easy navigation and minimal travel time between terminals.
While the reviews largely focus on location, other aspects such as the clean, modern rooms and excellent service also receive positive mentions. The ability to relax in a quiet, stylish environment close to the bustling airport is a significant advantage, enhancing the overall travel experience.
In summary, Hilton London Heathrow Airport stands out for its prime location and accessibility, making it a top choice for airport stays. Its direct connection to Terminal 4 and convenient transport links to the rest of London ensure a smooth and hassle-free experience for all travelers.
At the Hilton London Heathrow Airport, breakfast appears to be a standout feature for many guests. The consensus among reviewers is overwhelmingly positive with numerous commendations for the wide variety of options available. Guests have described the breakfast as delicious, excellent and plentiful with some even stating it far exceeded their expectations. The buffet offerings have been specifically praised for being extensive and high quality with something to suit all tastes, including a mix of continental and English breakfast items.
Staff serving breakfast received high marks for their attentiveness, courteousness and efficiency, making the dining experience enjoyable and welcoming. Specific mentions of staff members going above and beyond added a personal touch that guests clearly appreciated.
Despite the extensive praise, there were a few areas noted for improvement. Some guests mentioned the need for breakfast to start earlier to accommodate early flyers, while others highlighted occasional delays and mix-ups at the omelette station. There were also mentions of cold food which were quickly resolved by the attentive staff. A few reviews noted that the breakfast quality was poor compared to other properties and that the hot food could have been warmer.
Overall, the breakfast at Hilton London Heathrow Airport is described as excellent and a highlight of the stay, bolstered by a diverse food selection and exceptional service from the breakfast staff.
At the Hilton London Heathrow Airport, opinions about dinner present a mixed picture, though largely leaning towards the positive end. Guests frequently commend the quality and flavor, often describing the food as delicious and even incredible. The presentation of dishes consistently garners praise and the bar and restaurant environment is generally regarded as pleasant and accommodating.
The evening meal options are noted for their quality with some specific mentions of dishes such as salmon steak and butter chicken curry standing out. Nonetheless, there are consistent mentions of the menu being limited and the portions being on the small side. Price is a recurring theme with several guests mentioning that the food and drinks are somewhat pricey, which sometimes overshadows the dining experience.
Service receives mostly positive remarks with the staff described as friendly and efficient, contributing to an enjoyable dining atmosphere. Nonetheless, room service receives more mixed feedback, particularly noting delays and occasional issues with food quality. Some guests also noted the inconvenience of learning about dining credits and price caps too late into their meal.
In summary, while dinner at the Hilton London Heathrow Airport typically leaves a pleasant impression with good food and service, some improvements in menu variety and portion sizes, along with a more transparent pricing strategy, could enhance the overall dining experience.
The rooms at the Hilton London Heathrow Airport have received mixed feedback from guests, though many highlight the positive aspects. Cleanliness is frequently praised with several guests mentioning spotless rooms and clean, white linen after showers. The modern, stylish design and well-appointed furniture give the rooms a welcoming and luxurious feel. Comfort is another strong point with numerous reviews appreciating the comfortable and quiet atmosphere, especially the soundproofing that ensures no disturbance from nearby planes. Spaciousness is also a common compliment with guests noting large, airy spaces and ample room for luggage.
However, some guests have found the rooms smaller than expected with a few describing them as dark and slightly claustrophobic. There were mentions of rooms needing sprucing up or appearing tired and a few complaints about cleanliness standards not being consistently maintained. Room amenities seem to have room for improvement with some guests wishing for more variety and pointing out the lack of coffee machines and mini-bars in certain rooms. Temperature control also drew mixed reactions with a few finding their rooms too hot or cold.
Despite these drawbacks, the proximity to Terminal 4, the quiet environment and the modern, spacious design remain standout features that enhance the overall stay at the Hilton London Heathrow Airport.
At the Hilton London Heathrow Airport, the beds are one of the standout features according to guest reviews. Many guests found the beds and pillows extremely comfortable, noting phrases such as "fabulous comfortable beds" and "super comfortable bed." Visitors also appreciated the spaciousness of the beds, describing them as "massive and really comfortable," which contributed to an overall restful experience. The rooms were frequently praised for their cleanliness and comfort with comments highlighting the "nice clean rooms" and "comfortable, quiet room."
However, it's worth noting that a handful of guests felt the beds were not up to their comfort standards, mentioning that they found them "too hard and very uncomfortable." Despite this minority opinion, the consensus leans heavily towards a positive experience with most reviews emphasizing the "beautiful comfortable room" and "extremely comfortable beds especially for a hotel."
In summary, if comfort and a good night's sleep are high priorities, the Hilton London Heathrow Airport is likely to meet guests' expectations with its generally well-received bedding arrangements.
The Hilton London Heathrow Airport receives consistently positive feedback regarding its cleanliness. Guests repeatedly highlight the hotel's spotless room conditions and well-maintained facilities. Rooms are often described as clean, tidy, modern and comfortable. The consistent cleanliness extends to the bathrooms, though some comments noted that they appear tired and could benefit from some updates. Visitors also appreciate the friendly and welcoming staff who contribute significantly to the overall positive experience.
Despite the predominantly positive remarks, a few guests mentioned aspects needing improvement, such as occasional dust and older, worn-out furniture. Some rooms were perceived as dark and in need of renovation, which detracted slightly from the overall comfort. Nevertheless, the consensus leans heavily towards an exceptionally clean environment, making it a reliable choice for travelers prioritizing hygiene and a comfortable stay close to the airport.
The Hilton London Heathrow Airport hotel staff received overwhelmingly positive feedback from guests. Reviews frequently mentioned the friendliness and helpfulness of the staff with adjectives like "super-friendly," "accommodating," and "attentive" appearing regularly. Guests noted the efficiency of services, from the check-in process to the attentiveness in the Executive Lounge and at breakfast. Specific staff members, such as Sidney, Kuldip, Anita and Paul, were highlighted for their exceptional service and professionalism.
The team as a whole was often described as polite, courteous and willing to go above and beyond to assist guests. The atmosphere created by the staff in various areas, including the spacious and welcoming bar, was praised for enhancing the stay experience. Although there were a few mentions of rude staff, the vast majority of comments reflected a high level of satisfaction with the hotel's personnel, who consistently provided excellent, prompt service and left guests feeling welcomed and well-cared-for.
The Hilton London Heathrow Airport offers guests a generally positive experience when it comes to internet connectivity. Reviews frequently mention good and fast WiFi with some appreciating the great speeds. The availability of free WiFi is also noted, which adds to the convenience for many guests. On the other hand, some have encountered slower or unreliable WiFi, especially in the rooms where connectivity was described as just okay. Accessing the WiFi can be somewhat cumbersome due to the amount of information required, which a few guests found unnecessary. While the hotel maintains a clean environment, the fact that WiFi access sometimes comes at an additional cost seems outdated and disappointing for some visitors, given the standard and pricing of the hotel. Overall, WiFi performance at the Hilton London Heathrow Airport appears to be generally good but could benefit from improvements in consistency and ease of access.
Parking at the Hilton London Heathrow Airport hotel has received mixed reviews. Some guests found the parking easy and satisfactory with adequate facilities available. However, there were frequent complaints about the high cost associated with parking. Charges ranged from £20 to £65 per day with a common sentiment that parking was too expensive. Some reviewers mentioned a discounted rate of £25 if booked in advance, compared to being charged more upon arrival. A few found the car park to be inconvenient, specifically noting the difficulty of handling luggage due to stairs and barriers. While the overall parking situation was manageable for some, many felt that the fees were unjustifiably high, especially when considering the already expensive room rates.
Hilton London Heathrow Airport delivers a blend of convenience and quality, noted for its four-star services and accommodations. Despite some comments on the older furniture, the rooms are consistently described as clean, comfortable and modern. Guests appreciate the immaculate conditions and well-appointed facilities. The bar and restaurant stand out, offering a perfect chilled atmosphere with an exceptional dining experience with mentions of expert mixology, such as an excellent Old Fashion made by the barman. The staff receive particular praise for their friendliness and attentiveness, contributing to a well-rounded and pleasant stay. The hotel's quality and standards surpass many others in the same price range, making it a worthwhile choice for travelers.
Hilton London Heathrow Airport is well-suited for business travelers, boasting business-focused amenities and well-equipped conference rooms. The hotel offers ample, tech-friendly meeting spaces, making it ideal for hosting conferences and business meetings. Conveniently connected to Terminal 4 via a walkway, the location is particularly useful for overnight stays before flights and handling expense claims after cancellations. The service is of high quality with guests giving high marks for both the excellent breakfast and overall great service—adding to a comfortable and efficient business travel experience.
The Hilton London Heathrow Airport receives favorable remarks for its accessibility features for guests with disabilities. The hotel is particularly noted for its convenient location near Terminal 4, which is deemed accessible and beneficial for those arriving by air. Accessible rooms, including wheelchair-accessible and handicap-specific options, are available, offering modern, spacious and clean environments suitable for individuals with mobility issues. Guests appreciate the quietness and cleanliness of the rooms, along with a generally smooth check-in experience. While some visitors found challenges in navigating to the hotel's entrance, once inside, the overall sentiment towards its accessibility features remains positive.
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Location
Guests appreciate the property's proximity to the airport, highlighting the direct link via a covered walkway, allowing for a stress-free commute to terminal check-ins. Additionally, access to the Underground and Elizabeth line makes traveling to other parts of London seamless and straightforward.
Many reviews emphasize the location as perfect for its purpose, often describing it as amazingly convenient and perfectly situated for airport transit. The convenience extends to those arriving at different terminals with commendations for easy navigation and minimal travel time between terminals.
While the reviews largely focus on location, other aspects such as the clean, modern rooms and excellent service also receive positive mentions. The ability to relax in a quiet, stylish environment close to the bustling airport is a significant advantage, enhancing the overall travel experience.
In summary, Hilton London Heathrow Airport stands out for its prime location and accessibility, making it a top choice for airport stays. Its direct connection to Terminal 4 and convenient transport links to the rest of London ensure a smooth and hassle-free experience for all travelers.
Breakfast
Staff serving breakfast received high marks for their attentiveness, courteousness and efficiency, making the dining experience enjoyable and welcoming. Specific mentions of staff members going above and beyond added a personal touch that guests clearly appreciated.
Despite the extensive praise, there were a few areas noted for improvement. Some guests mentioned the need for breakfast to start earlier to accommodate early flyers, while others highlighted occasional delays and mix-ups at the omelette station. There were also mentions of cold food which were quickly resolved by the attentive staff. A few reviews noted that the breakfast quality was poor compared to other properties and that the hot food could have been warmer.
Overall, the breakfast at Hilton London Heathrow Airport is described as excellent and a highlight of the stay, bolstered by a diverse food selection and exceptional service from the breakfast staff.
Dinner
The evening meal options are noted for their quality with some specific mentions of dishes such as salmon steak and butter chicken curry standing out. Nonetheless, there are consistent mentions of the menu being limited and the portions being on the small side. Price is a recurring theme with several guests mentioning that the food and drinks are somewhat pricey, which sometimes overshadows the dining experience.
Service receives mostly positive remarks with the staff described as friendly and efficient, contributing to an enjoyable dining atmosphere. Nonetheless, room service receives more mixed feedback, particularly noting delays and occasional issues with food quality. Some guests also noted the inconvenience of learning about dining credits and price caps too late into their meal.
In summary, while dinner at the Hilton London Heathrow Airport typically leaves a pleasant impression with good food and service, some improvements in menu variety and portion sizes, along with a more transparent pricing strategy, could enhance the overall dining experience.
Rooms
However, some guests have found the rooms smaller than expected with a few describing them as dark and slightly claustrophobic. There were mentions of rooms needing sprucing up or appearing tired and a few complaints about cleanliness standards not being consistently maintained. Room amenities seem to have room for improvement with some guests wishing for more variety and pointing out the lack of coffee machines and mini-bars in certain rooms. Temperature control also drew mixed reactions with a few finding their rooms too hot or cold.
Despite these drawbacks, the proximity to Terminal 4, the quiet environment and the modern, spacious design remain standout features that enhance the overall stay at the Hilton London Heathrow Airport.
Beds
However, it's worth noting that a handful of guests felt the beds were not up to their comfort standards, mentioning that they found them "too hard and very uncomfortable." Despite this minority opinion, the consensus leans heavily towards a positive experience with most reviews emphasizing the "beautiful comfortable room" and "extremely comfortable beds especially for a hotel."
In summary, if comfort and a good night's sleep are high priorities, the Hilton London Heathrow Airport is likely to meet guests' expectations with its generally well-received bedding arrangements.
Cleanliness
Despite the predominantly positive remarks, a few guests mentioned aspects needing improvement, such as occasional dust and older, worn-out furniture. Some rooms were perceived as dark and in need of renovation, which detracted slightly from the overall comfort. Nevertheless, the consensus leans heavily towards an exceptionally clean environment, making it a reliable choice for travelers prioritizing hygiene and a comfortable stay close to the airport.
Staff
The team as a whole was often described as polite, courteous and willing to go above and beyond to assist guests. The atmosphere created by the staff in various areas, including the spacious and welcoming bar, was praised for enhancing the stay experience. Although there were a few mentions of rude staff, the vast majority of comments reflected a high level of satisfaction with the hotel's personnel, who consistently provided excellent, prompt service and left guests feeling welcomed and well-cared-for.
Wi-Fi
Parking
4 Star
Business
Accessible
No, Hilton London Heathrow Airport doesn't have any pool.
No, a spa isn't available at Hilton London Heathrow Airport.
No, Hilton London Heathrow Airport doesn't allow dogs.
No, parking facilities aren't available at Hilton London Heathrow Airport.
Yes, Hilton London Heathrow Airport has a gym.
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