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Summary of reviewsLeonardo London Heathrow Airport offers a well-valued and convenient stay for travelers, particularly those flying in or out of Heathrow. Located just minutes away from Terminals 2, 3 and 5, the hotel's proximity to the airport and ease of access to public transport options make it an appealing choice for early flights or overnight layovers. The availability of straightforward bus and taxi connections further enhances its convenience.
Guests consistently praise the cleanliness, modern design and comfort of the rooms, which are spacious, soundproof and equipped with modern amenities. The beds receive special commendation for their exceptional comfort, contributing to restful sleep despite the vicinity to the airport. The cleanliness of the property extends to common areas and amenities, ensuring a welcoming environment for all guests.
Breakfast at the hotel garners positive feedback for its variety and quality. The buffet offers a wide selection, catering to different dietary needs with options like gluten-free available, making it a delightful start to the day. While some mention the need for warmer dishes and improvement in certain items, the overall sentiment is favorable, highlighting the value for money.
Dinner experiences are mixed, though the hotel restaurant receives praise for good food quality and service with specific mentions of enjoyable dishes like pizza and salmon. Some guests noted issues like limited vegetarian options and indifferent service at times, but generally, satisfactory meals and convenient late-night service are appreciated.
The hotel's staff stands out for their helpfulness, friendliness and professionalism, significantly enhancing the guest experience through efficient and warm interactions. This includes commendations for the front desk, housekeeping and restaurant teams.
Parking facilities are generally well-received for their convenience and security, though some guests feel the cost is on the higher side. The ease of parking and proximity to the terminals add to the practical appeal for guests with vehicles.
Free Wi-Fi availability offers varying experiences with most guests finding it functional and useful, though connectivity issues were reported in some rooms. The gym, though small, is described as clean and adequately equipped, serving as a convenient option for a quick workout.
For families, the hotel's spacious rooms and helpful staff make it a suitable choice, although the lack of specific children's activities or facilities means it may be less engaging for longer stays.
Given its four-star rating, the hotel provides a well-rounded experience, balancing quality service, comfort and strategic location, making it an excellent choice for both business and leisure travelers seeking convenience without compromising on quality.
In summary, Leonardo London Heathrow Airport excels in providing comfortable and clean accommodations close to the airport with high-quality beds, friendly staff and a solid breakfast offering. While there are areas for improvement, such as dining options and Wi-Fi connectivity, the hotel remains a reliable and well-regarded option for travelers. Show more
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Categories
Business Hotel
Located near Heathrow Airport, this hotel offers comfortable accommodations and essential business amenities. It features meeting rooms and convenient access to transportation for business travelers.
Hotel with Parking
This hotel is listed as having parking facilities available for guests.
4-Star Hotel
This hotel offers modern accommodation with convenient access to Heathrow Airport. It provides comfortable rooms, on-site dining, and meeting facilities.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Room Types
Executive King RoomThis air-conditioned 24 m² room offers free WiFi, a flat-screen TV and electric kettle.
King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.
Standard Room with King Bed and Single BedProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box. The unit offers 2 beds.
Standard Room With King Bed and Double BedFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.
Accessible Room with King BedLeonardo Hotels offer a number of bedrooms suitable for wheelchair access. These rooms have been designed to the highest specifications and include extra wide doorways, low level tables, accessible bathrooms with emergency alarm and sufficient floor space to manoeuvre.
Runway View Standard KingFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Runway View King and SingleFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.
Runway View King and DoubleFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Conveniently located just a few minutes from Heathrow Airport, the Leonardo London Heathrow Airport hotel stands out for its excellent accessibility for travelers. Guests consistently praise its close proximity to Terminals 2, 3 and 5, making it an ideal choice for those with early flights or overnight layovers. The hotel's ease of access to public transport, including the Hoppa bus service that stops right at the door, adds to its appeal.
Travelers appreciate the straightforward bus and taxi connections that provide quick, hassle-free routes to the airport. The hotel's location also means easy access to central London and surrounding areas with bus stops and transport links conveniently nearby.
For those driving, the hotel offers handy parking facilities and the reasonable pricing is frequently highlighted. Additionally, the Leonardo's serene environment, despite being so close to the bustling airport, ensures a quiet and restful stay. Guests often mention the modern cleanliness and comfort of the rooms, making it a well-regarded option for both transit stays and longer visits.
Breakfast
The breakfast at Leonardo London Heathrow Airport boasts a generally positive reception among guests. Many reviews laud the extensive variety and excellent quality of the buffet breakfast. Phrases such as "excellent breakfast," "great breakfast," and "breakfast was awesome" frequently appear, underscoring the high regard for the hotel's morning offerings. Guests appreciate the wide selection of items, noting there is plenty to choose from with dietary options like gluten-free also available. The breakfast is often described as delicious, abundant and a good value for money.
However, some comments highlight minor cons, such as the need for warmer dishes and occasional critiques about the quality not meeting expectations. The price of breakfast is sometimes noted as relatively high, though many feel it is worth the cost given the variety and quality. Specific items like the breakfast porridge have received mixed reviews with some finding particular dishes to be less impressive. Despite a few criticisms, the overall consensus is one of satisfaction with many guests finding the breakfast to be a delightful start to their day.
Dinner
The dining experience at Leonardo London Heathrow Airport offers mixed reviews, though notably, many guests found positive aspects to their meals. The restaurant and bar on-site are often described as good with particular praise for the restaurant's food quality and service. Many guests mentioned that the food was reasonably good, tasty and well-cooked, highlighting dishes like pizzas, salmon and bar food. Some specific meals such as the buffet breakfast and pizzas were enjoyed by diners.
However, there are areas requiring improvement. Some guests faced issues with the food being bland, overpriced or not as described on the menu. Limited menu options, especially for vegetarians and children, were noted. Service, although quick in many instances, had moments where it was indifferent or slow, impacting the overall experience.
Despite the variability, the restaurant and bar provide decent choices for dinner, offering convenience particularly with late night service options. Overall, while improvements could elevate the dining experience, satisfactory meals and a good selection are generally available to guests.
Rooms
The rooms at the Leonardo London Heathrow Airport consistently impress with their spacious and modern design, making for a comfortable stay. Many visitors highlight the cleanliness and quietness of the rooms, ensuring a restful environment despite the proximity to the airport. Guests can enjoy well-appointed facilities and nice decor, contributing to an overall pleasant experience.
The size of the rooms stands out as a significant plus, often described as large and ample enough to accommodate guests comfortably. Many reviewers appreciated the quality of the beds and the modern bathrooms, complete with good showers and necessary amenities. The rooms are generally well-equipped, including features like A/C and soundproofing, which adds to the comfort level.
However, a few concerns were noted, such as occasional issues with air conditioning and some rooms needing a bit of refreshing. There's also mention of noise in specific rooms, particularly those near the gym or corridors with trolleys passing by and an infrequent issue with smoke smells in the corridors.
Overall, the majority of guests found the rooms at Leonardo London Heathrow Airport to be clean, spacious and exceptionally comfortable, making it a recommendable choice for travelers.
Beds
Leonardo London Heathrow Airport receives high praise for its beds, which guests repeatedly describe as comfortable, super comfortable and very comfortable. Many guests note having a great night's sleep, appreciating the clean and spacious rooms paired with peaceful surroundings. The comfort of the beds is enhanced by the atmosphere of the quiet rooms, making for an undisturbed sleep despite the hotel's proximity to the airport.
While a few guests mention firm beds or issues with pillows being too hard, the consensus remains overwhelmingly positive. Words like cozy, comfy and excellent are frequently used to describe the bed experience with several reviewers highlighting the clean linens and above-average quality of the beds and pillows. The combination of comfortable beds and quiet rooms seems to create a restful haven for travelers looking for a good night's sleep before or after their flights.
Cleanliness
The Leonardo London Heathrow Airport hotel stands out for its impeccable cleanliness, as frequently highlighted by guest reviews. Many find the hotel not only clean, but also pleasantly fragrant with well-maintained amenities and common areas. The rooms are described as spacious, spotless and comfortable, providing a quiet environment despite the hotel's proximity to Heathrow Airport. Guests appreciate the soundproofing and large clean bathrooms.
Overall, the property is consistently maintained in excellent condition, offering modern facilities. Its strategic location near the airport makes it an ideal choice for travelers. Although some guests mentioned occasional issues like thin walls or room confusion, the general consensus emphasizes a clean, comfortable and well-managed stay. The hotel effectively balances a welcoming atmosphere with high standards of cleanliness, ensuring a pleasant experience for all visitors.
Staff
The staff at Leonardo London Heathrow Airport have consistently received high praise for their helpfulness, friendliness and professionalism. Numerous guests highlighted the exceptional service from the front desk and reception teams, noting their efficiency and warm welcome. The hotel's staff exhibited a personal and attentive approach, ensuring that guests' needs were met promptly. Housekeeping and restaurant staff also earned accolades for their courteous and responsive service. Whether handling check-ins, arranging transportation or providing dining information, the staff made a strong positive impression on guests through their amiable and supportive interactions. Overall, the dedicated and congenial staff significantly enhanced the guest experience at this hotel.
Wi-Fi
Leonardo London Heathrow Airport offers a mixed bag of experiences regarding its Wi-Fi services. Many guests appreciated the free Wi-Fi, noting that it generally worked well and had a good range. Some found the Wi-Fi to be fast and reliable, particularly praising the ease of online check-in. However, there were reports of poor connectivity and inconsistent service with some guests unable to access Wi-Fi in their rooms. The signal was said to be stronger in common areas rather than in individual rooms. While the Wi-Fi speed and reliability varied, many guests still found it a useful and complimentary feature during their stay.
Gym
While staying at Leonardo London Heathrow Airport, guests generally found the gym to be an additional perk in their visits. The gym, though often described as small, was noted for being clean and reasonably well-equipped, making it a suitable option for a quick workout. Despite its compact size, the gym seemed sufficient for individual users, though perhaps less ideal for multiple people at once. Some visitors appreciated the variety of equipment available, finding it satisfactory for their fitness needs. While a few reviews mentioned the gym feeling cramped or on the cooler side, others highlighted the convenience of having access to such facilities during their stay. Overall, the gym at Leonardo London Heathrow Airport seems to offer a basic but useful amenity for guests looking to maintain their exercise routine while traveling.
Parking
The parking facilities at Leonardo London Heathrow Airport receive mixed reviews, though overall sentiments trend positively. Guests frequently commend the hotel for its ample and secure parking options. The parking is described as easy, hassle-free and conveniently located close to the hotel and terminals, making it a practical choice for travelers. Some reviews highlight the availability of underground parking, which adds an extra layer of convenience and security.
A recurring theme in the reviews is the cost of parking. Many guests feel that the £15 to £20 charged per day is excessive, especially for overnight stays. While a few note that the cost is reasonable for long-term parking, others suggest that parking should ideally be free for hotel guests. Instances of misunderstanding around the payment process, such as receiving fines despite paying at the counter, are also noted by some guests.
Despite the cost concerns, the overall consensus is that the parking situation at the hotel is adequate and convenient. The straightforward parking process and the frequent transport links to airport terminals add to the overall ease of staying at the Leonardo London Heathrow Airport. Some guests do mention difficulties in finding a space and the high cost as drawbacks, but the positive aspects such as secure and plentiful parking options generally outweigh these concerns.
Family
The Leonardo London Heathrow Airport hotel receives mixed feedback regarding its suitability for families traveling with children. Several reviews highlight the hotel's spacious rooms, which are suitable for family stays and family suites, ensuring a comfortable environment even for groups of four. Many parents find the hotel's proximity to the airport extremely convenient.
The staff is generally noted for their helpfulness, particularly in assisting guests with young children and luggage. Special family services are also available, making the hotel a practical choice for those traveling with infants, especially with the availability of baby cribs.
On the downside, there are some concerns about noise due to inadequate soundproofing between rooms, which could be problematic for families with young children needing quiet. Additionally, the reviews mention a lack of control in common areas over children behaving poorly, which could affect the stay of other guests.
Despite the hotel's family-friendly label, it reportedly lacks specific children's activities or facilities with a nearby park being the only mentioned recreational option for kids. This may make it less ideal for extended stays where keeping children entertained is a priority.
In summary, while the Leonardo London Heathrow Airport seems to offer practical conveniences for families and spacious accommodations, it might fall short in providing a fully engaging environment for children during their stay.
4 Star
Leonardo London Heathrow Airport, a hotel that promises a four-star experience, impresses with its modern and spotless facilities. Guests consistently appreciate the excellent value for money, noting the friendly and attentive staff and a high standard of cleanliness and comfort. It meets the expectations of a four-star rating with spacious and quiet rooms that provide a restful stay.
The quality of service, while mostly praised, has room for improvement. The overall experience often exceeds guest expectations, making it a standout option among airport hotels. It's seen as a quality establishment with good food, excellent rooms and a luxurious setting that truly reflects its four-star status.
For those seeking a high-end hotel close to Heathrow, Leonardo London stands as a well-priced, quality choice that delivers solid four-star service and amenities. While some guests might find it pricier than typical four-star hotels in London, the overall package of comfort, service and location maintains its deserved four-star rating. For travelers valuing convenience without compromising on quality, this hotel proves to be a reliable option.
Business
Leonardo London Heathrow Airport stands out as an ideal choice for business travelers, offering a range of amenities tailored to the needs of professionals. The hotel's proximity to the airport makes it particularly convenient for those on overnight transits or short business trips. Business travelers will appreciate the easy access to the conference center and the well-equipped business center, which includes all necessary business amenities and meeting rooms.
The establishment is commended for its quiet environment, ensuring a peaceful stay before early flights or busy workdays. Check-in and check-out processes are smooth and efficient, adding to the overall convenience. Helpful staff, such as the courteous gentleman at reception who arranges transportation, further enhance the business travel experience.
While the food choices may be limited, the overall affordability and value for money make this hotel a viable option for business trips. The business-oriented packages and services provided align well with the needs of frequent travelers. The hotel is highly recommended for its business suites, business meeting rooms and other relevant facilities, solidifying its reputation as a great option for business-oriented stays near Heathrow Airport.
Accessible
Leonardo London Heathrow Airport offers a range of accessible features that make it a suitable option for guests with disabilities. The hotel provides accessible rooms with thoughtful mobility considerations, ensuring guests can comfortably utilize the spaces. Facilities include easily accessible elevators and disabled facilities that cater to various needs.
The hotel's location is another advantage with easy access to the airport and central London via public transport, making it convenient for travelers. The availability of shuttle services, even though there is a fee, adds to the ease of movement to and from the terminal.
However, certain areas could benefit from improvements. Signage pointing to the entrance is highlighted, but some guests found it slightly awkward to locate the hotel. In addition, there were isolated reports of difficulties, such as the shuttle bus not being accessible and issues with the lift, which could pose challenges for some guests.
Despite these minor drawbacks, the hotel staff are recognized as friendly and helpful, which enhances the overall pleasant stay for guests. Cleanliness and accessible room setups further contribute to a comfortable and accommodating experience at Leonardo London Heathrow Airport.
No, Leonardo London Heathrow Airport doesn't have any pool.
Yes, a spa is available at Leonardo London Heathrow Airport.
No, Leonardo London Heathrow Airport doesn't allow dogs.
Yes, parking facilities are available at Leonardo London Heathrow Airport.