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Summary of reviewsSumiya Spa & Hotel is highly regarded for its prime location and welcoming atmosphere. Situated near Hiroshima Station, the hotel provides easy access to public transport and nearby attractions, while allowing guests to explore local flavors and unwind in various bars and restaurants. The hotel’s location strikes a balance between tranquility and proximity to city highlights, further enhanced by a friendly staff known for their attentiveness and proficient English, fostering a warm environment.
Guests appreciate the spacious and clean rooms, noting the comfort and well-equipped facilities. The presence of balconies in some rooms adds a pleasant aspect to the stay. Although some accommodations feature shared showers and toilets, overall comfort is maintained, particularly given the good value for money. Cleanliness stands as a hallmark of the hotel, with visitors frequently commending the spotless conditions and quality toiletries provided.
The staff's service is consistently praised for its friendliness and dedication, creating an inviting experience. The free WiFi receives mixed reviews, but many guests report it as fast and reliable once any initial technical issues are resolved. Conversely, spa offerings are less enthusiastically received due to a lack of traditional facilities, leaving some visitors expecting a more comprehensive spa experience somewhat disappointed.
Overall, Sumiya Spa & Hotel is valued for its comfortable beds, excellent quality-to-price ratio, and strategic location, ensuring a seamless and enjoyable stay for guests visiting Hiroshima for leisure or business.
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