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Summary of reviewsToyoko Inn Hiroshima Heiwa-odori is praised for its outstanding location and overall convenience, making it an excellent choice for both business and leisure travelers. Positioned close to Hiroshima's downtown area, key attractions such as the Peace Memorial Museum and Park, restaurants, bars and shopping centers are within easy walking distance. The strategic location offers smooth access to various transportation lines and the availability of an on-site parking lot further enhances its appeal.
Guests consistently commend the hotel’s breakfast for its value, taste and variety. The inclusion of breakfast in the room price adds to the hotel's cost-performance ratio. Traditional Japanese options and healthy choices are frequently appreciated, although some guests desire more Western items. Despite occasional minor issues like crowding and early end times, the breakfast experience remains positive, complemented by friendly staff and cleanliness.
The rooms at Toyoko Inn Hiroshima Heiwa-odori, although compact, are clean and well-maintained, providing necessary amenities for a comfortable stay. Guests find the rooms comfortable and equipped with updated facilities like Netflix and Amazon Prime. While the small size and limited views are noted drawbacks, the overall cleanliness and room setup ensure a restful experience.
Cleanliness is a standout feature at the hotel with numerous guests highlighting the spotless condition of both rooms and facilities. The efficient check-in process and the well-kept environment contribute significantly to guest satisfaction. A few minor issues, such as occasional dust or mold, were mentioned but are exceptions rather than the norm.
The staff at the hotel receive high praise for their professionalism, kindness and attentiveness. Politeness and friendliness are consistently highlighted with guests appreciating the warm and courteous welcome. Efficient check-in and check-out processes, helpful nature and additional touches like coupons for nearby shops contribute to a positive staff service experience.
Wi-Fi at Toyoko Inn Hiroshima Heiwa-odori generally meets guests' needs with reliable connectivity, although some issues with speed and access during peak times were noted. Parking options, including an on-site multi-level lot, are valued for their affordability and convenience, despite some limited space and occasional challenges for larger vehicles.
Guest opinions about the beds are mixed with some finding them comfortable and supportive, while others describe them as extremely hard and uncomfortable. Noise from the springs and bed cleanliness were minor points of concern for some, indicating that bed comfort can vary across rooms.
Overall, Toyoko Inn Hiroshima Heiwa-odori offers great value for money with a convenient location, commendable cleanliness and a high level of service from the staff. While there are a few areas that could benefit from improvement, the hotel provides a solid and satisfying stay for its guests. Show more
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Hotel with Free Wi-Fi
Toyoko Inn Hiroshima Heiwa-odori includes free Wi-Fi. It provides a simple and free internet connection for guests to use.
Hotel with Parking
This hotel chain typically offers on-site parking, which is usually available for a fee and may have limitations on space.
Cheap Hotel
This Toyoko Inn offers a convenient location and standard amenities for budget travelers. It is located on Heiwa-odori (Peace Boulevard).
Accessible Hotel
This hotel is listed as having 2 barrier-free single rooms.
3-Star Hotel
Room Types
Single Room - SmokingFeaturing free toiletries, this single room includes a private bathroom with a bath, a shower and a bidet. This single room has air conditioning, an electric kettle and a flat-screen TV. The unit has 1 bed.
Single Room - Non-SmokingProviding free toiletries, this single room includes a private bathroom with a bath, a shower and a bidet. This single room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Double Room - SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. This double room has air conditioning, an electric kettle and a flat-screen TV. The unit has 1 bed.
Double Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. This double room has air conditioning, an electric kettle and a flat-screen TV. The unit has 1 bed.
Queen Room - SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. This double room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Queen Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. This double room has air conditioning, an electric kettle and a flat-screen TV. The unit has 1 bed.
Twin Room - SmokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. This twin room has air conditioning, an electric kettle and a flat-screen TV. The unit has 2 beds.
Twin Room - Non-SmokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. This twin room has air conditioning, an electric kettle and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Toyoko Inn Hiroshima Heiwa-odori boasts an outstanding location praised for its convenience and accessibility. Situated close to the downtown area, it offers easy walking proximity to the Peace Memorial and other key attractions. The hotel is positioned on a main street, making it simple to find and providing smooth access to various transportation lines, including bus stops and tram stations.
Visitors appreciate its central location, which benefits food lovers and nightlife enthusiasts by being near a bustling street filled with restaurants, bars and shopping centers. The hotel’s proximity to the train station and main tourist destinations enhances its appeal for both business and leisure travelers.
Guests often highlight the convenient 15-minute flat walk to the Peace Memorial Museum and Park, as well as the ease of getting around Hiroshima due to the hotel's strategic positioning on Heiwa Avenue. Additionally, the hotel offers its own parking lot, adding to the overall hassle-free experience.
Many reviews emphasize the hotel's clean and simple yet comfortable rooms, providing a restful retreat after exploring the city. For those interested in shopping or entertainment, the hotel's location near department stores and public bathhouses garners positive feedback.
Overall, Toyoko Inn Hiroshima Heiwa-odori serves as an excellent base for visitors looking to explore Hiroshima with ease and enjoy the city's vibrant downtown atmosphere.
Breakfast
The breakfast experience at Toyoko Inn Hiroshima Heiwa-odori receives generally positive feedback for its value, taste and variety. Guests frequently highlight the deliciousness of the breakfast, describing it as both satisfying and nutritionally balanced. Many appreciate the inclusion of breakfast in the room price, considering it a significant factor for the hotel's excellent cost-performance ratio. The breakfast is noted for being varied with a good mix of traditional Japanese options and healthy choices, though some guests mentioned a desire for more Western items or additional drink options.
The complimentary nature of the breakfast is a recurrent theme with many guests pleased by the variety of choices available at no extra cost. Despite some minor criticisms, such as breakfast ending too early or certain items not being replenished towards the end of service, most guests agree that the spread is both complete and enjoyable. The breakfast also changes daily, which adds a pleasant variety to the dining experience.
A few guests found the breakfast area crowded or the layout narrow, but they still valued the convenience and quality of the meal. Others noted the availability of breakfast trays for in-room dining, allowing a quiet and private meal. Cleanliness and the friendly breakfast staff further enhance the overall impression.
In summary, Toyoko Inn Hiroshima Heiwa-odori’s breakfast is a well-regarded feature, praised for its deliciousness, diversity and value, making it a noteworthy aspect of the guest experience at this hotel.
Rooms
Toyoko Inn Hiroshima Heiwa-odori offers rooms that, despite being compact and relatively simple, tend to meet cleanliness standards very well. Many guests found the rooms comfortable and well-maintained with updated facilities that include services like Netflix and Amazon Prime. The beds and general room setup are generally conducive to a relaxing stay and the bathrooms, while on the smaller side, also tend to be clean. Despite some outdated elements and occasional minor maintenance issues, the hotel provides an efficient and straightforward lodging experience typical of the Toyoko Inn chain.
However, many reviews indicated that the rooms are quite small, which might not be suitable for those who need more space. Additionally, some guests were concerned about the views (or lack thereof) with several rooms facing a nearby building's wall, obstructing daylight. The issue of room smell, particularly of smoke, was also noted, although smoking rooms were praised for not having a noticeable tobacco odor.
Overall, the rooms are petite but clean and equipped with the necessary amenities for a comfortable stay, making it a practical choice for budget-conscious travelers or those staying for a short period. The location of some rooms may not offer the best views and the size might feel cramped, but the cleanliness and comfort level generally receive positive reviews.
Beds
Toyoko Inn Hiroshima Heiwa-odori provides a variety of experiences when it comes to their beds. While some guests have found the beds to be very comfortable and appreciated their spaciousness and firm, supportive nature, others have described the beds as being extremely hard, even comparing them to stone or rock. There are mixed feelings regarding the firmness of the beds with some finding it just right, while others noted it was so hard they could feel the springs, resulting in discomfort and difficulty sleeping. Several reviews also mentioned issues with bed cleanliness and noise from the springs. Despite these challenges, some guests managed to sleep well, indicating that bed comfort may vary between rooms. Additionally, the lack of convenient power outlets near the bed was a minor inconvenience for a few guests.
Cleanliness
At Toyoko Inn Hiroshima Heiwa-odori, cleanliness consistently stands out as a notable aspect mentioned by guests. The overall impression is that the rooms and facilities are clean, comfortable and ideally maintained. This sentiment is reinforced by multiple mentions of spotless rooms and impeccably clean facilities, contributing to a comfortable stay.
Guests appreciate the simple and efficient check-in process, along with the tidiness and cleanliness of their rooms. The state of cleanliness extends throughout the entire hotel, including facilities that appear to be well-kept and provided with necessary amenities. Despite the positive majority, there were occasional minor issues, such as dust in some rooms and black mold in a bathroom, but these were exceptions rather than the rule.
Moreover, the hotel creates a pleasant ambiance with its clean and beautiful appearance, contributing to a positive and satisfying experience. This attention to cleanliness is complemented by the good service from the staff, further enhancing guest satisfaction. Overall, Toyoko Inn Hiroshima Heiwa-odori is highly regarded for maintaining a high standard of cleanliness that ensures a comfortable and enjoyable stay for its visitors.
Staff
Toyoko Inn Hiroshima Heiwa-odori is notable for its remarkable staff service, according to numerous guest reviews. The team, from front desk attendants to those managing the parking lot, consistently receive praise for their professionalism, kindness and attentiveness. Politeness and friendliness are standout qualities frequently highlighted with many guests appreciating the warm and courteous welcome they received.
Guests often mention the staff's approachable and helpful nature, noting that they were always ready to assist and provide valuable information. The check-in and check-out processes are described as smooth, thanks in part to the prompt and efficient front desk services. In particular, the breakfast staff and those greeting guests demonstrated a high level of friendliness and attentiveness.
Some guests also appreciated the added touch of receiving coupons for nearby shops from the parking staff, enhancing their overall experience. While there is occasional feedback about isolated less-than-ideal encounters, the overwhelming sentiment is one of satisfaction with the excellent service provided by the hotel's staff.
Overall, the positive and professional approach of the staff at Toyoko Inn Hiroshima Heiwa-odori significantly contributes to the pleasant stay experienced by guests, making it a valued choice for many.
Wi-Fi
Toyoko Inn Hiroshima Heiwa-odori generally offers a good and reliable Wi-Fi connection, contributing to a positive guest experience. However, some guests have noted occasional issues, such as slow speeds and poor connectivity at night. A few visitors mentioned difficulties in accessing the Wi-Fi password and highlighted that the provided computers have poor performance. Despite these occasional challenges, many guests had a satisfactory experience with the hotel's Wi-Fi service.
Parking
Toyoko Inn Hiroshima Heiwa-odori offers a variety of parking options, including an on-site multi-level parking lot and several affiliated parking lots nearby. Despite limited parking spaces that tend to fill quickly, many guests appreciate the affordable rates with some noting a bargain price of 500 yen per night. Conveniently, the affiliated parking lots are close to the hotel, easing accessibility for those who can't find space on-site.
A key advantage is the 24-hour availability of parking, which guests find especially convenient. Some visitors mentioned the ease of making parking reservations and the helpfulness of the staff handling parking logistics. However, guests with larger vehicles or height restrictions might face occasional challenges. Additionally, some reviews noted a few incidents with parking charges and accessibility, so it's advisable to confirm specifics upon arrival.
Overall, Toyoko Inn Hiroshima Heiwa-odori generally meets guests' needs with practical and cost-effective parking solutions, notwithstanding a few situational inconveniences.
3 Star
Toyoko Inn Hiroshima Heiwa-odori offers a solid experience, especially considering its price point. Many guests have found the hotel to be quite a bargain, often describing it as way nicer than expected for the cost. The rooms, while a bit small, are generally seen as a good deal and satisfactory for a comfortable stay.
The hotel's location in the red light district has been noted, which might be a consideration for some travelers. Despite this, the hotel itself maintains a welcoming environment with useful self-service options. There have been minor complaints about cleanliness and occasional noise from the hallways, suggesting room for improvement. Additionally, the busy checkout times sometimes see only one employee handling the process, which can cause delays.
Overall, the experience is largely positive, highlighted by the good value for money and more-than-adequate facilities. While it might not embody all the qualities of a three-star hotel, guests generally found their stays to be pleasant with only a few minor issues detracting from the overall experience.
No, Toyoko Inn Hiroshima Heiwa-odori doesn't have any pool.
No, a spa isn't available at Toyoko Inn Hiroshima Heiwa-odori.
No, Toyoko Inn Hiroshima Heiwa-odori doesn't allow dogs.
Yes, parking facilities are available at Toyoko Inn Hiroshima Heiwa-odori.
No, Toyoko Inn Hiroshima Heiwa-odori doesn't have a gym.