Red Roof PLUS Chicago - Hoffman Estates
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsRed Roof PLUS Chicago - Hoffman Estates is highly praised for its prime and tranquil location, offering easy access to popular venues, the tollway, restaurants and shops. This makes it an excellent choice for both leisure and business travelers, providing a convenient and quiet environment.
The staff at the hotel receives overwhelmingly positive feedback for their friendliness and helpfulness. Guests appreciate the courteous and excellent service, often mentioning the attentive and polite front desk attendants who go above and beyond to meet guest needs.
In terms of accommodations, the rooms are noted for their spaciousness and comfortable beds with many enjoying the newer floors and sinks. Premium rooms are singled out for offering more space, adding to the comfort of the stay. However, cleanliness and maintenance are areas needing improvement with recurring issues such as dirty floors, mold in the bathrooms and unpleasant odors being reported. Though some guests find their rooms clean and comfortable, others are dissatisfied with the overall upkeep and inconsistent cleaning standards.
Breakfast feedback is mixed with some guests noting a good experience while others are unaware of the availability or find none offered, hinting at communication or service inconsistencies.
Overall, despite some critical reviews regarding cleanliness and room conditions, Red Roof PLUS Chicago - Hoffman Estates stands out for its advantageous location, friendly and supportive staff and generally comfortable beds. These positive aspects make it a viable option for visitors prioritizing convenience and service.
Categories
The staff at the hotel receives overwhelmingly positive feedback for their friendliness and helpfulness. Guests appreciate the courteous and excellent service, often mentioning the attentive and polite front desk attendants who go above and beyond to meet guest needs.
In terms of accommodations, the rooms are noted for their spaciousness and comfortable beds with many enjoying the newer floors and sinks. Premium rooms are singled out for offering more space, adding to the comfort of the stay. However, cleanliness and maintenance are areas needing improvement with recurring issues such as dirty floors, mold in the bathrooms and unpleasant odors being reported. Though some guests find their rooms clean and comfortable, others are dissatisfied with the overall upkeep and inconsistent cleaning standards.
Breakfast feedback is mixed with some guests noting a good experience while others are unaware of the availability or find none offered, hinting at communication or service inconsistencies.
Overall, despite some critical reviews regarding cleanliness and room conditions, Red Roof PLUS Chicago - Hoffman Estates stands out for its advantageous location, friendly and supportive staff and generally comfortable beds. These positive aspects make it a viable option for visitors prioritizing convenience and service.
Hotel near Ski Resorts
Dog Friendly Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled in a prime spot, Red Roof PLUS Chicago - Hoffman Estates boasts an exceptional location that caters to a variety of needs. Its proximity to popular venues makes it an excellent choice for event-goers, ensuring a hassle-free commute. The hotel offers easy access to the tollway, simplifying travel plans for guests. With numerous restaurants and shops just minutes away, convenience is a standout feature, making dining and shopping effortless. The location is not only praised for its convenience but also for its tranquility, offering a clean and quiet environment. In summary, the hotel's location is highly regarded for its accessibility, nearby amenities and overall ease, providing an ideal base for both leisure and business travelers.
The reviews for the breakfast at Red Roof PLUS Chicago - Hoffman Estates are mixed with some guests mentioning a positive experience, noting the breakfast was good. However, there appears to be significant confusion among other visitors regarding the availability of breakfast. Several guests state they were unaware of any breakfast offerings, did not see a designated breakfast location or simply noted that no breakfast was available during their stay. This discrepancy points to an inconsistency in either the availability or the communication of breakfast services.
The rooms at Red Roof PLUS Chicago - Hoffman Estates generally receive mixed feedback from guests. Many rooms are praised for being spacious and featuring newer floors and sinks. Guests often find the rooms clean and comfortable with some specifically mentioning that premium rooms offer more space.
However, several reviews highlight issues such as unpleasant smells of smoke and urine, despite being designated as non-smoking rooms. Cleanliness is a recurring concern with reports of dirty floors, hair in the tubs and bathrooms that do not feel adequately clean. There's also mention of broken fixtures and malfunctioning amenities like TV remotes and bathroom doors.
While some guests find their rooms comfortable, others express dissatisfaction with the lack of hot water, uncomfortable beds and the general upkeep of the facilities. Additionally, the absence of breakfast options and no Spanish TV channels were noted as areas that could use improvement.
Overall, while there are positives in terms of room size and basic cleanliness for some, the hotel seems to struggle with consistency in maintenance and ambiance.
Many guests found the beds at Red Roof PLUS Chicago - Hoffman Estates to be comfortable with some highlighting the large size of the beds. Reviews often note that the beds were soft and the rooms were clean, contributing to a positive overall stay. However, not all feedback was favorable, as a few guests mentioned that the mattresses were lumpy and the pillows were not satisfactory. Despite these occasional criticisms, the consensus suggests that the beds are generally comfortable for a restful night.
Red Roof PLUS Chicago - Hoffman Estates has received mixed reviews regarding its cleanliness. Guests highlighted various cleanliness issues, including dust, dirty floors and overall unclean conditions inside and outside the rooms. Bathrooms also received unfavorable comments about mold in the bathtubs, non-flushing fixtures and small size. The presence of bedbugs and fruit flies, remnants of hair and stained mattress covers further detracted from the experience. Many guests were particularly disturbed by the smelly, smoke-filled rooms despite being marked as non-smoking. Overflowing housekeeping bins with garbage and soiled laundry in the hallways also contributed to the negative impression. On a positive note, some guests found their rooms clean and comfortable, adequate for a stopover and appreciated the friendly office attendant. However, the overall consensus suggests a need for significant improvements in cleanliness and maintenance.
The staff at Red Roof PLUS Chicago - Hoffman Estates generally receives high marks for their friendliness and helpfulness. Many guests highlight the courteous and excellent service they experienced, noting that the front desk attendants and office staff were particularly attentive and polite. The team is praised for going above and beyond to meet guests' needs, accommodating busy schedules and tending to every detail from check-in to check-out. However, there are a few mentions of isolated incidents where staff behavior did not meet expectations, indicating some inconsistency. Overall, the staff's efforts to provide a welcoming and supportive environment stand out as a positive aspect of the stay.
Location Show Map
Location
Breakfast
Rooms
However, several reviews highlight issues such as unpleasant smells of smoke and urine, despite being designated as non-smoking rooms. Cleanliness is a recurring concern with reports of dirty floors, hair in the tubs and bathrooms that do not feel adequately clean. There's also mention of broken fixtures and malfunctioning amenities like TV remotes and bathroom doors.
While some guests find their rooms comfortable, others express dissatisfaction with the lack of hot water, uncomfortable beds and the general upkeep of the facilities. Additionally, the absence of breakfast options and no Spanish TV channels were noted as areas that could use improvement.
Overall, while there are positives in terms of room size and basic cleanliness for some, the hotel seems to struggle with consistency in maintenance and ambiance.
Beds
Cleanliness
Staff
No, Red Roof PLUS Chicago - Hoffman Estates doesn't have any pool.
No, a spa isn't available at Red Roof PLUS Chicago - Hoffman Estates.
Yes, Red Roof PLUS Chicago - Hoffman Estates welcomes dogs.
No, parking facilities aren't available at Red Roof PLUS Chicago - Hoffman Estates.
No, Red Roof PLUS Chicago - Hoffman Estates doesn't have a gym.
Location Show Map
More Options
