Auberge Discovery Bay Hong Kong
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Summary of reviewsAuberge Discovery Bay Hong Kong enjoys high praise for its prime and convenient location, offering a peaceful and scenic retreat by the bay. The hotel's surroundings, featuring captivating ocean views, create a calming atmosphere ideal for relaxation. Proximity to local attractions such as Disneyland and accessible public transportation links to Central Hong Kong and nearby islands enhance its appeal. The immediate vicinity offers essential amenities like restaurants, coffee shops, a supermarket and an indoor playground, making it a desirable spot for both short and extended stays.
Regarding breakfast, the experience is generally positive with many guests appreciating the delicious, abundant buffet with a wide variety of options and a lovely environment featuring ocean views. However, logistical aspects like restricted time slots and occasional overcrowding detract from the experience. Dinner reviews are mixed with the buffet receiving praise for quality and thematic offerings but also facing criticism for limited selection, high cost and the need for more variety.
Rooms at Auberge Discovery Bay are lauded for their spaciousness, cleanliness and stunning sea views. Comfortable beds and well-maintained amenities, including large bathtubs, enhance the stay experience, making it ideal for families. Despite occasional maintenance issues and signs of aging in some rooms, the overall ambiance remains positive due to the attentive and helpful staff.
Cleanliness is generally well-regarded with the hotel maintaining a neat environment, although some areas need more detailed attention. The staff are predominantly praised for their friendly, efficient service, contributing to a positive guest experience, despite a few reports of indifferent or unwelcoming behavior from specific individuals.
The hotel's free WiFi service and TV offerings receive criticism for limited access and poor channel selection with suggestions for improvement in internet connectivity. The pool facility is highlighted as a major draw, especially for families, although the reservation system could use refinement to avoid guest inconvenience.
The hotel is particularly commendable for its family-friendly environment, offering spacious rooms and various facilities tailored for children that contribute to a memorable stay for families. The beds receive varied feedback, but many guests find them comfortable and conducive to relaxation.
Overall, Auberge Discovery Bay Hong Kong is a well-regarded four-star hotel with strengths in location, room quality and a family-friendly atmosphere, despite needing improvements in dining variety, cleanliness details and WiFi connectivity. It promises a relaxing and enjoyable stay with beautiful views and a tranquil environment.
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Regarding breakfast, the experience is generally positive with many guests appreciating the delicious, abundant buffet with a wide variety of options and a lovely environment featuring ocean views. However, logistical aspects like restricted time slots and occasional overcrowding detract from the experience. Dinner reviews are mixed with the buffet receiving praise for quality and thematic offerings but also facing criticism for limited selection, high cost and the need for more variety.
Rooms at Auberge Discovery Bay are lauded for their spaciousness, cleanliness and stunning sea views. Comfortable beds and well-maintained amenities, including large bathtubs, enhance the stay experience, making it ideal for families. Despite occasional maintenance issues and signs of aging in some rooms, the overall ambiance remains positive due to the attentive and helpful staff.
Cleanliness is generally well-regarded with the hotel maintaining a neat environment, although some areas need more detailed attention. The staff are predominantly praised for their friendly, efficient service, contributing to a positive guest experience, despite a few reports of indifferent or unwelcoming behavior from specific individuals.
The hotel's free WiFi service and TV offerings receive criticism for limited access and poor channel selection with suggestions for improvement in internet connectivity. The pool facility is highlighted as a major draw, especially for families, although the reservation system could use refinement to avoid guest inconvenience.
The hotel is particularly commendable for its family-friendly environment, offering spacious rooms and various facilities tailored for children that contribute to a memorable stay for families. The beds receive varied feedback, but many guests find them comfortable and conducive to relaxation.
Overall, Auberge Discovery Bay Hong Kong is a well-regarded four-star hotel with strengths in location, room quality and a family-friendly atmosphere, despite needing improvements in dining variety, cleanliness details and WiFi connectivity. It promises a relaxing and enjoyable stay with beautiful views and a tranquil environment.
Resort with Outdoor Pool
Auberge Discovery Bay Hong Kong features a large and clean outdoor pool. It is appreciated for its spacious area, providing a relaxing environment for guests.
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Size of the spa facilities: Indoor area: 300 m2 (3229 ft2)
Spa facilities:
Private massage and treatment room(s) - Number: 10
Steam room(s) / Hammam(s)
Hot tub(s) / Jacuzzi(s) - Number: 1
Public bath(s) - Number: 2
Private bath(s) - Number: 4
Relaxation Room(s) - Number: 1
Spa facilities opening hours: 10:00 - 20:00
Show more...Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Infinity Pool Pool Lap Lanes Outdoor Pool
Business Resort
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Infinity Pool
Resort with Pool Lap Lanes
Guest Reviews
Auberge Discovery Bay Hong Kong enjoys a prime and convenient location, offering guests a peaceful and scenic retreat. Situated right by the bay, this hotel is away from the hustle and bustle of central Hong Kong, providing a resort-like, calming atmosphere. The surrounding landscape is beautifully captivating with ocean views that contribute to a relaxing and vacation-like feel.
The hotel's proximity to Discovery Bay makes it an ideal spot for visiting local attractions, including Disneyland, which is just a short taxi ride away. A 25-minute ferry ride links guests easily to Central Hong Kong, while the hotel itself is very accessible from the airport with bus services stopping directly at the front.
For those who enjoy exploring, the location offers convenient public transportation connections, making trips to nearby Lantau Island, Peng Chau and Mui Wo effortless. The North Plaza, where Auberge Discovery Bay resides, features an array of restaurants, coffee shops, a supermarket and even an indoor playground, providing all the essentials within walking distance.
The tranquil environment is complemented by the quietness of the area, making it a perfect getaway spot from the city's crowd. Despite being somewhat distant from central regions, the pleasant hotel surroundings and lovely views more than compensate for the commute, making it a beloved locale for both short stays and extended visits.
Auberge Discovery Bay Hong Kong offers a mixed experience when it comes to breakfast. On the positive side, many guests appreciate the delicious and abundant breakfast with a wide variety of options. The breakfast buffet is often described as awesome, lovely and excellent with some guests noting that it features different styles and tastes really good. The breakfast environment is also praised for being spacious, clean and offering ocean views.
However, some guests mention drawbacks such as the overcrowded buffet, limited time slots and sometimes cramped seating with little personal space. The buffet is described as super crowded and reservations are recommended. There are also comments on the limited bread selection, average food quality and overpriced breakfast.
The overall arrangement of breakfast into time slots feels restrictive and rushed for some guests with limited time to enjoy the meal. Despite these issues, the self-service breakfast is described as rich with many choices, although some feel the food variety could be improved. Overall, while the breakfast receives praise for taste and variety, logistical aspects and occasional overcrowding detract from the experience.
Dinner at Auberge Discovery Bay Hong Kong has received mixed feedback from guests. The hotel features only one restaurant which often has long queues, causing some frustration. Despite this, the buffet dinner has been praised for its good quality and thematic offerings, such as those inspired by Singapore and Malaysia. Guests also enjoy a 20% discount on the buffet dinner, which adds value.
However, the buffet dinner also faces criticism with some guests describing the night buffet as mediocre and the food selection as too limited and expensive. Some reviews mention that the quality of the buffet has deteriorated over the years and it's no longer considered cost-effective.
While the set menu and individual dishes, like grilled chicken and beef skewers, are noted as good, there's a call for more variety beyond just the buffet. The restaurant's atmosphere and arrangement could use improvement, as some find the current setup lacking.
Overall, while there are positive aspects to the dining experience at the Auberge such as discounts and themed dishes, there's a significant sentiment that the hotel could enhance its dining options and improve the overall quality and variety of its buffet.
Auberge Discovery Bay Hong Kong offers a blend of comfort and scenic beauty, particularly highlighted in its spacious and well-maintained rooms. Guests frequently commend the cleanliness and size of the rooms, which often exceed expectations compared to other Hong Kong hotels. The sea-view rooms stand out for their stunning vistas, providing a tranquil and picturesque experience.
The accommodations are praised for their comfortable beds and well-thought-out layouts with many rooms featuring large bathtubs and spacious bathrooms that enhance the overall stay. The bathing areas are described as both spacious and inviting, making them a favorite among visitors. The family suites are particularly noted for their size, allowing ample space for relaxation and even fun activities like hide and seek for children.
While some rooms have shown signs of aging and occasional maintenance issues, such as slow-draining bathtubs or outdated decor, the overall experience remains positive due to the attentive and helpful staff. The hotel staff receive high marks for their efficiency and promptness in addressing guests' needs, further elevating the comfort of the stay.
Environmental factors like humidity have resulted in occasional unpleasant odors in some rooms, but these instances do not overshadow the general satisfaction with the room conditions. The hotel also offers a peaceful location, ideal for a leisurely staycation, adding to the charm of the property.
Overall, Auberge Discovery Bay Hong Kong provides an inviting and relaxing environment with spacious, clean rooms and breathtaking sea views, making it a delightful choice for visitors seeking comfort and tranquility in Hong Kong.
Guest reviews of Auberge Discovery Bay Hong Kong present a mix of feedback on the beds with many highlighting the comfort. Phrases like "very comfortable room and beds", "big comfy bed" and "extremely comfortable bed" suggest that guests often found the beds to be a key feature for relaxation, helping to alleviate daily fatigue. The addition of clean bedsheets and the availability of king-sized and double beds further contribute to the positive aspects.
However, some guests reported inconsistencies. While certain reviews mentioned "firmness of the bed is just right", others experienced beds that were "too soft" or "too hard", occasionally resulting in backaches. Concerns were also noted regarding cleanliness and maintenance, such as "the bed feels unhygienic with mixed sheets" and "stains on our bed sheet". Pillows were another point of contention, described as either "too soft" or having odors, which influenced sleep quality.
In summary, while many guests praised the beds for their comfort and ability to provide restful nights, there were notable exceptions around cleanliness, maintenance and firmness preferences that affected some stays.
Auberge Discovery Bay Hong Kong receives mixed reviews regarding its cleanliness. Many guests praise the hotel's overall neatness and commend the well-maintained property, describing it as clean and descent with clean rooms that meet standards. The clean environment and beautiful pool add to the positive experience.
However, some reviews indicate areas for improvement. Specific issues such as sticky floors in the kitchenette, dusty corners, old carpets and inadequate bathroom cleaning have been noted. There are mentions of dirt, hair and stains in various places and some guests found the cleaning to be basic and not thorough. The presence of a dead cockroach and unnoticed trash further detracted from the cleanliness for a few guests. Overall, while the hotel generally provides a clean and comfortable environment, attention to detail and consistency in cleaning could enhance the guest experience.
The staff at Auberge Discovery Bay Hong Kong receive positive feedback for their friendly and helpful demeanor. Many guests have highlighted their experience with attentive and responsive staff members who provide excellent service. The concierge, particularly Brendan, has been noted for his exceptional assistance. The front desk staff are described as polite and efficient with some guests appreciating how they facilitated smooth check-ins using iPads and provided room upgrades upon request. Specific individuals, like the bartender CK and receptionist Kelly, have left a favorable impression due to their friendliness and efficiency. Guests have also mentioned the courteous and professional behavior of the employees, along with their proactive and attentive approach in managing requests.
However, there are mixed reviews regarding the staff's attitude and demeanor. Some guests felt that certain staff members were indifferent, grumpy or even rude. There were isolated incidents where staff did not clearly communicate facility details or adhere to common sense in applying rules. Issues with specific individuals and unwelcoming behavior at the reception were also pointed out. Despite these concerns, the general consensus remains that the majority of the staff at Auberge Discovery Bay Hong Kong are kind, polite and committed to delivering good service.
Auberge Discovery Bay Hong Kong has been met with mixed reviews regarding its WiFi service and TV offerings. Guests noted a very inconvenient WiFi configuration with public WiFi limited to 120 minutes, suggesting room for improvement in internet accessibility. Television services at the hotel did not fare much better, as several guests experienced poor TV signal and lamented the limited channel selection, noting that non-Hong Kong channels are not even in digital format. Additionally, the lack of smart TV functionalities, such as the inability to connect to YouTube or Netflix, detracted from the overall experience.
Service at the hotel has also drawn some criticism with reports of unresponsive staff who adhered to inflexible rules over common sense. The reception staff were described as cold and unwelcoming, especially when addressing inquiries about breakfast or pool bookings. The check-in process received particular attention for being exceptionally slow with guests often unable to access their rooms even by late afternoon.
Despite these criticisms, the review mentions only the challenges faced, leaving aspects such as room quality, ambiance or other amenities unaddressed. Further insights into these areas could provide a more comprehensive understanding of the overall guest experience at Auberge Discovery Bay Hong Kong.
Auberge Discovery Bay Hong Kong offers a range of facilities for a relaxing stay, featuring a pleasant swimming pool praised for its spaciousness and suitability for families with young children. The outdoor pool is noted for being very relaxing, clean and well-maintained, although some guests found the pool water to be cold. The pool operates on a first-come, first-served basis with daily cleaning breaks between 11:30 am to 1:00 pm, which might inconvenience some guests.
With COVID-19 restrictions in place, guests are allotted specific time slots for pool use, which some have found beneficial for avoiding overcrowding. However, acquiring these time slots can be challenging, requiring early morning queuing, which has led to some dissatisfaction with the booking system and service from pool staff.
Additional amenities include kid-friendly facilities, which are well-received, though improvements to equipment like wetsuits and masks might enhance the experience. Notable mentions include a children's playroom and a mini-pool in the bathroom. Despite a few areas needing attention, the pool remains a significant highlight for many visitors, providing a nice escape within the hotel premises.
Auberge Discovery Bay Hong Kong is consistently praised for its family-friendly environment, making it a perfect getaway for families with children. Guests highlight that the hotel is particularly suitable for families with amenities designed to cater to all ages. Families can enjoy spacious rooms, including the highly recommended family suite, which is well-equipped and comfortable.
Children seem to have a memorable time with various facilities tailored for them, such as the kids club and playroom, despite some feedback suggesting room for improvement in the playhouse's design and safety elements. The ample supply of children's necessities ensures convenience for parents.
Overall, families staying at Auberge Discovery Bay Hong Kong can look forward to a pleasant and enjoyable experience, creating lasting memories during their stay.
Auberge Discovery Bay Hong Kong stands out as a typically cosy hotel that fits the four-star category, offering spacious 32 square meter rooms starting at HK$1800 per night. Among its positive attributes, guests frequently praise the good soundproofing, air conditioning, ventilation system and impressive views. Cleanliness is another significant highlight, adding to the comfort and overall satisfaction of the stay.
The valet service has been positively noted, contributing to an overall very good experience, even during challenging times such as the pandemic.
However, some areas need improvement. Several reviews indicate that the service standards fall short of what one would expect from a four-star establishment. Specific criticisms include the quality and variety of food offered in the buffet, which has been deemed low and the overall aged appearance of the hotel decor. Additionally, the hotel has fewer facilities, which might be a drawback for those seeking comprehensive amenities. Overall, while many aspects of the hotel meet the expected four-star quality, there is room for enhancement in both services and facilities.
Auberge Discovery Bay Hong Kong offers several advantages for guests with disabilities seeking a comfortable stay. Easily accessible by public transport, including buses, the hotel provides convenient transportation to the airport. The location is both relaxed and quiet, offering a pleasant and tranquil atmosphere that is ideal for families. Rooms have a pleasant layout and the staff are noted for their helpfulness with storage and logistics, ensuring a smooth experience. While accessibility features within the hotel were not specifically mentioned, the reasonable pricing and overall accessibility by public transport make it a viable option for a peaceful getaway.
The outdoor pool at Auberge Discovery Bay Hong Kong generally receives positive feedback for its cleanliness and spaciousness. Visitors appreciate its nice, large area, though some find it disappointing that the pool closes during the winter season. Several reviews note that access to the pool operates on a first-come, first-served basis, which can be inconvenient for guests, often requiring them to queue in the lobby at 7 am to secure a spot. The pool sessions are reported to be relatively short and there are times when all available sessions are fully booked, complicating access further. Additionally, the pool's location in the shadow of the hotel and occasional overcrowding can detract from the experience for some guests. Despite these logistical issues, the presence of a swimming pool is a welcome amenity for those staying at the hotel.
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Location
The hotel's proximity to Discovery Bay makes it an ideal spot for visiting local attractions, including Disneyland, which is just a short taxi ride away. A 25-minute ferry ride links guests easily to Central Hong Kong, while the hotel itself is very accessible from the airport with bus services stopping directly at the front.
For those who enjoy exploring, the location offers convenient public transportation connections, making trips to nearby Lantau Island, Peng Chau and Mui Wo effortless. The North Plaza, where Auberge Discovery Bay resides, features an array of restaurants, coffee shops, a supermarket and even an indoor playground, providing all the essentials within walking distance.
The tranquil environment is complemented by the quietness of the area, making it a perfect getaway spot from the city's crowd. Despite being somewhat distant from central regions, the pleasant hotel surroundings and lovely views more than compensate for the commute, making it a beloved locale for both short stays and extended visits.
Breakfast
However, some guests mention drawbacks such as the overcrowded buffet, limited time slots and sometimes cramped seating with little personal space. The buffet is described as super crowded and reservations are recommended. There are also comments on the limited bread selection, average food quality and overpriced breakfast.
The overall arrangement of breakfast into time slots feels restrictive and rushed for some guests with limited time to enjoy the meal. Despite these issues, the self-service breakfast is described as rich with many choices, although some feel the food variety could be improved. Overall, while the breakfast receives praise for taste and variety, logistical aspects and occasional overcrowding detract from the experience.
Dinner
However, the buffet dinner also faces criticism with some guests describing the night buffet as mediocre and the food selection as too limited and expensive. Some reviews mention that the quality of the buffet has deteriorated over the years and it's no longer considered cost-effective.
While the set menu and individual dishes, like grilled chicken and beef skewers, are noted as good, there's a call for more variety beyond just the buffet. The restaurant's atmosphere and arrangement could use improvement, as some find the current setup lacking.
Overall, while there are positive aspects to the dining experience at the Auberge such as discounts and themed dishes, there's a significant sentiment that the hotel could enhance its dining options and improve the overall quality and variety of its buffet.
Rooms
The accommodations are praised for their comfortable beds and well-thought-out layouts with many rooms featuring large bathtubs and spacious bathrooms that enhance the overall stay. The bathing areas are described as both spacious and inviting, making them a favorite among visitors. The family suites are particularly noted for their size, allowing ample space for relaxation and even fun activities like hide and seek for children.
While some rooms have shown signs of aging and occasional maintenance issues, such as slow-draining bathtubs or outdated decor, the overall experience remains positive due to the attentive and helpful staff. The hotel staff receive high marks for their efficiency and promptness in addressing guests' needs, further elevating the comfort of the stay.
Environmental factors like humidity have resulted in occasional unpleasant odors in some rooms, but these instances do not overshadow the general satisfaction with the room conditions. The hotel also offers a peaceful location, ideal for a leisurely staycation, adding to the charm of the property.
Overall, Auberge Discovery Bay Hong Kong provides an inviting and relaxing environment with spacious, clean rooms and breathtaking sea views, making it a delightful choice for visitors seeking comfort and tranquility in Hong Kong.
Beds
However, some guests reported inconsistencies. While certain reviews mentioned "firmness of the bed is just right", others experienced beds that were "too soft" or "too hard", occasionally resulting in backaches. Concerns were also noted regarding cleanliness and maintenance, such as "the bed feels unhygienic with mixed sheets" and "stains on our bed sheet". Pillows were another point of contention, described as either "too soft" or having odors, which influenced sleep quality.
In summary, while many guests praised the beds for their comfort and ability to provide restful nights, there were notable exceptions around cleanliness, maintenance and firmness preferences that affected some stays.
Cleanliness
However, some reviews indicate areas for improvement. Specific issues such as sticky floors in the kitchenette, dusty corners, old carpets and inadequate bathroom cleaning have been noted. There are mentions of dirt, hair and stains in various places and some guests found the cleaning to be basic and not thorough. The presence of a dead cockroach and unnoticed trash further detracted from the cleanliness for a few guests. Overall, while the hotel generally provides a clean and comfortable environment, attention to detail and consistency in cleaning could enhance the guest experience.
Staff
However, there are mixed reviews regarding the staff's attitude and demeanor. Some guests felt that certain staff members were indifferent, grumpy or even rude. There were isolated incidents where staff did not clearly communicate facility details or adhere to common sense in applying rules. Issues with specific individuals and unwelcoming behavior at the reception were also pointed out. Despite these concerns, the general consensus remains that the majority of the staff at Auberge Discovery Bay Hong Kong are kind, polite and committed to delivering good service.
Wi-Fi
Service at the hotel has also drawn some criticism with reports of unresponsive staff who adhered to inflexible rules over common sense. The reception staff were described as cold and unwelcoming, especially when addressing inquiries about breakfast or pool bookings. The check-in process received particular attention for being exceptionally slow with guests often unable to access their rooms even by late afternoon.
Despite these criticisms, the review mentions only the challenges faced, leaving aspects such as room quality, ambiance or other amenities unaddressed. Further insights into these areas could provide a more comprehensive understanding of the overall guest experience at Auberge Discovery Bay Hong Kong.
Pool
With COVID-19 restrictions in place, guests are allotted specific time slots for pool use, which some have found beneficial for avoiding overcrowding. However, acquiring these time slots can be challenging, requiring early morning queuing, which has led to some dissatisfaction with the booking system and service from pool staff.
Additional amenities include kid-friendly facilities, which are well-received, though improvements to equipment like wetsuits and masks might enhance the experience. Notable mentions include a children's playroom and a mini-pool in the bathroom. Despite a few areas needing attention, the pool remains a significant highlight for many visitors, providing a nice escape within the hotel premises.
Family
Children seem to have a memorable time with various facilities tailored for them, such as the kids club and playroom, despite some feedback suggesting room for improvement in the playhouse's design and safety elements. The ample supply of children's necessities ensures convenience for parents.
Overall, families staying at Auberge Discovery Bay Hong Kong can look forward to a pleasant and enjoyable experience, creating lasting memories during their stay.
4 Star
The valet service has been positively noted, contributing to an overall very good experience, even during challenging times such as the pandemic.
However, some areas need improvement. Several reviews indicate that the service standards fall short of what one would expect from a four-star establishment. Specific criticisms include the quality and variety of food offered in the buffet, which has been deemed low and the overall aged appearance of the hotel decor. Additionally, the hotel has fewer facilities, which might be a drawback for those seeking comprehensive amenities. Overall, while many aspects of the hotel meet the expected four-star quality, there is room for enhancement in both services and facilities.
Accessible
Outdoor Pool
Yes, Auberge Discovery Bay Hong Kong has pool(s) that belong to one or more of the following categories: Infinity Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Auberge Discovery Bay Hong Kong. For more information, read the answers to the Spa questionnaire
No, Auberge Discovery Bay Hong Kong doesn't allow dogs.
No, parking facilities aren't available at Auberge Discovery Bay Hong Kong.
Yes, Auberge Discovery Bay Hong Kong has a gym.
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