Crowne Plaza Hong Kong Causeway Bay by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Crowne Plaza Hong Kong Causeway Bay by IHG, is favorably reviewed by guests for its exceptional location, nestled in the vibrant yet tranquil heart of Causeway Bay. The hotel's central setting offers convenient proximity to major attractions like Times Square, bustling shopping centers and a plethora of dining options, supplemented by easy access to public transport including MTR, trams and buses. This ideal location makes it suitable for both leisure and business travelers.
Guests particularly appreciate the hotel's spacious, clean and modern rooms, which provide comfort and relaxation with impressive views, especially from higher floors. The beds are notably comfortable, contributing to a restful sleep experience. The friendly and professional staff, from reception to housekeeping, consistently enhance the guest experience with their helpful and accommodating nature, often going the extra mile to assist.
The rooftop infinity pool is a standout feature, offering stunning views and a relaxing atmosphere, although some guests find it slightly small. The breakfast service receives mixed but generally positive feedback with high-quality offerings and friendly service, despite occasional complaints about limited variety and a cramped dining area.
Cleanliness is commendable, though minor improvements could be made, such as more consistent housekeeping services and addressing specific maintenance issues. Family travelers find the hotel particularly accommodating with spacious family rooms and amenities that cater to both adults and children.
Overall, the Crowne Plaza Hong Kong Causeway Bay provides excellent value for money, combining a prime location, comfortable accommodations and a high standard of service to offer a memorable stay for its guests.
Categories
Guests particularly appreciate the hotel's spacious, clean and modern rooms, which provide comfort and relaxation with impressive views, especially from higher floors. The beds are notably comfortable, contributing to a restful sleep experience. The friendly and professional staff, from reception to housekeeping, consistently enhance the guest experience with their helpful and accommodating nature, often going the extra mile to assist.
The rooftop infinity pool is a standout feature, offering stunning views and a relaxing atmosphere, although some guests find it slightly small. The breakfast service receives mixed but generally positive feedback with high-quality offerings and friendly service, despite occasional complaints about limited variety and a cramped dining area.
Cleanliness is commendable, though minor improvements could be made, such as more consistent housekeeping services and addressing specific maintenance issues. Family travelers find the hotel particularly accommodating with spacious family rooms and amenities that cater to both adults and children.
Overall, the Crowne Plaza Hong Kong Causeway Bay provides excellent value for money, combining a prime location, comfortable accommodations and a high standard of service to offer a memorable stay for its guests.
Hotel near Nightlife Spots
Club @28 at Crowne Plaza is a great place to enjoy nightlife. The hotel's location in Causeway Bay offers proximity to nightlife and dining options.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Nestled in the heart of Causeway Bay, Crowne Plaza Hong Kong Causeway Bay boasts an enviable location that has garnered high praise from its guests. The hotel's central setting places visitors within walking distance of Times Square, popular shopping centers and an array of restaurants and eateries. The convenience of its proximity to public transport such as MTR, trams and buses enables seamless exploration of Hong Kong.
Guests highlight the dynamic yet tranquil ambiance of the location, which offers both vibrant city life and peaceful retreats. The hotel is conveniently close to amenities, including McDonald's and various shopping stores, making it an ideal choice for both leisure and business travelers.
In addition to its superb location, the hotel features spacious, clean and modern rooms. Visitors have also commended the friendly and helpful staff, as well as the excellent housekeeping services. The rooftop pool and pleasant bars add to the hotel's appeal, providing relaxing spaces for guests to unwind.
Overall, the Crown Plaza Hong Kong Causeway Bay provides excellent value for money with its great location and comfortable accommodations making it a top choice for those looking to experience the best of Hong Kong.
The breakfast experience at Crowne Plaza Hong Kong Causeway Bay by IHG, evokes mixed reactions from patrons, though it skews towards the positive side. Many guests compliment the delicious, high-quality options available, noting that it provides good value for money. The omelettes, in particular, receive special mentions for their taste. The friendly and attentive breakfast service also adds to the pleasant dining experience.
However, a few aspects could use improvement. Some reviews point out that the breakfast area can feel small, crammed and noisy, detracting from the overall enjoyment. Additionally, some guests feel the variety of options is limited with a repetitive menu that could benefit from more Asian and Muslim-friendly choices. Despite this, the hotel’s breakfast still manages to leave a generally good impression, especially with its high standards of cleanliness and quality. For those seeking alternative morning dining options, nearby restaurants come highly recommended.
The rooms at Crowne Plaza Hong Kong Causeway Bay by IHG, consistently provide a sense of space and comfort that guests appreciate. Many travelers highlight the rooms' considerable size, which stands out even by Hong Kong's typically compact standards. Whether staying in a suite, a family room or a standard option, guests often find the accommodations more spacious than they expected and perfectly suitable for families and multiple adults.
Cleanliness is a recurring theme with numerous reviews praising the rooms for being modern, clean and tidy. The comfortable beds and excellent showers contribute to a relaxing stay and the air conditioning keeps the rooms cool. Some rooms also offer impressive views with guests on higher floors particularly noting the sights of the Jockey Club and Cricket Club.
The hotel's location is noted as being highly convenient, situated within comfortable walking distance to shopping malls, restaurants and the Causeway Bay MTR station, making it easy for guests to explore the city.
Though the room rates can be relatively high during peak seasons like Christmas, the overall quality and spaciousness of the rooms tend to justify the cost. Friendly staff and good amenities also enhance the overall guest experience, making Crowne Plaza Hong Kong Causeway Bay a commendable choice for travelers.
At the Crowne Plaza Hong Kong Causeway Bay by IHG, guests consistently praise the comfort of the beds, highlighting them as a key feature of their stay. The majority of reviews speak to the excellent quality of both the mattresses and pillows with many describing the beds as very comfortable or incredibly comfy. The bedding receives accolades for being good, adding to the overall positive sleep experience. Although a few mentions suggest that some mattresses may be soft or in need of replacement, the general consensus is that the hotel provides a restful night's sleep with its well-maintained and cozy bedding. Paired with friendly and helpful staff, the beds at this hotel significantly contribute to a pleasant and relaxing visit.
Crowne Plaza Hong Kong Causeway Bay by IHG, is consistently praised for its cleanliness and spaciousness. Guests frequently mention the rooms as very clean and comfortable with a notable number of reviews highlighting the large and inviting beds and well-maintained facilities. The staff are generally recognized for their friendliness and hospitality, providing a pleasant stay for many visitors.
However, there are some areas where the hotel could improve. Specific feedback pointed out that the carpets often have specs of dirt and the wardrobe can be quite dusty. Additionally, bathroom issues such as a bad smell, outdated showerheads making noises and occasionally non-functional toilets were noted. Some guests also felt that the housekeeping service lacked consistency with some rooms not being cleaned for consecutive days.
While the basic cleanliness standards are generally met and appreciated, attention to detail and consistency in housekeeping service need enhancement. Despite these minor setbacks, the overall guest experience at the hotel remains positive, benefiting from its good location and hospitable atmosphere.
The staff at Crowne Plaza Hong Kong Causeway Bay by IHG, receive high praise for their professionalism and friendliness. Guests frequently mention the enthusiastic and accommodating nature of the personnel, highlighting their polite and helpful attitudes throughout various hotel services. From the reception to the bars, concierge and housekeeping, staff members stand out for their courteous and proactive approach, often going the extra mile to assist with recommendations and ensuring guests' needs are met efficiently.
While there are isolated reports of rudeness and understaffing, the majority of reviews emphasize the consistently friendly and supportive demeanor of the employees. The general manager's effective leadership is apparent in the well-maintained service standards. Particularly noteworthy are the efficient front desk operations, respectful doormen and an overall commitment to providing excellent service, making guests' experiences memorable and pleasant.
The Crowne Plaza Hong Kong Causeway Bay offers a rooftop oasis featuring an impressive infinity pool that garners high praise from guests. Many highlight the beautiful design and the stunning views available from the pool area. Descriptions such as incredible, fantastic and lovely are frequently used, indicating a generally positive reaction. Although a few guests feel the pool is a bit too small, the overall sentiment suggests a delightful experience, characterized by a beautiful setting and a relaxing atmosphere. The pool's location on the rooftop adds an extra charm, making it a standout feature of the hotel.
Crowne Plaza Hong Kong Causeway Bay by IHG, is highly recommended for family trips. The family rooms receive positive remarks for their spaciousness, being large enough to accommodate two adults and two children or even three adults comfortably. Cleanliness and modern comfort are also noted highlights, making the stay pleasant for families. The addition of an extra bed in the family room is seen as a perfect fit for accommodating more guests. Kids particularly enjoyed the bathtub, adding to the overall positive family-friendly experience. The hotel's location further enhances its appeal for families.
Location Show Map
Location
Guests highlight the dynamic yet tranquil ambiance of the location, which offers both vibrant city life and peaceful retreats. The hotel is conveniently close to amenities, including McDonald's and various shopping stores, making it an ideal choice for both leisure and business travelers.
In addition to its superb location, the hotel features spacious, clean and modern rooms. Visitors have also commended the friendly and helpful staff, as well as the excellent housekeeping services. The rooftop pool and pleasant bars add to the hotel's appeal, providing relaxing spaces for guests to unwind.
Overall, the Crown Plaza Hong Kong Causeway Bay provides excellent value for money with its great location and comfortable accommodations making it a top choice for those looking to experience the best of Hong Kong.
Breakfast
However, a few aspects could use improvement. Some reviews point out that the breakfast area can feel small, crammed and noisy, detracting from the overall enjoyment. Additionally, some guests feel the variety of options is limited with a repetitive menu that could benefit from more Asian and Muslim-friendly choices. Despite this, the hotel’s breakfast still manages to leave a generally good impression, especially with its high standards of cleanliness and quality. For those seeking alternative morning dining options, nearby restaurants come highly recommended.
Rooms
Cleanliness is a recurring theme with numerous reviews praising the rooms for being modern, clean and tidy. The comfortable beds and excellent showers contribute to a relaxing stay and the air conditioning keeps the rooms cool. Some rooms also offer impressive views with guests on higher floors particularly noting the sights of the Jockey Club and Cricket Club.
The hotel's location is noted as being highly convenient, situated within comfortable walking distance to shopping malls, restaurants and the Causeway Bay MTR station, making it easy for guests to explore the city.
Though the room rates can be relatively high during peak seasons like Christmas, the overall quality and spaciousness of the rooms tend to justify the cost. Friendly staff and good amenities also enhance the overall guest experience, making Crowne Plaza Hong Kong Causeway Bay a commendable choice for travelers.
Beds
Cleanliness
However, there are some areas where the hotel could improve. Specific feedback pointed out that the carpets often have specs of dirt and the wardrobe can be quite dusty. Additionally, bathroom issues such as a bad smell, outdated showerheads making noises and occasionally non-functional toilets were noted. Some guests also felt that the housekeeping service lacked consistency with some rooms not being cleaned for consecutive days.
While the basic cleanliness standards are generally met and appreciated, attention to detail and consistency in housekeeping service need enhancement. Despite these minor setbacks, the overall guest experience at the hotel remains positive, benefiting from its good location and hospitable atmosphere.
Staff
While there are isolated reports of rudeness and understaffing, the majority of reviews emphasize the consistently friendly and supportive demeanor of the employees. The general manager's effective leadership is apparent in the well-maintained service standards. Particularly noteworthy are the efficient front desk operations, respectful doormen and an overall commitment to providing excellent service, making guests' experiences memorable and pleasant.
Pool
Family
Yes, Crowne Plaza Hong Kong Causeway Bay by IHG has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Crowne Plaza Hong Kong Causeway Bay by IHG.
No, Crowne Plaza Hong Kong Causeway Bay by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Hong Kong Causeway Bay by IHG.
Yes, Crowne Plaza Hong Kong Causeway Bay by IHG has a gym.
Location Show Map
More Options
