Four Points by Sheraton Hong Kong, Tung Chung
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Four Points by Sheraton Hong Kong, Tung Chung delivers a highly convenient and comfortable experience, especially for travelers with layovers or early flights. Strategically located just 10 minutes from Hong Kong International Airport, the hotel offers frequent shuttle services to both the airport and the Tung Chung MTR station, facilitating easy access to various parts of the city. Its proximity to attractions like Disneyland and the Ngong Ping 360 Cable Car makes it ideal for families and tourists, while the nearby Citygate Outlet Mall and local dining options add to the convenience.
Breakfast at the hotel is frequently highlighted for its extensive variety and delightful quality, catering to both Asian and Western tastes. The breakfast buffet, noted for its abundance and freshness, often exceeds guest expectations with many praising it as sensational. Additionally, the enthusiastic and energetic staff contribute to a positive dining experience. Dinner, served as an all-you-can-eat buffet, generally receives good reviews for quality, although some guests point out limited variety and higher prices. Nearby dining options, including upscale restaurants and the outlets, offer appealing alternatives.
The rooms are modern, clean and comfortable, providing a restful atmosphere with stunning views of the sea or harbor. Guests appreciate the spacious and well-equipped rooms, comfortable beds and high-quality linens. Bathrooms are also well-maintained with good water pressure. Despite occasional minor issues like dust above wardrobes or small room sizes, the overall standards of room cleanliness and comfort are high.
Cleanliness is a standout feature with both rooms and common areas described as spotless and exceptionally well-maintained. The contemporary design and new facilities enhance the guest experience with attentive housekeeping staff ensuring a high level of hygiene.
The staff at Four Points by Sheraton Hong Kong, Tung Chung are consistently praised for their friendliness, professionalism and helpfulness. From the reception to housekeeping and the restaurant teams, the staff contribute significantly to a welcoming and efficient service environment.
While the wifi service garners mixed reviews with most guests finding it fast and reliable, some encounter issues with availability and performance. The hotel's parking facilities, including on-site options, secure lots and convenient shuttle services, cater well to guests with vehicles, enhancing ease of transportation.
The beds at the hotel receive high praise for their comfort, often described as exceptionally comfortable and conducive to a restful sleep. Despite occasional comments about softness preferences and minor cleanliness issues, the bedding quality remains a notable highlight.
Overall, Four Points by Sheraton Hong Kong, Tung Chung offers a remarkable five-star experience, blending luxury with excellent value for money. The combination of convenient location, high-quality accommodations, exceptional service and comprehensive amenities make it a highly recommended choice for both short stays and business visits.
Categories
Breakfast at the hotel is frequently highlighted for its extensive variety and delightful quality, catering to both Asian and Western tastes. The breakfast buffet, noted for its abundance and freshness, often exceeds guest expectations with many praising it as sensational. Additionally, the enthusiastic and energetic staff contribute to a positive dining experience. Dinner, served as an all-you-can-eat buffet, generally receives good reviews for quality, although some guests point out limited variety and higher prices. Nearby dining options, including upscale restaurants and the outlets, offer appealing alternatives.
The rooms are modern, clean and comfortable, providing a restful atmosphere with stunning views of the sea or harbor. Guests appreciate the spacious and well-equipped rooms, comfortable beds and high-quality linens. Bathrooms are also well-maintained with good water pressure. Despite occasional minor issues like dust above wardrobes or small room sizes, the overall standards of room cleanliness and comfort are high.
Cleanliness is a standout feature with both rooms and common areas described as spotless and exceptionally well-maintained. The contemporary design and new facilities enhance the guest experience with attentive housekeeping staff ensuring a high level of hygiene.
The staff at Four Points by Sheraton Hong Kong, Tung Chung are consistently praised for their friendliness, professionalism and helpfulness. From the reception to housekeeping and the restaurant teams, the staff contribute significantly to a welcoming and efficient service environment.
While the wifi service garners mixed reviews with most guests finding it fast and reliable, some encounter issues with availability and performance. The hotel's parking facilities, including on-site options, secure lots and convenient shuttle services, cater well to guests with vehicles, enhancing ease of transportation.
The beds at the hotel receive high praise for their comfort, often described as exceptionally comfortable and conducive to a restful sleep. Despite occasional comments about softness preferences and minor cleanliness issues, the bedding quality remains a notable highlight.
Overall, Four Points by Sheraton Hong Kong, Tung Chung offers a remarkable five-star experience, blending luxury with excellent value for money. The combination of convenient location, high-quality accommodations, exceptional service and comprehensive amenities make it a highly recommended choice for both short stays and business visits.
4-Star Hotel
Located near the airport, Four Points by Sheraton Hong Kong, Tung Chung offers a relaxing stay with convenient amenities. The hotel boasts comfortable rooms, a swimming pool, and multiple dining options. Its proximity to shopping outlets and attractions makes it ideal for both transit passengers and leisure travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
The Four Points by Sheraton Hong Kong, Tung Chung boasts an excellent location, particularly convenient for travelers with layovers or early flights. Situated a mere 10 minutes from Hong Kong International Airport, the hotel offers frequent shuttle services to both the airport and the Tung Chung MTR station, ensuring easy access to various parts of the city and beyond.
Guests appreciate the proximity to major attractions like Disneyland and the Ngong Ping 360 Cable Car, making it an ideal choice for families and tourists alike. The neighborhood also features a range of restaurants, shops and amenities, including Citygate Outlet Mall and local dining options right across the street.
Despite being close to the airport, the hotel maintains a serene and quiet environment. Although a bit far from the city center, the efficient shuttle services to the MTR station help offset this minor inconvenience. For those attending events at the Asia-World Expo or exploring Lantau Island's hiking trails, the location is particularly advantageous.
Overall, the Four Points by Sheraton offers a blend of convenience, comfort and accessibility, making it highly recommended for both short stays and business visits.
Four Points by Sheraton Hong Kong, Tung Chung delivers a breakfast experience that pleases nearly every traveler. Guests frequently praise the extensive variety and the delightful quality of the offerings, describing the breakfast as amazing, delicious and exceptional. The breakfast buffet is notably abundant with many options that cater to both Asian and Western palates, ensuring that there is something for everyone. Fresh fruits, yummy dishes and even a lively noodle station contribute to the overall satisfaction.
Despite occasional comments on crowding and the need for more variety, the breakfast service continuously receives high marks for its richness and completeness. The breakfast is said to be sensational with a huge selection in a great atmosphere, often exceeding guest expectations. The enthusiastic and energetic staff also add to the positive experience. Overall, the breakfast at Four Points by Sheraton Tung Chung is a high point of the stay, offering a wide array of tasty and well-prepared options.
Dinner at the Four Points by Sheraton Hong Kong, Tung Chung offers a mix of experiences according to guest reviews. The hotel's main restaurant provides an all-you-can-eat buffet option, which many found to be excellent and convenient. The food quality is generally reported as good with several guests describing their dinner as nice and quite good. However, some felt the buffet dinner to be pricey given the limited variety of dishes available and there were comments about the lack of vegetarian options.
For a better dining experience, several guests recommended exploring the neighboring hotels or nearby areas, where there are many great and upscale restaurants. Taking a shuttle bus to Tung Chung outlets also came up as a viable option for better meal choices. While the hotel's dinner buffet can be convenient, especially for those looking for value for money, there were occasional mentions of the service needing improvement.
Overall, while the hotel's dinner offerings received mixed reviews, the presence of nearby dining alternatives provides varied options for a satisfying meal experience.
The rooms at Four Points by Sheraton Hong Kong, Tung Chung are consistently praised for their cleanliness, comfort and modernity. Guests highlight the spaciousness of the rooms, although some note that room sizes can vary and may be smaller than expected. The rooms are well-equipped and many offer stunning views of the sea or harbor, contributing to a more delightful stay. Comfortable beds and high-quality linens ensure restfulness, while the stylish and elegant decor adds to the overall appeal.
Despite minor issues such as occasional dust above wardrobes or small room sizes, the general consensus is that the rooms are tidy, bright and conducive to relaxation. The in-room amenities are well-regarded, providing a functional and pleasant environment for guests. The bathrooms are particularly liked for being clean and well-maintained with good water pressure.
Guests also appreciate the hotel's strategic location and the convenience of in-room dining options. With good soundproofing, the rooms provide a quiet and peaceful atmosphere. Overall, Four Points by Sheraton Hong Kong, Tung Chung offers a high standard of accommodation, making it a favorable choice for both layovers and longer stays.
When staying at Four Points by Sheraton Hong Kong, Tung Chung, guests can expect a remarkably comfortable sleep experience, thanks in large part to the hotel's beds. Almost universally praised for their comfort, the beds are described as super big, massive and particularly cozy. Reviewers frequently mention how comfortable the beds, pillows and quilts are, often using terms like very comfy, exceptionally comfortable and comfort plus to stress the high quality of the bedding.
Many guests even rated the beds as 10 out of 10, highlighting the use of supportive independent coil mattresses and comfortable down comforters. The rooms, often noted as modern, clean and quiet, contribute to an overall pleasant stay. Special mention goes to the bedding itself, which visitors found amply provided, crisp white and in most cases, pristine.
However, it's important to note occasional comments concerning the beds being too soft for some preferences and isolated issues with bedding cleanliness, such as damp sheets or bedsheets showing signs of use. Despite those minor setbacks, the general consensus remains enthusiastically positive, asserting that the beds and pillows at this hotel are likely to ensure a restful night's sleep.
Four Points by Sheraton Hong Kong, Tung Chung stands out for its exceptional cleanliness and modern amenities. Guests frequently praise the hotel for its impeccable standards, noting that the rooms are consistently clean, tidy and well-maintained. Descriptions such as spotless, super clean and exceptionally clean are commonly used, reflecting guests' satisfaction with the hygiene of both rooms and common areas. The hotel's contemporary design and new facilities further enhance the overall experience, providing a comfortable and aesthetically pleasing environment.
Guests appreciate the spacious and organized rooms with many noting the comfort and cleanliness of the beds. Housekeeping is attentive, ensuring rooms are maintained to a high standard daily, although there are occasional mentions of minor oversights like the need for better bathroom cleaning or replenishing supplies. Despite these rare issues, the hotel is widely regarded as very clean and well-managed.
The friendly and helpful cleaning staff contribute significantly to the positive experience, ensuring that the rooms and facilities remain in top condition. The hotel's modern and clean interior, combined with efficient room service, leaves a lasting impression on those who stay. Overall, the cleanliness and attention to detail at Four Points by Sheraton Hong Kong, Tung Chung make it an excellent choice for travelers seeking a spotless and comfortable stay.
At Four Points by Sheraton Hong Kong, Tung Chung, the staff consistently earn high praise from guests for their exceptional service. Whether it's the reception, concierge, housekeeping or restaurant teams, the hotel staff are described as friendly, polite and incredibly helpful. Guests frequently highlight individual staff members who made a positive impact, showcasing a level of dedication and enthusiasm that enhances the overall hospitality experience.
The front desk staff are commended for their professionalism and efficiency during check-in, often exceeding expectations by having rooms ready early and assisting with luggage promptly. The concierge service is particularly noted for its excellence with staff swiftly arranging transportation and providing useful local information.
Housekeeping staff also receive accolades for their conscientious attention to cleanliness and promptly changing linens. The entire team’s demeanor contributes significantly to a welcoming atmosphere with many reviews emphasizing the staff's friendly smiles and positive attitudes.
Guests also appreciate the multicultural background of the staff, which facilitates effective communication and adds to the inclusive vibe of the property. Every interaction with hotel personnel—from check-in to toiletries restocking—reflects a conscientious and guest-oriented approach.
All in all, the staff at Four Points by Sheraton Hong Kong, Tung Chung, earn commendation for their outstanding service, making stays memorable and pleasant through their dedication, friendliness and professionalism.
The wifi service at Four Points by Sheraton Hong Kong, Tung Chung has drawn mixed feedback from guests. On a positive note, many guests have found the internet connection to be fast, reliable and easy to connect with good speed and strong connectivity. These comments suggest that for everyday browsing and light usage, the wifi meets expectations.
However, some travelers encountered issues, particularly concerning the availability and performance of the free internet service. In certain cases, guests reported that there was no wifi in the rooms or that it was difficult to find a password for access. Additionally, there were instances where the wifi was very bad, especially when attempting to use a VPN or that the service was notably slow.
Overall, while the wifi can be highly efficient for some, others may experience challenges depending on specific needs or technical setups.
The Four Points by Sheraton Hong Kong, Tung Chung offers a convenient and accessible parking experience for its guests. The hotel is located near several parking options, including onsite parking, which comes with an additional charge. Guests can benefit from the free shuttle service that runs to and from the airport, making it an excellent choice for travelers looking for easy transportation. The shuttle is described as timely and reliable with frequent services to nearby attractions and transit points such as shopping areas and train stations.
The hotel's proximity to the airport, only 10 minutes by car, adds to its appeal. Guests appreciate the secured and safe parking lot available, which provides peace of mind. Despite some mentions of no designated hotel parking lot, the overall feedback highlights the numerous convenient travel options facilitated by the shuttle service. For those driving in, the availability of nearby parking solutions ensures that there is no hassle in securing a spot. Those planning to use public transport will find the free shuttle bus with the Sheraton logo a helpful and efficient service in their travel itinerary.
Four Points by Sheraton Hong Kong, Tung Chung offers a remarkable five-star experience, standing out as one of the best hotels in Hong Kong with excellent value for money. The hotel excels in providing a luxurious setting and top-notch accommodations, which guests consistently praise as deserving of its five-star rating. The atmosphere is clean, bright and welcoming, contributing to the hotel's high standard of comfort.
Guests have highlighted the exceptional service and commitment to customer satisfaction, noting that the friendly and helpful staff further enhance the overall quality of their stay. The hotel's luxurious pool area and well-maintained facilities add to the appeal for those seeking a tranquil retreat.
Breakfast receives special mention for its excellent selection and presentation, making it a delightful start to the day. Guests appreciate the high standards of housekeeping and cleanliness throughout the hotel.
For anyone considering a staycation or needing a reliable and luxurious hotel experience, Four Points by Sheraton Hong Kong, Tung Chung comes highly recommended. Guests have repeatedly acknowledged its cost performance as exceeding expectations, ensuring a stay that blends luxury with great value.
Four Points by Sheraton Hong Kong, Tung Chung, offers a highly accessible experience for its guests, particularly those with disabilities. The hotel is strategically located near the subway and maintains convenient connections to Hong Kong Central and the airport with shuttle buses running every hour. This allows for effortless travel, whether by taxi, metro or the hotel’s own shuttle service, enhancing mobility for all guests.
Guests have praised the accessible rooms and accommodations, which include barrier-free showers and large suite beds. Public areas within the hotel are also designed to be accessible, making it easy for guests to navigate through the premises. The hotel ensures comfort and cleanliness, adding to the overall positive experience.
In addition to the convenient transportation options and accessible facilities, the location of the hotel is particularly advantageous, being close to the MTR, a supermarket and easily accessible to major exhibition venues. This strategic positioning makes it a suitable choice for various travel needs.
Some guests have expressed a desire for Mandarin-speaking receptionists, but overall, the accessibility features and services exceed expectations, making Four Points by Sheraton Hong Kong, Tung Chung, a commendable option for travelers with disabilities.
Four Points by Sheraton Hong Kong, Tung Chung delivers a distinctly luxurious experience at an unexpectedly reasonable price. The hotel melds modernity with high-end facilities, ensuring guests can enjoy a taste of luxury. Its rooms stand out for their luxurious feel and atmosphere, further complemented by a luxurious setting that elevates the overall experience. Established under an esteemed brand, the hotel maintains high standards of cleanliness and quality across its accommodations.
Guests consistently find that the amenities meet high standards and the overall look of the hotel exudes luxury. The luxury services provided by the staff meet guest expectations, reinforcing the hotel's new, luxurious reputation. Guests can also enjoy luxurious views, adding to the refined ambiance of their stay. Conveniently located close to facilities, shopping and transportation hubs, it juxtaposes luxury with accessibility.
One minor drawback mentioned is the size of the dining room, which some guests found rather small. Nonetheless, the blend of casual luxury and modern elegance solidifies this hotel as a five-star experience truly setting a benchmark for luxury hospitality.
Location Show Map
Location
Guests appreciate the proximity to major attractions like Disneyland and the Ngong Ping 360 Cable Car, making it an ideal choice for families and tourists alike. The neighborhood also features a range of restaurants, shops and amenities, including Citygate Outlet Mall and local dining options right across the street.
Despite being close to the airport, the hotel maintains a serene and quiet environment. Although a bit far from the city center, the efficient shuttle services to the MTR station help offset this minor inconvenience. For those attending events at the Asia-World Expo or exploring Lantau Island's hiking trails, the location is particularly advantageous.
Overall, the Four Points by Sheraton offers a blend of convenience, comfort and accessibility, making it highly recommended for both short stays and business visits.
Breakfast
Despite occasional comments on crowding and the need for more variety, the breakfast service continuously receives high marks for its richness and completeness. The breakfast is said to be sensational with a huge selection in a great atmosphere, often exceeding guest expectations. The enthusiastic and energetic staff also add to the positive experience. Overall, the breakfast at Four Points by Sheraton Tung Chung is a high point of the stay, offering a wide array of tasty and well-prepared options.
Dinner
For a better dining experience, several guests recommended exploring the neighboring hotels or nearby areas, where there are many great and upscale restaurants. Taking a shuttle bus to Tung Chung outlets also came up as a viable option for better meal choices. While the hotel's dinner buffet can be convenient, especially for those looking for value for money, there were occasional mentions of the service needing improvement.
Overall, while the hotel's dinner offerings received mixed reviews, the presence of nearby dining alternatives provides varied options for a satisfying meal experience.
Rooms
Despite minor issues such as occasional dust above wardrobes or small room sizes, the general consensus is that the rooms are tidy, bright and conducive to relaxation. The in-room amenities are well-regarded, providing a functional and pleasant environment for guests. The bathrooms are particularly liked for being clean and well-maintained with good water pressure.
Guests also appreciate the hotel's strategic location and the convenience of in-room dining options. With good soundproofing, the rooms provide a quiet and peaceful atmosphere. Overall, Four Points by Sheraton Hong Kong, Tung Chung offers a high standard of accommodation, making it a favorable choice for both layovers and longer stays.
Beds
Many guests even rated the beds as 10 out of 10, highlighting the use of supportive independent coil mattresses and comfortable down comforters. The rooms, often noted as modern, clean and quiet, contribute to an overall pleasant stay. Special mention goes to the bedding itself, which visitors found amply provided, crisp white and in most cases, pristine.
However, it's important to note occasional comments concerning the beds being too soft for some preferences and isolated issues with bedding cleanliness, such as damp sheets or bedsheets showing signs of use. Despite those minor setbacks, the general consensus remains enthusiastically positive, asserting that the beds and pillows at this hotel are likely to ensure a restful night's sleep.
Cleanliness
Guests appreciate the spacious and organized rooms with many noting the comfort and cleanliness of the beds. Housekeeping is attentive, ensuring rooms are maintained to a high standard daily, although there are occasional mentions of minor oversights like the need for better bathroom cleaning or replenishing supplies. Despite these rare issues, the hotel is widely regarded as very clean and well-managed.
The friendly and helpful cleaning staff contribute significantly to the positive experience, ensuring that the rooms and facilities remain in top condition. The hotel's modern and clean interior, combined with efficient room service, leaves a lasting impression on those who stay. Overall, the cleanliness and attention to detail at Four Points by Sheraton Hong Kong, Tung Chung make it an excellent choice for travelers seeking a spotless and comfortable stay.
Staff
The front desk staff are commended for their professionalism and efficiency during check-in, often exceeding expectations by having rooms ready early and assisting with luggage promptly. The concierge service is particularly noted for its excellence with staff swiftly arranging transportation and providing useful local information.
Housekeeping staff also receive accolades for their conscientious attention to cleanliness and promptly changing linens. The entire team’s demeanor contributes significantly to a welcoming atmosphere with many reviews emphasizing the staff's friendly smiles and positive attitudes.
Guests also appreciate the multicultural background of the staff, which facilitates effective communication and adds to the inclusive vibe of the property. Every interaction with hotel personnel—from check-in to toiletries restocking—reflects a conscientious and guest-oriented approach.
All in all, the staff at Four Points by Sheraton Hong Kong, Tung Chung, earn commendation for their outstanding service, making stays memorable and pleasant through their dedication, friendliness and professionalism.
Wi-Fi
However, some travelers encountered issues, particularly concerning the availability and performance of the free internet service. In certain cases, guests reported that there was no wifi in the rooms or that it was difficult to find a password for access. Additionally, there were instances where the wifi was very bad, especially when attempting to use a VPN or that the service was notably slow.
Overall, while the wifi can be highly efficient for some, others may experience challenges depending on specific needs or technical setups.
Parking
The hotel's proximity to the airport, only 10 minutes by car, adds to its appeal. Guests appreciate the secured and safe parking lot available, which provides peace of mind. Despite some mentions of no designated hotel parking lot, the overall feedback highlights the numerous convenient travel options facilitated by the shuttle service. For those driving in, the availability of nearby parking solutions ensures that there is no hassle in securing a spot. Those planning to use public transport will find the free shuttle bus with the Sheraton logo a helpful and efficient service in their travel itinerary.
5 Star
Guests have highlighted the exceptional service and commitment to customer satisfaction, noting that the friendly and helpful staff further enhance the overall quality of their stay. The hotel's luxurious pool area and well-maintained facilities add to the appeal for those seeking a tranquil retreat.
Breakfast receives special mention for its excellent selection and presentation, making it a delightful start to the day. Guests appreciate the high standards of housekeeping and cleanliness throughout the hotel.
For anyone considering a staycation or needing a reliable and luxurious hotel experience, Four Points by Sheraton Hong Kong, Tung Chung comes highly recommended. Guests have repeatedly acknowledged its cost performance as exceeding expectations, ensuring a stay that blends luxury with great value.
Accessible
Guests have praised the accessible rooms and accommodations, which include barrier-free showers and large suite beds. Public areas within the hotel are also designed to be accessible, making it easy for guests to navigate through the premises. The hotel ensures comfort and cleanliness, adding to the overall positive experience.
In addition to the convenient transportation options and accessible facilities, the location of the hotel is particularly advantageous, being close to the MTR, a supermarket and easily accessible to major exhibition venues. This strategic positioning makes it a suitable choice for various travel needs.
Some guests have expressed a desire for Mandarin-speaking receptionists, but overall, the accessibility features and services exceed expectations, making Four Points by Sheraton Hong Kong, Tung Chung, a commendable option for travelers with disabilities.
Luxury
Guests consistently find that the amenities meet high standards and the overall look of the hotel exudes luxury. The luxury services provided by the staff meet guest expectations, reinforcing the hotel's new, luxurious reputation. Guests can also enjoy luxurious views, adding to the refined ambiance of their stay. Conveniently located close to facilities, shopping and transportation hubs, it juxtaposes luxury with accessibility.
One minor drawback mentioned is the size of the dining room, which some guests found rather small. Nonetheless, the blend of casual luxury and modern elegance solidifies this hotel as a five-star experience truly setting a benchmark for luxury hospitality.
No, Four Points by Sheraton Hong Kong, Tung Chung doesn't have any pool.
No, a spa isn't available at Four Points by Sheraton Hong Kong, Tung Chung.
No, Four Points by Sheraton Hong Kong, Tung Chung doesn't allow dogs.
Yes, parking facilities are available at Four Points by Sheraton Hong Kong, Tung Chung.
No, Four Points by Sheraton Hong Kong, Tung Chung doesn't have a gym.
Location Show Map
More Options
