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Summary of reviewsHarbour Plaza North Point generally excels in various aspects, earning it a favorable reputation among both leisure and business travelers. The hotel is strategically located near the Quarry Bay MTR station, offering exceptional connectivity to various parts of Hong Kong. Its proximity to public transport, airport bus routes and tranquil surroundings is highly praised, making it an ideal choice for guests seeking convenience and a peaceful retreat. The location also provides easy access to restaurants, supermarkets and commercial areas, further enhancing its appeal.
The breakfast buffet at Harbour Plaza North Point receives mixed reviews but is frequently noted for its good value and ample choices, particularly favoring Eastern cuisine. Suggestions for improvement include a greater variety of fruit, vegetarian options and better organization. Similarly, the dining experience, especially the dinner buffet and a la carte meals, receives commendations for quality and taste, though high prices and limited vegetarian options present a challenge.
Accommodations at the hotel are often appreciated for their spaciousness, cleanliness and spectacular sea and harbor views. Guests find the rooms comfortable and well-facilitated, including large beds and kitchenettes. However, some rooms show signs of wear and tear with dated furnishings and occasional maintenance issues.
Cleanliness across the hotel is generally well-regarded with both rooms and common areas maintained to high standards. Daily cleaning services are reliable, although occasional minor issues like carpet cleanliness and dated appearances are noted.
The staff at Harbour Plaza North Point frequently receive high marks for their friendliness, attentiveness and professionalism. Specific individuals, such as Jessica Chik and Danny, are often mentioned for their exceptional service. While most interactions with staff are positive, there are occasional reports of less satisfactory service.
Nevertheless, the WiFi experience is notably poor with many guests citing issues with slow, unstable and unreliable connections. This aspect stands out as needing significant improvement. The gym, although offering basic amenities, would benefit from updates and better maintenance.
The swimming pool is often highlighted for its beauty and cleanliness, proving to be a pleasant feature despite some limitations in availability and operating hours. Additionally, the hotel is family-friendly, offering spacious rooms and accommodating arrangements for larger groups, contributing to memorable family stays.
Overall, Harbour Plaza North Point provides a commendable four-star hospitality experience with excellent location benefits, friendly staff and decent amenities. While there are areas for improvement, particularly in WiFi service and some room updates, the hotel remains a favored choice for visitors to Hong Kong. Show more
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Categories
Family Friendly Hotel
This hotel offers family-friendly amenities including a swimming pool and a playground.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. It combines convenience with reliable internet access, making it suitable for travelers.
Business Hotel
Harbour Plaza North Point provides multi-purpose and well-designed function rooms for meetings and conferences. They are fully equipped with state-of-the-art audio-visual equipment and wireless internet services. Dedicated event specialists meticulously arrange every detail.
Skyscraper Hotel
Located in Quarry Bay, this hotel offers great harbor views and comfortable accommodations. Its height provides good vantage points, and its amenities cater to both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Superior Double or Twin Room with City ViewThis double/twin room offers views over King’s Road. The room comes with tea/coffee making facilities, a TV and a private bathroom. Free internet access is available for up to two devices.
Please note that the third person will be accommodated in an extra bed if guest book for 3-person rate.
Superior Double or Twin Room with Side Harbour ViewRoom overlooks the eastern side of Victoria Harbour. Comes with a tea/coffee making facilities, TV and private bathroom. Free internet access is available for up to two devices.
Please note that the third person will be accommodated in an extra bed if guest book for 3-person rate.
Suite with Partial Harbour ViewSpacious suite with separate living and dining area, kitchenette and partial harbor view. Fax machines and DVD players are available upon request. Free internet access is available for up to two devices.
Two Connecting Superior Rooms with City ViewThis quadruple room has a electric kettle, bathrobe and tea/coffee maker. Free internet access is available for up to two devices.
Special Offer - Superior Double or Twin Room with City View and Free WifiThis room offers views over King's Road and comes with a tea/coffee maker, a TV and a private bathroom. Free internet access is available for up to two devices.
Kindly note that if guests book a rate for 3 persons, the third person will be accommodated in an extra bed.
Premier Double or Twin Room with Hill ViewTastefully appointed, the Premier Rooms are the epitome of urban dwelling with elegance, offering a bright, ample hillside view. The clean and sleek rooms combine comfort living with classy and refined decor featuring designer chair and an artistic feature wall, giving guests’ stay a stylish yet homey touch. Each room is equipped with a chic chaise longue for guests to sit back and relax, while it can also be transformed into a bed to accommodate an extra accompanying guest for a delightful and cosy stay. Free internet access is available for up to two devices.
Premier Double or Twin Room with Harbour ViewThe twin/double room includes a private bathroom equipped with a shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as sea views. The unit offers 3 beds.
Guest Reviews
7.6
Good
Location
Harbour Plaza North Point is strategically situated in a location that garners consistent praise from its guests, particularly for its proximity to public transportation. The hotel is conveniently located near the Quarry Bay MTR station, making it exceptionally easy to access various parts of Hong Kong. The MTR station is just a short walk away, often cited as a mere 2-5 minute walk with Exit C right across from the hotel.
This location is ideal for quick commutes, including a direct bus route from the airport and quick connectivity to Central Hong Kong in approximately 15 minutes by MTR. Public transport options abound with tram and bus stops right at the hotel entrance, providing easy and versatile travel around the city. Quarry Bay itself is described as a quieter area, offering a peaceful retreat while still being connected to the bustling city.
Additionally, the hotel’s surroundings offer a plethora of dining options, supermarkets and local eateries, ensuring that guests have plenty of choices without venturing far. The nearby Taikoo Place and commercial buildings make it a practical choice for business travelers as well.
While a few reviews point out some downsides such as cleanliness or general upkeep, the overwhelmingly positive response to the hotel's location and convenience shines through. Guests have highlighted the easy access to public transport, value for money and the hotel’s quiet environment away from the city's hustle and bustle. The hotel's advantageous position also offers picturesque views of the harbor and mountains, adding to its appeal.
In summary, Harbour Plaza North Point's central yet peaceful location, combined with excellent connectivity and nearby amenities, makes it a favored choice for both leisure and business travelers visiting Hong Kong.
Breakfast
Harbour Plaza North Point offers a breakfast buffet that generally receives mixed reviews from its guests. Many find the breakfast to be good with a lot of choices and decent value for the price. Phrases like good breakfast buffet, nice option for breakfast and very good breakfast are common among the positive feedback. The breakfast is described as good value and relatively inexpensive by many patrons.
However, there are consistent mentions of areas needing improvement. Some guests note that the offerings are very eastern-orientated and suggest enhancements such as adding real bacon, more fruit selection and more variety for vegetarians. The breakfast is described as fairly standard, but some guests find it repetitive and lacking in selection and organization compared to previous years. Issues like the food being cold or bland and hygiene concerns such as cleanliness, also surfaced.
While nearby breakfast options and coffee shops provide alternatives, the on-site breakfast experience could benefit from better staff service during peak hours. Overall, the breakfast at Harbour Plaza North Point has its strengths but also areas where enhancements are needed.
Dinner
Harbour Plaza North Point offers an excellent dining experience in its restaurant, particularly for dinner. Guests frequently commend the quality of the food, highlighting the dinner buffet as a standout feature and describing the meals on the a la carte menu as tasty. The variety of dim sum, although appreciated for its taste, is noted as somewhat limited. The steak also receives favorable mentions.
However, there are some areas where the dining experience falls short. The high prices of the restaurant are a common point of contention with some guests feeling that the cost does not always justify the dining experience. The vegetarian options are notably limited, which could be a deterrent for some potential guests. Additionally, the restaurant staff's politeness has room for improvement.
The hotel primarily provides one main restaurant and a cafe with the latter having limited options. Afternoon room service also offers a limited menu. For those who did not opt for the included breakfast, external options seem more appealing due to the cost and diversity of choices. Despite these limitations, the room service is well-received, adding a positive note to the overall dining experience at the hotel.
Rooms
Visitors to Harbour Plaza North Point generally appreciated the spaciousness and cleanliness of the rooms, often highlighting the stunning sea and harbor views available from many of them. Numerous reviews mentioned that the rooms were large, particularly in comparison to typical accommodations in Hong Kong with some guests noting that they were comfortable and well-designed. Upgrades to higher floors with improved views were also positively received.
The rooms also featured good facilities, including large beds, kitchenettes and daily cleaning services. Modern decor in some suites and a peaceful ambiance added to the overall positive experience for many guests. Additionally, the hotel's location was praised for its convenience to public transport options such as the MTR, bus and tram.
On the downside, several reviews pointed out that the furnishings and bathrooms were quite dated with some rooms showing significant wear and tear. Issues such as soft mattresses, strange smells, old air conditioning units and minor maintenance problems like water leaks and old TV sets were noted by some guests. Soundproofing appeared to be another area of concern, especially in rooms with connecting doors, where noise from adjacent rooms could be heard. Despite these drawbacks, many guests found the hotel to offer good value for money due to the size and amenities of the rooms.
Beds
At Harbour Plaza North Point, guests have mixed feelings about the beds. On the plus side, many found the beds and mattresses to be comfortable, often describing them as comfy and providing good support. Some guests even compared the beds favorably to those in newer hotels, noting their larger size.
However, several guests pointed out various issues. Some reported that the queen and king beds were simply two single beds combined, which could be a drawback for those expecting a seamless mattress. Others mentioned that the beds were too hard or too soft for their personal preferences, leading to discomfort.
Cleanliness and maintenance of the bedding have also been a concern with remarks about stains and inadequate disinfection. Additionally, there were complaints about insufficient bedding comfort, including hard pillows and the inconvenience of needing to pay extra for a child's sleeping arrangement that was less than ideal.
Overall, while the comfort of the beds at Harbour Plaza North Point received some praise, there are notable areas for improvement to ensure a more consistently pleasant sleeping experience for all guests.
Cleanliness
At Harbour Plaza North Point, guests frequently highlight the cleanliness of their experience. The rooms, along with the lobby and general premises, are often described as very clean, tidy and well-maintained, creating a pleasant environment for a long stay. Cleaning services are provided daily, ensuring rooms remain spic, clutter-free and inviting.
However, some areas do still require attention. Complaints include small pockets of dirt in places like the kitchen and trash cans, as well as issues with carpet cleanliness, mold in toilets and occasional staining on towels and sheets. Additionally, there have been instances where specific rooms maintained older and more dated appearances, which some travelers noted could benefit from renovation.
Despite these concerns, the majority of guests express satisfaction with the high levels of cleanliness and commend the hotel staff for their dedicated maintenance efforts. The cleanliness alongside excellent service makes Harbour Plaza North Point a generally worthwhile choice for visitors, even though there's a call for minor improvements in certain areas.
Staff
The Harbour Plaza North Point hotel is frequently praised for its attentive and friendly staff with many guests appreciating the warm and professional service provided throughout their stay. Front desk staff, in particular, stand out for their smile and responsiveness and individuals like Jessica Chik and Danny are specifically noted for their helpfulness. Housekeeping staff are often recognized for being very nice, while the concierge is heralded for providing great service.
Guests consistently describe the staff as polite, accommodating and always ready to assist, contributing positively to their overall experience. The hotel staff, from those at the front desk to the housekeeping team, appear committed to ensuring guest satisfaction, often going the extra mile to be helpful and accommodating. There are instances where guests have experienced less satisfactory service, such as occasional rudeness and lack of assistance with amenities or issues, but these appear to be exceptions rather than the rule.
Overall, the Harbour Plaza North Point benefits from a team of professional and friendly staff dedicated to making each guest's stay a pleasant one. The positive interactions with staff leave many guests with a good impression of the hotel.
Wi-Fi
Travelers have frequently voiced dissatisfaction with the WiFi experience at Harbour Plaza North Point. Many have found the internet connection to be poor, slow, unstable and unreliable with some stating it doesn't reach their rooms properly. The connectivity often drops out and is especially problematic during peak times like mornings and evenings. For guests relying on the hotel WiFi for work, they would find it extremely weak and frustrating. Numerous guests have commented that the WiFi either did not work at all or required extra charges. Given the consistent negative feedback, it is evident that the internet service at this hotel is in need of significant improvement.
Gym
The gym at Harbour Plaza North Point offers basic amenities and is described by some as a nice facility with the added benefit of a sauna. However, the gym's condition is noted to be outdated and in need of improvements, particularly regarding cleanliness and maintenance. Some visitors found the space insufficient and lacking windows, which may impact the overall workout experience. While a few guests have positive impressions, more recent feedback suggests that the gym's features and upkeep need enhancement to meet higher standards.
Pool
The swimming pool at Harbour Plaza North Point receives a mix of reviews with most guests appreciating its beauty and cleanliness. The pool is noted to be lovely, beautiful and well-equipped, providing a pleasant outdoor experience. Guests often highlight the cleanliness of the pool with descriptions like "very clean" appearing frequently. The pool's size also garners positive remarks with comments noting its ample space for swimming.
However, some guests report issues with the pool’s availability and operating hours. The pool is described as closing early at 12:30 PM for cleaning, which has led to some disappointment. Additionally, there are mentions of the pool being unavailable at times during certain stays, possibly due to maintenance. A few guests also point out an unpleasant smell and occasional inadequacies in the pool environment.
Despite these drawbacks, overall impressions lean toward the positive with many guests finding the pool area lovely and enjoyable. For those planning to use the pool, checking its availability and operating hours in advance might enhance the overall experience.
Family
Harbour Plaza North Point stands out as a family-friendly destination, offering rooms that are generally considered spacious and sufficient for family needs. Some guests have found the location to be convenient, especially for early morning outings to nearby attractions like Chai Wan Youth Square. The hotel accommodates families well with the option of adjoining rooms and the ability to arrange rooms on the same floor for large groups. For family celebrations such as birthdays, the hotel has proven to create memorable experiences. Despite some comments about smaller family rooms, overall, it can be an ideal choice for families seeking a comfortable stay with enough room to move around.
4 Star
Harbour Plaza North Point offers a commendable four-star accommodation experience with decent amenities and good service. The facilities and services align well with its four-star rating, providing good value and quality. Despite not being extremely modern, the rooms and facilities are well-built and well-maintained. Guests appreciate the high cost-effectiveness and overall good performance with the hotel being described as a very good upper four-star establishment. The hotel manages to deliver good service even under restrictions, making it an appealing option for travelers seeking a balance of price and quality.
Business
Harbour Plaza North Point is a commendable choice for business travelers, offering accommodation conducive to work-related trips. Its foremost advantage is its advantageous location, allowing quick access to city hotspots via public transportation—ideal for those needing to navigate Hong Kong efficiently. Business users benefit from the proximity to offices and reliable public transport connections. The staff is business-minded and helpful, enhancing the convenience for professional visitors.
However, there are some drawbacks, notably the unreliable WiFi, which may not meet the high demands of business travelers requiring strong internet connections. Despite this, Harbour Plaza North Point remains a suitable and economical option for conferences and business meetings, catering well to the practical needs of business travelers.
Yes, Harbour Plaza North Point has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Harbour Plaza North Point.
No, Harbour Plaza North Point doesn't allow dogs.
Yes, parking facilities are available at Harbour Plaza North Point.