Hotel Alexandra
Hong Kong
22.28950900,
114.19227700
,
32 City Garden Road, North Point, Hong Kong (mtr Fortress Hill Station, Exit B)
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Summary of reviewsHotel Alexandra shines with its prime location on Hong Kong Island, nestled in a quiet residential area that is close to the Fortress Hill MTR station, making city exploration convenient for guests. The abundance of nearby dining options and easy access to local attractions further enhance its appeal. While taxi accessibility poses minor challenges, the location remains a standout feature.
The breakfast experience at Hotel Alexandra is largely positive, offering a variety of quality options that guests frequently commend. The excellent customer service and reasonable pricing contribute to the pleasant dining experience, although there are suggestions for more prompt replenishment of certain items and an earlier start time for breakfast service.
Rooms at Hotel Alexandra are praised for their cleanliness, modern decor, and spaciousness, unusual for Hong Kong standards. Guests appreciate the minimalist design and the splendid views, particularly from rooms with harbor views. Despite occasional remarks about room size, the diligent housekeeping staff and modern amenities, along with comfortable beds, ensure a satisfying stay.
The hotel's commitment to cleanliness is notable, with tidy accommodations and well-maintained facilities highlighted by many. Though there are occasional lapses, such as minor cleanliness issues, prompt attention from the front desk addresses these concerns effectively.
The exceptional staff at Hotel Alexandra significantly contribute to the welcoming atmosphere. Guests consistently praise their friendliness and helpfulness, with particular mentions of standout individuals at the reception. The staff's efficiency and courteous demeanor make for a smooth and pleasant stay, even though there are a few isolated instances of less enthusiastic interactions.
The hotel's unique pool adds to the attraction, with positive remarks about its design and ambiance. While logistical challenges exist, the pool remains a delightful aspect of the hotel experience.
Overall, Hotel Alexandra offers good value with its convenient location, quality breakfast, clean and modern accommodations, and exceptional staff service, making it a preferred choice for many visitors. Despite a few areas for improvement, the overall experience is positive, ensuring a comfortable and enjoyable stay.
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The breakfast experience at Hotel Alexandra is largely positive, offering a variety of quality options that guests frequently commend. The excellent customer service and reasonable pricing contribute to the pleasant dining experience, although there are suggestions for more prompt replenishment of certain items and an earlier start time for breakfast service.
Rooms at Hotel Alexandra are praised for their cleanliness, modern decor, and spaciousness, unusual for Hong Kong standards. Guests appreciate the minimalist design and the splendid views, particularly from rooms with harbor views. Despite occasional remarks about room size, the diligent housekeeping staff and modern amenities, along with comfortable beds, ensure a satisfying stay.
The hotel's commitment to cleanliness is notable, with tidy accommodations and well-maintained facilities highlighted by many. Though there are occasional lapses, such as minor cleanliness issues, prompt attention from the front desk addresses these concerns effectively.
The exceptional staff at Hotel Alexandra significantly contribute to the welcoming atmosphere. Guests consistently praise their friendliness and helpfulness, with particular mentions of standout individuals at the reception. The staff's efficiency and courteous demeanor make for a smooth and pleasant stay, even though there are a few isolated instances of less enthusiastic interactions.
The hotel's unique pool adds to the attraction, with positive remarks about its design and ambiance. While logistical challenges exist, the pool remains a delightful aspect of the hotel experience.
Overall, Hotel Alexandra offers good value with its convenient location, quality breakfast, clean and modern accommodations, and exceptional staff service, making it a preferred choice for many visitors. Despite a few areas for improvement, the overall experience is positive, ensuring a comfortable and enjoyable stay.
Hotel with EV Charging Stations
This hotel provides EV charging stations. It is located near Fortress Hill MTR Station and offers comfortable accommodation.
4-Star Hotel
Hotel Alexandra provides comfortable accommodations and convenient access to the city's attractions. It offers well-equipped rooms and a range of amenities, making it a good choice for travelers seeking both comfort and accessibility.
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Guest Reviews
Nestled in a quiet, mostly residential area on Hong Kong Island, Hotel Alexandra boasts a prime location that significantly enhances the guest experience. The hotel's proximity to the Fortress Hill MTR station, just a short walk away, makes it incredibly accessible for exploring the city via public transport. Additionally, the convenience of a covered pedestrian bridge leading directly to the subway station adds to its appeal. Guests frequently highlight the abundance of dining options nearby, with plenty of local restaurants, shops, and convenience stores within easy reach. The area is not only vibrant but also offers a tranquil retreat from the bustling city life, making it an ideal spot for visitors. Despite some challenges with taxi accessibility, the hotel's location remains a standout feature, making it a great base for tourists keen on exploring Hong Kong's main attractions.
Nestled in a bustling urban setting, Hotel Alexandra extends its hospitality with a breakfast experience that largely delights its guests. Many reviewers appreciate the quality and variety of the breakfast offerings, often describing it as good, very good, and excellent. The breakfast at the hotel often receives praise for having a decent variety, making it an attractive option for those who enjoy sampling various dishes in a breakfast buffet. The decor of the breakfast area also adds to the overall pleasant experience.
The breakfast is noted for being accompanied by excellent customer service, further enhancing the dining experience. Guests have particularly enjoyed the fantastic breakfast buffet, which is seen as a good choice with many options available. In addition, the breakfast is generally perceived as reasonably priced, a positive point for travelers mindful of their budget.
However, there are some areas for improvement, notably the timely replenishment of certain food items, especially fruits. A few guests also feel that starting breakfast service slightly earlier might better accommodate early risers. Despite these minor drawbacks, the breakfast at Hotel Alexandra manages to satisfy a significant number of its patrons, making it a recommended consideration for future visitors.
Hotel Alexandra offers a diverse experience in its accommodation, where cleanliness and modern decor are frequent highlights noted by guests. The rooms are often described as clean, bright, and aesthetically pleasing with a minimalist design that adds a refreshing touch. Many reviewers appreciate the spaciousness of their rooms, particularly for Hong Kong standards, and find them reasonably sized, especially those upgraded to rooms with harbor views. Connecting rooms are recommended for families traveling together, ensuring comfort and convenience.
Housekeeping staff receive positive mentions for their friendliness and diligence, contributing to the overall good room conditions. Guests also enjoyed the views, whether partial or full harbor glimpses, and the overall modern amenities provided within the rooms.
However, some guests find the rooms smaller than expected, with the size being a recurring point of discussion. The hotel maintains a balance between modern room interiors and a more grand style in other areas of the property, which some guests find slightly mismatched. Despite this, the overall experience is enhanced by the comfort of the larger beds and impressive facilities like a fantastic pool.
The hotel's prime location, convenient access to the MTR, and reasonable pricing are noted benefits, garnering repeat visits and favorable experiences among guests. Despite occasional disturbances from events hosted at the property, the ambiance and courteous staff create a satisfactory and enjoyable stay.
At Hotel Alexandra, guests have shared a range of experiences regarding the comfort of the beds. Many have found the beds to be very comfortable, highlighting features like a lovely big bed and beautifully clean bedsheets and blankets. Some guests describe the bed as great, with a perfectly welcoming ambiance that complements the newness of the hotel. This positivity extends to comments about the overall cleanliness and the appeal of the facilities, such as the inviting pool and solid service. However, opinions on the bed's firmness are mixed, with some guests mentioning discomfort due to feeling the springs or finding the bed either too hard or too soft. Pillows also seem to be a point of contention, with some guests finding them overly soft and lacking in support. Despite these varied experiences, the hotel offers good value, especially during non-peak seasons, with many appreciating its overall ambiance and service.
Hotel Alexandra largely meets expectations for cleanliness, receiving commendations for its immaculate rooms and spotless facilities. Guests frequently mention the tidy accommodations and clean, well-arranged rooms with water views. The diligent housekeeping staff ensures areas remain tidy and fresh, and many observe their friendly demeanor and attentiveness. The hotel itself is noted for its beautiful, well-structured appearance, with an impressive design that complements its cleanliness.
However, a few issues fall short of the generally high standards, indicating room for improvement. Some guests report inconsistencies, including unnoticed trash, mold stains in bathrooms, and a lingering odor from towels. These isolated incidents mar an otherwise clean reputation, with some suggesting that cleaning efforts could be more thorough.
Despite these few setbacks, rooms are overall comfortable and spacious, and many guests appreciate the prompt service enhancements provided by the front desk to address any inconvenience. While these reviews highlight a generally high level of cleanliness, addressing the occasional lapses could enhance the experience for future guests.
Hotel Alexandra is renowned for its exceptional staff, whose friendliness and helpfulness create a welcoming atmosphere for guests. Visitors consistently praise the team's kindness, noting that most employees go out of their way to ensure a comfortable and smooth stay. The concierge service efficiently handled transportation needs, often booking taxis without any hassle. Housekeeping staff are commended for their excellent service, maintaining cleanliness with professionalism and politeness.
The positive attitude of the staff is a highlight, with particular mentions of individuals, such as Aaron and Alfred, who stand out for their helpfulness and friendly demeanor at the reception. Service staff further enhance guest experiences with their accommodating and polite nature, while reception staff display good service, often assisting with room upgrades.
Despite a few instances of rigid or unenthusiastic behavior from specific reception staff during late-night check-ins or interactions, the overall impression is one of a dedicated and pleasant team committed to guest satisfaction. The majority of the team, including those at the service desk and those assisting with luggage, receive high marks for their polite and decent conduct, contributing to the hotel's status as a preferred location for short or business stays.
Hotel Alexandra offers a diverse pool experience that guests generally find delightful. The pool, situated outdoors and partially underground, exudes a unique charm with a spacious and beautiful design. This intriguing location, although unconventional, doesn't seem to deter visitors from appreciating its appeal. The rooftop pool also receives high marks, praised for its inviting atmosphere and lovely appearance. Despite the occasional logistical challenge, such as the need for reservations and the absence of chairs, the overall pool experience at Hotel Alexandra is enjoyable and often described as fantastic.
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Location
Breakfast
The breakfast is noted for being accompanied by excellent customer service, further enhancing the dining experience. Guests have particularly enjoyed the fantastic breakfast buffet, which is seen as a good choice with many options available. In addition, the breakfast is generally perceived as reasonably priced, a positive point for travelers mindful of their budget.
However, there are some areas for improvement, notably the timely replenishment of certain food items, especially fruits. A few guests also feel that starting breakfast service slightly earlier might better accommodate early risers. Despite these minor drawbacks, the breakfast at Hotel Alexandra manages to satisfy a significant number of its patrons, making it a recommended consideration for future visitors.
Rooms
Housekeeping staff receive positive mentions for their friendliness and diligence, contributing to the overall good room conditions. Guests also enjoyed the views, whether partial or full harbor glimpses, and the overall modern amenities provided within the rooms.
However, some guests find the rooms smaller than expected, with the size being a recurring point of discussion. The hotel maintains a balance between modern room interiors and a more grand style in other areas of the property, which some guests find slightly mismatched. Despite this, the overall experience is enhanced by the comfort of the larger beds and impressive facilities like a fantastic pool.
The hotel's prime location, convenient access to the MTR, and reasonable pricing are noted benefits, garnering repeat visits and favorable experiences among guests. Despite occasional disturbances from events hosted at the property, the ambiance and courteous staff create a satisfactory and enjoyable stay.
Beds
Cleanliness
However, a few issues fall short of the generally high standards, indicating room for improvement. Some guests report inconsistencies, including unnoticed trash, mold stains in bathrooms, and a lingering odor from towels. These isolated incidents mar an otherwise clean reputation, with some suggesting that cleaning efforts could be more thorough.
Despite these few setbacks, rooms are overall comfortable and spacious, and many guests appreciate the prompt service enhancements provided by the front desk to address any inconvenience. While these reviews highlight a generally high level of cleanliness, addressing the occasional lapses could enhance the experience for future guests.
Staff
The positive attitude of the staff is a highlight, with particular mentions of individuals, such as Aaron and Alfred, who stand out for their helpfulness and friendly demeanor at the reception. Service staff further enhance guest experiences with their accommodating and polite nature, while reception staff display good service, often assisting with room upgrades.
Despite a few instances of rigid or unenthusiastic behavior from specific reception staff during late-night check-ins or interactions, the overall impression is one of a dedicated and pleasant team committed to guest satisfaction. The majority of the team, including those at the service desk and those assisting with luggage, receive high marks for their polite and decent conduct, contributing to the hotel's status as a preferred location for short or business stays.
Pool
Yes, Hotel Alexandra has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Alexandra.
No, Hotel Alexandra doesn't allow dogs.
Yes, parking facilities are available at Hotel Alexandra.
Yes, Hotel Alexandra has a gym.
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