Kerry Hotel Hong Kong by Shangri-la
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Summary of reviewsThe Kerry Hotel in Hong Kong has earned an outstanding reputation, largely thanks to its prime location, luxurious amenities and meticulous attention to detail. Guests appreciate the hotel's convenient access to public transportation, being just a short walk from MTR Whampoa Station and the Whampoa Garden bus terminal. Although slightly removed from the main business and tourist hubs, the hotel offers a serene, noise-free environment with breathtaking views of the bay, adding to its overall appeal. Its proximity to shopping and dining options, along with its beautiful scenery and clean, modern aesthetics, enhances the guest experience.
One of the standout features of the Kerry Hotel is its breakfast service. Guests praise the varied and abundant selection of high-quality food, which caters to diverse tastes with a mix of Asian and international cuisine. The friendly and efficient staff further enhance the breakfast experience, although some suggest a need for more European options and note occasional overcrowding and high prices.
The rooms at the Kerry Hotel are another high point, impressing guests with their spaciousness, cleanliness and modern, tasteful decor. Many rooms offer stunning views of Victoria Harbour, contributing to a luxurious and comfortable stay. The hotel's large bathrooms and bathtubs add to the sense of luxury. Dining experiences within the hotel are also highly regarded with options that include a delicious breakfast buffet and various Asian delicacies.
Cleanliness is a consistent theme in reviews of the Kerry Hotel. Guests frequently commend the hotel's impeccable cleanliness, from the spotless rooms to the well-kept common areas. The professional housekeeping staff ensure a pristine environment, contributing to the overall high standards of the hotel.
The hotel's staff receive significant praise for their friendliness, attentiveness and professionalism. Many guests highlight the exceptional service provided by the front-of-house staff, including the concierge team, who go above and beyond to make each stay special. The pool staff are also noted for their superb service, enhancing the welcoming atmosphere of the hotel.
The hotel’s gym and pool facilities stand out, offering guests additional luxurious experiences. The spacious, well-equipped gym with its impressive skyline view and 24-hour access is highly appreciated. The pool, noted for its perfect temperature and stunning infinity edge with panoramic views of the bay and Victoria Harbour, is frequently cited as a key highlight.
While the comfort of the beds receives mixed reviews with some guests finding the softness not to their preference, they are generally described as comfortable and conducive to a good night's sleep.
The Kerry Hotel lives up to its five-star rating, frequently compared favorably with more expensive hotels in Tsim Sha Tsui and Hong Kong Island. Guests often commend its blend of relaxed elegance and true luxury, making it a favored destination for both its views and consistent high-quality service. In summary, the Kerry Hotel Hong Kong by Shangri-la, offers a luxurious, comfortable and memorable stay, characterized by its exceptional location, cleanliness and warm, professional staff.
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One of the standout features of the Kerry Hotel is its breakfast service. Guests praise the varied and abundant selection of high-quality food, which caters to diverse tastes with a mix of Asian and international cuisine. The friendly and efficient staff further enhance the breakfast experience, although some suggest a need for more European options and note occasional overcrowding and high prices.
The rooms at the Kerry Hotel are another high point, impressing guests with their spaciousness, cleanliness and modern, tasteful decor. Many rooms offer stunning views of Victoria Harbour, contributing to a luxurious and comfortable stay. The hotel's large bathrooms and bathtubs add to the sense of luxury. Dining experiences within the hotel are also highly regarded with options that include a delicious breakfast buffet and various Asian delicacies.
Cleanliness is a consistent theme in reviews of the Kerry Hotel. Guests frequently commend the hotel's impeccable cleanliness, from the spotless rooms to the well-kept common areas. The professional housekeeping staff ensure a pristine environment, contributing to the overall high standards of the hotel.
The hotel's staff receive significant praise for their friendliness, attentiveness and professionalism. Many guests highlight the exceptional service provided by the front-of-house staff, including the concierge team, who go above and beyond to make each stay special. The pool staff are also noted for their superb service, enhancing the welcoming atmosphere of the hotel.
The hotel’s gym and pool facilities stand out, offering guests additional luxurious experiences. The spacious, well-equipped gym with its impressive skyline view and 24-hour access is highly appreciated. The pool, noted for its perfect temperature and stunning infinity edge with panoramic views of the bay and Victoria Harbour, is frequently cited as a key highlight.
While the comfort of the beds receives mixed reviews with some guests finding the softness not to their preference, they are generally described as comfortable and conducive to a good night's sleep.
The Kerry Hotel lives up to its five-star rating, frequently compared favorably with more expensive hotels in Tsim Sha Tsui and Hong Kong Island. Guests often commend its blend of relaxed elegance and true luxury, making it a favored destination for both its views and consistent high-quality service. In summary, the Kerry Hotel Hong Kong by Shangri-la, offers a luxurious, comfortable and memorable stay, characterized by its exceptional location, cleanliness and warm, professional staff.
Luxury Hotel
Kerry Hotel Hong Kong offers modern luxury with a distinctive waterfront location in Hung Hom Bay. It boasts an expansive outdoor infinity pool with harbor views and features extensive dining concepts. The hotel provides spacious rooms designed for comfort and style, many offering panoramic views of Victoria Harbour.
Hotel for Honeymoon
Offers spacious rooms with stunning harbor views, creating a romantic and serene atmosphere. The hotel features a large outdoor swimming pool and multiple dining options, including a waterfront restaurant perfect for a special dinner.
Family Friendly Hotel
This hotel offers spacious rooms and suites with harbor views, a large outdoor pool, and a kids' club. The hotel provides a relaxed atmosphere and is well-suited for families looking for a comfortable stay.
Hotel with Swimming Pool
The hotel has great views of Hong Kong Island's skyline and Victoria Harbour. The hotel also features five dining areas, beautifully designed living spaces, and impressive facilities including a spa and an outdoor pool.
Infinity Pool Panoramic View Pool Outdoor Pool
Business Hotel
This hotel offers extensive business facilities and services, including large meeting spaces and advanced technology. Its waterfront location and modern design make it a desirable choice.
Accessible Hotel
Kerry Hotel Hong Kong offers rooms and facilities for disabled guests, including wheelchair access and accessible toilets. They have 12 specially equipped accessible rooms.
Hotel with EV Charging Stations
This hotel offers EV charging facilities to guests. It is known for its modern design, spacious rooms, and stunning harbor views, providing a luxurious and sustainable travel experience.
5-Star Hotel
Kerry Hotel Hong Kong offers spacious rooms with stunning harbor views. It features multiple dining options, a large outdoor pool, and extensive event spaces, providing a luxurious and versatile experience.
Hotel with Outdoor Pool
The rooftop 25-meter outdoor infinity pool at Kerry Hotel Hong Kong provides breathtaking and unparalleled views of Victoria Harbour. The pool deck is adorned with tropical plants, creating a holiday island atmosphere.
Hotel with Spa
Romantic Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Hotel for Yoga
Hotel with Infinity Pool
Hotel with Panoramic View Pool
Guest Reviews
Kerry Hotel in Hong Kong is celebrated for its very good location, offering convenient access to various parts of the city. Guests find it easy to navigate using taxis, the metro or walking. The hotel's prime spot provides a quiet and noise-free atmosphere with ample light and picturesque views of the bay, ensuring a peaceful night's sleep.
The proximity to public transportation is a significant advantage. It's just a 5-minute walk from MTR Whampoa Station and the Whampoa Garden bus terminal, making connectivity exceptional. The convenient access to the Central ferry and a beautiful walkway to the Avenue of the Stars enhances the hotel’s appeal. Besides being located on the Kowloon side, it is also relatively close to the Huangpu and Hong Kong stations.
Despite being a bit away from the main business and tourist centers, guests appreciate the cleanliness, comfort and modern spaciousness of the hotel. The establishment itself is noted for being beautiful and exceptionally clean with breathtaking views of the bay. The scenic sea views and quiet locale with ferry pier service to Central add to its charm.
Shopping and dining options are within easy reach, plus the hotel is just steps away from the ferry and bus stations. The location's convenience and cleanliness have been repeatedly highlighted with great connectivity being a standout feature.
While some find the location slightly remote and far from the beach and main attractions, the overall feedback paints a picture of an excellent, well-connected spot that provides a comfortable and beautiful stay.
The breakfast at Kerry Hotel Hong Kong by Shangri-la, has received generally positive feedback from guests, highlighting its varied and abundant offerings. Many have praised the breakfast for its superb quality and extensive selection, catering to diverse tastes with a mix of sweet and savory options. Guests particularly appreciated the luxurious and plentiful nature of the breakfast, as well as the range of Asian and other cuisines available.
The friendly and helpful staff have been noted as an asset to the breakfast experience, enhancing the overall enjoyment with prompt and efficient service. Despite these strengths, some reviews pointed out areas for improvement. There were comments about the breakfast being too tailored to Asian tastes, lacking in European options and remaining the same each day. Additionally, the main breakfast area can become overcrowded and some found the breakfast to be expensive.
Overall, the well-serviced breakfast at Kerry Hotel offers a substantial and diverse spread, making it a memorable part of the stay for many guests.
Kerry Hotel Hong Kong by Shangri-la, impresses guests with its spacious and beautifully designed rooms, many of which offer stunning views of Victoria Harbour. The hotel's rooms are often described as clean, tidy and comfortable, providing guests with a pleasant stay. With a well-thought-out room decor, modern amenities and meticulous cleanliness, the hotel ensures a high standard of accommodation.
Guests rave about the generous room sizes, which are notably larger than the average in Hong Kong, making it a comfortable choice for travelers. The big bathrooms and bathtubs are appreciated for their luxury and surprise element. The hotel itself is a modern, well-maintained facility with very friendly staff, boasting top-notch amenities including a spacious gym and a beautiful pool.
Dining experiences are also praised with mentions of a delicious breakfast buffet and a variety of food options, including dim sum and a dinner buffet. The ability to enjoy breakfast outdoors with a harbor view adds to the appeal. The hotel’s prime location by the water complements the spacious, tastefully decorated rooms, offering guests breathtaking views and a serene ambiance.
In summary, Kerry Hotel Hong Kong by Shangri-la sets itself apart with its large, comfortable rooms, excellent cleanliness and outstanding views, making it an ideal choice for a luxurious stay in the city.
Kerry Hotel Hong Kong by Shangri-la offers a mixed experience when it comes to bed comfort. Many guests highlight the comfort of the beds and bed linens, frequently describing them as comfortable, big and providing a pleasant sleep experience. Some guests do, however, mention that the beds and pillows might be a bit too soft for those accustomed to firmer sleeping surfaces. Overall, the hotel seems to prioritize bedding comfort, aiming to cater to a range of sleeping preferences.
Kerry Hotel Hong Kong by Shangri-la, consistently impresses its guests with outstanding cleanliness across all areas of the property. The rooms are highly praised for being spotless, neat and well-maintained, standing out even when compared to other hotels of the same caliber. Multiple reviews highlight the overall cleanliness and professional housekeeping, ensuring everything from sheets to towels is new and clean. Guests frequently compliment the hotel's efforts, noting that the cleaning conditions are quite good and the facilities are very clean and comfortable. Despite some comments on older carpets, the general consensus is that both the lobby and rooms smell nice and look modern. Ultimately, Kerry Hotel provides a truly perfect experience in terms of cleanliness, justifying its price with exceptional standards.
Kerry Hotel Hong Kong by Shangri-la is renowned for its exceptional service, largely attributed to its dedicated and accommodating staff. Guests consistently describe the staff as friendly, helpful and attentive. The service is often highlighted as excellent and customer-focused with many staff members speaking great English to better assist international visitors.
Front-of-house staff, including those at reception and the concierge, receive particular praise for their efforts in making guests feel comfortable and supported throughout their stay. The concierge team, especially Ray and his colleagues, are commended for their incredible efforts to assist, ensuring a seamless experience for guests.
Staff members at the pool also stand out for their wonderful service, contributing to the hotel’s welcoming atmosphere. It's evident that the staff takes a proactive approach in helping guests with some even going above and beyond to meet needs and exceed expectations.
However, some reviews indicate areas for improvement, noting that the level of education and efficiency of certain staff could be enhanced. Despite this, the overall sentiment remains positive with the majority of guests expressing high satisfaction with the friendly, professional and attentive nature of the Kerry Hotel staff.
The gym at Kerry Hotel Hong Kong by Shangri-la, receives high praise from guests for its spacious and well-equipped facilities. It stands out among other hotels for being notably large and offering a fantastic selection of equipment. One of its prime features is the impressive skyline view that can be enjoyed from some of the machines. Guests also appreciate the convenience of the gym being open 24 hours, making it accessible at any time. Overall, the gym is highlighted as a significant advantage of staying at the hotel.
The pool at the Kerry Hotel Hong Kong by Shangri-la, receives high praise from guests for its beauty and excellent features. Many highlight its perfect temperature and the fantastic infinity edge, which offers spectacular, panoramic views of the bay and Victoria Harbour. The unique sensation of swimming while taking in views of Central and the surrounding landscape is frequently mentioned. Guests also appreciate the pleasant poolside experience with sunbeds on the terrace.
Commonly described as beautiful, wonderful and amazing, the pool is a real feature of the hotel, attracting many visitors. Despite a few comments about its relatively small size and occasional crowding with kids, the overall sentiment is very positive. Guests consistently emphasize the pool's beautiful, unique view and its role as a key highlight during their stay at the hotel. With its heated outdoor option and ample space to swim lengths, the pool at the Kerry Hotel stands out as a fantastic and memorable amenity.
The Kerry Hotel in Hong Kong garners praise for standing up to its five-star rating, often drawing comparisons to pricier counterparts in Tsim Sha Tsui and Hong Kong Island. Described as slightly relaxed yet truly luxurious, it is regarded as a top-tier brand that meets and even surpasses the expectations associated with its rating. Guests particularly appreciate the wonderful views of Victoria Harbour, adding to the hotel’s allure. Consistently delivering exceptional service, the staff has made a lasting impression on visitors, many of whom return multiple times for the satisfying experience. In short, it’s a new luxury hotel where everything aligns perfectly for a high-end stay.
Kerry Hotel Hong Kong by Shangri-la delivers a luxurious experience that exceeds expectations. As a 5-star standard hotel, it offers a high level of comfort and elegance in a slightly relaxed atmosphere. Guests consistently praise the friendly and attentive staff, contributing to the overall sense of luxury that elevates their spirits. The hotel is described as clean, cozy and new, featuring comfortable and luxurious rooms. With every aspect being excellent, staying at Kerry Hotel ensures a very luxurious and relaxing experience, truly embodying the luxury one would expect while enjoying Hong Kong.
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Location
The proximity to public transportation is a significant advantage. It's just a 5-minute walk from MTR Whampoa Station and the Whampoa Garden bus terminal, making connectivity exceptional. The convenient access to the Central ferry and a beautiful walkway to the Avenue of the Stars enhances the hotel’s appeal. Besides being located on the Kowloon side, it is also relatively close to the Huangpu and Hong Kong stations.
Despite being a bit away from the main business and tourist centers, guests appreciate the cleanliness, comfort and modern spaciousness of the hotel. The establishment itself is noted for being beautiful and exceptionally clean with breathtaking views of the bay. The scenic sea views and quiet locale with ferry pier service to Central add to its charm.
Shopping and dining options are within easy reach, plus the hotel is just steps away from the ferry and bus stations. The location's convenience and cleanliness have been repeatedly highlighted with great connectivity being a standout feature.
While some find the location slightly remote and far from the beach and main attractions, the overall feedback paints a picture of an excellent, well-connected spot that provides a comfortable and beautiful stay.
Breakfast
The friendly and helpful staff have been noted as an asset to the breakfast experience, enhancing the overall enjoyment with prompt and efficient service. Despite these strengths, some reviews pointed out areas for improvement. There were comments about the breakfast being too tailored to Asian tastes, lacking in European options and remaining the same each day. Additionally, the main breakfast area can become overcrowded and some found the breakfast to be expensive.
Overall, the well-serviced breakfast at Kerry Hotel offers a substantial and diverse spread, making it a memorable part of the stay for many guests.
Rooms
Guests rave about the generous room sizes, which are notably larger than the average in Hong Kong, making it a comfortable choice for travelers. The big bathrooms and bathtubs are appreciated for their luxury and surprise element. The hotel itself is a modern, well-maintained facility with very friendly staff, boasting top-notch amenities including a spacious gym and a beautiful pool.
Dining experiences are also praised with mentions of a delicious breakfast buffet and a variety of food options, including dim sum and a dinner buffet. The ability to enjoy breakfast outdoors with a harbor view adds to the appeal. The hotel’s prime location by the water complements the spacious, tastefully decorated rooms, offering guests breathtaking views and a serene ambiance.
In summary, Kerry Hotel Hong Kong by Shangri-la sets itself apart with its large, comfortable rooms, excellent cleanliness and outstanding views, making it an ideal choice for a luxurious stay in the city.
Beds
Cleanliness
Staff
Front-of-house staff, including those at reception and the concierge, receive particular praise for their efforts in making guests feel comfortable and supported throughout their stay. The concierge team, especially Ray and his colleagues, are commended for their incredible efforts to assist, ensuring a seamless experience for guests.
Staff members at the pool also stand out for their wonderful service, contributing to the hotel’s welcoming atmosphere. It's evident that the staff takes a proactive approach in helping guests with some even going above and beyond to meet needs and exceed expectations.
However, some reviews indicate areas for improvement, noting that the level of education and efficiency of certain staff could be enhanced. Despite this, the overall sentiment remains positive with the majority of guests expressing high satisfaction with the friendly, professional and attentive nature of the Kerry Hotel staff.
Gym
Pool
Commonly described as beautiful, wonderful and amazing, the pool is a real feature of the hotel, attracting many visitors. Despite a few comments about its relatively small size and occasional crowding with kids, the overall sentiment is very positive. Guests consistently emphasize the pool's beautiful, unique view and its role as a key highlight during their stay at the hotel. With its heated outdoor option and ample space to swim lengths, the pool at the Kerry Hotel stands out as a fantastic and memorable amenity.
5 Star
Luxury
Yes, Kerry Hotel Hong Kong by Shangri-la has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Kerry Hotel Hong Kong by Shangri-la.
No, Kerry Hotel Hong Kong by Shangri-la doesn't allow dogs.
Yes, parking facilities are available at Kerry Hotel Hong Kong by Shangri-la.
Yes, Kerry Hotel Hong Kong by Shangri-la has a gym.
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