Kowloon Harbourfront Hotel
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Summary of reviewsKowloon Harbourfront Hotel offers travelers a superb location with stunning harbour views and close proximity to major attractions, shopping malls, dining options and transport links such as the Hung Hom and Whampoa MTR stations. The hotel's amenities, including a well-maintained swimming pool, gym and clean, spacious rooms, enhance the overall experience, making it a pleasant base for both groups and individual tourists alike.
The rooms at the hotel are particularly well-received, noted for their generous size, cleanliness and comprehensive apartment-style facilities that include kitchens, microwaves, refrigerators and washing machines. The fantastic views from the rooms further contribute to a comfortable and enjoyable stay. However, some travelers have pointed out that the rooms could benefit from renovation and updating.
While the breakfast provides the added value of being included in the price, many guests feel that the variety and quality of the offerings could be improved. The breakfast space is also cited as too small, often causing queues and limited seating.
Cleanliness at the hotel has received mixed reviews. Many guests find the rooms tidy and the bedding clean, but issues such as dusty rooms, dirty floors and unpleasant odors, particularly in bathrooms and kitchen areas, have been reported. Inconsistent cleaning standards and aging facilities are noted as areas needing improvement.
The hotel staff receives praise for their overall friendliness and efficiency, especially the housekeeping team. However, the front desk staff has garnered criticism for unhelpful interactions and a need for better customer service.
The swimming pool is a highlight, appreciated for its size, sea view and suitable areas for children. Yet, frequent closures and occasional cleanliness issues have been mentioned.
Beds at the hotel have received mixed feedback; while some guests find the mattresses comfortable, others describe them as too hard, indicating a preference for softer sleeping surfaces among many visitors.
Overall, Kowloon Harbourfront Hotel offers an excellent location with spacious and well-equipped rooms, though improvements in certain areas such as breakfast variety, cleaning standards and staff service at the front desk could significantly enhance the guest experience.
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The rooms at the hotel are particularly well-received, noted for their generous size, cleanliness and comprehensive apartment-style facilities that include kitchens, microwaves, refrigerators and washing machines. The fantastic views from the rooms further contribute to a comfortable and enjoyable stay. However, some travelers have pointed out that the rooms could benefit from renovation and updating.
While the breakfast provides the added value of being included in the price, many guests feel that the variety and quality of the offerings could be improved. The breakfast space is also cited as too small, often causing queues and limited seating.
Cleanliness at the hotel has received mixed reviews. Many guests find the rooms tidy and the bedding clean, but issues such as dusty rooms, dirty floors and unpleasant odors, particularly in bathrooms and kitchen areas, have been reported. Inconsistent cleaning standards and aging facilities are noted as areas needing improvement.
The hotel staff receives praise for their overall friendliness and efficiency, especially the housekeeping team. However, the front desk staff has garnered criticism for unhelpful interactions and a need for better customer service.
The swimming pool is a highlight, appreciated for its size, sea view and suitable areas for children. Yet, frequent closures and occasional cleanliness issues have been mentioned.
Beds at the hotel have received mixed feedback; while some guests find the mattresses comfortable, others describe them as too hard, indicating a preference for softer sleeping surfaces among many visitors.
Overall, Kowloon Harbourfront Hotel offers an excellent location with spacious and well-equipped rooms, though improvements in certain areas such as breakfast variety, cleaning standards and staff service at the front desk could significantly enhance the guest experience.
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Guest Reviews
Kowloon Harbourfront Hotel enjoys a superb location, making it an ideal choice for travelers interested in exploring the major sights of the city. Positioned close to the ocean with a stunning harbour view, the hotel is within walking distance of the iconic Victoria Harbour and the picturesque promenade. Its proximity to shopping malls, dining options and ferry terminals adds to the convenience, while those looking to venture further can easily access the nearby Hung Hom and Whampoa MTR stations.
For guests keen on leading an active lifestyle, the nearby harbour offers a great spot for exercise. Moreover, the hotel boasts excellent amenities, including a well-maintained swimming pool, a gym and spacious, clean and comfortable rooms. With friendly staff and shuttle services to Tsim Sha Tsui, Kowloon Harbourfront Hotel provides a geographically advantageous and pleasant base for both group travelers and individual tourists alike.
The breakfast experience at Kowloon Harbourfront Hotel is a mixed bag according to guest reviews. Positively, the fact that breakfast is included in the price adds value for guests. Some describe the breakfast as not bad or even delicious. However, a significant number of reviewers highlight that the selection is quite limited and becomes repetitive over time. Vegetarians, in particular, find the options very disappointing.
Several guests mentioned that the breakfast space is too small, causing queues and insufficient seating. The quality of some breakfast items, such as stale bread and the overall basic nature of the offerings, including simple items like toast, packaged jam and ready-made eggs, often fall below expectations. For some, the modest breakfast experience led them to choose dining elsewhere despite the availability of a buffet.
In summary, while some guests appreciate the inclusion of breakfast and find it adequate, many feel that the variety, quality and physical space could use significant improvements.
Kowloon Harbourfront Hotel's rooms have garnered overwhelmingly positive feedback from guests, emphasizing their spaciousness and comfort. Many reviews highlight the ample room size, making accommodations ideal for families or larger groups with configurations that include two-bedroom suites and independent bedrooms. The generous space allows for easy storage of luggage and provides a homely feel.
The rooms also receive praise for their cleanliness and well-maintained environment. Guests appreciate the fully equipped apartment-style units that feature modern amenities like kitchens, microwaves, refrigerators and washing machines, contributing to a convenient and comfortable stay.
Numerous guests mention the fantastic views available from the rooms, which add an extra layer of enjoyment to their stay. Despite some comments about the rooms needing renovation and being somewhat dated, the overall experience seems positive with the spaciousness and comprehensive facilities making up for these minor drawbacks.
Overall, the Kowloon Harbourfront Hotel offers large, well-equipped and clean rooms with impressive views, ensuring a pleasant stay for both short-term and long-term visitors.
The beds at Kowloon Harbourfront Hotel have left mixed impressions among guests. While there are mentions of comfortable mattress and bedding, a notable number of reviews highlight consistent concerns about the hardness of the mattresses. Terms such as "very hard," "extremely hard," and "too hard to sleep on" frequently appear, indicating that those who prefer a softer sleeping surface might find the beds uncomfortable. Additionally, there have been comments about the bed size with some guests mentioning that the beds are too short or could be bigger. Despite these points, the hotel seems to have managed to offer some level of comfort to its visitors.
Guests have noted mixed experiences concerning the cleanliness of Kowloon Harbourfront Hotel. On the brighter side, many reported that the bedding is clean and comfortable and several rooms were described as neat, tidy and well-kept. Some guests found the cleaning service to be good and the overall cleanliness acceptable.
However, a number of reviews highlighted significant cleanliness issues. Common complaints included dusty rooms, dirty floors and unpleasant odors, particularly in the bathrooms and kitchen areas. Inconsistent cleaning standards were also mentioned with some areas, such as the hotel lobby and hallways, being notably dirty, including dust on windowsills and garbage smells.
The overall structure and facilities of the hotel seem to be aging with old and damaged bathroom fixtures contributing to the cleanliness concerns. Despite these drawbacks, there are instances where guests found their rooms clean and spacious, though improvement in maintenance and hygiene would enhance the overall guest experience.
Kowloon Harbourfront Hotel's staff has garnered mixed feedback from guests with a noticeable division in experiences. On a positive note, many guests praised the overall friendliness and politeness of the staff, especially highlighting the excellent service and efficiency provided. The housekeeping team, in particular, received commendations for their friendly and polite demeanor. Moreover, families found the hotel to be a kid-friendly environment, well-maintained and spacious, which enhanced their stay.
However, the front desk staff often came under criticism for their attitude and lack of courtesy. Several guests reported unhelpful interactions, stern expressions and impatience from the reception team. Specific instances of rudeness were noted, diminishing the overall guest experience. While some staff members like the bellboy stood out for their helpfulness, others, including the concierge and certain receptionists, were pointed out as needing significant improvement in service attitude and attentiveness. Overall, while the general staff friendliness and efficiency were appreciated, the front desk service highlighted areas for betterment at Kowloon Harbourfront Hotel.
Kowloon Harbourfront Hotel boasts a large and beautiful swimming pool that receives accolades for its impressive size and pleasing sea view. Guests particularly appreciate the pool's jacuzzi area and find it very suitable for children. The hotel pool is not only attractive but also well-equipped with excellent changing room facilities. However, travelers should be aware that the pool has faced frequent closures, sometimes due to seasonal reasons or maintenance issues and more recently, due to Covid-19 precautions. When open, the pool garners positive reviews for its spaciousness and overall appeal, though some visitors have noted that the water cleanliness could be improved, particularly with leaves collecting in the middle.
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Location
For guests keen on leading an active lifestyle, the nearby harbour offers a great spot for exercise. Moreover, the hotel boasts excellent amenities, including a well-maintained swimming pool, a gym and spacious, clean and comfortable rooms. With friendly staff and shuttle services to Tsim Sha Tsui, Kowloon Harbourfront Hotel provides a geographically advantageous and pleasant base for both group travelers and individual tourists alike.
Breakfast
Several guests mentioned that the breakfast space is too small, causing queues and insufficient seating. The quality of some breakfast items, such as stale bread and the overall basic nature of the offerings, including simple items like toast, packaged jam and ready-made eggs, often fall below expectations. For some, the modest breakfast experience led them to choose dining elsewhere despite the availability of a buffet.
In summary, while some guests appreciate the inclusion of breakfast and find it adequate, many feel that the variety, quality and physical space could use significant improvements.
Rooms
The rooms also receive praise for their cleanliness and well-maintained environment. Guests appreciate the fully equipped apartment-style units that feature modern amenities like kitchens, microwaves, refrigerators and washing machines, contributing to a convenient and comfortable stay.
Numerous guests mention the fantastic views available from the rooms, which add an extra layer of enjoyment to their stay. Despite some comments about the rooms needing renovation and being somewhat dated, the overall experience seems positive with the spaciousness and comprehensive facilities making up for these minor drawbacks.
Overall, the Kowloon Harbourfront Hotel offers large, well-equipped and clean rooms with impressive views, ensuring a pleasant stay for both short-term and long-term visitors.
Beds
Cleanliness
However, a number of reviews highlighted significant cleanliness issues. Common complaints included dusty rooms, dirty floors and unpleasant odors, particularly in the bathrooms and kitchen areas. Inconsistent cleaning standards were also mentioned with some areas, such as the hotel lobby and hallways, being notably dirty, including dust on windowsills and garbage smells.
The overall structure and facilities of the hotel seem to be aging with old and damaged bathroom fixtures contributing to the cleanliness concerns. Despite these drawbacks, there are instances where guests found their rooms clean and spacious, though improvement in maintenance and hygiene would enhance the overall guest experience.
Staff
However, the front desk staff often came under criticism for their attitude and lack of courtesy. Several guests reported unhelpful interactions, stern expressions and impatience from the reception team. Specific instances of rudeness were noted, diminishing the overall guest experience. While some staff members like the bellboy stood out for their helpfulness, others, including the concierge and certain receptionists, were pointed out as needing significant improvement in service attitude and attentiveness. Overall, while the general staff friendliness and efficiency were appreciated, the front desk service highlighted areas for betterment at Kowloon Harbourfront Hotel.
Pool
Yes, Kowloon Harbourfront Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Kowloon Harbourfront Hotel.
No, Kowloon Harbourfront Hotel doesn't allow dogs.
No, parking facilities aren't available at Kowloon Harbourfront Hotel.
Yes, Kowloon Harbourfront Hotel has a gym.
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