Hong Kong22.31918300,
113.94206300,
8 Airport Expo Boulevard Hong Kong International Airport(Show on Map)
8.1
Very Good
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Summary of reviewsRegala Skycity Hotel by Regal Hotels stands out for its prime location near the Hong Kong International Airport, making it an excellent choice for travelers with early flights or short layovers. Guests particularly appreciate the free shuttle bus service to the airport and Tung Chung MTR station, as well as the direct connections to Asia World Expo and the Airport Express, which facilitates quick transfers to the city center in just 20 minutes. These features make the hotel highly attractive for business travelers and tourists alike. Visitors can easily access major venues, including Kowloon and Disneyland, adding to the hotel's appeal.
The hotel's breakfast buffet receives praise for its delicious taste, excellent ambiance and diverse selection of dishes. However, some reviews suggest that the breakfast options could be more varied and more affordably priced. Overall, the breakfast experience is well-regarded for its quality and variety, albeit with room for price and logistical enhancements.
Guests have mixed reviews about the dining options for dinner, noting that while the food quality is high at restaurants like Jade, prices can be steep with limited options. The early closing times and lack of in-room dining service may inconvenience some patrons. Despite these issues, the overall dining experience is satisfactory.
The rooms at Regala Skycity Hotel by Regal Hotels are lauded for their modernity, cleanliness and well-equipped amenities. Although many guests find the rooms comfortable and nicely designed, a common criticism is the room size, which some find too small. However, the compactness is offset by the high standard of cleanliness and the thoughtful decorations, especially during holidays. The free shuttle bus service enhances the overall stay, making it ideal for short visits or solo travelers.
Cleanliness is consistently highlighted as one of the hotel's strongest attributes. Guests appreciate the spotless condition of both rooms and common areas, along with the modern amenities. The hotel's contemporary design and luxurious ambiance contribute significantly to a positive guest experience.
Regarding staff, the reviews are generally positive with guests describing the staff as friendly, professional and helpful. However, inconsistencies in service quality were noted with some reports of less than enthusiastic interactions. Despite this, many guests appreciated the staff's efforts to accommodate special requests, adding to the overall positive impression of the service quality.
The hotel's wifi service is praised for being reliable and strong, particularly in rooms and common areas. Though a few guests experienced connectivity issues, the majority found the wifi services satisfactory.
The gym, known as the skygym, is well-equipped and available 24 hours, which guests find convenient despite its smaller size. Likewise, the pool is frequently praised for its quality, although its accessibility can be inconsistent.
Families find the hotel to be family-friendly with enjoyable experiences for all ages, enhanced by the pleasant garden views and value for money. However, the cold lobby areas during winter could be improved.
The beds receive a mix of feedback; many guests find them comfortable and appreciate the high-quality bedding, while others find them too firm. However, the overall sentiment leans towards a positive sleeping experience.
For business travelers, the hotel's strategic location near the airport and AsiaWorld Expo is highly beneficial. The free shuttle service and modern amenities make it a favored choice for business engagements and layovers.
Accessibility features, including easy navigation and accessible rooms, make the hotel suitable for older guests and those with mobility challenges, further highlighting its versatility as a convenient and comfortable stay for various types of travelers.
In summary, Regala Skycity Hotel by Regal Hotels offers a blend of modern design, excellent cleanliness and strategic location, accompanied by generally reliable services and amenities. It caters well to business travelers, families and solo visitors, making it a highly recommended stay near Hong Kong International Airport. Show more
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Hotel with EV Charging Stations
This hotel offers a substantial number of EV chargers, including 21 sets of 7KW and 4 sets of 22KW chargers, providing various charging speed options for guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Skycity RoomOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views.
Garden View RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as garden views.
Seaview RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as sea views.
Deluxe SuiteOffering free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite offers a flat-screen TV, a minibar, executive lounge access, a seating area as well as garden views. The unit offers 2 beds.
Premier Garden View RoomRooms are 17 square metres.
Guests can enjoy exclusive access to Premier Lounge with continental breakfast and refreshments.
Regala SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, executive lounge access, a dining area, as well as a wardrobe. The unit offers 2 beds.
Seaview SuiteThis suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV, a minibar, executive lounge access, a seating area as well as sea views. The unit offers 2 beds.
Premier SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, a minibar, executive lounge access, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
Theme / Family SuiteOffering free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The suite offers air conditioning, a minibar, executive lounge access, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.
Cabana Suite with PatioThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, executive lounge access, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Theme / Family Suite with PatioThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, a minibar, a flat-screen TV and a patio. The unit offers 1 bed.
Apartment SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which features a refrigerator and an electric kettle, is available for cooking and storing food. This suite is air-conditioned and has a seating area with a flat-screen TV, a minibar, executive lounge access, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
Premier Seaview SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV, a minibar, executive lounge access, a seating area as well as sea views. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Regala Skycity Hotel by Regal Hotels boasts a prime location that is highly praised by guests for its close proximity to Hong Kong International Airport, making it an ideal choice for those with early morning flights or short layovers. The convenience extends with a free shuttle bus service to both the airport and Tung Chung MTR station, ensuring smooth and swift transfers. Additionally, the hotel has direct connections to Asia World Expo and the Airport Express, which can take guests to the city center in just 20 minutes.
The ease of access to major venues and transportation hubs makes this hotel particularly attractive for business travelers attending events or meetings at the Expo. The central location also facilitates visits to popular tourist destinations such as Kowloon and Disneyland. Despite some mentions of limited transportation options to shopping centers and a few places in the city, the overall sentiment highlights the hotel's strategic placement for both air travel and explorations within Hong Kong.
Guests appreciate the hotel's modern amenities, cleanliness, spacious rooms and professional management, which add to the overall experience. The efficient shuttle services and excellent staff support further enhance the convenience and comfort provided by Regala Skycity Hotel by Regal Hotels, making it a highly recommended stay for those transiting through Hong Kong or attending events at Asia World Expo.
Breakfast
Regala Skycity Hotel by Regal Hotels offers a breakfast experience that has garnered mixed reviews with a notable emphasis on positive aspects. Many guests have praised the breakfast for its delicious taste and excellent ambiance, complementing the wide selection of freshly prepared dishes such as omelettes and noodles. The buffet breakfast is frequently described as extensive and beautiful with a diverse array of options catering to various tastes, including continental, British and Eastern breakfast styles. The bright breakfast area and live cooking stations add to the enjoyable dining experience.
Despite the generally favorable comments, some guests have noted areas for improvement. A few reviewers felt that the breakfast selections, while good, could be more varied and a number of guests found the meal prices to be on the higher side. There were also remarks about the breakfast entry arrangements being unclear and the service feeling a bit chaotic at times. Additionally, several guests expressed disappointment over the lack of complimentary breakfast, suggesting that incorporating it into the room rate might provide better value.
Overall, the breakfast at Regala Skycity Hotel by Regal Hotels is well-regarded for its quality and variety, though its cost and certain logistical aspects have room for enhancement.
Dinner
Regala Skycity Hotel by Regal Hotels offers a range of dining options, including several nice restaurants, but guests should be prepared for the high cost associated with dining there. While some found dinner to be amazing and enjoyed meals on the lobby level or at the Jade restaurant, others noted that the restaurants can be very expensive with limited options available. The dining areas tend to close early with no food or drinks available after around 9:30 PM, which can be inconvenient for late arrivals. Additionally, there is no in-room dining service and the buffet, although considered a nice Hong Kong experience, lacks variety. Despite having many restaurants, the limited lower-cost options and small selection might leave guests wanting more.
Rooms
The Regala Skycity Hotel by Regal Hotels offers modern, clean and well-equipped rooms that many guests find comfortable and convenient. Though the rooms are described as stylish and nicely designed, a common theme among the reviews is their size. Multiple guests noted that the rooms are incredibly small and can feel quite cramped. Despite their compactness, the rooms are clean and tidy with everything needed for a pleasant stay, including reliable Wi-Fi, powerful showers and nice white towels.
Some guests appreciated the thoughtful room decorations, especially during holidays and found the accommodations sufficient for solo travelers. The hotel’s layout and shared door between the shower and toilet raised some issues but did not significantly mar the overall experience. While the small room size might not match the expectations for the price, the cleanliness and the comfortable amenities make up for it. Additionally, the free shuttle bus to the airport is highlighted as a plus.
In summary, Regala Skycity Hotel by Regal Hotels offers comfortable and well-maintained rooms that are ideal for short stays or solo travelers, but potential guests should be prepared for the compact nature of the accommodations.
Beds
The beds at Regala Skycity Hotel by Regal Hotels have received varied feedback from guests, though positive comments dominate the overall sentiment. Many guests found the beds to be very comfortable with descriptors such as comfy, excellent and super cozy frequently mentioned. Equally praised were the bedding and pillows, enhancing the comfort experience. The bed sizes also garnered compliments, particular appreciation was given to the large double and king-size options, which were noted to be spacious enough for two people.
Despite the largely positive remarks, some guests reported the beds as being hard or too firm, occasionally making it difficult to sleep comfortably. Nonetheless, a substantial portion of reviews relayed satisfaction with soft and comfy mattresses and the overall cleanliness of the bedding and rooms. While there were mixed opinions regarding the firmness, the majority of guests seemed to enjoy a comfortable night's sleep in the hotel's well-appointed beds.
Cleanliness
Regala Skycity Hotel by Regal Hotels stands out for its impressive cleanliness and modern amenities. Many guests have commended the hotel for maintaining spotless rooms that are both comfortable and spacious. The lobby areas and common spaces are well-kept, reflecting a high standard of hygiene across the entire property. The hotel’s contemporary design and luxurious specifications add to its appeal, creating a visually appealing and comfortable environment for guests.
The property’s proximity to the airport and convenient shuttle services make it a practical choice for travelers. Guests have noted that the rooms are equipped with necessary and sufficient facilities, ensuring a comfortable stay. Additionally, the calm and quiet ambiance combined with thorough cleaning practices enhances the overall guest experience.
Despite a few mentions of occasional odors and minor issues with cleanliness in specific areas, the overwhelming consensus is that the hotel is very clean with cleanliness being a top priority. The hotel’s newly built status likely contributes to its pristine condition and guests particularly appreciate the modern, well-maintained interiors.
In summary, Regala Skycity Hotel by Regal Hotels offers a clean, comfortable and modern place to stay with excellent facilities and a strategic location near the airport, making it an appealing choice for both short-term and longer stays.
Staff
Regala Skycity Hotel by Regal Hotels garners varied opinions from guests regarding its staff with many reviews highlighting positive experiences. Numerous guests praised the staff as lovely, friendly, professional and helpful, contributing to a welcoming atmosphere. The enthusiasm, efficiency and polite demeanor of the staff were frequently mentioned with specific commendations for the front desk and concierge teams.
However, the reviews reflect inconsistencies in customer service. While most staff members were described as friendly and accommodating, some guests reported encounters with rude, unenthusiastic or inattentive employees. Issues such as disorganized service, poor customer service in certain areas and a lack of attentiveness occasionally marred the guest experience.
Nonetheless, many guests appreciated the staff's efforts in accommodating requests, such as early check-ins or arranging rooms close together, which added to a positive impression of the hotel's service quality. Despite some negative experiences, the overall sentiment seems to lean towards a generally friendly and professional staff, underscored by instances of excellent service and hospitality.
Wi-Fi
Regala Skycity Hotel by Regal Hotels offers generally reliable wifi service that many guests have praised. The in-room wifi is often described as excellent with strong and quick connections. Visitors staying on higher floors, such as the 11th floor, also noted good wifi performance. Common areas like the hotel's restaurants boast excellent wifi, making it convenient for guests to stay connected while dining.
However, a few issues have been reported. Some guests experienced difficulties connecting to the in-room wifi due to administrative errors and responses from the reception staff were not always helpful in resolving these issues. There were also instances of the wifi signal being spotty in the rooms and the connection being cut off early in the morning before check-out. Despite these occasional glitches, the overall feedback on the hotel's wifi remains positive with many guests satisfied with the strong and reliable service.
Gym
Regala Skycity Hotel by Regal Hotels boasts a well-equipped and comfortable gym that has received positive remarks from many guests. The gym, known as the skygym, offers various amenities and is available 24 hours a day, making it a convenient option for fitness enthusiasts. Although it has been noted that the skygym is on the smaller side, the overall impression remains favorable due to the decent quality of the equipment. Guests have expressed their happiness and satisfaction with the facility, complementing other amenities such as the restaurant, pool, room and bathroom, which collectively enhance the overall experience at the hotel.
Pool
Regala Skycity Hotel by Regal Hotels features a notable range of facilities with many guests highlighting the quality of the onsite pool. The pool itself has received positive remarks, being described as nice and excellent, providing a refreshing option for those looking to swim or relax. The facilities accompanying the pool have also been praised for their quality. However, it is important to note that the pool's availability can be inconsistent with some guests mentioning closures during certain hours or periods when the pool area was not accessible. Despite these occasional limitations, the pool remains a well-regarded feature of the hotel's amenities.
Family
Regala Skycity Hotel by Regal Hotels proves to be an excellent choice for families with a reputation for being family-friendly and offering enjoyable experiences for all ages. Guests have appreciated the lovely garden view, featuring a variety of flowers and plants, which adds a pleasant touch to the stay. The hotel is noted for its good value for money and convenient location with easy access to self-driving options, buses and the MTR. Despite a minor inconvenience with the cold lobby waiting area during winter, the overall atmosphere is accommodating and well-suited for family friends.
4 Star
Regala Skycity Hotel by Regal Hotels impresses with its modern design and sophisticated amenities, presenting a contemporary aesthetic that appeals to guests. The hotel is particularly convenient for short stays, offering a blend of luxury and functionality at a reasonable price. The friendly and helpful staff contribute to a positive overall experience. Though opinions on its four-star rating and service standards vary, the hotel is generally considered worth choosing, especially for those seeking modern comforts and a truly beautiful setting.
Business
Regala Skycity Hotel by Regal Hotels is strategically positioned for business travelers, offering unparalleled convenience with its proximity to Hong Kong International Airport and the city center via the Airport Express Travel. The hotel boasts a direct connection to the Asia Expo Center and is perfectly situated for those attending events at AsiaWorld Expo, making it an ideal choice for business meetings and conventions.
Guests find the hotel's free shuttle bus service between the airport and the hotel particularly convenient, enhancing its reputation as the best layover stop for international flights. The hotel's top-quality amenities and serene, cool ambiance contribute to its appeal, though some mention that the rooms feel small.
While the business-centric atmosphere and the absence of 24-hour room service have been noted, the overall structure and design of the hotel leave a positive impression. Its location, near major business venues and the exhibition center, makes it a prime choice for those with business engagements in the HKG Airport area and expo.
Accessible
Regala Skycity Hotel offers several features that facilitate an accessible stay for guests with disabilities. The hotel is noted for being easy to navigate and having accessible rooms, making it suitable for older guests and those with mobility challenges. The presence of a convenient shuttle bus service is frequently highlighted, providing easy access to and from the airport and nearby exhibition centers. Accessible parking further enhances the convenience for guests with vehicles. While some reviews mention areas for improvement such as room size and language barriers, the overall service is described as efficient and friendly, effectively meeting the needs of travelers. The hotel's close proximity to key locations like the airport and exhibition center is a strong positive factor for many guests.
Outdoor Pool
The outdoor pool at Regala Skycity Hotel by Regal Hotels has garnered positive attention from guests. Nestled amidst a stunning rooftop terrace and garden, the pool itself is described as excellent, beautiful and great. Visitors to the hotel often highlight the additional amenities on the rooftop, such as exercise bikes, which complement the overall experience. The pool provides a serene space for relaxation while offering breathtaking roof views, creating a memorable setting for those who spend time there.
Yes, Regala Skycity Hotel by Regal Hotels has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Regala Skycity Hotel by Regal Hotels.
No, Regala Skycity Hotel by Regal Hotels doesn't allow dogs.
Yes, parking facilities are available at Regala Skycity Hotel by Regal Hotels.
Yes, Regala Skycity Hotel by Regal Hotels has a gym.