Royal View Hotel

Hong Kong 22.36873900, 114.07781500 , 353 Castle Peak Road, Ting Kau, Tsuen Wan (Show on Map)
7.8
Good


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Summary of reviewsThe Royal View Hotel stands out for its ideal seaside location, offering tranquil surroundings perfect for a quiet getaway. Guests enjoy the beautiful views of the water and Tamsui Bridge, as well as the close proximity to Lido Beach. Despite being distant from central Hong Kong, the frequent shuttle services to the Tsuen Wan MTR station provide an essential connection to the city, balancing seclusion with accessibility.

Breakfast at the hotel receives mixed feedback with some guests appreciating the affordable price and adequate portion sizes, but many seeking more variety and freshness. Dinner options are limited, necessitating a walk to nearby restaurants or a shuttle ride to the city for a broader choice. This aspect reflects the hotel's need for more on-site dining options.

The rooms are spacious and well-equipped, particularly noted for their cleanliness. Guests appreciate the modern decor and excellent views from many rooms. However, some experience issues with dampness, odors and inconsistent maintenance, detracting from the overall experience. The housekeeping staff are generally praised for their attentiveness and politeness.

Cleanliness is a strong attribute of the hotel with many guests praising the tidy and well-maintained rooms. While some specific areas need attention, the general consensus underscores the hotel’s commendable cleanliness standards. The staff receive high praise for their helpfulness and friendliness, adding to a positive guest experience, though occasional negative encounters are noted.

WiFi connectivity is generally reliable, but some guests experience instability and signal issues, which can be inconvenient. The fitness amenities, including a fully-equipped gym and an Olympic-sized swimming pool, are highly rated, though additional equipment would enhance the gym further. The pool, when open, is appreciated, but its frequent closures and complicated reservation system pose challenges.

Families find the hotel accommodating with spacious rooms, a games room and a close-by beach. The hotel provides a good environment for family stays, despite occasional mentions of insufficient children’s facilities. The beds receive mixed reviews with some guests finding them comfortable, while others experience issues with mattress firmness and bedding quality.

Accessibility is a mixed bag with shuttle services and some accessible rooms available, but overall, the hotel still has areas needing improvement for complete disability access. The outdoor pool is a notable feature, though it occasionally faces operational challenges.

Overall, the Royal View Hotel offers a serene retreat with essential city connections, spacious and clean accommodations, commendable staff service and well-regarded fitness facilities, though some areas need enhancement to meet all guest expectations fully.
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Family Friendly Resort

Resort with Swimming Pool

  Outdoor Pool  


Business Resort

Accessible Resort

Resort with Gym

4-Star Resort

Resort with Outdoor Pool

Room Types
Mountain View Room with Twin Beds Room has a work desk, tea/coffee making facilities and a flat-screen TV with cable channels. Please note that if guests book the 3 pax rate, the 3rd person will be accommodated in a rollaway bed. Children's breakfast is not included in the breakfast-included rate and will be charged separately.

Ocean View Room A spacious room with great views of the sea. Children's breakfast is not included in the breakfast-included rate and will be charged separately.

Mountain View Family Room This family room has a satellite TV, air conditioning and a minibar. Please note that extra beds are not available for this room type. Children's breakfast is not included in the breakfast-included rate and will be charged separately.

Mountain View Room with Double Bed Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.

Guest Reviews
7.8
Good
Location
The Royal View Hotel boasts a seaside escape with tranquil surroundings, perfect for those seeking a quiet retreat away from the bustling city. Guests appreciate the serene location, offering picturesque views of the water, Tamsui Bridge and a proximity to Lido Beach which enhances the overall relaxing atmosphere. The hotel's advantageous position near the airport makes it a suitable choice for quick layovers and travelers appreciating quiet, scenic environments.

Although the hotel is located far from central Hong Kong and many main attractions, the provision of frequent shuttle buses to the Tsuen Wan MTR station helps to mitigate the inconvenience of its remote location. Despite being less accessible by public transport, the shuttle service adds a layer of convenience for guests needing to venture into the city or other tourist spots.

For fitness enthusiasts, the waterfront location is ideal for outdoor activities and the quiet beachside placement promotes a peaceful, undisturbed stay. However, guests should note the added transportation costs and effort required to reach the city center and nearby shops, which are not easily accessible on foot.

In summary, the Royal View Hotel is well-suited for those desiring a serene, beachside retreat with essential connections to the city through shuttle services, offering a balance of isolation and convenience.

Breakfast
Breakfast at the Royal View Hotel receives mixed reviews from guests with a significant number highlighting areas for improvement. Guests often find the breakfast to be limited with only three options available, which can become monotonous over an extended stay. The set menu, lacking variety and fresh items like fruits and vegetables, does not meet the expectations of many visitors. Some guests describe the food as poorly served or not matching what they had anticipated, leading to disappointment.

Despite the abundance of critiques, a few positive aspects were noted. Some guests enjoyed the porridge with corn and found the breakfast options, which include both Chinese and Western styles, to be decent. The portion sizes are generally considered appropriate and the self-service drinks, which can be refilled, add a small convenience. The breakfast is also available at a relatively affordable price of 50 HKD, which some guests appreciate.

However, the absence of a buffet-style breakfast and the limited choices often leave guests wanting more. The cost of breakfast is seen as expensive by many, especially considering the lack of variety. Additionally, breakfast starting at 8:00 AM is seen as inconvenient by some, limiting the experience further. Overall, while the breakfast has potential, it requires significant improvements to meet guest expectations fully.

Dinner
The Royal View Hotel offers a limited dining experience for guests, as there is no restaurant on-site and dinner is not served. This necessitates a 20-minute walk to nearby dining options, although it may be challenging to find food in the immediate area. Despite the lack of variety, there is a good Chinese restaurant available that serves set menus, which some guests appreciate. For those preferring a broader selection or different cuisine, a shuttle bus to the city is available, providing access to more dining choices. Guests have expressed a desire for more dining options and better control over room amenities such as the shower heater. Although the hotel provides a basic breakfast, more diverse coffee options would enhance the morning experience.

Rooms
At 'Royal View Hotel,' guests seem to have mixed experiences with their rooms. The positive highlights are that many of the rooms are notably spacious, especially by Hong Kong standards and often come equipped with useful amenities such as kitchenettes, open kitchens, microwaves and tableware. Cleanliness is generally a strong point with numerous reviews mentioning that the rooms are clean and well-maintained. The housekeepers are praised for being responsible and attentive to guests' needs. Guests also seem to appreciate the comfortable and clean beds, the modern, minimalist room decorations and the excellent views of the ocean, harbor and Tamsui Bridge from many of the rooms.

However, there are some drawbacks that guests have pointed out. Some rooms suffer from dampness, musty smells and occasional cleanliness issues like dirty carpets or mould on the walls. Maintenance appears inconsistent with reports of older-looking rooms compared to online photos and occasional problems like weak shower pressure, noisy air conditioning and poorly maintained furniture. Additionally, a few rooms reportedly had issues with smoke smells and ventilation bringing in unwanted odors.

Despite these issues, the overall feedback indicates that with its spacious rooms, good views and friendly housekeeping staff, 'Royal View Hotel' provides a satisfactory stay, particularly if you manage to avoid the occasional maintenance and cleanliness hiccups.

Beds
Guests at the Royal View Hotel have varied opinions about the beds. Many appreciated the spacious and comfortable nature of the beds, highlighting their size and overall comfort. However, several guests mentioned that the mattresses tend to be on the harder side, resulting in discomfort and difficulty sleeping for some. Others found the beds too soft, causing back pain.

Concerns were also raised about the bed and bedding conditions, including issues with stained bedsheets and sunken mattresses. Specific complaints included small bed sizes in some rooms and flat pillows, which detracted from the sleeping experience.

While the hotel offers amenities such as a gym and a free shuttle bus, improvements in bed quality and cleanliness would enhance the overall guest experience.

Cleanliness
At the Royal View Hotel, cleanliness is a widely acknowledged positive attribute, frequently praised in guest reviews. Many guests noted that the hotel and its rooms were consistently clean with some describing it as impeccably clean and an excellent place to stay. The rooms, often spacious, were clean, tidy and well-equipped, contributing to a safe and comfortable feeling. The satisfaction with cleanliness extended to daily maintenance, such as clean cups provided regularly. Positive mentions also highlighted the responsible and nice housekeeping staff, further enhancing the cleanliness experience.

However, there were some criticisms regarding hygiene and cleanliness standards in certain areas. Specific issues like dirty carpets, dusty rooms and musty odors were pointed out. Occasional lapses, such as deteriorating furniture, dirty glass and inadequate cleaning efforts on some days, were noted by several guests. One review also mentioned a particularly disturbing find, which underscores the inconsistency in maintaining high cleanliness standards.

Overall, while the general consensus underscores the Royal View Hotel's commendable efforts in cleanliness, some areas still require attention to uniform quality.

Staff
Many guests have praised the staff at Royal View Hotel for their supportive and excellent service. The staff are frequently described as helpful, polite, friendly and courteous. Visitors appreciated the team's willingness to go above and beyond, noting their responsiveness and efficient service. The reception and front desk staff, in particular, received commendations for their friendliness and attentiveness. Specific members like Brian Wong were highlighted for their friendliness.

The hotel also received positive remarks for the accommodating nature of the management and their ability to handle requests and concerns swiftly, such as increasing shuttle bus trips and ensuring smooth room changes. Housekeeping staff were recognized for their politeness and proactive attitude, while employees in general were appreciated for their kind and considerate demeanor.

However, not all experiences were positive. A few reviews mentioned encounters with rude and unhelpful staff, particularly at the reception. Some guests felt the staff were not attentive and noted instances where the managers were unavailable.

Despite these occasional negative remarks, the overall sentiment toward the staff at Royal View Hotel remains largely favorable with many guests praising their hospitality and helpfulness.

Wi-Fi
The Royal View Hotel offers a mixed experience when it comes to internet connectivity. Guests have mentioned that the wifi is generally strong. However, some have encountered issues with stability, leading to buffering and occasional reliance on personal data or hotspots. A few reviews indicated that the wifi wasn't the best and there were moments when the room had no internet access at all. It's also important to note that the on-site coin laundry service requires an internet connection, which could pose a problem for those with connectivity issues. Overall, while the wifi can be reliable, it might not meet the needs of all guests consistently.

Gym
The Royal View Hotel boasts an impressive array of fitness amenities designed to cater to the needs of health-conscious travelers. Guests frequently highlight the fully equipped gym, praising its high standard of maintenance and hygiene. Whether referring to the fitness center or the specific gym facilities, visitors consistently convey satisfaction, particularly noting the availability of a good variety of equipment. The gym room itself meets expectations for quality and the addition of an Olympic-sized swimming pool further enhances the overall experience. However, some guests have suggested that the gym could benefit from more equipment, particularly heavier weights, to accommodate all fitness levels. Overall, the combination of a well-maintained fitness environment and extensive facilities makes the Royal View Hotel a strong choice for those prioritizing their workout routine while traveling.

Pool
The pool at Royal View Hotel offers a range of amenities including an outdoor pool, Jacuzzi and steam room, which are well-maintained when available. On occasions when the pool is open, it is described as nice and pleasant. However, guests frequently experience closures, leading to disappointment. The reservation system for the pool has been criticized for being difficult to use and some guests encounter challenges with rebooking and limited availability. Additionally, the lifeguard's attitude has been noted negatively by some. Despite these issues, when operational, the pool facilities are appreciated by hotel guests.

Family
The Royal View Hotel offers a range of amenities that cater to families with children, making it a comfortable and enjoyable stay. Families can benefit from spacious rooms and family suites, which are well-suited for a family stay. Kids will particularly enjoy the games room and the swim paddling pool, while the nearby beach adds to the fun. The hotel also includes children's entertainment facilities and allows use of pool facilities, enhancing the overall experience for young guests. While some have noted a lack of suitable facilities for children, the hotel compensates with other family-friendly features. Additionally, guests have appreciated services such as a late check-out, room upgrades to larger family rooms and a convenient shuttle bus service. Overall, the Royal View Hotel is considered a good option for family stays with many guests planning to return.

Accessible
The Royal View Hotel offers guests a mixed experience regarding accessibility for individuals with disabilities. On the positive side, the hotel provides shuttle buses to transport guests to key locations nearby, which is helpful given its remote situation. The services, including the security guards and managerial facilities, have been praised for their good quality. Additionally, the hotel has accessible rooms and demonstrates efforts to cater to disability-friendly needs while adhering to Covid-19 restrictions.

However, there are certain drawbacks. The facility in its entirety is not entirely accessible with specific issues such as non-functional lifts and generalized inaccessibility for wheelchair users noted. Despite these challenges, the overall arrangements at the hotel have been commended. The nearby beach also adds a pleasant aspect to the stay for those who can access it.

Outdoor Pool
The Royal View Hotel features a nice outdoor pool that guests appreciate when it is open. Visitors have noted that the pool sometimes experiences closures, which can be disappointing, especially during periods of COVID restrictions. However, when operational, the pool offers warm water and the added convenience of being free of charge. Some guests did express concerns about needing to make reservations and mentioned that the attitude of the lifeguard could be improved. Overall, the pool has potential to enhance the stay when available.


Yes, Royal View Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Royal View Hotel.

No, Royal View Hotel doesn't allow dogs.

No, parking facilities aren't available at Royal View Hotel.

Yes, Royal View Hotel has a gym.

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