The Cityview - Chinese YMCA of Hong Kong
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Cityview - Chinese YMCA of Hong Kong consistently wins praise for its exceptionally convenient location. Nestled in a vibrant district on a side street of Nathan Road, it offers easy access to the Yau Ma Tei MTR Station just a minute's walk away, facilitating seamless exploration of Hong Kong. The hotel’s position allows guests to walk to numerous attractions, such as the Ladies' Market and Temple Street Night Market, as well as various restaurants and shops. Despite its central location, the hotel manages to offer a tranquil retreat from the city’s hustle and bustle.
Breakfast at the hotel is generally positively reviewed with many guests appreciating the delicious buffet and the variety of Western options including bacon and croissants. The pancake machine is a notable highlight. While some guests suggest that the breakfast selection could be more varied and mention that the restaurant area might feel cold, the majority find it satisfying, highlighting the overall quality and cleanliness of the dining experience.
Guests’ experiences with the rooms lean favorably, noting their cleanliness, tidiness and surprising spaciousness, which is a significant plus in Hong Kong. The rooms are well-maintained and equipped with essential amenities and the air conditioning and hot water supply are reliable. There are some criticisms regarding the variability in room sizes with some rooms being deemed too small and outdated and a few concerns about noise. However, the general sentiment is that rooms adequately meet the needs of travelers with some particularly appreciating the newly renovated spaces.
Cleanliness is a strong point for The Cityview with many guests commending the consistent upkeep of the rooms and bathrooms. Daily housekeeping ensures that rooms remain tidy and well-stocked with amenities. While there are occasional remarks about dusty floors or carpets and some mold in bathrooms, the overall impression is one of a well-maintained and hygienic establishment.
The staff at The Cityview receive high marks for their friendliness, politeness and helpfulness. From the front desk to the housekeeping team, guests frequently praise the staff’s professionalism and responsiveness. Check-in and check-out processes are reported to be smooth and special mentions are given to the concierge and doormen for their exceptional service. Although there are sporadic comments about lapses in service or occasional rudeness, the predominant sentiment is exceedingly positive.
WiFi services receive mixed feedback. While some guests report satisfactory experiences, many highlight issues such as slow speeds, weak signals and unstable connections, particularly during peak hours. Guests generally find the WiFi functional for basic usage but feel it could be improved to better meet their needs.
Opinions on the beds are diverse. Some guests find them comfortable and clean, while others describe the mattresses as too hard and the pillows as too flat, which affects their sleep quality. Despite these mixed reviews, the cleanliness of the beds and availability of additional pillows are appreciated.
Overall, The Cityview - Chinese YMCA of Hong Kong provides great value for its price, aligning well with its 4-star classification. Guests typically rate their experiences positively, citing the helpful staff, the hotel’s convenience and cleanliness and its high cost-performance ratio, making it a reliable choice for travelers.
Categories
Breakfast at the hotel is generally positively reviewed with many guests appreciating the delicious buffet and the variety of Western options including bacon and croissants. The pancake machine is a notable highlight. While some guests suggest that the breakfast selection could be more varied and mention that the restaurant area might feel cold, the majority find it satisfying, highlighting the overall quality and cleanliness of the dining experience.
Guests’ experiences with the rooms lean favorably, noting their cleanliness, tidiness and surprising spaciousness, which is a significant plus in Hong Kong. The rooms are well-maintained and equipped with essential amenities and the air conditioning and hot water supply are reliable. There are some criticisms regarding the variability in room sizes with some rooms being deemed too small and outdated and a few concerns about noise. However, the general sentiment is that rooms adequately meet the needs of travelers with some particularly appreciating the newly renovated spaces.
Cleanliness is a strong point for The Cityview with many guests commending the consistent upkeep of the rooms and bathrooms. Daily housekeeping ensures that rooms remain tidy and well-stocked with amenities. While there are occasional remarks about dusty floors or carpets and some mold in bathrooms, the overall impression is one of a well-maintained and hygienic establishment.
The staff at The Cityview receive high marks for their friendliness, politeness and helpfulness. From the front desk to the housekeeping team, guests frequently praise the staff’s professionalism and responsiveness. Check-in and check-out processes are reported to be smooth and special mentions are given to the concierge and doormen for their exceptional service. Although there are sporadic comments about lapses in service or occasional rudeness, the predominant sentiment is exceedingly positive.
WiFi services receive mixed feedback. While some guests report satisfactory experiences, many highlight issues such as slow speeds, weak signals and unstable connections, particularly during peak hours. Guests generally find the WiFi functional for basic usage but feel it could be improved to better meet their needs.
Opinions on the beds are diverse. Some guests find them comfortable and clean, while others describe the mattresses as too hard and the pillows as too flat, which affects their sleep quality. Despite these mixed reviews, the cleanliness of the beds and availability of additional pillows are appreciated.
Overall, The Cityview - Chinese YMCA of Hong Kong provides great value for its price, aligning well with its 4-star classification. Guests typically rate their experiences positively, citing the helpful staff, the hotel’s convenience and cleanliness and its high cost-performance ratio, making it a reliable choice for travelers.
Hotel Taking Steps Towards Sustainability
The Cityview holds EarthCheck Platinum certification and adheres to ISO 14001 and ISO 50001 standards. They implement extensive recycling programs, a 4R concept, and utilize energy-saving lighting, water fixtures, and equipment. The hotel offers shark-free and low carbon menus, donates surplus food, converts food waste to biogas/compost, provides biodegradable amenity packaging and recycled toilet paper, and encourages linen reuse.
Family Friendly Hotel
The hotel provides family-friendly accommodations and facilities, including a swimming pool and recreational activities. It offers a comfortable and convenient stay for families.
4-Star Hotel
Located on Waterloo Road, The Cityview offers modern rooms and a range of facilities including a fitness centre and multiple dining options. Its central location and comfortable accommodations make it a popular choice for travelers.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Does your hotel have a swimming pool? No
Answers last updated by The Cityview - Chinese YMCA of Hong Kong
Business Hotel
Guest Reviews
Situated in a bustling district of Hong Kong, The Cityview - Chinese YMCA offers a prime location that makes it easy to explore the city. Guests frequently highlight the hotel's proximity to the Yau Ma Tei MTR Station, often just a minute's walk away, making it incredibly convenient for navigating public transport. Additionally, the hotel is well-connected to bus stops and ferry terminals with access to the airport and popular attractions such as Ladies' Market, Sneaker Street and Temple Street Night Market.
Besides its closeness to MTR stations, the hotel's location on a side street of Nathan Road ensures visitors are right in the vibrant heart of the city. Whether it's accessing local restaurants, shopping areas or cultural hotspots, everything is within walking distance. This ease of access extends to local conveniences like supermarkets and a variety of eateries, from bustling food stalls to more traditional dining establishments.
Though detailed positively for its central and highly convenient positioning, the location also stands out for being relatively quiet, offering a peaceful retreat amidst the city's hustle and bustle. The combination of excellent transportation links and ample local amenities has earned The Cityview consistent praise for its outstanding location.
The breakfast at The Cityview - Chinese YMCA of Hong Kong has received a mixture of feedback from guests with many expressing positive experiences. The buffet breakfast is frequently described as delicious, appealing and featuring a good selection. Guests appreciate the Western breakfast options with bacon and croissants being particularly noted. The pancake machine seems to be a favorite among visitors. The breakfast is often referred to as abundant and diverse, offering good value for its price.
However, some guests highlighted that the selection could be more varied and the restaurant area could be uncomfortably cold. Additionally, a few reviews mentioned that the quality of the coffee and some food items could be improved. Despite these criticisms, the general consensus leans towards a satisfying breakfast experience with many guests applauding the cleanliness, spaciousness and overall quality of the morning meal. Nearby breakfast shops and supermarkets are also available for those seeking alternative options.
Guests at The Cityview - Chinese YMCA of Hong Kong have shared varied opinions about their room experiences, yet the general tone leans toward the positive. They often highlight the cleanliness, noting that rooms are generally clean and well maintained, a crucial aspect for many travelers. The spaciousness of some rooms is frequently commended, which is a noteworthy perk considering Hong Kong's notoriously limited hotel space. Several guests mention that rooms are larger than expected, even for family accommodations.
Compliments extend to the room layout and amenities, such as the well-planned suites, large desks and the presence of daily essentials. Guests appreciate the comfortable storage in rooms accommodating multiple people and the cleanliness and modern feel of the newly renovated rooms. The air conditioning is often described as comfortable and the hot water supply as reliable, contributing to a pleasant stay.
However, some reviews point out areas for improvement. There is variability in room sizes with a portion of guests finding their rooms too small and outdated, lacking natural light and sometimes not meeting their expectations. Bathrooms, in particular, seem to be a sticking point; while some are spacious and include bathtubs, others are small and less comfortable. Noise from outside the rooms has also been noted, affecting the overall experience for some.
Additional facilities such as the functional air conditioning and quality bedding receive praise, although issues like the performance of the refrigerator and occasional noise disturbances are noted. In summary, while the hotel offers a mix of room experiences, many guests find their rooms clean, spacious and adequate for their needs, especially considering Hong Kong standards with some amenities highlighting the convenience and comfort throughout their stay.
Guests' experiences with the beds at The Cityview - Chinese YMCA of Hong Kong offer a varied perspective. While some travelers found the beds to be comfortable, clean and of good value, others felt that the mattresses were too hard or slightly uncomfortable with some describing them as the most uncomfortable they've encountered. There were mentions of beds being moderately firm or comfortable enough to ensure a good night's sleep. However, criticisms also included issues with bed size with single beds being a bit narrow and some beds perceived as shaky.
The pillows garnered mixed reviews as well with several guests finding them too soft or too flat, which added to their discomfort. Despite this, there were positive notes on the cleanliness of the beds and the provision of spare pillows in the wardrobe.
Overall, while some guests appreciated the comfort and spaciousness of the beds, improvements in mattress firmness and pillow quality could enhance the overall stay experience.
The Cityview - Chinese YMCA of Hong Kong generally receives positive feedback regarding its cleanliness. Many guests highlight that the rooms are consistently described as clean, tidy and spacious. Daily room service ensures that rooms remain neat with amenities such as a fridge, chair, desk and cosmetic items being refilled and changed daily. Despite the hotel’s older appearance, guests appreciate that it retains good hygiene standards and appears well-maintained overall. The bathrooms are also noted for their spaciousness. Some reviews did mention issues like dusty floors, dirty carpets and occasionally mold in the bathroom, indicating areas that could benefit from more thorough cleaning. However, the overall consensus is that the establishment is clean and comfortable, making it a solid choice for travelers seeking a hygienic and well-kept environment. Additionally, its convenient location and quiet rooms, even near busy streets, add to its appeal.
The Cityview - Chinese YMCA of Hong Kong has garnered numerous compliments for its commendable staff. Guests frequently highlight the staff's friendliness, politeness and readiness to assist. From the front desk to concierge and from the receptionists to the cleaning staff, the team exemplifies professionalism and responsiveness. Numerous reviews specifically praise the courteous and attentive nature of the employees, describing them as welcoming, warm and helpful.
Check-in and check-out processes are often noted to be efficient with staff providing smooth and fast service. The concierge and doormen receive particular acclaim for their responsiveness and helpfulness, ensuring guests' comfort by opening doors and assisting with luggage. Additionally, staff at the restaurant and breakfast service are regularly mentioned for their excellent service and amiable demeanor.
Some isolated reviews point out lapses in service and occasional rudeness, but the predominant sentiment remains overwhelmingly positive. Special mentions are given to staff members for going the extra mile, such as offering room upgrades, late check-outs and assistance with lost items.
Overall, The Cityview staff are credited with not only delivering excellent customer service but also creating a welcoming and hospitable environment for guests, making many stays particularly satisfying.
The Cityview - Chinese YMCA of Hong Kong generally receives mixed reviews regarding its WiFi services. While some guests find the WiFi on their phones to be satisfactory and report no issues with instability, the majority express concerns about the internet connectivity. Commonly mentioned issues include slow speeds, particularly during late-night hours, weak signals and unstable connections. These problems are noted across various floors with some guests finding the WiFi usable but not robust. Overall, while the WiFi is functional for basic use, many guests feel that improvements are needed to meet their expectations.
The Cityview - Chinese YMCA of Hong Kong offers a high cost-performance ratio with great value for the price. Guests generally describe the quality and service as very solid and consistent with a 4-star rating, noting that it met all specifications expected for its classification. Despite some opinions suggesting it should be classified as a 3-star hotel due to certain details, the overall stay is often rated positively, highlighting helpful staff and a satisfactory experience.
Location Show Map
Location
Besides its closeness to MTR stations, the hotel's location on a side street of Nathan Road ensures visitors are right in the vibrant heart of the city. Whether it's accessing local restaurants, shopping areas or cultural hotspots, everything is within walking distance. This ease of access extends to local conveniences like supermarkets and a variety of eateries, from bustling food stalls to more traditional dining establishments.
Though detailed positively for its central and highly convenient positioning, the location also stands out for being relatively quiet, offering a peaceful retreat amidst the city's hustle and bustle. The combination of excellent transportation links and ample local amenities has earned The Cityview consistent praise for its outstanding location.
Breakfast
However, some guests highlighted that the selection could be more varied and the restaurant area could be uncomfortably cold. Additionally, a few reviews mentioned that the quality of the coffee and some food items could be improved. Despite these criticisms, the general consensus leans towards a satisfying breakfast experience with many guests applauding the cleanliness, spaciousness and overall quality of the morning meal. Nearby breakfast shops and supermarkets are also available for those seeking alternative options.
Rooms
Compliments extend to the room layout and amenities, such as the well-planned suites, large desks and the presence of daily essentials. Guests appreciate the comfortable storage in rooms accommodating multiple people and the cleanliness and modern feel of the newly renovated rooms. The air conditioning is often described as comfortable and the hot water supply as reliable, contributing to a pleasant stay.
However, some reviews point out areas for improvement. There is variability in room sizes with a portion of guests finding their rooms too small and outdated, lacking natural light and sometimes not meeting their expectations. Bathrooms, in particular, seem to be a sticking point; while some are spacious and include bathtubs, others are small and less comfortable. Noise from outside the rooms has also been noted, affecting the overall experience for some.
Additional facilities such as the functional air conditioning and quality bedding receive praise, although issues like the performance of the refrigerator and occasional noise disturbances are noted. In summary, while the hotel offers a mix of room experiences, many guests find their rooms clean, spacious and adequate for their needs, especially considering Hong Kong standards with some amenities highlighting the convenience and comfort throughout their stay.
Beds
The pillows garnered mixed reviews as well with several guests finding them too soft or too flat, which added to their discomfort. Despite this, there were positive notes on the cleanliness of the beds and the provision of spare pillows in the wardrobe.
Overall, while some guests appreciated the comfort and spaciousness of the beds, improvements in mattress firmness and pillow quality could enhance the overall stay experience.
Cleanliness
Staff
Check-in and check-out processes are often noted to be efficient with staff providing smooth and fast service. The concierge and doormen receive particular acclaim for their responsiveness and helpfulness, ensuring guests' comfort by opening doors and assisting with luggage. Additionally, staff at the restaurant and breakfast service are regularly mentioned for their excellent service and amiable demeanor.
Some isolated reviews point out lapses in service and occasional rudeness, but the predominant sentiment remains overwhelmingly positive. Special mentions are given to staff members for going the extra mile, such as offering room upgrades, late check-outs and assistance with lost items.
Overall, The Cityview staff are credited with not only delivering excellent customer service but also creating a welcoming and hospitable environment for guests, making many stays particularly satisfying.
Wi-Fi
4 Star
Yes, The Cityview - Chinese YMCA of Hong Kong has pool(s) that belong to one or more of the following categories: . For more information, read the answers to the Pool questionnaire
No, a spa isn't available at The Cityview - Chinese YMCA of Hong Kong.
No, The Cityview - Chinese YMCA of Hong Kong doesn't allow dogs.
No, parking facilities aren't available at The Cityview - Chinese YMCA of Hong Kong.
No, The Cityview - Chinese YMCA of Hong Kong doesn't have a gym.
Location Show Map
More Options
