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Summary of reviewsThe Fullerton Ocean Park Hotel Hong Kong is a standout destination praised for its picturesque location on the tranquil Aberdeen side of Hong Kong Island. The hotel offers breathtaking ocean views that provide a peaceful escape from the city bustle, ideal for families and leisure-seeking guests. Visitors appreciate the hotel's shuttle service for convenient access to nearby attractions like Water World and Ocean Park.
The extensive breakfast buffet at the hotel is celebrated for its richness and variety, catering to diverse culinary tastes with high-quality offerings. Though costly, many guests consider it a worthwhile experience. The dinner spread also impresses, with commendable options at the Jade Restaurant, Satay Inn, and Lighthouse Cafe, despite some concerns about pricing.
Rooms are spacious and cozy, consistently praised for cleanliness, comfort, and stunning ocean vistas. They boast elegant designs that enhance the luxurious ambiance, complemented by friendly and helpful staff ensuring high standards of service throughout.
Guests laud the hotel's cleanliness, highlighting its trendy design and attention to maintaining a neat environment, though minor improvements are suggested occasionally. The staff are recognized for their exceptional service, providing welcoming and attentive interactions that enhance guest experiences.
The swimming pool, offering panoramic ocean views, stands out as a key attraction. Families find the pool area particularly appealing, noting its dedicated kids' section and impressive infinity design. This complements the hotel's overall family-friendly offering, with play areas and activities designed especially for young guests.
Bed comfort is frequently highlighted, with many guests enjoying restful nights. The hotel maintains its reputation as a luxurious, five-star establishment, with many guests expressing satisfaction that aligns with their expectations for a premium hotel experience. Minor areas for improvement include personalized guest services and consistent five-star service across all interactions.
Overall, The Fullerton Ocean Park Hotel Hong Kong offers a memorable stay defined by luxury, scenic views, and attentive service, making it a cherished choice for visitors seeking tranquility and indulgence. Show more
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Hotel Taking Steps Towards Sustainability
This hotel focuses on reducing single-use plastics by providing smart filtered water refill stations. It also encourages guests to bring their own toiletries and supports a circular economy through initiatives like using EcoBricks.
Hotel with Spa
The Fullerton Spa at The Fullerton Ocean Park Hotel Hong Kong offers a tranquil escape with a focus on holistic wellness. It provides a range of treatments designed to promote relaxation and rejuvenation, with personalized service.
Family Friendly Hotel
This hotel is located near Ocean Park and Water World, featuring family-themed rooms and suites. It offers a 6,400-square-foot indoor kids’ zone called 'The Explorers' and a kid's lagoon with a splash zone, slides, and an aqua tunnel.
Hotel with Swimming Pool
The hotel is situated next to Ocean Park and Water World. The 60-metre-long infinity pool on the third floor offers an ocean backdrop.
Children's Pool Outdoor Pool
Hotel with Outdoor Pool
This hotel boasts a 60-metre outdoor infinity pool with panoramic ocean views. It also features a large outdoor kids' lagoon with interactive aquatic facilities, making it ideal for families.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Hotel with Gym
5-Star Hotel
Hotel with Children's Pool
Room Types
Oceanfront King RoomLocated in the West and East Towers, our Oceanfront Rooms offer panoramic sea views towards Ap Lei Pai, as well as over Water World Ocean Park and The Summit at Ocean Park.
Oceanfront with 2 Queens Bed RoomLocated in the West and East Towers, our Oceanfront Rooms offer panoramic sea views towards Ap Lei Pai, as well as over Water World Ocean Park and The Summit at Ocean Park.
Grand Oceanfront King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.
Grand Deluxe Oceanfront with 2 Queen Beds RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 2 beds.
Balcony Oceanfront Room with King BedThe spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Deluxe Oceanfront Balcony SuiteDeluxe Oceanfront Balcony Suites feature 2 bedrooms with 1 king-size bed and 2 single beds. Located in the corner of Levels 5 to 12 of the East Tower, each suite has its own private balcony and a spacious lounge/dining room featuring stunning 270-degree sea views. These suites can also be externally connected to an adjacent Balcony Oceanfront Room for added flexibility.
Connecting RoomOffering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 3 beds.
Oceanfront Room (King Bed) with Ocean Park Tickets for 2 GuestsThe unit has 1 bed.
Oceanfront Room (2 Queen Beds) with Ocean Park Tickets for 2 GuestsThe unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
Nestled on the Aberdeen side of Hong Kong Island, The Fullerton Ocean Park Hotel offers an exquisite backdrop for visitors seeking a tranquil retreat away from the hustle and bustle of city life. The hotel is perfectly positioned for those eager to explore the nearby Water World and Ocean Park, offering breathtaking views of the sea and a tranquil seaside atmosphere that promises a relaxed staycation experience.
While the location can feel remote and a bit out of the way from the main city attractions, this isolation contributes to its unique charm, offering a quiet location ideal for families and children. The hotel provides convenient shuttle services to alleviate the distance from transportation hubs, making excursions to the MTR and Ocean Park hassle-free, albeit requiring some planning due to the infrequent schedule.
Guests laud the hotel for its stunning views and unbeatable seaside position, with each room offering a picturesque sea view. With impeccable cleanliness, spacious rooms, and top-notch facilities combined with friendly and helpful staff, it’s acknowledged as one of the best stays by frequent visitors. Despite limited dining options nearby, the on-site amenities, like the amazing swimming pool and engaging kids' activities, ensure a delightful stay.
Breakfast
The breakfast experience at The Fullerton Ocean Park Hotel Hong Kong is generally characterized by its richness and variety, impressing guests with an abundant selection that caters to diverse tastes from Western to Eastern cuisines. The breakfast buffet is highly praised for its delicious, high-quality offerings, with many considering it among the best in Hong Kong. Diners are treated to a spacious and bright atmosphere, enhancing the overall dining experience.
Guests appreciate the elaborate and fantastic array of choices available, marveling at the ample spread that leaves nothing to be desired. The buffet breakfast provides a substantial and varied selection, ensuring there's something for everyone. Though the prices may be a bit steep, many feel that the quality and selection justify the cost. However, some guests note variability in quality and have expressed concerns about the expense.
While the breakfast is generally acclaimed, some reviews point out challenges including high costs and limited hours for dining. There are occasional mentions of less enthusiastic staff and the inconvenience of long queues during peak times. Despite such issues, the breakfast at The Fullerton Ocean Park Hotel remains a highlight for many visitors, celebrated for its generous offerings and quality.
Dinner
The Fullerton Ocean Park Hotel Hong Kong offers a dining experience that impresses with a variety of culinary options. Guests frequently highlight the deliciousness and extensive variety offered in both dinner and breakfast meals. The dinner buffet stands out for its outstanding quality, featuring fresh sashimi and seafood, alongside a tempting array of desserts. The Jade Restaurant receives commendations for its decent-quality food, specifically for its enjoyable dim sum lunches. The Satay Inn and Lighthouse Cafe feature good quality food, with guests particularly enjoying meals in the lounge cafe. Across all three restaurants, guests find the food to be of top-notch quality, attributing to an overall excellent restaurant department. However, some find the dinner options a bit overpriced, but others acknowledge fair quality and price performance. While there is a noted concern about space and availability by the pool, the dining experience overall leaves a lasting positive impression.
Rooms
The Fullerton Ocean Park Hotel Hong Kong offers a remarkable experience with its spacious and cozy rooms that consistently receive high praise for their cleanliness and comfort. Guests are particularly delighted by the stunning ocean views available from every room, often described as spectacular and healing. The generously sized accommodations feature huge windows, allowing for an abundance of natural light and picturesque vistas of the sea.
The rooms are thoughtfully designed with a luxurious ambiance, showcasing elegant layouts and fine materials that create a comfortable environment. The inclusion of a nice couch to admire the view and comfortable beds enhance the overall guest experience. The hotel's facilities and rooms are meticulously maintained, contributing to the positive impression left on visitors. The friendly staff and delicious food further complement the high standard of service provided at this well-regarded establishment.
Beds
At The Fullerton Ocean Park Hotel Hong Kong, guests frequently mention the comfort of the beds, contributing to an overall restful experience. Many guests highlight the mattresses as particularly comfortable, often noting that they had some of their best nights sleep in Hong Kong here, despite staying in various hotels. The hotel provides king-size beds which, while mostly praised, receive occasional feedback about being too firm for personal taste. However, the consistent theme across reviews is the comfort of the bedding, though some guests did find the provided blankets to be too warm for their liking. Overall, the beds are regarded as a strong component of the stay, promising a pleasant rest during a visit to the bustling city.
Cleanliness
The Fullerton Ocean Park Hotel Hong Kong garners attention with its reputation for cleanliness, with numerous guests highlighting the spotless nature of both the rooms and the hotel itself. Visitors frequently describe the environment as very clean, neat, and tidy, offering guests a comfortable stay. The hotel boasts a stylish and trendy design, adding to its appeal. Guests appreciate the combination of a clean setting, good service, and beautiful surroundings, with some particularly enjoying the stunning seaside views. While overall feedback on cleanliness is positive, there are occasional mentions of areas where improvement is desired, such as lingering stains or mold-like smells in specific rooms. Despite these occasional issues, the hotel’s dedication to maintaining a pristine environment largely satisfies its visitors, providing an inviting and pleasant stay.
Staff
The Fullerton Ocean Park Hotel Hong Kong is consistently praised for its exceptional staff service. Guests frequently highlight the team as welcoming, attentive, and incredibly helpful, with a focus on delivering courteous and polite interactions. The front desk staff particularly stands out for their friendliness and efficient service, making guests feel at home from the moment they arrive. Many reviews commend the attentiveness of the porters and food & beverage team, who contribute to a pleasant and accommodating stay. Notably, the staff's helpfulness extends beyond standard expectations with their willingness to assist guests, such as arranging taxis and accommodating late check-ins. While isolated feedback indicates room for improvement within specific areas like the canteen, overall, the staff's service attitude is regarded as excellent, rivaling the service level of renowned resorts. The team's proactive approach to catering to guest needs enhances the overall experience, aligning with the hotel's reputation for providing top-notch service.
Pool
The Fullerton Ocean Park Hotel Hong Kong boasts a swimming pool that has left an indelible impression on its guests. Nestled in a prime location, the pool offers breathtaking views of the ocean that underscore the hotel's luxurious atmosphere. Despite being closed during the winter months for maintenance, visitors rave about its stunning design and well-maintained facilities when open. Key highlights include the infinity pool, which guests describe as a beautiful and relaxing spot that makes the perfect vantage point to enjoy the hotel's picturesque scenery.
Families find the pool area particularly appealing, thanks to a dedicated section for children complete with slides and a play zone, ensuring fun-filled experiences for the little ones. The pool's expansive layout, coupled with separate areas for family activities, contributes to its reputation as a top attraction. Its well-regulated chlorine levels enhance the pleasant swimming experience further, providing a refreshing escape amidst an immaculate and luxurious setting. With its fantastic views and thoughtfully designed amenities, the swimming pool at The Fullerton Ocean Park Hotel truly stands out as a highlight of the stay, offering unparalleled leisure and enjoyment.
Family
The Fullerton Ocean Park Hotel Hong Kong emerges as a top choice for families seeking an engaging and comfortable stay. Designed with families in mind, the hotel offers an array of facilities and activities tailored for children, earning it a reputation as the best family hotel on the south side of Hong Kong. Guests highlight the hotel's effort to accommodate families in numerous details, creating a welcoming atmosphere for both parents and children.
The hotel boasts luxurious and comfortable rooms, complemented by a beautiful seaside view that enhances the overall experience. For children, the amenities are plentiful and thoughtfully designed. The spacious play areas, including a remarkable playhouse, provide ample opportunities for exploration and enjoyment, ensuring that young guests are entertained throughout their stay. The children's playroom and swimming pool are particularly popular, keeping kids happily occupied.
Moreover, the family-friendly atmosphere is emphasized by excellent service that caters specifically to the needs of families. Dining experiences are equally enjoyable, with kids expressing delight over the meals provided. Nestled away from the city's hustle, the hotel offers a peaceful retreat, making it an ideal location for a quiet family staycation.
Overall, The Fullerton Ocean Park Hotel stands out as a haven for families, offering a blend of luxury, scenic views, and a wealth of activities dedicated to creating lasting memories for children and their parents.
5 Star
The Fullerton Ocean Park Hotel Hong Kong offers a beautiful experience that aligns well with the expectations of a five-star establishment. Many guests have expressed satisfaction with their stay, highlighting the clean and pleasant environment as a notable strength of the hotel. Celebrations, such as anniversaries, have been described as flawless, with the hotel exceeding expectations beyond what's portrayed in photos. Service quality largely meets five-star standards, contributing to its reputation as a place guests would gladly revisit.
However, some areas have room for improvement to match the full breadth of a five-star experience found in other premium hotels. For instance, the hotel could enhance its personalized guest services, as some guests noted the lack of staff to introduce room facilities and features. Ensuring adequate staff levels and comprehensive training is crucial for maintaining consistent five-star service across all interactions. Despite these minor shortcomings, the hotel provides a worthwhile and memorable visit, encouraging many guests to consider a return stay.
Luxury
The Fullerton Ocean Park Hotel Hong Kong offers an upscale experience that many guests describe as a luxurious treat. The hotel is praised for its beautiful and spacious environment, maintaining a clean and elegant atmosphere that truly feels indulgent. With its 5-star status, this destination provides a sense of luxury that is both inviting and relaxing, offering a resort-like feel that allows guests a little bit of luxury away from home. The rooms are notably large by Hong Kong standards, ensuring comfort and opulence in every stay. Service is consistently highlighted as high standard, contributing to the overall luxurious ambiance that defines the experience at this ultra-luxury hotel.
Yes, The Fullerton Ocean Park Hotel Hong Kong has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at The Fullerton Ocean Park Hotel Hong Kong.
No, The Fullerton Ocean Park Hotel Hong Kong doesn't allow dogs.
Yes, parking facilities are available at The Fullerton Ocean Park Hotel Hong Kong.
Yes, The Fullerton Ocean Park Hotel Hong Kong has a gym.