The Queen Kapiolani Hotel is a great choice for those looking for a hotel with a fantastic location, just a two-minute walk from the beach and near top tourist sights. The breakfast is a must-try with standout dishes like Japanese fluffy pancakes and French toast. While opinions are mixed about the dinner, the restaurant "Deck" received high marks from some guests. The rooms are generally well-thought-out and clean with comfortable beds and great views of the ocean or Diamond Head. The hotel is highly rated for its cleanliness and hospitable staff, who are always ready and willing to assist guests. The gym is also a great feature with modern machines and weights for a complete workout. The outdoor pool and pool deck are lovely with a great bar and restaurant situated by the pool. The hotel is also conveniently located close to shopping areas, restaurants and cafes. Overall, guests had a great time and found the hotel to be clean, lovely and convenient.
The Kahala Hotel and Resort is a luxurious and exceptional hotel located in a beautiful and secluded area of Oahu, away from the hustle of Waikiki. Guests rave about the hotel's perfect location and easy access to a quiet, uncrowded beach. The hotel offers spacious, clean and luxurious large rooms with great views and 5-star amenities, creating a truly great hotel experience. The staff is repeatedly praised for being genuinely friendly, attentive and professional with a superb attention to detail. The hotel's breakfast options are outstanding with a huge selection of food options to suit everyone's tastes. The private beach is a highlight with easy access from the rooms and the presence of dolphins adds to the experience. The hotel is perfect for families with little children and couples seeking a romantic escape. While some guests experienced issues with the dinner options and the pool, overall, The Kahala Hotel and Resort is highly recommended for a fabulous stay and a unique and healing experience.
Ala Moana Honolulu by Mantra enjoys an excellent location in Honolulu, placing guests near key attractions such as the Ala Moana Shopping Center and Ala Moana Beach Park. Its proximity to the Hawaii Convention Center and easy access to public transportation make it a convenient choice for both leisure and business travelers.
The breakfast experience is generally favorable, praised for its variety and fresh offerings, though some guests find it repetitive and overpriced. Dinner options receive mixed reviews with the Signature Steakhouse lauded for its food and views but cited as expensive with intermittent service hiccups. Alternative dining options like the food court and Da Da Cafe are also well-regarded.
Guest rooms offer a mixed experience, appreciated for cleanliness and useful amenities but criticized for being small and outdated. Common areas are clean and modern, though specific issues with room maintenance and occasional discomfort are noted.
The staff are generally seen as friendly, professional and efficient, although inconsistencies in customer service from the reception team are occasionally mentioned. Free WiFi is appreciated but reliability issues persist, particularly with in-room connections.
The hotel's gym is well-received for its equipment and cleanliness and the pool area, though attractive and family-friendly, is sometimes too crowded and in need of better services. Spa services, though praised for individual treatments, are limited due to closures and minimal activities.
Parking is a notable concern with guests frequently pointing out high costs and the inconvenient layout of the parking facilities.
In summary, Ala Moana Honolulu by Mantra provides a comfortable stay with an exceptional location and quality amenities, though it has areas needing improvement, particularly in room updates, service consistency and value for price paid.
The Airport Honolulu Hotel, Trademark Collection by Wyndham enjoys consistent praise for its outstanding location, beautifully situated close to Honolulu Airport, making it remarkably convenient for air travelers. Guests particularly appreciate the hotel's close proximity, which allows for a quick 10-15 minute walk to the terminal and the reliable shuttle service enhances this connectivity, providing seamless airport transfers. Additionally, the hotel's location benefits those planning short stays by providing easy access to nearby amenities, restaurants and popular attractions like Pearl Harbor and Waikiki.
While the absence of breakfast facilities is a notable gap in the hotel’s offerings and the limited on-site dining options available are seen as an area needing improvement, there are nearby alternatives such as Starbucks and McDonald's. Some guests suggest that the addition of purchasable sack breakfasts would enhance the overall experience. Despite these limitations, the bar offers a pleasant atmosphere, albeit with a limited menu.
The rooms at Airport Honolulu Hotel, Trademark Collection by Wyndham are widely commended for their spaciousness, cleanliness and comfort. Many reviewers highlight the quiet environments, functional amenities like mini-fridges and clean bathrooms. However, some rooms suffer from occasional maintenance issues such as dirty carpets, pest sightings and outdated furnishings. Nonetheless, the friendly housekeeping staff contribute positively to the guest experience.
In terms of cleanliness, while there are mixed reviews, many guests emphasize the hotel’s overall clean environment and tidy rooms. There are some concerns about dated decor and occasional lapses in cleanliness, but the courteous housekeeping staff generally ensure a pleasant stay.
One of the standout features of the hotel is its staff, who are frequently praised for their friendliness and helpfulness. The front desk and reception teams are especially noted for their efficient service and willingness to accommodate guest needs. The shuttle service also receives high marks for its reliability.
The hotel offers free WiFi, though experiences with connectivity vary. Some guests find the signal strong and reliable, while others encounter weak and inconsistent service. The provision of free WiFi is appreciated, but there is room for improvement in ensuring consistent access.
The pool area is another positive aspect with guests appreciating its ample size, cleanliness and relaxing atmosphere, enhanced by tropical plants. Though some guests find the water a bit cold, the pool overall adds a refreshing touch to the stay.
Parking at the hotel elicited mixed feelings. While guests appreciated the availability and security of parking spaces, the high fees—ranging between $30 to $40 per night—were a common complaint. Finding parking spots can also be challenging at times, impacting overall convenience for those driving.
Families are well-catered to at the hotel with features such as a game room offering various activities for children and amenities like baby cribs readily available. This makes it a viable option for family stays.
Opinions on the comfort of beds were generally positive, though some guests mentioned issues with mattress softness and size. The bed comfort was mostly satisfactory with room for consistency improvements.
The hotel is also deemed suitable for business travelers due to its functional spaces and convenient location. Essential amenities like a computer with a printer in the lobby cater to business needs, though more dedicated business spaces could enhance the experience.
Finally, the hotel offers several accessibility features, including electric scooters, wheelchair access and a pool lift, making it a viable option for guests with disabilities. The helpful and efficient staff further ensure a comfortable stay, adding to the hotel's attractiveness for a diverse range of travelers.
In summary, the Airport Honolulu Hotel, Trademark Collection by Wyndham is highly regarded for its prime location, friendly staff and basic yet comfortable accommodations that cater well to transit passengers, families and business travelers alike. While there is a need for improved dining options and more consistent maintenance, the overall experience is positive.
Best Western The Plaza Hotel - Free Breakfast in Honolulu stands out for its exceptionally convenient location, particularly appealing to travelers with early flights or layovers due to its close proximity to Honolulu Airport. The complimentary shuttle service enhances the accessibility and the hotel's placement near major highways and bus stops facilitates easy exploration of the city, including notable destinations like Waikiki and Pearl Harbor. Practical amenities nearby, such as restaurants and convenience stores, add to the locale's convenience, despite some noise from the highway.
The complimentary breakfast is generally well-received, offering a variety of options like muffins, danishes, waffles, fruit, eggs and more. While some guests find the breakfast service crowded and the use of plastic dishes less appealing, the food quality frequently exceeds expectations. However, for early travelers, breakfast hours might not be ideal, leaving them with basic grab-and-go options.
Although the hotel does not have an in-house restaurant for dinner, it is surrounded by fast-food options and convenience stores, which some guests find limiting but acceptable for a short stay.
The rooms are spacious and equipped with amenities like refrigerators, microwaves and coffee makers, but reviews indicate a need for renovation due to outdated decor and inconsistent cleanliness. Noise from nearby roads can be an issue and some rooms reportedly have maintenance deficiencies. Despite these drawbacks, the comfortable beds and helpful staff frequently receive praise.
Cleanliness at the hotel garners mixed reviews with many guests acknowledging clean and comfortable rooms but others pointing out instances of uncleanliness, particularly in older parts of the hotel. However, the positive impact of the friendly and professional staff often mitigates these issues.
The hotel staff consistently receive high marks for their courteous and helpful nature, significantly enhancing the overall guest experience. The WiFi is complimentary and generally adequate, though some guests have reported occasional connectivity issues.
Parking at the hotel is secure but comes with a fee that some find excessive. The convenience and security of the parking options are appreciated, though guests often wish for lower costs.
Families find the hotel accommodating with spacious family rooms and amenities like a playroom. The family-friendly environment and complementary breakfast add to the convenience, though bed sizes may not suit larger groups.
The beds receive mixed reviews regarding comfort and size with some guests finding them very comfortable while others criticize them for being too small or less supportive.
For business travelers, the hotel offers practical amenities and a quiet environment conducive to work, though room size and booking processes could be improved.
Accessibility is generally well-handled with the hotel providing reasonable accommodations for guests with disabilities, making it a convenient choice for a diverse range of travelers.
In summary, Best Western The Plaza Hotel - Free Breakfast is an excellent option for travelers looking for convenience and basic amenities close to the airport with notable strengths in location and staff service, though some areas like room updates and dining options could benefit from improvements.