Horta, Rua Conselheiro Terra Pinheiro38.533455,-28.635312(Show on Map)
9.4
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
H18, located on the tranquil outskirts of Horta, is an ideal retreat for travelers seeking peace, with its elevated position offering stunning views and convenient parking. Although slightly distanced from the city center, key attractions remain accessible within a 10 to 20-minute walk, making it an advantageous base for exploring Faial Island. The modern and clean accommodations, featuring spacious and air-conditioned rooms with balconies overlooking Pico Island, are commended for their comfort and utility, complete with well-equipped kitchens and abundant amenities.
The breakfast at H18 is a highlight of the stay, consistently praised for its delicious, generous, and high-quality offerings, including local produce and homemade delicacies. The variety caters to all tastes, ensuring guests start their day on a hearty note. The pleasant atmosphere and the availability of coffee and cakes throughout the day add significant value, making breakfast an exceptional part of the experience.
Guests appreciate the outstanding cleanliness of the property, noting the well-maintained rooms and common areas, which contribute to a modern and inviting environment. The air conditioning, reliable utilities, and tasteful décor further enhance the comfort of the stay.
The staff's exceptional service, characterized by warmth and hospitality, is frequently mentioned as a standout feature. Team members like Dona Inês, Joana, and Fatima are spotlighted for their attentiveness and professionalism, ensuring that guests feel genuinely welcome and well-cared-for. This high level of service, from check-in to personal farewells, leaves a lasting impression.
Additionally, the quality of the beds is highly praised, contributing to restful sleep, with most guests appreciating the balance of comfort and luxury provided by the bedding and furnishings. Overall, H18 is recognized as a clean, comfortable, and hospitable accommodation, recommended for travelers looking for a serene and well-appointed stay.
Categories
Accessible
H18 excels in providing accessible rooms with specific features such as double rooms with disability access, roll-in showers, and toilets designed for disabled guests. The entire unit is wheelchair accessible, ensuring ease of movement.
Small
This boutique hotel is located in a historic building in the city center, and offers stylish rooms and a rooftop terrace with stunning views.
3 Star
This boutique hotel is located in a historic building. It offers a unique experience.
Room Types
Double Room - Disability AccessGuests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.
Double or Twin Room with Private BathroomIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Deluxe Double Room (2 Adults + 1 Child)Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 1 bed.
Double or Twin Room with Private BathroomThe well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.
Double or Twin RoomMeals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.
About H18
Registry or License or Notification Number: 1659
Guest Reviews
9.4
Excellent
Review Summaries
Location
H18 is located on the outskirts of Horta, offering a peaceful and quiet environment that is ideal for travelers seeking tranquility away from the hustle and bustle of the city center. Positioned slightly above the town, the accommodation provides good views and convenient parking facilities for guests who choose to explore the area by car. Although not centrally located, the hotel is still within walking distance to key attractions, with the harbor area and marina accessible within a 10 to 20-minute walk.
The walk involves navigating a bit of a hill, which can be tiring, especially when carrying luggage. Nevertheless, this location serves as a good starting point for those interested in exploring Faial Island, with supermarkets nearby for added convenience. The hotel boasts excellent facilities, including modern and clean rooms with a high standard for a B&B, and a well-equipped kitchen, making it a suitable choice for an extended stay.
Despite being slightly out of the way, H18's setting contributes to a quiet ambiance, and it is recommended that guests consider renting a car to enhance accessibility and ease of travel around Horta’s region.
Breakfast
The breakfast experience at H18 is a standout feature, consistently described as delicious, generous, and of very high quality. Guests repeatedly highlight the variety and freshness of the offerings, particularly enjoying the local produce and homemade items like cakes, jams, and yogurt. The breakfast spread is extensive, featuring artisanal options such as cheese, ham, croissants, cereals, fruits, and freshly baked goods, ensuring a hearty start to the day. Many reviewers appreciate the all-you-can-eat aspect and the availability of coffee and cakes throughout the day, adding to the value-for-money sentiment frequently expressed. The atmosphere during breakfast is described as pleasant, enhanced by friendly and accommodating staff, suggesting a welcoming and relaxed dining experience. Overall, the breakfast at H18 is considered exceptional, making it a highlight of the stay, with several guests noting it exceeds their expectations.
Rooms
H18 offers a delightful lodging experience with rooms that cater well to guests' needs for comfort and utility. Many reviewers appreciate the spacious and air-conditioned accommodations, often highlighting the modern design and the cleanliness of the spaces. The rooms are not only clean but come furnished with ample towels and various amenities, ensuring a comfortable stay. Guests frequently mention the presence of balconies that offer views of the beautiful Pico Island, adding a scenic touch to the experience. While some rooms are smaller, they still provide everything necessary for a restful stay, complete with perfectly equipped kitchens. The hotel staff is noted for being friendly and helpful, contributing to an enjoyable visit. Breakfast and aperitifs are also positively acknowledged, rounding off the hospitality with great facilities. Overall, H18 provides a quiet and relaxing atmosphere with well-equipped rooms that meet the expectations of travelers seeking comfort and cleanliness.
Beds
H18 impresses guests with its consistently high praise for the quality and comfort of its beds. Reviewers frequently highlight the beds as being cozy and very comfortable, contributing to a restful night's sleep. The spacious rooms are described as clean and nicely furnished, adding to the overall positive experience. The beds, noted for their width and quality linen, further enhance the feeling of luxury. Guests appreciate the impeccable daily service and the friendly staff, which accompany the well-appointed rooms and invigorating showers. While one guest found the bedding slightly too soft, the general consensus is that the bedding is of good quality and complements the tasteful furnishings, ensuring a pleasant and satisfactory stay.
Cleanliness
H18 receives high praise for its outstanding cleanliness, setting a remarkable standard for travel accommodations. Guests frequently highlight the hotel’s immaculately clean rooms, which are not only well-maintained but also beautifully decorated, providing a modern and comfortable environment. The bathrooms complement this with notable cleanliness and functionality, ensuring that visitors have a hassle-free stay.
This commitment to cleanliness goes beyond the individual rooms, extending to the common areas, where guests consistently notice the well-kept surroundings. The hotel is described as very well-maintained, with both spacious and fragrant accommodations, creating a pleasant ambiance that enhances the overall experience.
Furthermore, the hotel's clean and tidy atmosphere is coupled with excellent amenities, such as air conditioning that works excellently and a satisfying breakfast that adds to the comfort of the stay. The friendly staff further contributes to the smooth operations, ensuring guests feel welcome and well-cared-for during their visit.
Overall, H18 stands out as an exceptionally clean accommodation choice, offering great comfort and value, making it a top recommendation for travelers seeking a well-maintained and inviting stay.
Staff
The reviews for the staff at H18 paint a picture of exceptional service and hospitality. Guests consistently describe their interactions as warm and welcoming, highlighting the remarkable friendliness of the entire team. From the dedicated and proactive approach of individuals like Dona Inês and Joana, who run the reception impeccably, to the attentive care provided by Fatima, the staff goes above and beyond to assist guests with any needs. Guests appreciate the highly responsive and accommodating nature of every team member, emphasizing their professional demeanor and readiness to offer helpful advice. The atmosphere is further enhanced by the thoughtful and kind gestures of the staff, making each stay memorable. The quality of service extends from check-in to personal farewells, leaving a lasting impression of genuine hospitality.
