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Summary of reviewsApartamentos Turisticos Verdemar presents a unique blend of advantages that make it an appealing choice for visitors to Horta. Nestled in a prime central location, the property stands out for its convenience and extraordinary scenic views with guests frequently praising its proximity to downtown, ferry port, marina and an array of bars and restaurants. Despite being so central, the tranquility of the area ensures a peaceful retreat with many guests marveling at the breathtaking views of Mount Pico and lush surroundings from higher floors and terraces.
The spacious accommodations offer great value, boasting well-equipped kitchens and cozy rooms, which contribute to a pleasant stay. Supermarkets in the neighborhood add to the convenience, ensuring daily essentials are within easy reach. Although some guests noted that the decor is a bit dated, the prime location, superb views and overall accessibility more than compensate, making these apartments highly recommended for a comfortable and convenient stay.
The breakfast service is appreciated for its convenience and value with many guests finding the offerings generous and fresh. Room service adds an extra layer of comfort, though there is room for improvement in consistency and basic provisions like water. Staff responsiveness to special requests, such as accommodating early flights with pre-arranged breakfasts, is a notable positive aspect.
Rooms stand out for their generous size with duplex options providing two bedrooms and two bathrooms, offering ample space. Balconies with charming views add to the allure. However, the need for updates is clear with furniture showing signs of wear and bathrooms needing better maintenance. Ensuring all kitchens are fully equipped and addressing issues like poor lighting and occasional mold would elevate the guest experience further.
Cleanliness at the apartments generally receives high marks with professional standards being noted, although some areas like outdoor spaces and balconies need better attention. Minor issues such as stuffy smells and equipment deficiencies are mentioned but do not overwhelmingly detract from the overall satisfaction.
Exceptional staff service is a highlight with numerous guests praising the friendliness and helpfulness of the team. The reception staff, in particular, are lauded for their warm, attentive and courteous demeanor, contributing significantly to a positive experience.
The availability of private parking adds to the convenience, especially given its close proximity to the hotel entrance. Although parking isn't guaranteed and narrow surrounding streets pose a challenge, the provided parking arrangements are generally well-received.
Overall, Apartamentos Turisticos Verdemar offers a combination of remarkable location, spacious accommodations, exceptional staff service and convenient facilities, making it a recommended choice for those visiting Horta. With some updates and minor improvements, it has the potential to offer an even more satisfying guest experience.
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